the bristol metrobus - a view from the customer & supplier, 28 february 2017

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A smarter way to travel North Fringe to Hengrove Package (NFHP) Presentation to APM February 2017

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Page 1: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

A smarter way to travel

North Fringe to Hengrove Package (NFHP) Presentation to APM

February 2017

Page 2: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Presenters

Adam Rome BSc Hons MAPM MRICS

Faithful+Gould: Head of Highways and Infrastructure – Wales and South West

Experience: Telecommunications, infrastructure, highways, civil engineering, leisure and residential sectors

Richard Gillingham MSc, CMILT

South Gloucestershire Council, Major Projects Senior Responsible Officer, Deputy to the Project Sponsor for the NFHP MetroBus Project

Experience: Logistics and supply chain research, Transport Planning, Project Management and Team Management in Local Government and Consultancies.

Page 3: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Why we’re building MetroBus

1m+ people across sub-region

85% of journeys are within the sub-region

Economy worth £25.5bn per year

90,000 new homes and 70,000 new jobs by 2030

Links housing, employment and education facilities

Page 4: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Objectives of MetroBus

Support a buoyant economy, improve quality of life for sub-regional residents

and improved local and national travel.

Encourage the shift to new forms of public transport and realise the

associated environmental, climate change, safety and health benefits.

Tackle congestion and therefore the economic, environmental and health

damage associated with it.

Enhance the opportunities for regeneration and sustainable growth through

the linking of areas of economic and housing expansion.

Promote equality of opportunity and security through improved connectivity

to education, employment, leisure, health and retail facilities.

Page 5: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

MetroBus

Three Projects

• North Fringe to Hengrove

• Ashton Vale to Temple Meads

• South Bristol Link

Page 6: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

New Buses

Environmentally friendly with EuroVI emission standards

Twin door and fully accessible

Spacious leather seating and Wi-Fi

Next stop screens and announcements

MetroBus branding

Page 7: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

MetroBusAztec West

Patchway Brook

Willow Brook

Webbs Wood

Great StokeBristol Parkway

Harry Stoke

UWE

Stoke Park

Frenchay Park Rd

Cabot Circus

Broadmead

Centre

Emerson’s Green District Centre

P&R

SPark

Emerald Park

Bromley Heath

Hambrook

Arnolfini

Bedminster

East Street Malago Road

Parson Street

Vale Lane

Novers Lane

Inns Court Knowle West

Hengrove Park

X90 (10 mins)

X91 (20 mins)

Rapid Transit Routes (frequency)

Parkway North

CribbsCauseway

Patchway Rbt

Charlton Hayes

X93 (20 mins)

X93 direct via M32

Bamfield

Frequencies shown are for 0700-1900 Mon-Sat.

Reduced frequencies outside these hours.

Wick Wick

Bradley Stoke South

Whitchurch Lane

Page 8: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Ticketing and stops

Ticketing

Smart ticketing

Stops

Strong visual identity

Real time information

iPoint

Interactive touch screen

Travel and geographic information

Page 9: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Gaining Funding and ConsentsProject history

South Gloucestershire Council is Lead Authority

Best and Final Bid – Programme Entry 2011

Planning Applications/Approvals: 2012 - Summer 2014

Tender process through summer 2014

Funding Full Approval granted: March 2015

Financial overview

Project

Budget

(£m)

2015

DfT

contribution

(£m)

Local

Authority

Contribution

(£m)

% Local Authority

Contribution

Project Local Authority

Promoters

NFHP 101.8 51.1 50.7 BCC – 39%

SGC – 61%

SGC

BCC

Page 10: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

NFHP: route & facts

• Approximately 40 miles in

length

• 2 new bridges

• 2 bridges replaced

• 1 new road

• 18 construction contracts

across 7 contractors

• Operational Sept 2017

• 64 bus stops (including 24

new locations)

Page 11: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Construction Overview

September 2015 Start of construction

Phased opening of various sections related to contract completion

Delivery via 18 different contracts across South Gloucestershire and Bristol

Weekend Network Rail track possessions and the first time the M32 has ever been closed for a weekend

Only second bus lane to be introduced on the motorway network

Autumn 2017 Completion of construction

Page 12: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

NFHP: contractors

ETM

North Midland

MJ Church

John Graham

Network Rail

Dawnus

Alun Griffiths

Page 13: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

M32 Bus Only Junction

Page 14: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Stoke Gifford Transport Link and new bridge over the railway

Page 15: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Bradley Stoke Way (south of Patchway Brook Roundabout

Page 16: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

MetroBus

NFHP

AVTM

SBL

Page 17: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Project Life Cycle

Stage

Concept Complete

Definition Complete

Delivery In progress

Handover & Closure Starting

Page 18: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

MetroBus Governance

Page 19: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Contract Management Approach

and Project Governance

Page 20: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Management Approach

Project

Sub-Programme

ProgrammeNorth

Fringe to Hengrove

Major Projects

Programme

Structures (D&B) [3]

Highways (Trad.) [6]

Minor Projects

Programme

Regeneration [9]

Network Rail

Curtis Lane Bridge [1]

ITS

Page 21: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Management Approach

Key points

• Requirement for significant assurance and governance roles

• Integration of sub-programmes and project interfaces required detailed planning

• Layered stakeholder engagement and management approach

• Interface management both internally and externally

• Bespoke contract administration systems

Page 22: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Project Governance

Bristol City Council

South Gloucestershire

Council

MetroBusBoard

Page 23: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Project Governance

Project-led stakeholder engagement

Embedded users in project teams

Clear project vision and value principles

Collaborative, open-book risk management approaches

Flexible, proactive communications

Page 24: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Risk & Budget Management Strategy

Page 25: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Value Management Principles

• Value management of the construction

• Cost within budget

• Minimal disruption to public and local communities

• Minimal disruption to BAU activities

• Efficiency in the management of the project

• Best use of the end product

• Lean integration with asset management and bus mobilisation

Page 26: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Risk

Infrastructure Project Risk

Profile

Utilities procurement

Utilities apparatus

Ground abnormalities

Public engagement

Stakeholder management

Site constraints

Page 27: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Risk

Risks Opportunities

Prices Change

Page 28: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

The Issue

Forecast Cost

Risk

Change

Prices

NEC3

Early Warning Notices

Compensation Events

Page 29: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Quantitative Risk Assessments

Prices ChangeEWN

(EMV)

QRA

(Monte

Carlo)

Forecast Outturn

Cost

Page 30: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Quantitative Risk Assessments

Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7

QRA Output 60 40 35 35 15 5 0

Early Warning Notice 25 20 15 10 5 0

Compensation Events; In Discussion 5 10 20 0 0

Compensation Events; Implemented 5 15 35 35

Prices 100 100 100 100 100 100 100

0

20

40

60

80

100

120

140

160

180

Fore

cast P

rice

Page 31: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

• Protestor action and increased security

• Additional design, planning and project management requirements

• Stakeholder and political management

• Unforseen utility diversions

• Changes to traffic management arrangements may cause delay

• Further design changes

• Weather

Materialised Risks

Ongoing Risks

Page 32: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Gateway Reviews

Gateway 1 – July 2011 NFHP Business Justification

Gateway 2 – October 2013 MetroBus Programme Review

Gateway 3 – October 2014 Delivery Confidence check

Confirmation of business case and

benefits plan

Page 33: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

BAU Governance Structure

1

WECA +1 Infrastructure Board (Not decision making)

Joint Heads of Transport & Engineering

Responsible for strategic direction of joint working/ overview of performance.

Joint MetroBus Operations Groups

Officers responsible for contract management / operational issues

QPS/VPA Performance Review Group

Independent Chair, operators & UAs (Senior Managers)

Monitoring performance of MetroBus operation;

recommend remedial action by parities if objectives

not met; oversight of development of ticketing

strategy.

Reports into public domain

Project Groups

Supervision of works in local authority areas / ensure obligations discharged

DRAFT METROBUS BAU GOVERNANCE

Joint MetroBus Board

Suite of MetroBus Inter Authority Agreements for contract management and Service

Level Agreement’s for other work packages

Traffic Commissioner

Bus Operators

Operators report to own

internal boards.

WECA + 1 Board

Lead Members & Metro Mayor (Decision Making)

Page 34: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Lessons Learned

• Delivery Structure? – too many construction contracts?• – too many interfaces?

• Type of Contract? Design & build or traditional

• Communications?

• Resourcing?

• Risk and issue Management (escalations)

Page 35: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

NFHP MetroBus Summary

• Works started in summer 2015. Due to complete in Autumn 2017

• Majority of bridges now in place. M32 bus lane now started. A number of sections now complete.

• Gearing up for transfer to Business as Usual

• Communications focus changing from construction and traffic management to completion and service launch

• Launch of bus services Autumn 2017

Page 36: The Bristol MetroBus - A view from the customer & supplier, 28 February 2017

Any Questions?

More Information www.travelwest.info/MetroBus