THE BURNOUT SYNDROME

MRS ESTHER REYES

DEFINITION

• Unnoticed damage

• Affects employees in:– Quality of life– Quality of work

• It´s related to assistant and support professions in areas such as:– Healthy Service– Education– Agents – Social Workers

AUTHORS

• 1º FREUDEMBERG1º FREUDEMBERG (1974)

– Tiredness

– Anxiety

– Depression

• 2º MASLACH Y JACKSON2º MASLACH Y JACKSON

– Chronic stress

• 3º PINES, ARONSON, 3º PINES, ARONSON, KAFRYKAFRY

– Physical wear

– Mind wear

– Soul wear

CAUSES

GENERAL CAUSESGENERAL CAUSES– Over work

– Lack of labour stability

– Negative environment at work

– Lack of psychosocial information

SPECIAL NURSURY SPECIAL NURSURY CASESCASES

– Continuos approach with illness and death

– Hard labour journals

– Fear of getting sick

CONSECUENCES

• DAMAGE IN DAMAGE IN HEALTHHEALTH

– Physical synthoms

– Ways to behave

– Emotional synthoms

• DAMAGE IN QUALITY DAMAGE IN QUALITY OF WORKOF WORK

– Decrease of efficiency

– Absence at work

– Unsatisfied at work

STEPS• 1º Enthusiasm

– High energy level

• 2º Stagnancy – Satisfy their needs

• 3º Frustration– Well understanding of labour limits

• 4ºApathy– Physical and emotional damages

PREVENTION

• INSTITUCIONAL STRATGIESINSTITUCIONAL STRATGIES

– Reduce amount of work

– Work planing

– Improvement of the physical conditions of the place of work

PREVENTION

• GROUP STRATEGIESGROUP STRATEGIES

– Promote relationship between co-workers

– Technical and emotional support

– Help to keep up sympathy

PREVENTION• INDIVIDUAL STRATEGIESINDIVIDUAL STRATEGIES

– Find mechanisms to control stress

– Have an agenda management

– Improve of communication

– Lifestyle improvement: do exercise, relax, spend time with family, etc.

– Psychotherapy support

CONCLUSIONS

• LEARN HOW TO OVERCOME DAYLY FRUSTRATIONS

• LOOK AFTER YOURSELF

QUESTIONS

• Can the Burnout syndrome export to other professions?

• How can we detect this syndrome?

• Is this syndrome a labour accident, a professional illness or both?

• Is our society conscious of this problem?

THANK YOU