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The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017

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Page 1: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

The Bayt.com Middle East and North Africa

Salary Survey 2017April 2017

Page 2: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Objectives

§ The research was conducted to gauge employee satisfaction with their current salaries and

factors affecting thereof. The key objectives were as follows:

§ Understanding overall satisfaction levels with current salary.

§ Gauging level of raise received in the past year and satisfaction with it.

§ Gauging level of raise expected in the coming year.

§ Comprehending the factors affecting the increase/ decrease in salary levels in country

of residence.

§ Exploring the drivers of loyalty towards current employer.

§ Measuring consumer perceptions and expectations about the cost of living.

Page 3: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

RESEARCH METHODOLOGYSection 1

Page 4: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Sample definition

Age and Gender:Working males and femalesAged 18+ years

Nationalities:

GCC Arabs, North Africans, Levantines, Western and Asian expatriates

Country of Residence

GCC: UAE, KSA, Kuwait, Oman, Qatar, Bahrain

Levant: Lebanon, Syria*, Jordan

North Africa: Egypt, Morocco, Algeria, Tunisia*Small data sample thus not presented in the report

Data Collection

All data was collected online. Fieldwork was done between 23rd March to 9th April 2017. The total number of respondents achieved was 3,879.

Page 5: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

RESEARCH FINDINGSSection 2

Page 6: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

CURRENT JOBSection 2a

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Summary

§ Nine in ten respondents are working full time, covering a wide variety of job positions/titles and

industries. In fact, one third of respondents (33%) are currently employed in senior or middle

management positions, while 17% are junior managers/team leader/supervisors.

§ 56% of respondents have been working in their current industry for up to six years.

§ Eight in ten respondents (78%) have been working with their current employer for up to six years.

Of these respondents, 48% have been working for their for their employer for less than three years.

§ Half of respondents have up to ten people reporting to them both directly and indirectly and just

over a quarter (26%) have eleven people or more reporting to them.

§ More than a third of respondents (34%) claim to be midway in terms of seniority when asked about

the level they have reached in their career path.

§ 61% of respondents have held up to two jobs over the past five years while 35% have held three

jobs or more.

§ A third (31%) claim that the average length of time they have held a job for is at least six years.

Page 8: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Current position/title

Base: Total (3,879) All figures are %’s

• One third of respondents (33%) are currently employed in senior or middle management positions, while 17% are junior managers/team leader/supervisors.

Q. Which of the following describes your current job position or title?

Page 9: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Number of years working in current industry

All figures are %’s

Q. How many years in total have you been working in your current industry?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• 56% of respondents have been working in their current industry for up to six years.

Page 10: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Number of years working with current employerQ. How long have you been working with your current employer for?

• Eight in ten respondents (78%) have been working with their current employer for up to six years. Of these respondents, 48% have been working for their for their employer for less than three years.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 11: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Number of people reporting to me

Q. How many people currently report to you both directly and indirectly?

• Half of respondents have up to ten people reporting to them both directly and indirectly and just over a quarter (26%) have eleven people or more reporting to them.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 12: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Position in career path

Q. Which of the following best describes the level that you have attained so far in your career path?

• More than a third of respondents (34%) claim to be midway in terms of seniority when asked about the level they have reached in their career path.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 13: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Number of jobs held over past five years

Q. How many jobs have you held over the past 5 years?

• 61% of respondents have held up to two jobs over the past five years while 35% have held three jobs or more.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 14: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Average length of time jobs held

Q. What is the average length of time that you have held a job for (in years)?

• A third (31%) claim that the average length of time they have held a job for is at least six years.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

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CURRENT PACKAGESection 2b

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Summary

§ Just under half (45%) claim that their current salary package consists of basic salary + benefits, while almost two out of five respondents (37%) claim their salary package consists of the basic salary only.

§ Those employed in the GCC (59%) are more likely to have a salary package that includes benefits (59%) as compared to employees in the Levant (26%) and in North Africa (31%).

§ Two out of five respondents (39%) who receive a salary package along with other benefits/commission, claim their basic salary consists of up to half of the whole proportion of the package.

§ One in every two respondents (52%) exhibit low level of satisfaction with their current salary, with those in the Levant being more dissatisfied (61% vs. 48% in the Gulf and 55% in North Africa).

§ Personal medical insurance (45%) arises at the top benefit received by employees, followed by transportation allowance (29%). Generally, the additional benefits differ across geographies, with those working in the GCC and especially in KSA and UAE enjoying more benefits.

§ Personal medical insurance is provided to 55% of those surveyed in KSA and to 52% of UAE respondents, a proportion that is higher than other MENA countries.

§ Transportation allowance is provided to 44% of respondents in KSA and to 42% of respondents in Lebanon.

§ More respondents from UAE and Qatar receive gratuity (both at 23%).§ A higher proportion of those currently employed in KSA (35%) receive family medical insurance.

Page 17: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Composition of current package

Q. What does your current salary package include?

• Just under half (45%) claim that their current salary package consists of basic salary + benefits, while almost two out of five respondents (37%) claim their salary package consists of the basic salary only.

• Those employed in the GCC (59%) are more likely to have a salary package that includes benefits (59%) as compared to employees in the Levant (26%) and in North Africa (31%) .

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 18: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Proportion of basic salary

Q. What percentage of the total salary package that you receive is your basic MONTHLY salary?

*Data for Bahrain and Tunisia not shown due to small base

• Two out of five respondents (39%) who receive a salary package along with other benefits/commission, claim their basic salary consists of up to half of the whole proportion of the package.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 19: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Satisfaction with salary

Q. Please indicate your level of satisfaction with your current salary.

• One in every two respondents (52%) exhibit low level of satisfaction with their current salary, with those in the Levant being more dissatisfied (61% vs. 48% in the Gulf and 55% in North Africa).

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 20: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Additional benefitsQ. Apart from your salary which of the following do you receive from your current company?(Please select all that apply)

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

Personal medical insurance 45 52 55 29 28 18 32 32 34 39 41 45 45Transportation allowance 29 30 44 33 18 24 23 42 17 23 13 11 10Family medical insurance 22 17 35 11 10 10 20 6 19 14 29 26 22Personal annual air ticket 19 37 34 40 23 12 23 1 3 3 3 3 -Housing allowance 18 26 34 26 19 10 23 - 2 7 6 4 2Bonus 18 22 18 21 18 10 20 24 11 20 11 14 17Company-provided accommodation 13 23 17 23 14 16 17 3 2 7 2 7 7Telecom bills paid by company / allowance 12 13 12 17 14 12 12 1 9 14 9 8 13

Company-provided car / transportation 12 14 16 23 12 10 10 1 6 10 5 8 12

Company-provided mobile phone 12 14 14 11 10 6 15 6 10 10 10 7 27

Family annual air tickets 9 12 18 14 11 2 15 1 1 2 2 2 2Gratuity 8 23 5 23 5 6 17 1 5 4 3 7 5Holiday allowances / foreign trips 7 8 12 9 8 8 8 4 3 5 6 2 5Personal training / development courses allowance 7 7 6 4 9 6 10 9 4 9 1 7 2

Fitness benefits (e.g. gym membership) 3 3 4 3 1 - 5 - 1 3 5 3 3Children’s education allowance 3 5 3 4 4 4 - 6 2 2 1 3 2Childcare facility 1 1 1 1 3 - 2 - - 2 4 2 -Stock options 1 - 1 - 1 - - - 1 1 - 2 -None/ Don’t know 26 15 18 17 34 30 27 28 43 34 34 35 28

• Personal medical insurance (45%) arises at the top benefit received by employees, followed by transportation allowance (29%).

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 21: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

SALARY COMPARISONS AND EXPECTATIONS

Section 2c

Page 22: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Summary

§ A fifth of respondents received a salary raise of only 1% - 5% in 2016.

§ One in two respondents (49%) did not receive a raise at all in 2016. This is observed to a larger

extent amongst respondents from Algeria (62%), KSA (61%), Morocco (60%) and Kuwait (58%).

§ 60% of those who received a raise in 2016 are unhappy with the raise they received.

§ Respondents from GCC (44%) seem somewhat happier with the raise they received in 2016, as

compared to respondents from Levant (29%) and North Africa (37%).

§ Three out of ten respondents believe the salary offered to women at their current company is equal to

that offered to men.

§ Approximately one in two respondents do not expect to be given a raise in 2017, with those in Algeria

(61%) being the most pessimistic about receiving a raise.

Page 23: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Raise received in 2016Q. Can you please select the total percentage salary raise you received in the year 2016(January 2016 – December 2016)?

• A fifth of respondents received a salary raise of only 1% - 5% in 2016.• One in two respondents (49%) did not receive a raise at all in 2016. This is observed to a larger extent amongst

respondents from Algeria (62%), KSA (61%), Morocco (60%) and Kuwait (58%).

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 24: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Views on raise received in 2016

All figures are %’s

Q. Please indicate how satisfied you are with the salary raise you received in the year 2016 (January 2016 – December 2016)?

Base: Those who received a raise (1,767), UAE (220), Saudi Arabia (400), Qatar (53), Kuwait (53), Oman (33), Lebanon (32), Jordan (128), Egypt (638), Morocco (52), Algeria (88), Tunisia (37)

Total UAE Saudi Arabia Qatar Kuwait Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

I am very happy with my raise 8 14 11 21 15 18 13 5 4 8 6 5

I am modestly happy with my raise 31 35 30 32 28 24 38 20 32 33 35 41

I am quite unhappy with my raise 33 29 31 38 30 27 38 35 35 35 38 35

I am very unhappy with my raise 27 22 28 9 26 30 13 40 29 25 22 19

*Data for Bahrain not shown due to small base

• 60% of those who received a raise in 2016 are unhappy with the raise they received.• Respondents from GCC (44%) seem somewhat happier with the raise they received in 2016, as compared to

respondents from Levant (29%) and North Africa (37%).

Page 25: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Salaries offered to men and womenQ. In your opinion, which of the following statements best applies to the salaries offered to men and women (doing the same work) in your company?

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

The salary offered to women is higher than that offered to men in the same position/ doing the same work

10 14 10 10 12 16 8 16 7 8 7 11 8

The salary offered to women is equal to the salary offered to men in the same position/ doing the same work

29 35 16 26 34 30 30 34 36 32 24 50 58

The salary offered to women is lower than that offered to men in the same position/ doing the same work

11 11 12 11 15 14 12 13 16 10 16 4 3

Don’t know/ Can’t say 50 40 63 54 39 40 50 37 41 50 53 35 30

• Three out of ten respondents believe the salary offered to women at their current company is equal to that offered to men.• Only 11% think men are paid higher salaries than women for the same job.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

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Raise expected in 2017

Q. Can you please select the total percentage raise you expect to receive (or have already received) in the year 2017 (January 2017 – December 2017)?

• Approximately one in two respondents do not expect to be given a raise in 2017, with those in Algeria (61%) being the most pessimistic about receiving a raise.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 27: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

COST OF LIVING AND SAVINGSSection 2d

Page 28: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Summary

§ Respondents from Egypt have experienced the highest increase in cost of living in 2016: one in two

respondents claims that the cost of living has increased by more than 50%.

§ Food & beverage and utilities are the top two elements for which respondents noticed an increase

in costs in 2016 (76% and 74%, respectively).

§ In the UAE (74%) and Kuwait (78%), respondents claim to have seen an increase in rents, a

proportion which is higher than in other countries covered in the survey.

§ The great majority (80%) expect a further increase in the cost of living in 2017.

§ When probed on their savings, approximately one in two (45%) claim they do not save any of their

monthly income. Lack of savings is more prominent among those in Levant and North Africa (58%

and 54%, respectively vs. 36% for the Gulf).

§ Almost two out of five respondents (37%) choose to repatriate up to 50% of their savings home.

43% do not repatriate any of their savings.

§ Most respondents would prefer a 100% fixed pay structure (60%).

§ 63% of respondents believe that their salary is lower than in other companies in their industry.

Page 29: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Increase in cost of living in 2016Q. On average, by what percentage do you think your cost of living has increased in the year 2016 (January 2016 – December 2016)?

• Respondents from Egypt have experienced the highest increase in cost of living in 2016: one in two claims that the cost of living has increased by more than 50%.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 30: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Factors that increased in cost in 2016

Q. For which of the following elements have you seen an increase in cost in the year 2016 (January 2016 – December 2016)?

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

Food and beverage 76 59 70 72 75 76 62 73 76 88 74 90 91

Utilities 74 57 72 54 43 62 73 60 82 87 68 86 84

Rents 60 74 57 62 78 62 31 40 58 60 53 50 55

Entertainment 45 32 39 32 34 32 36 40 47 62 24 38 52

Education 42 36 33 40 40 43 29 49 44 61 25 16 27

Other 8 6 5 6 5 5 7 5 8 12 5 6 9

• Food & beverage and utilities are the top two elements for which respondents noticed an increase in costs in 2016 (76% and 74%, respectively).

• In the UAE (74%) and Kuwait (78%), respondents claim to have seen an increase in rents, a proportion which is higher than in other countries covered in the survey.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 31: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Expectation of future cost of living in 2017

Q. In the year 2017 (January 2017 – December 2017) you expect your cost of living to:

• The great majority (80%) expect a further increase in the cost of living in 2017.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 32: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Proportion of monthly income saved

Q. On average, what percentage of your monthly personal income do you save?

• When probed on their savings, approximately one in two (45%) claim they do not save any of their monthly income. • Lack of savings is more prominent among those in Levant and North Africa (58% and 54%, respectively vs. 36% for the Gulf).

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 33: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Proportion of salary repatriated

All figures are %’s

Q. What percentage of your savings do you repatriate to your home country?

*Data for Tunisia not shown due to small base

Base: Those who do not live in their home country (2,082), UAE (476), Saudi Arabia (764), Qatar (132), Kuwait (135), Bahrain (35), Oman (40), Lebanon (30) Jordan (84), Egypt (250), Morocco (45), Algeria (67)

• Almost two out of five respondents (37%) choose to repatriate up to 50% of their savings home. 43% do not repatriate any of their savings.

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Preferred pay structure

All figures are %’s

Q. Which of the following do you think is a better pay structure for you?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002),Morocco (140), Algeria (257), Tunisia (60)

• Most respondents would prefer a 100% fixed pay structure (60%).

Page 35: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Salary comparison

All figures are %’s

Q. For the work that you do, is your salary…

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• 63% of respondents believe that their salary is lower than in other companies in their industry.

Page 36: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

PERCEPTION OF SALARIES IN THE COUNTRY AND QUALITY OF LIFE

Section 2e

Page 37: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Summary

§ Approximately four out of ten (37%) claim to be better off than other people of a similar generation

in their country of residence. With the exception of Bahrain, this belief is stronger among

respondents from the GCC (43%) as compared to Levant (31%) and North Africa (30%).

§ When asked about their plans in the next twelve months, just over half (53%) stated that they will

look for a better job in the same industry.

§ On a positive note, four in ten believe that salaries are increasing in their country of residence.

Among those who think salaries are increasing, 42% believe that inflation/the rise in cost of living are

the reasons for this rise, while 22% attribute it to good corporate performance and another 22%

attribute it to the growth in opportunities.

§ Of those who believe that salaries are either decreasing or staying the same in their country of

residence, 54% blame the poor economy, while approximately one-third attribute it to employer-

friendly laws.

§ A quarter believe that there is a skills’ shortage in their country of residence. This belief is less

prominent among Levant residents.

Page 38: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Overall quality of life

All figures are %’s

Q. Thinking about your quality of life, how would you compare yourself to other people of a similar generation in your country of residence?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• Approximately four in ten (37%) claim to be better off than other people of a similar generation in their country of residence. • With the exception of Bahrain, this belief is stronger among respondents from the GCC (43%) as compared to Levant (31%)

and North Africa (30%).

Page 39: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Future plans

Q. Which of the following do you intend to do in the next 12 months?

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

Look for a better job in the same industry 53 55 54 64 61 50 42 46 57 53 46 37 48

Look for a better job in a different industry 36 45 39 30 41 46 43 34 31 31 31 31 25

Look for a better job as an expat in a different country in the Middle East 32 15 24 30 33 28 27 28 39 43 31 51 53

Move to another region as an expat 15 12 11 14 12 10 8 9 18 17 16 25 18

Return to home country 4 5 8 8 9 4 5 - 1 - - 1 2

Staying at my current job 15 15 19 13 11 14 10 18 13 15 11 12 10

Other 4 3 5 4 1 2 7 5 6 3 6 2 7

• When asked about their plans in the next twelve months, just over half (53%) stated that they will look for a better job in the same industry.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

Page 40: The Bayt.com Middle East and North Africa Salary Survey 2017€¦ · The Bayt.com Middle East and North Africa Salary Survey 2017 April 2017. Objectives § The research was conducted

Perception of salaries in the country

Q. In general, are salaries increasing or decreasing in your country of residence?

• On a positive note, four out of ten believe that salaries are increasing in their country of residence.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

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Factors causing salaries to increase

Q. Which of these factors in your opinion are causing salaries to increase in your country of residence?

Total UAE Saudi Arabia Qatar Kuwait Jordan Egypt Morocco Algeria Tunisia

Inflation/rise in cost of living 42 32 31 30 29 40 57 15 48 57Good corporate performance/ increased profitability 22 33 26 12 24 20 18 19 20 9

Growth in opportunities and economic growth in my country of residence 22 28 25 33 25 17 17 32 17 20

Economic growth and rising salaries in other countries 16 26 18 19 17 11 12 17 14 14

Intense competition for attracting/ retaining talent 15 19 16 12 27 15 12 11 18 14

Pay rises in public sector 14 17 12 14 17 12 10 19 29 20

Removal of NOC clause/ Greater flexibility to switch jobs 6 10 8 23 3 3 4 6 4 -

Other (please specify) 2 1 1 4 - 2 2 2 1 2

Don’t know/ not sure 15 10 16 9 30 26 14 26 10 7

*Data for Bahrain, Oman and Lebanon not shown due to small base

• Among those who think salaries are increasing, 42% believe that inflation/rise in cost of living are the reasons for this rise, while 22% attribute it to good corporate performance and another 22% attribute it to the growth in opportunities.

All figures are %’s

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

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Factors causing salaries not to increase

All figures are %’s

Q. Which of these factors do you think are causing salaries to not increase sufficiently in your country?

Base: Those who think salaries are decreasing/ remain the same (2,057), UAE (216), Saudi Arabia (737), Qatar (64), Kuwait (67),Lebanon (42), Jordan (156), Egypt (460), Morocco (80), Algeria (157)

Total UAE Saudi Arabia Qatar Kuwait Lebanon Jordan Egypt Morocco Algeria

Poor economy 54 32 49 45 45 71 64 73 24 66

Employer-friendly laws 36 19 38 36 27 33 37 38 64 31

Poor corporate performance/ decreased profitability 28 33 31 23 46 29 24 24 14 27

There is more top talent than top jobs in local recruitment market 13 19 13 14 18 12 22 12 11 8

Tax-free environment in GCC countries 6 8 8 9 6 7 6 3 3 -

Don’t know/ not sure/ not applicable 16 23 18 19 13 10 15 9 21 10

*Data for Bahrain, Oman and Tunisia not shown due to small base

• Of those who believe that salaries are either decreasing or staying the same in their country of residence, 54% blame the poor economy, while approximately one-third attribute it to employer-friendly laws.

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Skills/labor supply status in country of residence

All figures are %’s

Q. Which of the following exists in your country of residence?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• A quarter believe that there is a skills’ shortage in their country of residence. • This belief is less prominent among Levant residents.

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DRIVERS OF LOYALTYSection 2f

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Summary

§ 39% claim that their loyalty to their company is not linked to the salary they receive. This is

significantly lower among GCC respondents where loyalty seems to be more linked to salary.

§ Besides salary, the line manager (33%), opportunities for career advancement (33%), the nature of

daily responsibilities (32%), training and development opportunities (32%), fun office environment

(32%) and colleagues (31%) also drive loyalty.

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Loyalty towards the company linked to salary

All figures are %’s

Q. To what extent is your loyalty to your company directly linked to the salary you receive?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• 39% claim that their loyalty to their company is not linked to the salary they receive. • This is significantly lower among GCC respondents where loyalty seems to be more linked to salary.

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Loyalty towards the company linked to other variables

All figures are %’s

Q. What other variables most strongly drive your loyalty to the company besides salary?

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

My line manager 33 26 38 29 35 30 23 27 37 37 16 23 30

Opportunities for career advancement 33 34 33 33 28 26 22 35 34 36 16 27 45

The nature of my daily responsibilities 32 33 33 32 31 38 30 28 29 35 27 28 27

Training and development opportunities 32 27 34 34 34 26 17 28 32 34 24 29 43

Fun office environment 32 25 35 28 25 16 32 24 36 33 21 28 35

My colleagues 31 26 31 27 32 28 23 25 34 37 22 29 25

Senior management 24 24 29 28 21 22 20 18 24 26 11 11 18

The company brand and reputation 23 25 23 25 30 16 25 27 24 26 13 12 25

Physical location of my workplace 22 20 21 15 11 18 12 22 21 28 14 23 17

Opportunities to travel 15 13 13 18 11 8 8 15 15 19 9 12 18

Other 4 4 3 5 6 6 7 5 4 4 6 4 -

Don’t know – can’t say 8 10 7 7 6 10 17 9 8 6 13 9 5

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• Besides salary, the line manager (33%), opportunities for career advancement (33%), the nature of daily responsibilities (32%), training and development opportunities (32%), fun office environment (32%) and colleagues (31%) also drive loyalty.

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END OF SERVICE BENEFITS AND OVERTIME

Section 2g

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Summary

§ 40% state that their company offers end-of-service gratuity. This benefit is offered more in the

GCC (58%), where the expatriate working population is larger.

§ On the other hand, pension on retirement is higher in the Levant (20%) and North Africa (26%),

as compared to the GCC (12%).

§ 62% of respondents claim that their company does not pay for overtime. Working overtime

without pay seems to be more common in Lebanon (77%) in comparison to other MENA

countries.

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End of service benefits

All figures are %’s

Q. Which of the following end of service benefits does your company presently offer all its employees?

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

End of service gratuity 40 63 56 66 59 36 35 23 17 22 15 19 23

Pension on retirement 18 10 14 7 6 22 13 23 18 19 23 53 33

Others 8 7 9 7 13 4 13 11 8 9 9 7 2

None of the above 40 24 29 22 24 46 40 52 62 57 61 32 52

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• 40% state that their company offers end-of-service gratuity. • This benefit is offered more in the GCC (58%), where the expatriate working population is larger.• On the other hand, pension on retirement is higher in the Levant (20%) and North Africa (26%), as compared to the GCC (12%).

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Pay for overtime

All figures are %’s

Q. Does your company pay for overtime?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• 62% of respondents claim that their company does not pay for overtime. • Working overtime without pay seems to be more common in Lebanon (77%) in comparison to other MENA countries.

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INVESTMENTS AND HOME OWNERSHIP

Section 2h

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Summary

§ Only 14% make financial investments regularly, and it is higher in the GCC (16%), especially in

the UAE, Qatar and Oman (all at 23%). Among those who invest, 26% do so in their own

business.

§ Close to a fourth (23%) eat out on a daily basis.

§ Rent and food/ dining out are the top monthly expenses (both at 28%). Rent is particularly high

in the GCC (37% vs. 28% in the Levant and 17% in North Africa).

§ A third owns a home in the MENA. Home ownership is higher in Egypt (49%).

§ Half of respondents who do not own a home would like to purchase one in their country of

residence, while 53% would want it to be located in their home country.

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Regularly make financial investments*

All figures are %’s

Q. Do you regularly make financial investments? *By regularly we mean at least once a month.

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• Only 14% make financial investments regularly, and it is higher in the GCC (16%), especially in the UAE, Qatar and Oman (all at 23%). Among those who invest, 26% do so in their own business.

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Investment products

All figures are %’s

Q. Which of the following products do you invest in? Please select all that apply.

Total UAE Saudi Arabia Qatar Egypt Algeria

Own business 26 21 28 16 32 33

Property (local) 12 7 18 13 12 10

Gold 12 15 11 16 11 10

Savings certificates 12 12 12 10 17 -

Stocks 12 11 19 6 6 10

Insurance plus investment plans 9 11 8 13 8 3

Property (regional) 8 8 8 19 6 5

Property (international) 8 13 11 6 3 -

Jewellery 6 8 7 6 5 5

Mutual funds (international) 5 7 6 3 4 5

Mutual funds (local) 5 7 4 3 3 3

Bonds 5 6 6 3 2 3

Mutual funds (regional) 4 5 5 3 2 -

Other 17 15 19 6 15 25

None of the above 16 13 13 23 14 13

Base: Those who invest regularly (539), UAE (119), Saudi Arabia (145), Qatar (31), Egypt (), Morocco (109), Algeria (40)

*Data for Kuwait, Bahrain, Oman, Lebanon, Jordan, Morocco and Tunisia not shown due to small base

• Among respondents who invest regularly, 26% do so in their own business.

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Frequency of eating out

All figures are %’s

Q. How often do you eat out?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

§ Close to a fourth of respondents (23%) eat out on a daily basis.

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Top-ranked monthly expenses

All figures are %’s

Q. Please rank the following items from 1 to 3, where 1 is the item on which you spend the most on.

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

Rent 28 46 31 43 55 28 22 23 29 15 29 13 25

Food / Dining out 28 15 29 26 13 26 18 18 22 38 28 34 22

Education / Children's schooling / Books 11 10 10 13 11 18 12 15 10 15 7 6 8

Transportation 9 7 7 4 4 6 12 10 17 9 7 11 10

Health/ Medical bills 7 5 5 3 5 6 3 8 6 9 11 13 13

Clothing 4 5 3 4 1 2 3 3 8 5 5 7 7

Investment (property, stocks, insurance, etc.) 3 3 4 1 3 4 13 9 0 3 2 4 2

Entertainment/ Traveling 3 4 4 3 2 4 8 5 3 2 3 2 5

Electronics 3 2 3 1 3 2 2 4 2 2 4 5 5

Exercise/ Fitness 2 2 2 1 2 4 7 6 2 2 4 4 2

Furniture 1 1 1 1 1 - - - 2 1 1 1 2

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• Rent and food/ dining out are the top monthly expenses (both at 28%). • Rent is particularly high in the GCC (37% vs. 28% in the Levant and 17% in North Africa).

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Home ownership

All figures are %’s

Q. Do you own a home?

Base: Total (3,879), UAE (508), Saudi Arabia (1,160), Qatar (136), Kuwait (140), Bahrain (50), Oman (60), Lebanon (79), Jordan (265), Egypt (1,002), Morocco (140), Algeria (257), Tunisia (60)

• One third of respondents report that they own a home. • Home ownership is higher in Egypt (49%).

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Interest in owning a home

All figures are %’s

Q. Would you like to own a home?

Total UAE Saudi Arabia Qatar Kuwait Bahrain Oman Lebanon Jordan Egypt Morocco Algeria Tunisia

Yes, in my country of residence 50 43 51 32 23 49 39 48 54 58 49 60 49

Yes, in my home country 53 64 54 65 79 62 56 42 46 45 49 40 65

Yes, in another country 13 13 9 19 12 8 2 17 13 13 14 33 14

No 2 1 2 1 2 3 5 2 3 2 2 1 -

Don’t know/ Can’t say 3 2 2 1 - 3 2 8 3 3 2 2 5

Base: Those who do not own a home (2,593), UAE (346), Saudi Arabia (864), Qatar (78), Kuwait (90), Bahrain (37), Oman (41), Lebanon (52), Jordan (197), Egypt (512), Morocco (125), Algeria (192), Tunisia (43)

• Half of respondents who do not own a home would like to purchase one in their country of residence, while 53% would want it to be located in their home country.

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DEMOGRAPHICSSection 3

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Respondent Profile

Age•18-24 – 9%•25-34 – 56%•35-44 – 25%•45+ – 10%

Nationality group•Gulf – 15%•Levant – 15%•North African – 51%•Westerner – 1%•Asian – 14%•Other – 4%

Main earner•Yes – 72%•No – 28%

Gender•Male – 84%•Female – 16%

All figures are %’s

Base: Total (3,879)

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Respondent Profile

All figures are %’s

Base: Total (3,879) Other: 10%

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Thank You