the balance d scoreca rd. we must summit and return before dark what must we do to implement our...
TRANSCRIPT
TheBalanced Scorecard
We must summit and return before dark
What must we do to implement our strategy? Objectives
We will measure our climbing rate (m/h)
How will we measure progress in reaching our objectives? Measures
We will buy the best equipment to climb well
What initiatives will help us accomplish our measures? Initiatives
We live to explore mountains by climbing
What do we exist to accomplish? Mission
We respect nature and value personal safety
What is important as we pursue our mission? Values
We want to summit via a specific route
What changes will our values help us make? Vision
StrategyWe will climb up the north face in a day
How will we translate our vision into reality?
The Strategy Pyramid
Mission:
Values:
Vision:
Strategy:
Strategic Plan
Strategy Map
Internal Processes
Finance
Customers & Stakeholders
Learning & Growth
Customers andStakeholders
InternalProcesses
Learning andGrowth
Financial
Expanded Scorecard
Mission
Segment Finances
Intent
KRA’s Objective MeasurementMeasure Collator
GoalTarget by Year End Freq-
uency2008 2009 2010 2011 2012
Segment Learning and Growth
Intent
KRA’s Objective MeasurementMeasure Collator
GoalTarget by Year End Freq-
uency2008 2009 2010 2011 2012
Segment Internal Processes
Intent
KRA’s Objective MeasurementMeasure Collator
GoalTarget by Year End Freq-
uency2008 2009 2010 2011 2012
Segment Customers and Stakeholders
Intent
KRA’s Objective MeasurementMeasure Collator
GoalTarget by Year End Freq-
uency2008 2009 2010 2011 2012