the challenge of mobility: meeting the consumer benchmark

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

The challenge of mobility: meeting the consumer benchmark Jordan Whitmarsh / June 12, 2013

© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 3

IT Transformation and Digitization Trillions of things Definition of the 3rd Platform:

• The next technology platform, for growth and innovation is built upon mobile devices and apps, cloud services, mobile broadband networks, Big Data analytics, and social technologies

• This platform will allow high-value and vertically focused solution via a mash up of the most disruptive technology within Cloud Services, Mobile, Social and Big Data

3rd platform

2nd platform

1st platform

Millions of …

services information

content

apps

experiences

Billions of users

CIO’s LOB’s

SMBs

SPs

Consumers

Enterprises

Emerging markets

Intelligent Industry Solutions

Mobile Devices & Apps

Big Data / Analytics Cloud Services

Mobile Broadband Social Business

Hundreds of Millions of users

PC

LAN / Internet Client / Server

Tens of Thousands of Apps

Millions of users

Thousands of Apps

Mainframe Terminal

Source IDC: IT Transformation and Digitization State of IT and the Need for Better Systems – June 2012


Main Value: Enable IT Services

Main Value: Generate Business Value

Main Value: Enhance Productivity

3 disrupting influences for Enterprise IT

• Agility

• Flexibility

• Cost reduction

• New services Creation

• Differentiator & value creation

• Business Control

• Connect end-users to services

• Social & Professional Collaboration

• Connected Enterprise

Cloud Mobility

+ Social Big Data


Tip of the iceberg

BYOD - Disrupting Trend

“The business (prosumer) has been driving the device agenda, forcing the introduction of less secure platforms and non-enterprise grade cloud services”


Two sides of the same coin

Mobility and Cloud

Optimizing the delivery of ALL IT services

New engagement for consuming ALL IT services

Mobility is driving IT services to the cloud; Cloud is fueling the adoption of mobility

Cloud Cloud Mobility

+ Social


IT is currently reacting …

How to remain relevant in the mobility era?

Pressure on IT

The business has been driving the device agenda, forcing the introduction of less secure platforms and non-enterprise grade cloud services

Ease of access to applications

Collaboration services

Real time voice & video services

Data sharing services

Messaging services

These services are universal and free …

Consumer productivity Leading to …..


IDC - Worldwide Services – Market Analysis Perspective (MAP) 2012-13

What’s on the mind of IT Managers

1. IT consumerization “BYOD”

2. Cloud

3. Big data

4. Security and governance

IT’s role is changing as IT becomes increasingly more critical to the fabric of the business • Is IT up to the challenge? • Does IT bring all the

needed skills?

Q: Can Enterprise IT close the gap on the “Consumer Benchmark”?

5. Maintaining relevance


The “pressure gap”

Mobility and Consumerization

Consumer Experience

Enterprise Experience

“Universal access, always connected, self service, immediate, no

barriers” “Siloed access, legacy connectivity, request based access, VPN’s”

Pressure on IT

FREE

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=bs_GMiJDFPOfTM&tbnid=Pg83oTgs8IXABM:&ved=0CAUQjRw&url=http://siliconangle.com/blog/2010/10/27/sap-had-strong-earnings-in-q3-still-facing-oracle-in-court/sap-logo/&ei=8AAsUc_qH4aG0AXksoDIDA&bvm=bv.42768644,d.d2k&psig=AFQjCNHhWjIO8ifJHNhbHxugV4RzfL3tZw&ust=1361924716741262

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=DDvNDnxUwIV85M&tbnid=j1PTUEEa8fDt6M:&ved=0CAUQjRw&url=http://cloudtimes.org/2012/04/30/salesforce-builds-cloud-social-networking-platforms-us-government/&ei=7wEsUfa7D82W0QWdkoHACw&bvm=bv.42768644,d.d2k&psig=AFQjCNGEGdqOdHzR1OjU70nMOJ10XJJLcg&ust=1361924911051849

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=TKh5nHYXGY5brM&tbnid=ozMYg9MkpGjN_M:&ved=0CAUQjRw&url=http://www.windowsvalley.com/office-2013-customer-preview/&ei=bAIsUdmsOeem0AWcqYDACg&psig=AFQjCNG2R383QfkJ2NPPGA0E41d6JW4c8A&ust=1361925061629932

http://www.google.co.uk/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=_g-bYvGIl7YCUM&tbnid=ygKkPbn3lIdCTM:&ved=0CAUQjRw&url=http://rvasuperweek.org/804rva-richmond-adobe-user-group/&ei=zgIsUauoDs6a1AXyjYDoDA&bvm=bv.42768644,d.d2k&psig=AFQjCNEnzbjNrib14tpN8lAw5qkEtnw-Jw&ust=1361925193782343


Geo-aware, app model +Mouse, Application Model

Constant movement across a spectrum

Future End User Productivity

“Seamless context switch between identities / devices / apps / applications”

Action Creation

OS Market Share

Touch-centric Always Connected Wi-Fi Connected

Keyboard-centric






The mission statement:

Foundation for Mobility





“Mobile is the new face of engagement, CIOs Must Plan Now For New Systems Of Engagement”

Forrester Research, Inc. “MOBILE IS THE NEW FACE OF ENGAGEMENT – An Information Workplace Report” Feb 2012


TRANSFORMATION NEW

IT Solutions Infrastructure Strategy. Why?

CURRENT

Plan, Migrate & Transform

RE-optimize

Desired State

(TO-BE)

VALUE OF CHANGE

Most Likely Future

Manage Project, Change, Quality, Architecture, Governance and Benefits Realization

Create a Strategy & Execute with

Roadmap

Sub-projects


Mobility Transformation Experience Workshop

Build an Actionable Strategy

One day workshop

Key Stakeholders from IT and the business

Slide free

Life Sized panels

Fully interactive and immersive

Facilitated by HP experts


(minimum 9m x 6m)

Room Layout – Large Room is needed

Whi

tebo

ard

Pane

ls

©2013 Hewlett Packard Ltd.

Content Panels

SWOT Analysis

Accelerate Productivity

Enable Com

munities

Transformation

Deliver Connectivity

Roadmap

Impr

ovem

ents

Bottlenecks Setting the Scene

Unlock Productivity

Tran

sfor

mat

ion

Init

iati

ve


Your experience and outcomes


Walk through a Mobility Transformation

Build your ideas with HP experience

Define a unified vision for Mobility

Obtain stakeholder buy-in

Identify strategic objectives and quick wins

Outcomes

• Workshop note summary

• The high level roadmap for your mobility initiative

• Your transformation initiative definition

• Outcomes presentation


Customer Feedback


• …. “HP is the only supplier talking at this level – everyone else is talking tactical!”

Global Logistics

• “Optimizing our enterprise for new desktop and mobile application delivery models was a big undertaking that required strategic guidance and actionable next steps. In one day, versus weeks, the HP Mobility Transformation Experience Workshop helped us gain clarity and alignment on our mobility initiative and develop a roadmap to help us achieve our business goals.”

Airline

• “The workshop itself was very comprehensive; covered as many points as I can imagine from looking for a strategy for the future which is my goal… I got more than I expected. We got a useful roadmap which will help us going forward”

Financial Institution


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Thank you

the challenge of mobility: meeting the consumer benchmark

Technology

services mobility

services main value

cloud cloud

services new engagement

enterprise cloud mobility

information workplace

business value main

coin mobility