the bi survey 18 - cubusthe bi survey 18 bi user review matrix - peer group: ... qlik sense phocas...

The BI Survey 18The world's largest survey of BI software users

This product is a specially producedsummary of the headline results for

cubus

cubus in ©2018 BARC - Business Application Research Center, a CXP Group Company 2 BI SURVEY 18THE

top-rankingsand

leadingpositions

in 4 di�erentpeer groups.

32

34

KPI results

* Compared to 39% for the averageBI tool.

67%

of surveyed usersreport no significant

problems in the use of cubus.*

Problems

* Based on the aggregate of“Definitely“ and “Probably“.

98%

of surveyed userswould recommend*cubus.

RecommendationRecommended

Query performance

For the 5th year

in a row cubus ranks

number 1 in its peer

groups for vendor

support.

Vendor support


Flexiblity

69%

of surveyed userschose cubus becauseof its flexibility.*


48%

of surveyed userschose cubus because ofits fast query

performance.*

cubus in

The BI Survey 18 cubus Highlights Dashboard

©2018 BARC - Business Application Research Center, a CXP Group Company cubus in ©2018 BARC - Business Application Research Center, a CXP Group Company 3 BI SURVEY 18THE

cubus in 3

Top-ranked inProject successPrice-to-value

RecommendationVendor support

Implementer supportProduct satisfaction

Customer satisfactionSales experience

Competitive win rateCompetitiveness

Leader in

Business benefitsProject lengthBusiness value

Self-serviceQuery performance

Performance satisfactionCustomer experience

Peer Group

EMEA-focused vendors

1.

BI SURVEY 18THE

The BI Survey 18 cubus Highlights

With 32 top ranks and 34 leading ranks across four different peer groups, cubus once again achieves an impressive set of results in BARC’s BI Survey. Excellent ratings in numerous important KPIs help to consolidate its position as a rather small vendor that can deliver a high level of benefits to its customers. Companies can benefit from using outperform in terms of faster and more accurate reporting, analysis or planning, improved employee satisfaction and data quality, all of which are achieved by an above-average proportion of users compared to other BI products. Consequently, many respondents feel they can recommend outperform to other companies, which is a good sign of great customer satisfaction and customer experience.

Top-ranked inProject successBusiness value



Customer satisfactionSelf-service

Leader in

Business benefitsProject lengthPrice-to-value

FlexibilityEase of use

Sales experienceQuery performance

Performance satisfaction

Customer experience

Competitive win rate

Competitiveness

Peer Group

OLAP analysis-focused products

1.

Summary

Top-ranked inBusiness value



Customer satisfactionSelf-service

Customer experience

Leader in

Business benefitsProject lengthPrice-to-value

FlexibilityEase of use

Sales experiencePerformance satisfaction


Competitiveness

Peer Group

Integrated performance management products

1.

©2018 BARC - Business Application Research Center, a CXP Group Company cubus in ©2018 BARC - Business Application Research Center, a CXP Group Company 4 BI SURVEY 18THE

cubus in 4 BI SURVEY 18THE

The BI Survey 18 cubus Highlights

Top-ranked in

Vendor support

Implementer support

Product satisfaction

Customer satisfaction

Sales experience


. . . . . . . . . . .

Leader in

Project success

Price-to-value

Recommendation

Self-service

Flexibility

Customer experience

Competitiveness

Peer Group

Self-service repor-ting-focused products

1. Peer GroupEMEA-focused vendors

Top-rankedin

10categories

7categories

Leaderin

Top-rankedin

Peer GroupEMEA-focused vendors

Price-to-value

Top-rankedin


Vendorsupport

Top-ranked

in


Competitiveness

Top-rankedin


Projectsuccess

Top-rankedin


Competitivewin rate

Top-rankedin


Productsatisfaction

Top-rankedin


Customersatisfaction

Top-rankedin


Recommendation

Top-rankedin


Implementersupport

Top-rankedin


Salesexperience


The BI Survey 18 cubus top ranks

Top-rankedin

Businessvalue

Peer GroupIntegrated performancemanagement products

Peer Group Integrated performance management products

Top-rankedin

8categories

9categories

Leaderin

Top-rankedin

Customerexperience


Top-rankedin



Top-rankedin

Self-servicePeer Group

Integrated performancemanagement products

Top-rankedin

Productsatisfaction


Top-ranked

in

Peer GroupOLAP analysis-focused products


Top-rankedin

RecommendationPeer Group

Integrated performancemanagement products

Top-rankedin

Implementersupport



Top-rankedin

8categories

11categories

Leaderin

Top-rankedin


Businessvalue

Top-rankedin

Vendorsupport


Top-rankedin


Implementersupport

Top-rankedin


Productsatisfaction


The BI Survey 18 cubus top ranks

Top-rankedin


Projectsuccess

Top-rankedin


Recommendation

Top-rankedin


Self-service

Top-rankedin


Vendorsupport

Top-rankedin

Peer GroupSelf-service reporting-focused products

Productsatisfaction

Top-rankedin


Competitivewin rate

Top-rankedin


Vendorsupport


Top-rankedin

6categories

7categories

Leaderin

Top-rankedin


Salesexperience

Top-rankedin



Top-rankedin


Implementersupport


The BI Survey 18 BI User Review Matrix - Peer group: EMEA-focused vendors

Business Value

Cust

omer

Exp

erie

nce

Note: No ‘Competitiveness' data for sales-i. Placeholder value used.

Number of Reviews: 34Number of Reviews: 31Number of Reviews: 35

sales-i

Pyramid Analytics

Looker

Number of Reviews: 60Number of Reviews: 68Number of Reviews: 47Number of Reviews: 71Number of Reviews: 76Number of Reviews: 38Number of Reviews: 47Number of Reviews: 49

cubus

Longview Analytics

TARGITBissantz

Cubeware

Unit4 prevero

Jedox

BOARD

©BARC The BI Survey 18

Highest Customer Satisfaction

Lowest Customer Satisfaction

Highest Competitiveness

Lowest Competitiveness


The BI Survey 18 BI User Review Matrix - Peer group: OLAP analysis-focused products

Business Value

Cust

omer

Exp

erie

nce

Number of Reviews: 47Number of Reviews: 31

TARGIT

Pyramid Analytics

Number of Reviews: 60Number of Reviews: 71

cubus

Bissantz

Number of Reviews: 194Number of Reviews: 67Number of Reviews: 82Number of Reviews: 49Number of Reviews: 76Number of Reviews: 42Number of Reviews: 38Number of Reviews: 47Number of Reviews: 49

MS ExcelCALUMO

SAP BO Analysis

IBM Plan. Analytics

CubewareInfor

Unit4 prevero

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BOARD







The BI Survey 18 BI User Review Matrix - Peer group: Integrated performance management products

Business Value

Cust

omer

Exp

erie

nce

Number of Reviews: 49

SAP Analytics Cloud

Number of Reviews: 67Number of Reviews: 60Number of Reviews: 68Number of Reviews: 49Number of Reviews: 71Number of Reviews: 76Number of Reviews: 42Number of Reviews: 38Number of Reviews: 47Number of Reviews: 49

CALUMO

cubus

Longview Analytics

IBM Plan. AnalyticsBissantz

CubewareInfor

Unit4 prevero

Jedox

BOARD







The BI Survey 18 BI User Review Matrix - Peer group: Self-service reporting-focused products

Business Value

Cust

omer

Exp

erie

nce

Number of Reviews: 171Number of Reviews: 38Number of Reviews: 47Number of Reviews: 49Number of Reviews: 31Number of Reviews: 35Number of Reviews: 32

MS Power BI

Dimensional Insight

TARGIT

SAP Analytics Cloud

Pyramid Analytics

LookerDomo

Number of Reviews: 60Number of Reviews: 88Number of Reviews: 61Number of Reviews: 32Number of Reviews: 30Number of Reviews: 71Number of Reviews: 30

cubus

SAP BO WebI

Qlik Sense

Phocas

Cyberscience

Bissantz

Yellowfin






“„

Um resenderrum ipsam alis ullorem oluptate sunt ad eos dent quae perum hiciis dolore, velit

maximil inte nos asit

Role, industry, XYZ employees

Customer Quotes

“„

ideale dynamische Self-service BI-/Reporting bzw. Management Informationssystem-Lösung, die relativ einfach selbst

zu pflegen und weiterzuentwickeln ist. Sehr gute User Experience, da intuitiv vom Anwender zu bedienen.

Head of department, manufacturing, >2,500 employees

““„

Very good flexible product with an intuitive interface for users that performs well. Cubus are

actively developing the product with good useful new features being delivered regularly.

External consultant, process industry, 101-2,500 employees

“„

Cubus Outperform leistet genau das (Berichterstellung aus OLAP-Würfel, Analysemöglichkeiten und individuelle

Auswertungsmöglichkeit), was es verspricht. Das Preis- / Leistungsverhältnis passt sehr gut. Die Betreuung durch den

Hersteller im Consulting und Support ist exzellent.

Person responsible/Project manager for BI from IT department, insurance, 101-2,500 employees

“

“„

Outstanding product that has generated millions of dollars of value for the company.

Person responsible/Project manager for BI from IT department, construction, >2,500 employees

“„

We are pleased to have a product in place which is well supported and gives us the

flexibility, scalability and usability we need.

Person responsible/Project manager for departmental BI, transportation and logistics, >2,500 employees

12cubus in ©2018 BARC - Business Application Research Center, a CXP Group Company

The BI Survey 18 is based on findings from the world‘s largest and most comprehensive survey of business intelligence end users, conducted from March to June 2018. In total, 3,045 people responded to the survey with 2,569 answering a series of detailed questions about their use of a named product. Altogether, 36 products (or groups of products) are analyzed in detail.

The BI Survey 18 examines user feedback on BI product selection and usage across 30 criteria (KPIs) including business benefits, project success, business value, recommendation, customer satisfaction, customer experience, innovation and competitiveness.

This document contains just a selection of the headline findings for cubus. It does not show all the KPI results and focuses mainly on the positive findings.

For more information on the survey, visit The BI Survey website.

Founded in 1992 and based near Stuttgart, Germany, cubus currently has approximately 35-40 employees and claims to have more than 350 companies using its software. 150-200 of them are direct cubus custo-mers and the remainder are served by partners.

cubus outperform is an integrated CPM solution with functionality for planning, simulation, project portfolio management and strategy implementation (cubus PM). For ad hoc reporting and dynamic OLAP analy-ses on the web, cubus EV Analytics (formerly IBM Co-gnos Executive Viewer) is integrated in outperform. The product offers predefined business content, data models and logic. Aimed at business power users, outperform has a web-based user interface resem-bling Excel.

outperform provides a flexible platform for building individual, complex business logic for CPM and plan-ning applications. The solution has no specific market or industry focus and is used by companies of various sizes and industries. However, it does have prede-fined business content and logic for integrated profit and financial planning (P&L, balance sheet, cash flow), revenue and sales planning, HR planning, cost

center planning, cost allocations, investment planning and project portfolio management. Customers can completely adapt and extend the models and logic to meet their specific requirements. Following initial implementation, business power users can develop outperform applications in a self-service manner wi-thout specific programming skills. cubus EV extends outperform’s range of functions with comprehensive functionality for web-based OLAP analysis, ad hoc reporting and data visualization.

outperform uses multidimensional (Oracle Essbase, IBM Cognos TM1 or Microsoft SQL Server Analysis Services) and relational databases (Oracle or Micro-soft SQL Server) for data storage. While the reposi-tory and certain budget data are stored in relational structures, budget data usually resides in multidi-mensional structures. The largest implementations in terms of concurrent users run on Oracle Essbase, but the majority of customers use Microsoft SQL Server Analysis Services. IBM Cognos TM1 is the newest database option for outperform and has the highest growth rates.

cubus overview

Versions used

n= 60 This year we had 60 responses from cubus users. 92 percent of them were using version 8 and 8 percent were running version 7.

cubus customer responses

BI SURVEY 18THE

Introduction

8%

92%

V7

V8

https://bi-survey.com/business-intelligence-software-comparison

https://bi-survey.com/business-intelligence-software-comparison


cubus outperform is an integrated CPM solu-tion for planning, simulation, project portfolio management, strategy implementation (balan-ced scorecard), ad hoc reporting and OLAP analysis. Besides its main use cases (ad hoc query, standard/enterprise reporting, budge-ting/planning and basic data analysis), outper-form is also frequently used in the context of financial consolidation and for dashboards/ scorecards. 27 percent of respondents plan to use it for dashboards/scorecards in the future.

cubus targets mid-sized companies and large corporations across all industries. 62 percent of our sample of cubus customers come from mid-sized companies (100-2,500 employees) with a median of 130 users. However, the mean of 379 users indicates there are also some significantly larger implementations.

outperform is geared to business power users with broad functionality for various BI and CPM tasks. Typical tasks carried out with outperform by business power users include viewing, navi-gating and exploring data, which demonstrates the feature-richness of the product.

Comment

User and Use CaseDemographics

Current vs. planned usen=59

In use Planned

97%

88%

78%

72%

43%

40%

8

2%

2%

10

10

10

27%

15%

Ad hoc query

Standard/Enterprisereporting

Budgeting/Planning

Basic data analysis

FinancialconsolidationDashboards/

Scorecards

Advanced analysis

5 products most often evaluated incompetition with cubusn=50

42%

40%

30%

30%

24%

Microsoft SSAS

Oracle Essbase

Microsoft Excel

Oracle Smart View

Microsoft Power BI

Percentage of employees using cubusn=59

cubus

Average of allproducts

9%

17%

Number of users using cubusn=59

Median

Mean 379

130

886

75

cubus Average of allproducts

Company size (employees)n=60

0%

62%

38%

Less than 100

100 - 2500

More than 2500

Tasks carried out with cubus bybusiness usersn=60

cubusAverage of all products

98%91%93%

81%93%

79%70%

52%32%31%

View

Navigate

Explore/Analyze

Create reports

Model/Enrich

©2018 BARC - Business Application Research Center, a CXP Group Company cubus in 14

Peer Groups and KPIs The BI Survey 18 features a range of different types of BI tools so we use peer groups to help identify competing products. The groups are essential to al-low fair and useful comparisons of products that are likely to compete.

The peer groups have been defined by BARC ana-lysts using their experience and judgment, with segmentation based on two key factors:

1. Usage scenario - functional peer groups are mainly data-driven and ba-sed on how customers say they use the product.

2. Regional focus - is the vendor a large international vendor with a truly global presence or does it focus on a particu-lar region? We also take into account the location of BI Survey respondents.

cubus features in the following peer groups:

• EMEA-focused vendors

• OLAP analysis-focused products

• Integrated performance management products

• Self-service reporting-focused products

Large enterprise BI platforms: Includes products equipped with functionality for enterprise deploy-ments that focus on a broad range of BI use cases.

Dashboarding-focused products: Includes pro-ducts that focus on creating advanced and highly sophisticated dashboards.

Self-service reporting-focused products: Includes products that focus on self-service reporting and ad hoc analysis.

OLAP analysis-focused products: Includes pro-ducts that focus on analysis in dimensional and hierarchical data models.

Data discovery-focused products: Includes pro-ducts that focus on visual data discovery and advan-ced data visualization.

Integrated performance management products: Includes products that provide integrated functionali-ty for BI and performance management.

Large international BI vendors: Includes products from companies with annual revenues of $200m+ and a truly international reach.

EMEA-focused vendors: Includes products from vendors that have a significant presence in - and focus on - the EMEA region.

Americas-focused vendors: Includes products from vendors that have a significant presence in - and focus on - the Americas region.

Embedded analytics-focused products: Includes reporting and analytics products that can be embed-ded in other business applications.

The BI Survey 18 provides the reader with well-desi-gned KPI dashboards packed with concise informa-tion, which can be absorbed at a glance. The KPIs all follow these simple rules:

• Only measures that have a clear good/bad trend are used as the basis for KPIs.

• KPIs may be based on one or more measures from The BI Survey.

• Only products with samples of at least 20 - 30 (depending on the KPI) for each of the questions that feed into the KPI are included.

• For quantitative data, KPIs are conver-ted to a scale of 1 to 10 (worst to best).

• A linear min-max transformation is ap-plied, which preserves the order of, and the relative distance between, pro-ducts‘ scores.

The terms ‘top-ranked’ and ‘leader’ are used in the following KPI chart titles. ‘Top-ranked’ indicates first position. ‘Leader’ usually denotes a position in the top 25-30% of products listed in the chart.

Peer Group Classification Peer Groups Overview

The KPIs

BI SURVEY 18THE

This KPI is based on the achievement level of a variety of business benefits.

Business benefits


outperform is a BI and CPM solution that can benefit its customers. The product offers comprehensive, inte-grated functionality for planning, simulation, project portfolio management and strategy implementation (cubus PM) as well as ad hoc reporting and dynamic OLAP analyses on the web (cubus EV). Business benefits such as faster and more accurate reporting, analysis or planning, improved employee satisfaction and data quality are achieved by an above-average proportion of outperform users compared to other BI products. In turn, these lead to better business decision-making. The BI Survey results prove that outper-form creates real business value for customers. Consequently cubus achieves leading ranks for ‘Business benefits’ in three of its peer groups.

Viewpoint

Business benefits – Leader Business benefits – Leader

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsBusiness benefits

© BARCwww.bi-survey.com

10.08.2

7.57.4

7.26.86.8

6.36.16.15.9

Bissantz

Longview Analytics

Looker

Pyramid Analytics

TARGIT

Peer Group Average

CubewareBOARD

Jedox

cubus

Unit4 prevero

3.8sales-i

8.27.57.47.4

6.86.56.36.16.15.9

4.94.8

Bissantzcubus

Longview AnalyticsSAP Analytics Cloud

BOARDPeer Group Average

CubewareCALUMO

Unit4 preveroJedox

Infor BIIBM Plan Analytics © BARC

www.bi-survey.com


Business benefitsBusiness benefits – Leader

Peer group: OLAP analysis-focused products

Improved in business benefits

Peer group: Integrated performance management products

8.27.5

7.26.8

6.36.16.16.15.95.8

4.94.8

2.92.0

Bissantzcubus

Pyramid AnalyticsBOARD

CubewareTARGIT

CALUMOUnit4 prevero

JedoxPeer Group Average

Infor BIIBM Plan Analytics

MS ExcelSAP BO Analysis


11 12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

Longview Analytics

SAP Analytics Cloud

BOARD

Cubeware

CALUMO

Unit4 prevero

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Infor BI

IBM Plan Analytics

cubus

This KPI is based on the implementation satisfaction level and the frequency of projects completed on time and on budget.

Project success


Many customers are satisfied with the success of their cubus projects. The level of support cubus and its partners provide is highly rated by customers, demonstrating a solid under-standing of customers’ business requirements. The frequency of projects completed on time and on budget is high, and project goals de-fined at the outset are often reached. cubus’ single-product offering provides functionality for many different use cases such as planning, simulation, project portfolio management and strategy implementation (cubus PM) enhanced with BI functionality for ad hoc reporting and dynamic OLAP analyses on the web (cubus EV). This gives customers a degree of flexibili-ty in addressing various needs.

Viewpoint

Project successProject success – Top-ranked

Project success – Top-ranked

Peer group: EMEA-focused vendors


1.

1.

Project success – Top-ranked


Project success – Leader

Peer group: Self-service reporting-focused products

1.

9.69.0

8.58.3

7.97.87.77.6

7.36.3

5.75.1

Bissantzcubus



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9.69.0

8.58.58.5

7.97.77.7

7.36.9

5.7

Bissantz

Longview AnalyticsLooker

Pyramid Analytics

TARGIT

Peer Group Average

Cubeware

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Jedox

cubus

Unit4 prevero

5.2sales-i

9.69.0

8.58.5

7.87.7

7.37.06.9

6.35.7

5.14.24.2

Bissantzcubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics



10.09.6

9.08.9

8.58.58.58.3

8.17.8

7.57.37.2

6.91.0

Looker

Domo

Dimensional Insight

Phocas

Bissantz

MS Power BI

cubus

Peer Group Average

Qlik Sense

SAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGITSAP BO WebI © BARC

www.bi-survey.com


Improved in project success Consistently high ratings in project success

Peer group: Integrated performance management products Peer group: Self-service reporting-focused productsProject success

14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

Phocas

Bissantz

Cyberscience

Dimensional Insight

Pyramid Analytics

Looker

SAP Analytics Cloud

Domo

Yellowfin

Qlik Sense

MS Power BI

TARGIT

SAP BO WebI

cubus

14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

Unit4 prevero

SAP Analytics Cloud

Longview Analytics

CALUMO

Jedox

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IBM Plan Analytics

Cubeware

Infor BI

cubus

This KPI is based on how quickly the product is implemented.

Project length


outperform is essentially a flexible platform for building individual, complex business logic for CPM and planning applications enhanced with BI functionality for ad hoc reporting and dynamic OLAP analyses on the web. Customers seem to be quite happy with the length of their implementation projects, positio-ning cubus as a leader in three of its peer groups. In particular, predefined business content and logic for integrated profit and financial planning (P&L, balance sheet, cash flow), revenue and sales planning, HR planning, cost center planning, cost allocations, investment planning and project portfolio management is an additional option to speed up implementation projects, especially in the early stages.

Viewpoint

Project length – Leader Project length – Leader

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsProject length


8.78.7

7.06.9

6.65.6

5.44.84.6

4.03.0

BissantzLongview Analytics

Looker

Pyramid Analytics

TARGIT

Peer Group Average

Cubeware

BOARD

Jedoxcubus

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7.07.06.9

5.44.84.6

4.03.0

2.32.2

2.0

Bissantz

cubus

Longview Analytics

SAP Analytics Cloud


Cubeware

CALUMO

Unit4 prevero

Jedox

Infor BI

IBM Plan Analytics© BARC

www.bi-survey.com


Project lengthConsistently high ratings in project length


12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

CALUMO

SAP Analytics Cloud

Jedox

BOARD

Bissantz

Longview Analytics

Cubeware

IBM Plan Analytics

Unit4 prevero

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cubus

Project length – Leader


7.97.27.06.9

6.65.4

5.04.84.64.4

3.02.32.2

2.0

Bissantz

cubus


Cubeware

TARGIT

CALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel

SAP BO Analysis


This KPI combines the ‘Business benefits’, ‘Project success’

and ‘Project length’ KPIs.

Business value


Year after year, cubus’ outstanding results in The BI Survey confirm that the vendor has some very satisfied and loyal customers. Many of them strongly benefit from using outperform and the product creates real business value for companies. The level of implementation satisfaction and the frequency of projects com-pleted on time and on budget are high, and project goals are often reached. Business benefits such as fas-ter and more accurate reporting, analysis or planning, improved employee satisfaction and data quality and better business decisions are achieved by an above-average proportion of outperform users compared to other BI products. cubus is top ranked for ‘Business value’ in the ‘Integrated performance management products’ and ‘OLAP analysis-focused products’ peer groups.

Viewpoint

Business value – Top-ranked Business value – Top-ranked

Peer group: Integrated performance management products Peer group: OLAP analysis-focused products

1. 1.

Business value

8.17.9

7.67.07.0

6.76.76.6

6.35.6

4.94.5

Bissantzcubus


BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 prevero

Jedox


www.bi-survey.com

8.17.9

7.57.0

6.76.7

6.36.26.0

5.64.9

4.54.1

3.2

Bissantzcubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMO

Unit4 preveroJedox

Peer Group Average





Business valueConsistently top-ranked in business value


Business value – Leader



9.38.17.9

7.57.06.96.76.7

6.36.2

5.6

Bissantz

Longview Analytics

Looker

Pyramid Analytics

TARGIT

Peer Group Average

Cubeware

BOARDJedox

cubus

Unit4 prevero

5.1sales-i

16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

SAP Analytics Cloud

Longview Analytics

CALUMO

BOARD

Jedox

Unit4 prevero

Cubeware

IBM Plan Analytics

Infor BI

cubus

This KPI is based on how users rate their BI tool in terms of price-to-value ratio.

Price-to-value


‘Price-performance ratio’ is a prominent rea-son why companies buy outperform. Survey feedback shows that cubus is considered to be attractively priced and offers good value for money to address various BI and CPM use cases. Licensing is either CPU-based or server-based combined with named user or concurrent user licenses. Furthermore, custo-mers can choose between buying or renting the product, including a hosted offering in a German computer center. The vendor is con-sidered a leader for ‘Price-to-value’ in three of its peer groups and is ranked top in the ‘EMEA-focused vendors’ peer group.

Viewpoint

Price-to-valuePrice-to-value – Top-ranked

Price-to-value – Leader



1. Price-to-value – Leader


Price-to-value – Leader



9.99.8

9.49.4

8.27.9

7.77.67.57.4

6.7Bissantz

Longview Analytics

LookerPyramid Analytics

TARGITPeer Group Average

CubewareBOARD

Jedox

cubus

Unit4 prevero 6.4

sales-i

9.99.9

9.49.49.2

7.97.67.67.57.4

6.46.2

5.52.7

Bissantz

cubusPyramid Analytics

BOARDCubeware

TARGIT

CALUMO

Unit4 prevero

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Peer Group Average


MS Excel

SAP BO Analysis© BARC

www.bi-survey.com

9.99.9

9.48.9

7.87.67.57.4

6.76.46.2

5.5

Bissantz

cubus

Longview Analytics

SAP Analytics Cloud


Cubeware

CALUMO

Unit4 prevero

Jedox


www.bi-survey.com

10.09.99.99.8

9.59.49.49.4

8.98.8

8.57.9

7.46.1

1.9

Looker

Domo

Dimensional Insight

Phocas

Bissantz

MS Power BIcubus

Peer Group Average

Qlik Sense

SAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGIT

SAP BO WebI © BARCwww.bi-survey.com


Improved in price-to-value

Peer group: EMEA-focused vendorsPrice-to-value

14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Looker

Pyramid Analytics

Jedox

TARGIT

sales-i

BOARD

Cubeware

Bissantz

Longview Analytics

Unit4 prevero

cubus

This KPI is based on the proportion of users that say they would recommend the product to others.

Recommendation

Recommended


Satisfaction with the vendor and product – as well as the business value the product creates, the flexibility, good performance and sales experience – contribute to cubus achieving top ranks in three of its peer groups. Customers report very few problems with the product. Consequently, many customers feel they can recommend using outperform to other companies. cubus’ product strategy of a flexible platform for building individual, complex business logic for CPM and planning applications enhanced with BI functionality for ad hoc reporting and OLAP analyses seems to clearly match the requirements of many companies. The product is obviously highly appreciated by customers, leading to the ven-dor’s good recommendation rate.

Viewpoint

Recommendation Recommended

Recommendation – Top-ranked




1.

1.



Recommendation – Leader


1.


9.28.07.97.87.67.57.37.27.16.9

6.5

Bissantz

Longview Analytics


TARGIT

Peer Group Average

Cubeware

BOARD

Jedox

cubus

Unit4 prevero

3.9

sales-i

9.27.9

7.67.5

7.27.16.9

6.56.1

5.24.9

3.93.7

2.0

Bissantz


BOARD

Cubeware

TARGIT

CALUMO

Unit4 preveroJedox

Peer Group Average

Infor BI

IBM Plan AnalyticsMS Excel

SAP BO Analysis © BARCwww.bi-survey.com

9.27.87.67.5

7.27.16.9

6.56.4

5.23.9

2.0

Bissantz

cubusLongview Analytics

SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 preveroJedox

Infor BI


www.bi-survey.com

10.010.09.9

9.28.18.08.07.97.97.77.67.67.5

7.22.9

Looker

DomoDimensional Insight

Phocas

Bissantz

MS Power BIcubus

Peer Group Average

Qlik Sense

SAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGIT



Consistently high ratings in recommendation


Consistently high ratings in recommendation Consistently high ratings in recommendation

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsRecommendation Recommended

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Looker

Pyramid Analytics

Longview Analytics

TARGIT

Bissantz

sales-i

BOARD

Unit4 prevero

Jedox

Cubeware

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Longview Analytics

SAP Analytics Cloud

Bissantz

CALUMO

BOARD

Unit4 prevero

Jedox

IBM Plan Analytics

Cubeware

Infor BI

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

Pyramid Analytics

TARGIT

Bissantz

CALUMO

BOARD

Unit4 prevero

Jedox

IBM Plan Analytics

MS Excel

Cubeware

SAP BO Analysis

Infor BI

cubus

This KPI measures user satisfaction with the level of vendor support provided for the product.

Vendor support


Once again this year, cubus repeats its excel-lent ‘Vendor support’ ratings in The BI Survey. The vendor has been ranked top for ‘Vendor support’ in three of its peer groups for each the last five years. Customers are very satis-fied with the support they receive, highligh-ting the close relationship cubus has with its customers. The vendor listens very carefully to customers’ needs and requirements, constantly improving its software with this in-formation. Furthermore, cubus consultants are well known in the DACH region for their business expertise, excellent product knowledge and implementation experience. As a small vendor with relatively few custo-mers, it is well positioned to provide a high le-vel of support, which it works hard to maintain.

Viewpoint

Vendor supportVendor support – Top-ranked

Vendor support – Top-ranked



1.

1.






10.09.39.19.0

8.17.97.97.87.7

7.37.3

Bissantz

Longview Analytics


TARGIT

Peer Group Average

Cubeware

BOARDJedox

cubus

Unit4 prevero

5.7

sales-i

10.09.3

8.87.97.97.87.87.57.3

5.75.25.0

Bissantzcubus

Longview Analytics

SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMOUnit4 prevero

Jedox



1.

10.09.3

9.07.97.97.87.8

7.37.1

5.75.25.0

4.64.3

Bissantzcubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMOUnit4 prevero

Jedox

Peer Group Average




10.09.7

9.39.19.19.19.19.08.8

8.48.0

7.36.5

6.01.0

Looker

Domo

Dimensional Insight

Phocas

Bissantz

MS Power BI

cubus

Peer Group Average

Qlik Sense

SAP Analytics CloudPyramid Analytics

Yellowfin

Cyberscience

TARGIT


1.


Consistently top-ranked in vendor support


Consistently top-ranked in vendor support Consistently top-ranked in vendor support

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsVendor support

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

Looker

Pyramid Analytics

Jedox

BOARD

Unit4 prevero

sales-i

Longview Analytics

TARGIT

Cubeware

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

SAP Analytics Cloud

Jedox

BOARD

CALUMO

Unit4 prevero

Longview Analytics

Cubeware

IBM Plan Analytics

Infor BI

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

Bissantz

Pyramid Analytics

Jedox

BOARD

CALUMO

Unit4 prevero

TARGIT

Cubeware

IBM Plan Analytics

Infor BI

MS Excel

SAP BO Analysis

cubus

This KPI measures user satisfaction with the level of the implementer’s support for the product.

Implementer support


As a rather small German vendor with 35-40 employees, cubus sells and implements its so-lution directly in Germany, Austria and Switzer-land, but markets and implements its products internationally using a network of partners. Internationally the vendor uses its partner network in several European countries, as well as Argentina, Australia, Canada, the United States and South Africa. Partners obviously do a great job according to our survey respon-dents. Most customers seem satisfied with the level of implementation support they receive from cubus itself and its partners. cubus is obviously investing great effort in training and maintaining its partner landscape. As a result, cubus once again wins all its peer groups in The BI Survey 18, defending the top ranks it has achieved in recent years.

Viewpoint

Implementer supportImplementer support – Top-ranked

Implementer support – Top-ranked



1.

1.





1.

1.


10.09.0

8.48.28.1

7.87.87.7

7.26.46.3

Bissantz

Longview Analytics

Looker

Pyramid Analytics

TARGIT

Peer Group Average

Cubeware

BOARD

Jedox

cubus

Unit4 prevero

5.3sales-i

10.09.0

8.28.1

7.87.37.2

6.86.7

5.95.3

4.8

Bissantzcubus

Longview Analytics

SAP Analytics Cloud


Cubeware

CALUMO

Unit4 preveroJedox

Infor BI

IBM Plan Analytics


10.09.0

8.48.1

7.87.2

6.86.76.4

5.95.3

4.84.5

2.4

Bissantzcubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMO

Unit4 preveroJedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS ExcelSAP BO Analysis © BARC

www.bi-survey.com

10.09.4

9.08.8

8.47.8

7.06.96.7

6.46.3

5.85.75.5

1.0

Looker

Domo

Dimensional Insight

PhocasBissantz

MS Power BI

cubus

Peer Group Average

Qlik Sense

SAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGIT

SAP BO WebI© BARC

www.bi-survey.com


Improved in implementer support


Improved in implementer support Improved in implementer support

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsImplementer support

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

Pyramid Analytics

Longview Analytics

Jedox

Unit4 prevero

Looker

BOARD

TARGIT

sales-i

Cubeware

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

Longview Analytics

Jedox

Unit4 prevero

BOARD

CALUMO

SAP Analytics Cloud

IBM Plan Analytics

Cubeware

Infor BI

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

Bissantz

Pyramid Analytics

Jedox

Unit4 prevero

BOARD

CALUMO

TARGIT

IBM Plan Analytics

Cubeware

Infor BI

SAP BO Analysis

MS Excel

cubus

This KPI is based on the frequency of problems encountered with the product.

Product satisfaction


outperform’s comprehensive functionality for planning, simulation, project portfolio manage-ment and strategy implementation enhanced with BI functionality for ad hoc reporting and dynamic OLAP analyses on the web clearly seems to satisfy customers. Customers can address various CPM and BI topics on one common platform with different aggregation levels (e.g., strategic as well as operational planning). outperform provides a flexible platform for building individual, complex business logic for CPM and BI applications, particularly planning. Business departments need little IT support when it comes to running the system so they can concentrate on the business aspects of their activities. The results in this year’s survey show outperform to be top ranked for ‘Product satisfaction’ in all of its peer groups, significantly improving its results from last year’s survey. Problems encountered with the product are now quite rare. Indeed 67 percent of respondents state they experience no significant problems at all when using outperform.

Viewpoint

Product satisfactionProduct satisfaction – Top-ranked

Product satisfaction – Top-ranked



1.

1.





1.

1.


10.09.2

8.98.9

8.47.6

6.96.8

5.64.9

4.0

Bissantz

Longview Analytics

Looker

Pyramid Analytics


Cubeware

BOARD

Jedox

cubus

Unit4 prevero

1.9

sales-i10.0

8.98.9

7.66.1

5.85.6

4.93.8

3.12.6

1.9

Bissantz

cubus

Longview Analytics

SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 preveroJedox

Infor BI

IBM Plan Analytics


10.08.9

8.47.6

6.86.1

5.65.4

4.93.8

2.61.91.91.9

Bissantz

cubus


Cubeware

TARGITCALUMO

Unit4 prevero





10.09.7

9.58.7

8.47.6

7.16.8

6.45.3

4.44.03.8

3.11.0

LookerDomo

Dimensional InsightPhocas

Bissantz

MS Power BI

cubus

Peer Group Average

Qlik SenseSAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGIT

SAP BO WebI© BARC

www.bi-survey.com


Improved in product satisfaction


Improved in product satisfaction Improved in product satisfaction

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsProduct satisfaction

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

sales-i

BOARD

Longview Analytics

Pyramid Analytics

Bissantz

TARGIT

Jedox

Unit4 prevero

Looker

Cubeware11.

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

BOARD

Longview Analytics

Bissantz

CALUMO

Jedox

Unit4 prevero

IBM Plan Analytics

SAP Analytics Cloud

Infor BI

Cubeware

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

BOARD

Pyramid Analytics

Bissantz

TARGIT

CALUMO

Jedox

Unit4 prevero

IBM Plan Analytics

Infor BI

SAP BO Analysis

MS Excel

Cubeware

cubus

This KPI combines the ‘Price-to-value’, ‘Recommendation’, ‘Vendor support’, ‘Implementer support’ and ‘Product satisfaction’ KPIs.

Customer satisfaction


Customer satisfaction and loyalty are key goals for cubus. The vendor does not chase the latest trends in the market but focuses on satisfying customers’ business needs. Therefore, cubus listens very carefully to feedback, constantly improving its software with this information. As the survey results show, customers are largely satisfied with the vendor, its implementation partners and the product, which apparently offers good value for money. They are particularly satisfied with the support they receive, highlighting the close relationship cubus has with its custo-mers. Overall, many customers feel they can recommend using outperform for CPM and BI to other companies, which is a strong indicator of customer satisfaction.

Viewpoint

Customer satisfactionCustomer satisfaction – Top-ranked

Customer satisfaction – Top-ranked



1.

1.





1.

1.

9.88.2

7.87.77.57.5

7.06.96.8

5.24.8

4.0

Bissantzcubus

Longview Analytics

SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 prevero

Jedox

Infor BI


www.bi-survey.com

9.88.5

8.27.77.57.5

7.26.8

6.55.2

4.84.4

4.03.5

Bissantz


BOARD

Cubeware

TARGITCALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel


www.bi-survey.com

9.89.69.5

8.58.38.2

7.87.67.57.5

7.27.06.9

6.11.6

LookerDomo


Bissantz

MS Power BI

cubus

Peer Group Average

Qlik Sense

SAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGIT


9.88.5

8.27.87.87.77.67.57.5

7.26.8

4.8

Looker

Bissantz

cubus

Longview Analytics

Pyramid Analytics

Peer Group AverageBOARD

Cubeware

TARGITUnit4 prevero

Jedoxsales-i



Improved in customer satisfaction


Improved in customer satisfaction Improved in customer satisfaction

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsCustomer satisfaction

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Pyramid Analytics

Bissantz

Longview Analytics

Looker

BOARD

sales-i

Jedox

TARGIT

Unit4 prevero

Cubeware

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Bissantz

Longview Analytics

BOARD

Jedox

CALUMO

SAP Analytics Cloud

Unit4 prevero

IBM Plan Analytics

Cubeware

Infor BI

cubus

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

Pyramid Analytics

Bissantz

BOARD

Jedox

CALUMO

TARGIT

Unit4 prevero

IBM Plan Analytics

Cubeware

MS Excel

Infor BI

SAP BO Analysis

cubus

This KPI is based on how many sites currently use self-service features with their BI tool.

Self-service


Aimed at business power users, outperform has a web-based user interface resembling Excel. Users can accomplish most tasks with minimal help from IT, working in a familiar spreadsheet environment. Programming skills are not required. Following initial implemen-tation, business power users can develop outperform applications in a self-service man-ner. cubus EV extends outperform’s range of functions with comprehensive functionality for web-based OLAP analysis, ad hoc reporting and data visualization. Typically, only areas such as infrastructure management (servers, etc.), database management and data integra-tion from operational source systems require any IT involvement. Using the product in a self-service manner is very common for cubus’ customers and one of the product’s key strengths.

Viewpoint

Self-serviceSelf-service – Top-ranked

Self-service – Top-ranked



1.

1.

Self-service – Leader


Self-service – Leader



10.09.0

8.77.77.6

7.06.8

6.35.85.6

4.8

Bissantz

Longview Analytics

Looker

Pyramid Analytics


Cubeware

BOARD

Jedox

cubus

Unit4 prevero

2.1sales-i

9.08.9

8.77.77.6

7.06.7

6.25.85.6

5.32.1

Bissantz

cubus

Longview Analytics

SAP Analytics CloudBOARD

Peer Group Average

Cubeware

CALUMO

Unit4 prevero

Jedox

Infor BI

IBM Plan Analytics


9.08.98.7

7.77.6

7.27.17.0

6.66.36.2

5.85.6

5.3

Bissantz

cubus


Cubeware

TARGIT

CALUMO

Unit4 prevero


Infor BI

IBM Plan Analytics

MS Excel

SAP BO Analysis


10.09.7

9.09.0

8.78.7

8.07.9

7.67.6

6.35.85.75.5

5.1

Looker

Domo

Dimensional Insight

Phocas

Bissantz

MS Power BI

cubus

Peer Group AverageQlik Sense


YellowfinCyberscience

TARGIT

SAP BO WebI



Consistently high ratings in self-service Improved in self-service

Peer group: Integrated performance management products Peer group: OLAP analysis-focused productsSelf-service

14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

CALUMO

SAP Analytics Cloud

BOARD

Bissantz

Jedox

IBM Plan Analytics

Cubeware

Unit4 prevero

Infor BI

Longview Analytics

cubus

14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

CALUMO

Pyramid Analytics

BOARD

Bissantz

SAP BO Analysis

Jedox

MS Excel

TARGIT

IBM Plan Analytics

Cubeware

Unit4 prevero

Infor BI

cubus

This KPI is based on how often the product was chosen for its flexibility, and on the frequency of complaints about user flexibility post-implementation.

Flexibility


outperform provides a flexible platform for building individual, complex business logic for CPM and plan-ning applications. The solution has no specific market or industry focus and is used by companies of various sizes and industries. Indeed, flexibility is the number one reason why customers buy cubus. Complaints about inflexibility are non-existent (0 percent of respondents). Besides its flexibility, predefined content can be adapted to customers’ needs and is available for integrated profit and financial planning (P&L, balance sheet, cash flow), revenue and sales planning, HR planning, cost center planning, cost alloca-tions, investment planning and project portfolio management to speed up implementation projects.

Viewpoint

Flexibility – Leader


Flexibility – Leader Flexibility – Leader

Peer group: Integrated performance management products Peer group: OLAP analysis-focused productsFlexibility

10.09.99.89.6

9.17.8

7.57.5

5.04.84.84.6

Bissantz

cubus

Longview Analytics

SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 prevero

Jedox

Infor BI

IBM Plan Analytics


9.99.89.6

9.17.8

6.56.1

5.85.4

5.04.84.84.6

1.7

Bissantz

cubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel


www.bi-survey.com

9.89.6

8.98.3

7.57.47.3

6.66.5

5.85.55.4

4.83.7

1.8

Looker

Domo


Bissantz

MS Power BI

cubus


SAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGIT

SAP BO WebI© BARC

www.bi-survey.com

This KPI is based on how often the product was chosen for its ease of use, and on the level of complaints about ease of use post-implementation.

Ease of use


Many customers state that outperform’s Excel-like user interface is easy to use. Not one single respondent cites ‘Software difficult to use’ as a problem. cubus targets business power users in controlling and finance departments and requires little technical knowledge except for data management (especially data integration). Users can accomplish most tasks with minimal help from IT. Programming skills are not re-quired. However, implementing more complex CPM and BI applications (e.g., in the area of planning) can require external business consulting know-how. Addtionally, cubus EV extends outperform’s range of func-tions with comprehensive functionality for web-based OLAP analysis, ad hoc reporting and data visualization.

Viewpoint

Ease of use – Leader Ease of use – Leader

Peer group: Integrated performance management products Peer group: OLAP analysis-focused productsEase of use

8.57.6

6.96.5

5.85.4

5.05.04.9

3.13.13.0

2.62.4

Bissantz

cubus


Cubeware

TARGIT

CALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel


7.67.2

6.96.5

5.85.15.05.0

3.13.13.0

2.4

Bissantz

cubus

Longview Analytics

SAP Analytics Cloud

BOARD

Peer Group Average

CubewareCALUMO

Unit4 prevero

Jedox

Infor BI


www.bi-survey.com

This KPI is based on how respondents rate the sales/purchasing experience with the vendor.

Sales experience


outperform customers highly rate their sales/purchasing experience with cubus. A strong rating in the ‘Sales experience’ KPI confirms that cubus sincerely cares for its prospects and customers. Respondents state that the vendor’s timely and thorough response to product-related and technical questions, ability to understand an organization‘s needs, gene-ral behavior and pricing and contract flexibility are all excellent. In a competitive market like the DACH region’s BI and CPM software mar-ket, a highly professional sales organization is essential for survival and to constantly win new customers.

Viewpoint

Sales experienceSales experience – Top-ranked

Sales experience – Top-ranked



1.

1.

Sales experience – Leader


Sales experience – Leader


9.89.79.69.59.3

9.18.98.78.58.38.1

7.66.7

6.41.0

Looker


Phocas

Bissantz

MS Power BI

cubus

Peer Group Average

Qlik Sense

SAP Analytics Cloud

Pyramid Analytics

Yellowfin

CyberscienceTARGIT


9.99.8

9.58.7

8.38.2

7.37.37.2

6.75.4

4.54.4

4.1

Bissantz


BOARD

Cubeware

TARGIT

CALUMO

Unit4 prevero


Infor BI

IBM Plan AnalyticsMS Excel


9.99.8

8.78.2

7.67.47.37.3

6.76.6

5.44.1

Bissantzcubus

Longview Analytics

SAP Analytics Cloud


Cubeware

CALUMO

Unit4 prevero

Jedox


www.bi-survey.com


9.89.79.5

8.78.6

8.38.28.2

7.37.3

6.7

Bissantz

Longview Analytics



Cubeware

BOARDJedox

cubus

Unit4 prevero

6.6

sales-i


Improved in sales experience Improved in sales experience

Peer group: EMEA-focused vendors Peer group: OLAP analysis-focused productsSales experience

17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Looker

Pyramid Analytics

Bissantz

sales-i

TARGIT

Unit4 prevero

BOARD

Jedox

Cubeware

Longview Analytics

cubus

17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

Looker

Phocas

Pyramid Analytics

Domo

Dimensional Insight

Yellowfin

Bissantz

Cyberscience

TARGIT

SAP Analytics Cloud

MS Power BI

Qlik Sense

SAP BO WebI

cubus

This KPI is based on how quickly queries respond

(adjusted by data volume).

Query performance


cubus delivers fast query performance (adjusted by the data volume queried) and is considered a leader in this KPI, being capable of dealing with the number of users and amounts of data its customers require. As a pure front end, outperform is optimized for accessing different multidimensional databases (Oracle Ess-base, IBM Cognos TM1 or Microsoft SQL Server Analysis Services). In particular, Oracle Essbase and IBM Cognos TM1 are both market leading in-memory OLAP databases that are very well known for their strong performance. The largest outperform implementations in terms of concurrent users today run on Oracle Essbase. Good query performance and performance satisfaction are key to making CPM and BI projects successful and gaining user acceptance.

Viewpoint

Query performance – Leader Query performance – Leader

Peer group: EMEA-focused vendors Peer group: OLAP analysis-focused productsQuery performance


9.78.6

7.16.05.85.75.6

5.25.05.0

4.6

Bissantz

Longview AnalyticsPyramid Analytics

TARGIT

Peer Group Average

Cubeware

BOARD

Jedoxcubus

Unit4 preverosales-i

1.7Looker

9.77.17.0

6.05.75.65.6

5.25.05.04.7

4.43.7

3.4

Bissantzcubus

Pyramid Analytics

BOARD

CubewareTARGIT

CALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel


www.bi-survey.com

This KPI measures the frequency of complaints about the system’s performance.

Performance satisfaction


Complaints about the system’s performance such as ‘Query performance too slow’, ‘Cannot handle our data volumes’ or ‘Cannot handle large numbers of users’ are all significantly below average. Cubus’ fle-xibility to be used with market leading multidimensional databases (Oracle Essbase, IBM Cognos TM1 or Microsoft SQL Server Analysis Services) is clearly beneficial to customers. Depending on requirements, customers can flexibly choose their desired database option. Today, the largest implementations in terms of concurrent users run on Oracle Essbase, but the majority of customers use Microsoft SQL Server Ana-lysis Services. IBM Cognos TM1 is the newest database option for outperform and has the highest growth rates. In particular, Oracle Essbase and IBM Cognos TM1 are both market leading in-memory OLAP databases that are very well known for their strong performance.

Viewpoint

Performance satisfaction – Leader Performance satisfaction – Leader

Peer group: EMEA-focused vendors Peer group: Integrated performance management productsPerformance satisfaction


9.08.1

7.67.3

6.96.8

6.55.8

5.33.4

2.3

Bissantz

Longview Analytics

Pyramid Analytics


Cubeware

BOARD

Jedox

cubus

Unit4 prevero

sales-i

1.4

Looker

7.67.3

6.96.86.6

5.45.35.3

4.74.1

2.31.4

Bissantzcubus

Longview Analytics

SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMOUnit4 prevero

JedoxInfor BI

IBM Plan Analytics



Performance satisfactionPerformance satisfaction – Leader


Consistently high ratings in performance satisfaction


9.07.3

6.96.86.66.5

5.35.35.2

4.74.1

3.02.3

1.4

Bissantzcubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMO

Unit4 prevero


Infor BI

IBM Plan Analytics

MS Excel


www.bi-survey.com

12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

Longview Analytics

Bissantz

BOARD

IBM Plan Analytics

SAP Analytics Cloud

Jedox

Infor BI

CALUMO

Unit4 prevero

Cubeware

cubus

The ‘Customer experience’ KPI combines the ‘Ease of use’, ‘Self-service’, ‘Perfor-mance satisfaction’, ‘Flexibility’, ‘Data volume’, ‘Query performance’ and ‘Sales

experience’ KPIs.

Customer experience


cubus achieves leading ranks for ‘Customer experience’ in all of its peer groups. This underlines the fact that outperform is an easy to use CPM and BI product, which can be used in a self-service manner in business departments with minimal IT involvement, offering good performance and flexibility for users. Indeed, ‘Flexibility’, ‘Ease of use for report recipients’ and ‘Fast query performance’ are the main reasons why companies buy cubus outperform. A strong rating in the ‘Sales experience’ KPI confirms that cubus sincerely cares for its prospects and customers. In our opinion, the ‘Customer experience’ KPI is now more important than ever as the market for CPM and BI products becomes ever more crowded, particularly in the DACH region where cubus is based.

Viewpoint

Customer experience – Leader


Customer experience – Top-ranked Customer experience – Leader

Peer group: Integrated performance management products Peer group: EMEA-focused vendors

1.

Customer experience

7.67.27.0

6.76.6

6.16.06.05.8

5.34.34.3

Bissantz

cubus


BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 prevero

Jedox

Infor BI

IBM Plan Analytics



8.07.6

7.27.1

6.76.66.4

6.06.0

5.75.5

Bissantz

Longview Analytics

Pyramid Analytics

TARGIT

Peer Group Average

Cubeware

BOARD

Jedox

cubus

Unit4 prevero

sales-i4.3

Looker

8.07.6

7.26.6

6.06.05.95.85.7

5.35.1

4.34.34.2

Bissantz


BOARD

Cubeware

TARGITCALUMO

Unit4 preveroJedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel


www.bi-survey.com


Customer experienceCustomer experience – Leader


Consistently top-ranked in customer experience


16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

BOARD

SAP Analytics Cloud

Longview Analytics

Jedox

Unit4 prevero

Bissantz

IBM Plan Analytics

CALUMO

Infor BI

Cubeware

cubus8.0

7.77.67.47.4

7.17.07.0

6.56.0

5.75.75.65.4

3.9

Looker


Phocas

Bissantz

MS Power BI

cubus


SAP Analytics Cloud

Pyramid Analytics

Yellowfin

Cyberscience

TARGIT

SAP BO WebI© BARC

www.bi-survey.com

This KPI is based on the percentage of wins in competitive evaluations.



cubus’ competitive win rate – based on the percentage of deals won in competitive evaluations against other vendors – is impres-sive. The vendor is way ahead of many rivals in all of its peer groups, clearly proving that it does a great job in competitive evaluations to convince customers. The vendor’s consul-ting team plays its part in this success, but outperform is also a very flexible product that can meet a variety of challenges in the areas of CPM and BI. cubus often participates in competitive evaluations itself, particularly in the DACH region, and does implementation projects using its own consulting team. Its consultants possess a high degree of specific industry sector expertise, which often per-suades customers to choose cubus ahead of competitors.

Viewpoint

Competitive win rateCompetitive win rate – Top-ranked

Competitive win rate – Top-ranked



1.

1.

Competitive win rate – Leader


Competitive win rate – Leader



9.38.2

7.94.84.7

3.73.7

3.13.1

1.91.0

Bissantz

Longview Analytics


TARGIT

Peer Group AverageCubeware

BOARDJedox

cubus

Unit4 prevero

9.39.2

7.97.07.0

6.35.3

4.94.8

3.63.13.13.02.8

1.9

Looker

Domo

Dimensional Insight

Phocas

BissantzMS Power BI

cubus

Peer Group Average

Qlik Sense


Yellowfin

Cyberscience

TARGIT

SAP BO WebI


10.09.3

7.97.3

5.04.84.8

4.53.73.73.6

3.11.9

1.0

Bissantz

cubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel

SAP BO Analysis


10.09.3

8.24.94.8

4.53.73.73.63.6

1.91.0

Bissantz


SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 prevero

JedoxInfor BI

IBM Plan Analytics



Consistently top-ranked in competitive win rate

Consistently high ratings in competitive win rate

Peer group: EMEA-focused vendors Peer group: Self-service reporting-focused productCompetitive win rate

11 12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Longview Analytics

TARGIT

Bissantz

Cubeware

Unit4 prevero

Pyramid Analytics

Looker

Jedox

BOARD

cubus

11 12 13 14 15 16 17 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

Dimensional Insight

TARGIT

Phocas

Cyberscience

SAP BO WebI

MS Power BI

Bissantz

SAP Analytics Cloud

Pyramid Analytics

Looker

Qlik Sense

Yellowfin

Domo

cubus

This KPI combines the ‘Considered for purchase’ and ‘Competitive win rate’ KPIs.

Competitiveness


‘Competitiveness’ combines the ‘Conside-red for purchase’ and ‘Competitive win rate’ KPIs. cubus’ strong results, particularly in the ‘Competitive win rate’ KPI, contribute to its leading position for ‘Competitiveness’. While its competitive win rate is outstanding, this rather small German vendor does not have the international market presence to be widely considered for purchase, heavily relying on partners outside its home market. In contrast to the results in this year’s BI Survey, cubus claims that much of its growth today is in international markets and not just in the DACH region. cubus EV Analytics (the acquired pro-duct formerly known as IBM Cognos Executive Viewer, which is used for ad hoc reporting and dynamic OLAP analyses on the web) is a key factor in cubus’ current growth.

Viewpoint

CompetitivenessCompetitiveness – Top-ranked

Competitiveness – Leader



1. Competitiveness – Leader


Competitiveness – Leader


6.56.2

5.74.6

4.04.0

3.53.4

3.12.9

2.41.9

Bissantz


SAP Analytics Cloud

BOARD

Peer Group Average

Cubeware

CALUMO

Unit4 preveroJedox

Infor BI

IBM Plan Analytics



6.25.7

5.34.0

3.73.4

2.92.62.62.4

1.9

Bissantz

Longview Analytics


TARGIT

Peer Group AverageCubeware

BOARDJedox

cubus

Unit4 prevero

7.96.5

6.25.35.1

4.64.3

4.03.4

3.12.9

2.62.4

1.9

Bissantz

cubus

Pyramid Analytics

BOARD

Cubeware

TARGIT

CALUMO

Unit4 prevero

Jedox

Peer Group Average

Infor BI

IBM Plan Analytics

MS Excel

SAP BO Analysis


6.86.26.05.8

5.35.0

4.64.64.4

4.03.5

2.62.62.4

2.0

Looker

Domo

Dimensional Insight

Phocas

Bissantz

MS Power BIcubus

Peer Group Average

Qlik Sense


Yellowfin

Cyberscience

TARGITSAP BO WebI


cubus in ©2018 BARC - Business Application Research Center, a CXP Group Company 68

BARC — Business Application Research Center

A CXP Group Company

BI SURVEY 18THE

The BARC BI Trend Monitor

2018 reflects on the trends currently driving the BI and data management market from a user perspective. We asked close to 2,800 users, consultants and vendors for their views on the most important BI trends.

Other Surveys

‘BI and Data Management in the Cloud‘: A BARC and Eckerson Group study on current attitu-des, issues and trends relating to the use of BI and DM techno-logies in the cloud. Download

here.

The Planning Survey 18 is the world’s largest survey of plan-ning software users. Based on a sample of over 1,400 responses, it offers an unsurpassed level of user feedback on 17 leading planning products. Find out more at www.bi-survey.com

BARC Research Study

BI Trend Monitor 2018The World´s Largest Survey on BI Trends

This document is not to be shared, distributed or reproduced in any way without the prior permission of BARC

BARC is a leading enterprise software industry analyst and consulting firm delivering information to more than 1,000 customers each year. Major companies, government agencies and financial institutions rely on BARC’s expertise in software selection, consulting and IT strategy projects.

For over twenty years, BARC has specialized in core research areas including Data Management (DM), Business Intelligence (BI), Customer Relati-onship Management (CRM) and Enterprise Cont-ent Management (ECM).

BARC’s expertise is underpinned by a continuous program of market research, analysis and a se-ries of product comparison studies to maintain a detailed and up-to-date understanding of the most important software vendors and products, as well as the latest market trends and develop-ments.

BARC research focuses on helping companies find the right software solutions to align with their business goals. It includes evaluations of the leading vendors and products using metho-dologies that enable our clients to easily draw comparisons and reach a software selection de-cision with confidence. BARC also publishes in-sights into market trends and developments, and dispenses proven best practice advice.

BARC consulting can help you find the most re-liable and cost effective products to meet your specific requirements, guaranteeing a fast return on your investment. Neutrality and competency are the two cornerstones of BARC’s approach to consulting. BARC also offers technical architec-ture reviews and coaching and advice on develo-ping a software strategy for your organization, as well as helping software vendors with their pro-duct and market strategy.

BARC organizes regular conferences and semi-nars on Business Intelligence, Enterprise Con-tent Management and Customer Relationship Management software. Vendors and IT decisi-on-makers meet to discuss the latest product up-dates and market trends, and take advantage of valuable networking opportunities.

Along with CXP and Pierre Audoin Consultants (PAC), BARC forms part of the CXP Group – the leading European IT research and consulting firm with 155 staff in eight countries including the UK, US, France Germany, Austria and Switzerland. CXP and PAC complement BARC’s expertise in software markets with their extensive knowled-ge of technology for IT Service Management, HR and ERP.

For further information see: www.cxpgroup.com

http://bi-survey.com/top-business-intelligence-trends-2017

http://bi-survey.com/top-business-intelligence-trends-2017

http://barc-research.com/research/cloud-bi-and-data-management/register-bi-data-management-cloud/

http://barc-research.com/research/cloud-bi-and-data-management/register-bi-data-management-cloud/

https://bi-survey.com/planning-software-comparison

http://bi-survey.com

http://www.cxpgroup.com

Business Application Research Center – BARC GmbH

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D-97080 Würzburg

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www.barc.de

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Rest of the World

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Tel.: +33 1 530 50553

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