the challenge of the diverse supplier
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The Challenge of the Diverse Supplier. Building the Capacity to Succeed. Presented by: Melvin Gravely, Ph.D. Institute for Entrepreneurial Thinking, Ltd. www.entrethinking.com . The Big Question We Should Never Assume. Do you really want to compete at the next level?. - PowerPoint PPT PresentationTRANSCRIPT
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Building the Capacity to Succeed
The Challenge of the Diverse Supplier
Presented by:Melvin Gravely, Ph.D.
Institute for Entrepreneurial Thinking, Ltd.www.entrethinking.com
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
The Big QuestionWe Should Never Assume
Do you really want to
compete at the next level?
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
The Relevant Truth…It Has Always Been True But Even
More NowBusinesses must earn
their right to go to the next level!
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
The Three Eras
Set Aside Era- Projects set aside for minority firms
- Few minority firms to compete
- “Legislated” inclusion
Access Era- Access to
information- Access to
technical support/education
- Access to decision makers
- “Desired inclusion
Competitiveness Era- Expectation of scale, scope, and reach
- Political/ business climate
- Avoidance of risk
- Fewer concessions
- “Aspired” inclusion
1 2 3
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
The Nature of Competitiveness
Thresholds To Compete
Com
peti
tive
ness
Thriving
Existing
Unsustainable
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The Changing Value Expectation
What It Takes To Be Competitive
Me TooSomeday
Me Too MeSpecial
MeOnly
Time & Value
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Exercise
1. How are you positioned?2. How do you know?3. What could improve your position?
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Know Where You AreCompeting In a New EraFive Key Attributes!
Know Where
You Are
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To Thine Own Self…
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Where Are you Now?A Self Assessment
1 5Business Strategy
1 5Consistency & Predictability
1 5Ability to Win Non-DBE Contracts
1 5Financial Strength
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Where Are You Now?A Self Assessment
1 5Supplier Relationships
1 5Image & Reputation
1 5Product or Services Quality
1 5Marketing & Sales
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Competing At The Next Level?
Where Are You Now?• Do you know the answers?• Do you like the answers?• Do you know what to do with the
answers?• Do you “know” what others
would say?
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Helpful ToolsTo Know Where You Are
• www.GetTheNextLevel.com• www.NMSDC.com (BiZFit)
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Focus On Strategy
Focus On
Strategy Know
Where You Are
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What We Say We Need Most?
Is that Really What We Need Most?
?Whatwe
have
Whatwe
wantContracts Capital&
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
What Do We Really Need Most?
A business that can get
contracts and attract capital!
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Contracts Capital
ProfitGrowthWealth
Strong Strategy
Whatwe
want
Whatwe
have
What Do We Really Need Most?
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
What does strategy get you?
• Allows you to win customers• Enables you to profitably deliver
on promise• Positions you to profitably grow
the business• Creates “repeatability” leading to
wealth
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Core Strategy Questions1. How do we compete?
– Cheaper or better– Position with competitors
2. Where do we compete?– What customers?– What venues?– What means? (i.e. bid, negotiate,
quote)
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Core Strategy Questions3. How do we consistently deliver on promise?
– Process, partners, suppliers– What must we improve?
4. How do we make money?- Service, equipment- Man hours?, cost plus?, lump sum?- Volume?
5. How do we plan to grow?– New markets– New customers– New products– More w/existing
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Contracts & CapitalThe truth is…
A means to get what you really
want!Profit Growth Wealth
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Build The Right Capacity
Build The
Right Capacit
y
Focus On
Strategy Know
Where You Are
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The Capacity to SucceedThe Capacity You Really Want!
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Building The Right Capacity
Two Types of Investments• Horizontal Investments– Easy to see direct benefit– Time to ROI is close– Familiar/confident with benefits
• Vertical Investments– Not a direct benefit– Time to ROI is long-term– “Believe” there are benefits but….
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The Evolution “Curve”What Investments Make Sense?
Second
First
Third
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The Business Evolution “Curve”
First
Second
ThirdWhat
does it take to evolve?
An Investment
Leap
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Building The Right Capacity
Every investment is some type of
“leap” of belief!• Horizontal Investments• Vertical Investments
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
The ROI of The Right Capacity
• Stronger competitive position– More business
• Impact on stakeholders• Less volatility• Income and wealth• Quality of life• Survival???
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Building The Right Capacity
What Stops a Business From Investing?• Unwilling to invest• Not wanting the benefits….enough• Satisfied with current position
– See no need to change• Caught in the cycle of what it’s like
today– Therefore “can’t” invest
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Head-To-Head?
Ability to go Head-
to-Head
Build The
Right Capacit
y
Focus On
Strategy Know
Where You Are
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Does Talent Matter?Really…
• Experience?• Track record?• Capabilities?• Judgment?• Expertise/
Knowledge?• Work habits?• Productivity?
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Talent Matters Even More to You
• Brand• Perception• Less margin for error• Larger % of your total• Competitive Advantage….
– Really?
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Competitive Advantage
?Execution!80% is talent driven
Not what you do but how you do it!
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Talent Has A Direct Correlation• How much gets done
• How well it gets done• How much it cost to get it done
– Waste– Management intervention– Customer satisfaction– Equipment damage– Safety– Turnover
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Do We Hire the “Best” Talent?
If Not, Why Not?• We don’t think they would work for us
• Loyalty to family and friends• We don’t think we can afford the
best• The cost of the best• We don’t think about the best
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Which Roles Matter Most?
• Knowledge/Expertise• Experience• Judgment• Management• Leadership
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It Cost More Than You Think• Direct Cost
– Compensation (salary, hourly, benefits, etc.)– Cost to fix errors– Cost to manage– Lost productivity (turnover, etc.)
• Hidden Cost– Customer satisfaction– Lost business– Inability to hire top talent
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How Much Better……must they need to be?
$20/hour$41,600/yr
$40/hour$83,200/yr
?
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CEO
Marketing
SalesCFO COO HR
____________________________________
____________________________________
____________________________________
____________________________________
Do We Hire the “Best” Talent?
If Not, Why Not?
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
What Do We Do?• HR 101- Develop and follow your
hiring process• Define the roles where “Best” talent
is needed• Objectively review the capabilities of
the people in the role– Based on well developed description
• Create a priority list of talent and roles
• Decide where you want to take action
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Competing In a New EraWhat Will It Take?
Ability to go Head-
to-Head
Build The
Right Capacit
y
Focus On
Strategy Know
Where You Are
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Helpful Websites• www.GetTheNextLevel.com• www.CompetitiveBiz.com• www.ColorOfOpportunity.com• www.EntreThinking.com
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
The Question For Diverse Firms
If you are committed to your own success…What would you be doing if you were
not a diverse firm?
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Four Book Series…
www.ColorOfOpportunity.com
© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.© 2011 Institute for Entrepreneurial Thinking, Ltd. ▪ All rights reserved.
Building the Capacity to Succeed
The Challenge of the Diverse Supplier
Presented by:Melvin Gravely, Ph.D.
Institute for Entrepreneurial Thinking, Ltd.www.entrethinking.com