the cayman islands product update · dart hotel (brand/name tbd) tbd 200-240 seven mile beach, (old...
TRANSCRIPT
THE CAYMAN ISLANDS PRODUCT UPDATE
2013 FIRST QUARTER
AGENDA
• ACCOMMODATION UPDATES – Current Room Stock – New Developments – Newly Renovated
• PRODUCT ENHANCEMENT & DEVELOPMENT – Signage – New Initiatives – Complex Updates – Restaurant Updates – Promotions & Offers – Event Updates
• DOT PROGRAMME UPDATES
ACCOMMODATION UPDATES
Category GCM CYB LYB Total
Apartments 2,180 72 32 2,284
Guest Houses 382 95 22 499
Hotels 1,968 85 87 2,140
Total 4,530 252 141 4,923
CURRENT ROOM STOCK GCM, CYB, LYB
NEW DEVELOPMENTS
Units Rooms Location Completion
The Watercolors 60 TBD West Bay Road, GCM Oct/Nov. 2013
Sea Breeze 9 35 Seven Mile Beach, GCM Completed
The Waterford Club 47 120 Crystal Harbor, GCM TBD
Residences at Beach Bay 45 135 Bodden Town, GCM On Hold
Islands Resort & Residences 67 TBD East End On Hold
Resort at Ivory Point 46 140 North Side, GCM On Hold
The Riviera TBD TBD South Sound, GCM TBD
Secret Harbour TBD 120 GCM TBD
DART Hotel (Brand/Name
TBD) TBD 200-240
Seven Mile Beach, (Old
Courtyard Marriott Site) TBD
NEWLY RENOVATED
Tel: (345) 94 Website: www.caymancomfort.com
COMFORT SUITES & RESORT Completed November 2012
Tel: (345) 945 3800 Web: www.westingrandcayman.com
THE WESTIN GRAND CAYMAN, SEVEN MILE RESORT & SPA
Completed January 2013
PHYSICAL PRODUCT ENHANCEMENT & DEVELOPMENT
NEW INITIATIVES Grand Cayman
charterCAYMAN
LOCATION
Grand Cayman
BUSINESS HOURS
Sunday -Friday
10am – 6:00pm
Tel: (345) 923-4266 Email: [email protected] Website: www.chartercayman.com
HERTZ RENT-A-CAR
Coming Soon
LOCATION
Seven Mile Beach, West Bay Road
(across from Grand Cayman Beach Suites)
SIX SENSE ECO TOUR
Six Senses Eco Tour was purposely designed by Paul Deegan, a veteran of Cayman's tourism industry for almost 20 years. In it he has combined some of the more typical attractions that are to be found in Cayman and also added some very unique 'Eco-friendly' aspects to the trip.
LOCATION
Grand Cayman
Tel: (345) 938-2283 Email: [email protected] Website: http://www.caymansixsenses.com/About.html
LOCATION Elgin Avenue
(Proximity to the Owen Roberts Airport)
TENANTS Paperman’s Coffeehouse
Blockbuster Video Domino’s Pizza
Butterfield Bank
MIDTOWN PLAZA
Website: www.caribplaza.com
CARIBBEAN PLAZA Coming Soon…May 2013
Caribbean Plaza, located on West Bay Road, Grand Cayman across from the Caribbean Club, is a commercial and office development to be completed in mid 2013. With over
42,000 square feet of leasable space and a dynamic tenant mix ranging from retail, dining, professional, and recreational, Caribbean Plaza will be the premier destination
of Grand Cayman.
LOCATION: The Paseo, Camana Bay BUSINESS HOURS: Monday – Saturday 10:00 am to 7: 00 pm
Tel: (345) 623-2045 Email: [email protected] Website: www.celebrationsltd.com/camana-bay
CELEBRATIONS Now Open: Camana Bay
VOLUNTOURISM
DOT Voluntourism Concepts:
Life
Improving
Vacation
Experiences
LIVE seeks to offer the experience of voluntary service with travel to visitors as an added feature to their vacation plans
It embodies people-to-people experience (both volunteer and organizations personnel become acquainted)
Includes the community on development works (i.e. cleanups, physical enhancement etc.)
Includes the community on environmental initiatives (i.e. conservation and preservation efforts)
Cont…
VOLUNTOURISM PARTNERS
Voluntourism Partnerships:
National Council of Voluntary Organizations - NCVO
Miss Nadine Preschool
Nadine Andreas Foster Home
‘New to You’ Bargain Shop
Jack & Jill Nursery
Cayman National Cultural Foundation – CNCF
Queen Elizabeth II Botanic Park
Cayman Islands Red Cross
Cayman Turtle Farm
Cayman Islands National Museum
National Trust for the Cayman Islands
Cont…
VOLUNTOURISM
Cont…
Voluntourism Partnership with Disney VoluntEARS:
CIDOT and Disney VoluntEARS have partnered to extend good corporate citizenship to Cayman by working through our volunteer channels to offer public engagement for the betterment of our community. Meanwhile, trusting that the experience enriches the life's of all volunteers and VoluntEARS involved
Our most recent join venture included a visit to the Humane Society where crew members from Disney Magic Cruise Line along with CIDOT PDO for (Cruise, Community Tourism & Standards) partook in walking dogs and interacting with cats.
In conjunction with Disney’s latest dog movie release Frankenweenie dog bowls were also donated
VOLUNTOURISM
Cont…
Voluntourism Partnership with Disney VoluntEARS:
CIDOT LIVE programme and Disney VoluntEARS upcoming initiative will be in conjunction with Reading Awareness Month (United States). VoluntEARS will be reading to Miss Nadine’s Pre-school children and assist with daily activities
Programme date: 12 March 2013
AIRPORT WINDOW MURAL
Departure mural from curbside
Arrival mural from airside
Disney Holiday Visit
Tuesday December 4th 2012
Disney Characters and a crew volunteered - Nadine Andreas Foster Home and
The Lighthouse School.
NEW INITIATIVES Cayman Brac
BEYOND EXPECTATIONS (Cayman Brac)
LOCATION
#3 Avistar Building, Airport Road, West End, Cayman Brac
BUSINESS HOURS
Sunday -Friday
10am – 6:00pm
Tel: (345) 924-4744 Email: [email protected]
L & M ADVENTURE TOURS & TAXI SERVICE (Cayman Brac)
L&M Adventure Tours & Taxi provides a taxi service with a 24 passenger tour bus; Night tours of the Brac caves and history.
LOCATION
Brac Reef Resort
BUSINESS HOURS
Monday - Saturday
Bus picks up @ 7pm
Tel: (345) 938-2283
WATERSPORTS UPDATE Grand Cayman
THE GEORGE TOWN YACHT CLUB
LOCATION
North Sound
Accessible by Land or Sea
Parking for Cars and Boats
Club House
Restaurant & Bar
Changing Rooms (with showers and lockers)
Recreational fountain/pool for kids and the young at heart
New destination for boaters and non boaters alike
Tel: (345) 949-3743 Email: [email protected] Website: http://www.gtyachtclub.com/
Jetpack Cayman is the ultimate in water sports adventure on Grand Cayman providing everyone with the experience of flying the world’s first recreational Jetpack. Flying a Jetpack is
like nothing you have ever experienced! As soon as sufficient lift is applied, you and the Jetpack become weightless and levitate in the air. The three dimensional freedom of
movement is absolutely amazing.
LOCATION Seven Mile Beach
BUSINESS HOURS
8am - 7pm
Tel: (345) 938-2557 Email: [email protected] Website: www.jetpackcayman.com
JET PACK CAYMAN
SUN RAYS TOURS
Sailing on a 38’ luxury catamaran, Sun Rays Tours offers trips to Stingray City and snorkeling. There is a maximum of 25 guest per trip. Full day charters: 9am – 5pm Half day charters: 2pm – 6pm
Everything is included in the price:
Transportation, snorkeling gear, life vests, squids and refreshments.
Tel: (345) 928-7492 Email: [email protected] Website: www.sunraystours.com
THE SWEET SPOT PREMIER WATERSPORTS CENTERS
Tel: (345) 925-8129 Email: [email protected] Website: www.gotothesweetspot.com
LOCATION
Grand Cayman
BUSINESS HOURS
Sunday – Sunday 7:30am – 7:30pm
WATERSPORTS UPDATE Sister Islands
SISTER ISLANDS WATERSPORTS (Cayman Brac & Little Cayman)
LOCATION
160 Spot Bay Road, Cayman Brac
BUSINESS HOURS
Monday – Sunday
9am – 6pm
SERVICES
Wave runner Rentals
Kayaks
Towable Inflatables
Tel: (345) 928-1099 Email: [email protected]
LOST BOYS (LITTLE CAYMAN) LTD. T/A LUNA SEA WATERSPORTS
Tel: (345) 928-1939 Email: [email protected] Website: www.facebook.com/LunaSeaWatersports or www.lunasea.ky/
IKO affiliated Kitesurfing School and Watersports. Full range of instruction or kitesurfing with trained, experienced instructors.
• LOCATION: Little Cayman
• HOURS: Mon - Sun: 9:00 am - 5:00 pm
• COURSES: Introductory 2 Hour Course Paired 2 Hour Course Beginner course 8+ Hour Supervised 1 hour session
RESTAURANT & BAR UPDATES
AL LA KE-VROOM
LOCATION & HOURS Monday – Friday
• George Town Mary Street: 11am – 2:30pm
• Walker’s Road (Eden Center Mall): 3pm – 5pm
• Auto Spa (Red Bay): 5:30pm – 9pm
Tel: (345) 943-4343 Website: http://www.facebook.com/AlLaKebab
BOMBAY CHOPSTICKS
Bombay Chopsticks another affordable restaurant by Tony Powell and Chef Remy. Taste the Asian culinary vision of Chef Remy as he marries the best of mainland China with his home state Goa and
Bombay. A new exciting Indo-Chinese concept with burst in your mouth flavors.
LOCATION
346 Austin Connoly Drive (East End)
BUSINESS HOURS Lunch: 11:30am – 3pm Dinner: 5:30pm – 10pm
Tel: (345) 947-7278 Email: [email protected] Website: www.bombaychopsticks.ky
LOCATION
Lawrence Blvd (off West Bay Rd, opposite the Marquee Plaza)
Business Hours
Restaurant 11am – 10pm
Cabana 11am – 12am
CARIBBEAN JERK & GRILL
Tel: (345) 946-2500 E-mail: [email protected]
CHELSEA’S SPORTS BAR
Tel: (345) 945-2022 E-mail: [email protected] FB Website: Chelsea’s Sports Bar
LOCATION West Shore Center, Seven Mile Beach
BUSIUESS HOURS
Tuesday to Sunday 11:00am - 8:00pm Monday 11:00am -4:00pm
LOCATION
North Church Street
George Town (Waterfront)
OPENING HOURS Kitchen: 10am –10pm (7 days)
Bar: 1am – 12am (7 days)
DA FISH SHACK
Tel: (345) 947 8126 E-mail: [email protected] Website: www.Dafishshack.com
LOCATION The Barcadere Marina, North Sound Road
BUSINESS HOURS
Open7 Days a Week Breakfast: 7am–11am
All-Day Menu: 11am–Close Daily Happy Hour: 5pm–7pm
Tel: (345) 947-4892 Website: http://caymangoodtaste.com/restaurants_detail.asp?restaurantID=251
GEORGE TOWN YACHT CLUB RESTAURANT
LOCATION #9A Garvin road, West Bay (Next to Dolphin Cove, Morgan’s Harbour)
BUSINESS HOURS
Monday – Saturday 5pm – 10pm
Tel: (345) 526-4444
HARBOUR WOK Take Out
LOCATION
George Town across from the Royal Watler Port Terminal
BUSINESS HOURS
Monday – Saturday 10:00 am to 7:00 pm
RUM STOP
Tel: (345) 749 7666 Website: www.blackbeard.ky
SIDE BAR
LOCATION
Grand Cayman Beach Suites
BUSINESS HOURS 4pm – midnight daily
Cigar Humidor Open 4pm – Midnight
Daily Specials
Weekly Specials
Rum Flight Nights
Live Entertainment
and more…
Tel: (345) 947-8744 Website: www.grand-cayman-beach-suites.com/entertainment/lounges.html
SOUTH COAST BAR & GRILL
South Coast Bar & Grill is located in the village of Breakers and is a full service restaurant with a range of dining options to choose from; casual beachfront dining, seaside patio and traditional air
conditioned dining.
Karaoke Saturday’s at 9:30pm
LOCATION
2054 Breakers, Bodden Town
BUSINESS HOURS Lunch: 11:30am – 5:30pm Dinner: 5:30pm – 10:00pm
Tel: (345) 947-2517 Email: [email protected] Website: www.southcoastbar.com
Surfside is Cayman’s newest and hottest Caribbean beach bar and restaurant
LOCATION 1611 West Bay Road, (next to Tiki Beach)
Seven Mile Beach
BUSINESS HOURS Monday - Friday
10am – 2am Saturday and Sunday
11am – 12am
Tel: (345) 326-7095 Website: http://www.facebook.com/Cayman.SurfSide/info
SURSIDE BEACH RESTAURANT & BAR
PARADISE DESIRES & CREATIONS RESTAURANT
(Cayman Brac)
OFFERS
• All natural juices
• Vegetarian menu – by request
• Salad bar
• Cakes, pastries, & ice cream cones
• Nutritional shakes
• Sandwiches , burgers, hot dogs & subs
• Local & International cuisine
Tel: (345) 948-0333
Tel: (345) 32 JUICE (325 8423) Website: www.drink-fresh-juice.com
DRINK FRESH JUICE
Healthy foods for a healthy lifestyle. Offering a variety of tasty and healthy meals at an affordable price. Lean and Green specializes in chicken and fresh fish. Meals are grilled,
baked and roasted.
• LOCATION: Smith Road, George Town
• BUSINESS HOURS:
– Monday-Thursday 11am-8pm
– Friday-Saturday 11am-11pm
– Sunday 11am-6pm
THE YOGURT SHOP Formerly TCBY Treats
LOCATION
Governor Square
Red Bay (next to Red Bay Esso Gas Station)
Camana Bay (Ginger Lily Frozen Yogurt Sister Store)
BUSINESS HOURS
Monday – Thursday 8:30am to 10:30pm
Friday 8:30am to 11:30pm
Saturday 10am – 11:30pm
Sunday 11am – 9pm
COMING SOON…to Camana Bay
MIZU This Asian bistro and bar offers both sharing and solo dining-designed dishes, creating a fun, casual and relaxing dining experience. Watch chefs prepare delicious platters of sushi and sashimi at the sushi bar. Tel: (345) 640-0002 Website: www.mizucayman.com
THE WATERFRONT The Waterfront will offer American classics made from fresh ingredients and a feel-good dining experience at an affordable price. Boasting warm hospitality, delicious food and unique
interiors, enjoy an intimate dinner or a quick work lunch in this urban-inspired setting. Tel: (345) 640-0001 Website: www.waterfrontcayman.com
COCOA COUTURE Gourmet confectionary boutique, offering premium chocolates and gifts.
BUSINESS CLOSURE UPDATES
AL LA KEBAB
KIRK FREEPORT SHOPPING CENTER GEORGE TOWN LOCATION
CLOSED
CLUB HOUSE Sports Bar & Grill
TREASURE ISLAND, WEST BAY LOCATION TEMPORARILY CLOSED
ALL LOCATIONS
SEVEN MILE BEACH, LAWRENCE BLVD; BODDEN TOWN, ODESSA PLAZA AND MORRITT’S SHOPPING CENTRE, EAST END
CLOSED
DUNKIN DONUTS SMB, GT, BT & EE
LEAN & GREEN
SMITH ROAD, GEORGE TOWN LOCATION
CLOSED
ALL LOCATIONS
CLOSED
SEVEN MILE BEACH
GEORGE TOWN
BODDEN TOWN
EAST END
FRUZENBERRY
LOCATION
GOVERNOR SQUARE
CLOSED
PRIME BRAZILIAN STEAK HOUSE
PROMOTIONS & OFFERS Grand Cayman
SUNSET HOUSE - SINGLE SAVINGS PROMOTION
March 2 - 16, 2013 Well received last year, Sunset House is offering a special for the single diver who is looking for a dive package, but feels penalized, because they incur the ENTIRE cost of a room. Well, we have the answer! This special is only for our Courtyard rooms, based on availability. Includes 7 nights accommodations in a courtyard room, 6 days of two tank boat diving, unlimited shore diving (with a buddy and we'll help pair folks up as best we can), daily breakfast, transfers from and to the airport here in Grand Cayman and all tax and service changes. Special Price US$1772.95 (Regular price would be US$2246.50) A savings of over US$473.00 New bookings only and cannot be combined with any other special or group trip. For more information on this specials, Email Kim in reservations at [email protected]
PROMOTIONS & OFFERS Cayman Brac
ADVENTURE WEEK - BRAC REEF BEACH RESORT
Join us on Cayman Brac for Adventure Week, September 14-21, 2013. Packages include 7 nights accommodations, 6 days of two-tank dives, 4 mornings of sunrise yoga on the beach, breakfast & dinner daily, guided snorkel trip, evening kayak tour, afternoon of caving and an afternoon of hiking on the bluff. Airport ground transfers and hotel taxes & Services fees are included. Rate is $1350. Visit Brac Reef Beach Resort for more information.
Cont…
CULINARY WEEK - BRAC REEF BEACH RESORT - CAYMAN BRAC
Join us on Cayman Brac for Culinary Week, August 17-24, 2013. Packages include 7 nights accommodations, 6 days of two-tank dives, breakfast & dinner daily, 3 afternoons cooking with the head chef, 1 afternoon of cake decorating with the pastry chef and 1 afternoon of high tea. Airport ground transfers and hotel taxes & Services fees are included. Rate is $1350. Visit Brac Reef Beach Resort for more information.
Cont…
EVENT UPDATES
RED SKY AT NIGHT
HISTORICAL TREASURE HUNT
LIVING GREEN FAIR
JAZZ ON THE GREENS
BATABANO
Celebrating 30 years! - Saturday 4th May 2013
PROGRAMME UPDATES
Personal Responsibility In Delivering Excellence
VISITOR’S ENHANCEMENT INITIATIVE • Cruise Port
– Development of On-the-Job Training for DoT Customer Service Staff.
• Airport
– Standard of Performance Manuals drafted for Ground Transport Officer Position
• Public Transport – Mystery Shopping
TRAINING
• Conducted Promises Workshop for the following; – Retail
• Royal Watler Port Terminal (Tenant)
– Cayman Turtle Farm
– Red Sail
– Public Transport Unit (PTU)
– Cayman Airways Limited (CAL)
– Passport to Success
Youth Film Festival May 2013
Theme:
“Capturing our
Culture: Dat’s who
we is!”
Amy Farrington - Tourism Ambassador 2012 - 2013
November 2012 •International Scuba Diving Hall of Fame – Introduction of MC.
•Pirates Week Parade with Dept of Tourism’s Sir Turtle Float.
•Marriott Global Pursuits – Trade Show – greeting/speaking with travel
agents.
December 2012 •Dashing Thru the Sands – Presentation of awards to winners.
January 2013 •Cayman Cookout – Introduction of Chef David Kinch
•Taste of Cayman – Survey project for CITA
Tourism Ambassador
DoT in partnership with CCMI offers to students the opportunity to
participate in a competition focused on oceans.
This project is for years 5 & 6. The project title is: Our Ocean and
Tourism. Students will have to complete a class project showing how
oceans support an abundance of life and ecosystems, which are
extremely valuable to the tourism industry in the Cayman Islands. An
emphasis should be placed on sustainability and conservation.
Deadline for Registration: 1 March 2013
Judging: 19 April 2013
One Ocean One Planet
MOT Tourism Apprenticeship
Training Programme
Event/Activities 2013
• All Apprentices participated in the Annual Cook-Off Competition, held January 17 -21, 2013 at the Ritz Carlton; where they assisted celebrity chefs such as Anthony Bourdian.
Event/Activities Cont……
• Motivational talk at the college on
January 11th by Mr. Coyler at ICCI.
• Work place etiquette Career
Workshop, January, 25thby Human
Resource Manager, Jan Peters, DOT.
Other Event/Activities Cont……
Mercer Knife Skills Class at
AL Thompson Department Store.
Agricultural Show 2013
Caption:
A premier event at the recent Cayman Islands Agricultural
Show was the Youth Cook-Off featuring students from the
Ministry of Tourism’s Tourism Apprentice Training
Programme (TATP). They took part in a live ‘cook-off’
competition, with one of the Apprentice as Champion
winner
THANK YOU!