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The benefits of utilizing Kirkpatrick’s four levels of evaluation to assess safety training

for supervisors.

Wendy L. Stein

Clemson University

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The Four Levels

Level I: Evaluate Reaction

Level II: Evaluate Learning

Level III: Evaluate Behavior

Level IV: Evaluate Results

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SOC Hawthorne Division

OBJECTIVE:

Evaluate the current SOCHD monthly

supervisor’s safety training program

utilizing the Kirkpatrick model.

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Remember: Kirkpatrick’s 7 tools when evaluating training programs with the 4 level model.

1.Evaluate Existing Resources 2.Management Commitment 3.Start at Level I work through all four 4.Utilize a reactionary form 5.Develop Pre/Post Tests 6.Develop self assessments/questionnaires 7. Tag resources for results process

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REACTION: Did they like the training?

Observation

Questionnaire

Analyze Results

Record Results

6

Learning: Knowledge, Skills, Attitudes

Pre-test/Post-test

Skills exercises pre/post

Analyze and record

7

Behavior: Did safety performance and attitudes improve? On the job

Observation by Trainer and Manager

Skills/aptitude tests

Interview

Surveys

8

Results: Are they aligned with organizational goals?

What is the impact on safety?

OSHA recordable rates

Accident/Incident rates & trends

Was it really worth it?

9

Level Relationship

Start at Level I work through in order

Each level is predicated upon completion of lower level

Improve – Levels I & II

Check – Levels III & IV

10

SOCHD: Plan

Conduct a reaction questionnaire

Pre/post test monthly training

Manager buy in – on the job observation

Organize and disseminate results

Revise safety training program?