NOVEMBER 2016

ACROSST H E B O A R D

Rare FINTRAC outreach opportunity for Broker Members.

Share your suggestions for improvements with senior

FINTRAC officials and have your questions answered!

Tuesday, November 29, 2016

Details Inside

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Table of Contents

Rare FINTRAC Outreach Opportunity for Broker Members

Page 3

Government Announces Provincial LTT Changes

Page 3

Highlights from TREB’s 2016 Fall Annual Meeting

Page 4

President’s Message: Multiple Representation – CBC Marketplace Episode

Page 4

REALTOR® QUEST Page 5

Explore the Compliance Map Page 6

Want to Know a Building’s Condo Corporation Number or Name?

Page 6

We're Moving! TREB's Mississauga Office is Relocating

Page 6

The Educated Professional Page 7

Let Us Show You The Personal Touch Advantage

Page 8

What’s in Your REALTOR® Toolkit? Page 8

Join in the Conversation with TREB’s Social Media

Page 8

Members for Members – Thank You for Your Service!

Page 9

Privacy Reminder to Members Page 9

© Copyright 2016. All rights reserved.

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The provincial government has an-nounced significant changes to the Provincial Land Transfer Tax

(PLTT), including a doubling of the rebate available to first-time home buyers, bring-ing it in line with the City of Toronto's re-bate, and an increase in the PLTT paid on the portion of the price of properties over $2,000,000 to help pay for the increase in the first-time buyer rebate.

The provincial government is moving to double the maximum rebate for first-time home buyers from $2,000 to $4,000. The changes are to take effect on January 1, 2017. The real estate industry wel-comes this change, which will help to make housing more affordable in the GTA.

Click here to read more!

Government Announces Provincial LTT Changes

Rare FINTRAC Outreach Opportunity for Broker Members

FINTRAC has reached out to TREB in a bid to make the compliance experience easier for Members.

On November 29, 2016 at Parkview Manor (map) at 8:30 a.m., TREB will host a complimentary Broker Breakfast that will give you, the TREB Member, a rare opportunity to share your experience, frustrations, and suggested changes regarding the FINTRAC compliance process.

In addition to sharing your feedback on FINTRAC, this special Broker Breakfast will also feature:

• Discussion facilitated by TREB President Larry Cerqua

• Remarks from FINTRAC leadership, including Sanjeev Dewett, Regional Director – Central Region, FINTRAC

• Opportunity for Member Q&A with Senior FINTRAC representatives on REALTOR® FINTRAC obligations

• A chance to connect and network with fellow Brokers of Record and Manager Members

• Complimentary hot breakfast

This breakfast comes as a result of TREB efforts to cultivate a strong relationship with FINTRAC, one that allows TREB to raise concerns and help make REALTOR® compliance easier.

FINTRAC’s leadership has expressed a willingness to work with TREB Member REALTORS® in this regard, and this Broker Breakfast represents your opportunity to bring concerns and comments directly to them.

Please click here to register on our e-Commerce website.

There is no charge to attend this event.

For more information, please click here to visit our Facebook event page.

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Members may be aware of a story recently published by the Globe and Mail and

that aired on CBC’s Marketplace on November 4 surrounding an investiga-tion into REALTOR® conduct with re-spect to multiple representation.

TREB REALTOR® Members are required to adhere to a strict Code of Ethics un-der the Real Estate and Business Brokers

Act, 2002 administered by the Real Estate Council of Ontario (RECO). Violations of the Code could be subject to penalties. Multiple representation is permitted un-der the REBBA 2002, subject to disclo-sure obligations.

TREB strongly condemns the actions of any REALTOR® who knowingly behaves in an unethical manner during the course of a real estate transaction, and RECO

has provisions in place to deal with such actions.

The vast majority of TREB Members are diligent, ethical, professional REALTORS® who have their clients’ best interests in mind, and care about the communities they serve.

Larry Cerqua, President

Toronto Real Estate Board

President’s Message: Multiple Representation CBC Marketplace Episode

Year in Review and President & CEO Update

Before delivering their President & CEO Update, and to support the release of TREB’s 2015–2016 Annual Report, a video look at TREB’s year in review was played. TREB Presi-dent Larry Cerqua remarked at what a successful year we had and shared

that your Association is in a healthy and strong position. To view an online copy of the 2015–2016 Annual Report, please click here.

Cerqua and DiMichele provided a snap-shot of some of the key issues that TREB will face in the year ahead, including the ongoing issue with the Competition Tri-bunal, the future of the real estate market, regulating the industry, foreign buyers, amalgamation issues, and reviewing the Three Way Agreement.

They also provided a sneak peek into some great events to look forward to including (dates included where possible):

• FINTRAC Broker Breakfast (Nov. 29, click to register)

• Learn to Earn seminar with the Business Development Bank of Canada (December 13)

• TREB’s Year in Review & Economic Summit (January 31)

• Member Focus Groups & Learn to Earn Sessions (Feb. & Spring 2017)

• TREB FEST (April 2017)

• REALTOR® QUEST (May 10 & 11, 2017)

To read more about TREB’s Fall Annual Meeting, click here.

Highlights from TREB’s 2016 Fall Annual MeetingWith over 800 attendees at the Toronto Congress Centre on October 25,

TREB’s 2016 Fall Annual Meeting was a great success.

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We’re Moving! TREB’s Mississauga Office is Relocating

The Toronto Real Estate Board is pleased to announce the open-ing of a brand new facility dedi-

cated to serving TREB Members. TREB’s new office will be centrally located at 5670 McAdam Rd. in Mississauga, which is eas-ily accessible from the 401 and 403.

The new facility will contain two professional development classrooms as well as a REAL-TOR® STORE and will also provide Member Services, such as account payments and au-thenticator/MobilePASS administration.

The current TREB Mississauga office, lo-cated in the Mississauga REB office, will close as of November 29, 2016, and the new location will be open for business on January 3, 2017.

“The staff did a great job in considering Member convenience and needs when selecting this location and the types of services provided. I hope Members make use of and appreciate the new facility,” said TREB President Larry Cerqua.

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The Educated Professional

When loading a condomin-ium listing into Add/Edit, Condominium Corporation

numbers are a required field. You could call the building’s management compa-ny to get this information, but if you’re loading a list-ing after office hours, what do you do? Log in to Stratus and click the Con-do Corner. The Condo Regis-try has a searchable database of residential and commercial building names, condo corporation numbers, property manage-ment and concierge telephone numbers, and builder names.

The Condo Registry is a wiki, which means that Members can change infor-mation that they believe is incorrect or

missing. If a building isn’t included in the database, simply use a link in the Condo Registry to suggest that it be added, pend-ing TREB staff verification.

Even if you aren’t loading a new listing, check out the Condo Registry, do some searches, and if you notice buildings that aren’t in the list, add them. With your co-operation, the Condo Registry will be-come an even more valuable resource for Members in the future.

Want to Know a Building’s Condo Corporation Number or Name?

As real estate professionals, you have to keep on top of a great deal of government

legislation, and Association rules and policies. It’s no easy task! Where to go for help is also confusing. TREB has created a Compli-ance map that will direct you to the right place to find the information you need, including the RECO Code of Ethics, PIPEDA, FINTRAC, CASL, the Do Not Call List, Municipal sign by-laws, and Association rules and policies.

The Compliance map can be found under the Membership link on the home page, in the new Tools & Ser-vices Map, or by clicking here.

Explore the Compliance Map

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Nov. 22 Buying a New Condominium: Legal Issues for Salespeople Nov. 22 Commercial Basic Finance Nov. 29 Listing Presentation Nov. 29 Tech Tips – Simply Stratus Nov. 30 Top Tips for Staging a Home to Sell Quickly Dec. 1 Multiple Offers: The Buyer, the Seller, and You! Dec. 1 Personal Safety for Real Estate Salespeople (York) Dec. 6 Personal Safety for REALTORS® Dec. 7 Crime Prevention through Environmental Design (York) Dec. 13 Learn to Earn: Grow Your Business with BDC (TREB-hosted)

Add/Edit in Stratus December 12

Creating a CMA in Stratus November 29 November 29 (York) December 1 (Miss.) December 7 December 9 December 13 December 15 (York)

Searching in Stratus – Residential November 24 November 29 (Miss.) December 1 December 6 December 9 December 12 (York) December 16

Working with Public Records November 22 November 28 December 1 (Miss.) December 2 December 8 December 8 (York) December 13 December 16

Working with WEBForms® December 1 December 8 December 15 (Miss.)

Participate in a seminar or workshop to learn directly from the subject matter expert and through class discussions. Network with your fellow REALTORS® to learn from each other. These seminars/workshops range between two and six hours.

Participate in technology training for step-by-step instructions that will help you serve your clients better. Hands-on training is provided in a computer lab and is led by one of our staff Technology Learning Specialists. These labs range between three and four hours.

December 1 & 2 Certified Negotiation Expert 3 (CNE® 3) – Seller Suite• Emotions: management of, key derailing factors, handling irrationality, advanced persuasion techniques, creating value for the seller, handling the most difficult negotiations.• Understanding cultural factors: the key to reach a satis- factory agreement, negotiating across distinct generational groups: Silent Generation/Baby Boomers/Gen X and Gen Y/Millennials, winning more listing presentations.December 5: e-PRO® – Day 1 Certification CourseBuilding a high ethical standard is essential to gaining trust in any industry but it is most important in real estate in order to establish referral and repeat clients. Having a reputation for high ethical business principles will result in long lasting, solid rela-tionships with your clients, employer and peers.December 7 & 8: Seller Representative Specialist (SRS)Designed to elevate professional standards and enhance personal performance, this program focuses on providing REALTORS® with the tools necessary to represent Seller Clients in a variety of formats. Particular attention is given to differing listing models, office policies, field issues, and legal ramifications to representing Sellers in today’s changing environment. Whether you are new to the industry or a seasoned veteran, the SRS course will redefine your 'normal' and reinvent the way you represent Sellers. December 15 & 16: Seniors Real Estate Specialists® (SRES®)This 2-day designation course seeks to instill knowledge and understanding of and empathy for 50+ real estate clients and customers. Develop the business building skills and resources needed for specialization in the 50+ real estate market.

Although TREB endeavours to ensure the accuracy and timeliness of information, it is not guaranteed.

Upcoming Seminars and Workshops

Hands-On Technology Training

November 16 Intro to MPAC Public Records ResidentialNov. 23 & Dec. 14 WEBForms®

November 30 Creating a Comparative Market Analysis (CMA) in StratusDecember 7 Collaborate

The Educated Professional

Upcoming Professional Designations/Certifications

Webinar Wednesdays

Click e-Commerce to register for courses and to access further details, including course descriptions and instructor biographies.

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You are likely all familiar with emailing properties to a client in Stratus. In Collaborate, there’s

another way to send a property to a client: Suggestions. When you suggest a prop-erty, you have the opportunity to add a comment before you send it. The client will be notified about the property in the email (unless they’ve disabled this activ-ity notification) and on their Collaborate News Feed. Furthermore, the property will be automatically stored in their Sug-gestions folder. It’s a very efficient method of getting a client to notice a listing and not have it get lost.

What’s In Your REALTOR® Toolkit?Suggesting Properties in Collaborate

Why do our clients choose The Personal? From be-ginning to end, it’s the

exceptional customer experience. As a member of the Toronto Real Estate Board, you’re entitled to savings on top of your exclusive group rates:

• Security System Savings2 Save up to 15%

• Claims-Free Savings3 Save up to 20%

Plus, enjoy:Multi-Line Discount4: Insure your home and car with us and you could save up to 5% on one or both policies

Multi-Vehicle Discount5: Insure more than one vehicle and save up to 15% on each vehicle’s premium.

To learn more, click here.

Let Us Show You The Personal

Touch Advantage

TREB offers a wide range of social media channels (13 in total!) that provide the latest information on

the real estate industry and what’s hap-pening at the Board, including updates on events, news, services, and professional development.

For the latest residential or general real estate information, connect with us on Twitter, Facebook, Instagram, LinkedIn, YouTube, Google+, and Pinterest.

If you’re interested in commercial real estate, TREB has channels that are spe-cific to the commercial market. Visit us on Twitter, Facebook and YouTube.

TREB Wire, the Board’s official blog, is another great way for you to stay connected. TREB Wire

provides you with informative real estate information that you can easily share with your clients.

If you’re new to the business or just young at heart, TREB offers a Young Profession-als Network (YPN). This group allows Members to capitalize on networking op-portunities by engaging in conversation and helping each other develop skills and industry knowledge. Sign up now to join YPN.

Follow TREB on social media, and join the conversation using the hashtag #TREB.

Join in the Conversation with TREB’s Social Media

Members for Members – Thank You for Your Service!As a Member-driven Association, TREB relies on the input of committed professionals

volunteering to serve on focus groups, committees, and task forces. In the coming months, Across The Board will showcase TREB Members serving on our committees.

FINANCE COMMITTEEFirst row (L-R): Marina Ermilova; Eliza Cheung; Cristina Lopes; Stefani Konidis. Second row (L-R): John Lusink, Vice Chair; Garry Lander; Gurcharan (Garry) Bhaura, Chair; Arthur Caplan; Tony Sobczak. Absent: Sandra De Zen; Keith Kwan.

CONSUMER RELATIONS COMMITTEEFirst row (L-R): Nicolette Knight; Caroline Ilaqua; Hardip Khipple; Joanne Giustini; Charlene Ann Williams. Second row (L-R): Michael MacPhail; Michael Collins, Chair; Derek Cormack. Absent: Reza Aram-Kian.

Suggestions & FeedbackIf you have content suggestions for Across The Board or comments about this publication, feel free to email us at acrosstheboard@trebnet.com

Get Social With TREB

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What’s In Your REALTOR® Toolkit?Suggesting Properties in Collaborate

Privacy Reminder to Members

Members should continue to handle consumer personal information with great care, adhere to all privacy laws, and always be mindful of protecting consumer privacy rights.