the business case for well-being: elevate employee engagement
TRANSCRIPT
| © 2016 Limeade1
THE BUSINESS CASE FOR WELL-BEING
Laura Hamill, Ph. D.
Chief People Officer
Managing Director, Limeade Institute
| © 2016 Limeade2
ABOUT OUR SPEAKER
Laura has 20 years of experience
implementing research, assessment and
culture strategies in organizations. She earned
her Ph.D. in industrial organizational
psychology from Old Dominion University and
her B.S. in psychology from the University of
North Carolina.
Laura Hamill, Ph. D.
Chief People Officer
Managing Director, Limeade Institute
| © 2016 Limeade3 | © 2016 Limeade3
TODAY’S AGENDA
• Increase engagement
through well-being
• Limeade Results Model
| © 2016 Limeade4
When employees have well-being in their lives, they’re more engaged.
More engaged employees mean better business results.
GREAT COMPANY MODEL
| © 2016 Limeade6
Employees with higher
well-being have higher
employee engagement(Quantum Workplace & Limeade, 2016)
WELL-BEING & ENGAGEMENT
| © 2016 Limeade7
WELL-BEING MATTERS. A LOT.
2016 Well-Being and Engagement Report – Quantum Workplace & Limeade
| © 2016 Limeade9
What happens in one
part of your life impacts
all other parts
WHOLE PERSON WELL-BEING: WHY DOES IT MATTER?
| © 2016 Limeade12
ORG SUPPORT IS KEY
of those with high well-being and
organizational support recommend their
company as a great place to work
99%
of employees with high well-being and
organizational support say they are
going to stay
91%
| © 2016 Limeade14 | © 2016 Limeade14
WHAT IS EMPLOYEE ENGAGEMENT?
• A deep connection and sense of
purpose at work that creates extra
energy and commitment
• Engagement benefits the employee
and the employer
| © 2016 Limeade15
INVEST IN WELL-BEING
FOCUS ON THE WHOLE PERSON
ACTIVELY SUPPORT WELL-BEING
IF YOU REALLY WANT TO HAVE
MORE ENGAGED EMPLOYEES…
| © 2016 Limeade18
LIMEADE RESULTS MODEL
PROGRAM
• Participation
• Achievement
• User satisfaction
BUSINESS
• Sales
• Customer
satisfaction
• Profit
• Company specific
(e.g., safety, growth)
PEOPLE
• Engagement
• Turnover
• Performance
• Cost (e.g., missed
work, health,
recruiting)
WELL-BEING
• Overall
• Work
• Emotional
• Physical
• Financial
HABITS
• Mind
• Body
• Work
• Social
| © 2016 Limeade19 | © 2016 Limeade19
PROGRAM
Measured by:
• Registration
• Awareness
• Achievement levels
• On-going participation
• Connection to other programs
• User satisfaction
| © 2016 Limeade20
HABITS
Measured by:
• Stress reduction habits
• Gratitude
• Optimism
• Openness
• Nutrition & exercise habits
• Connection with coworkers
• Community involvement
• Learning habits
| © 2016 Limeade21
WELL-BEING
Measured by:
• Overall well-being
• Work well-being
• Emotional well-being
• Physical well-being
• Financial well-being
| © 2016 Limeade22
PEOPLE
Measured by:
• Employee engagement
• Turnover
• Performance
• Safety
• Employee costs
• Recruiting costs
| © 2016 Limeade23
BUSINESS Measured by:
• Sales
• Customer satisfaction
• Revenue
• Profits
• Market share
• Growth rate
• Safety
• Innovation
| © 2016 Limeade24
Found 79% of high risk participants reduced stress
and 54% improved overall health
Found employees with higher well-being have a 25%
lower turnover rate, lower use of sick time, higher
job satisfaction and greater belief in the organization
Found vacation use was linked to higher work
efficiency and employees who were more motivated
to do their jobs
CUSTOMER EXAMPLES
LARGE RETAIL
EMPLOYER
STATE HEALTH
INSURANCE
HOSPITAL
SYSTEM
| © 2016 Limeade26
If you want to improve employee engagement:
ACTIVELY SUPPORT WELL-BEING
INVEST IN WELL-BEING
FOCUS ON THE WHOLE PERSON
MEASURE WELL-BEING IMPACT
TAKEAWAYS