the changing face of share point adoption #spsnl14
DESCRIPTION
The changing face of SharePoint Adoption - how the move from Big bang to small and interative help and why to focus on whats in it for me.TRANSCRIPT
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The changing face of SharePoint Adoption
Andrew Woodward
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A brief history
We all come from somewhere, with our own experiences.
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SharePoint 2003 / WSS V2• Web Parts• Lists and Libraries• Portals• Search
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SharePoint 2003 / WSS V2We liked
• Simple team sites• Building Corporate Portals• Search and People• People did use it!
We did wrong
• Too much development• Under the desk deployments• Little or no training and governance
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MOSS 2007 / WSS V3• Office Integration• Web Content Management• Workflow• Wikis / Blogs• Business Intelligence• BPOS
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MOSS 2007 / WSS V3We liked
• Document and Records Management• Business Intelligence• Workflow• BPOS (for a few…)
We did wrong
• SharePoint Designer• Upgrades• Too much development• Still limited or no training and governance
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SharePoint 2010• The Ribbon• Major architecture changes• Social…• Managed Metadata• FAST Search
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SharePoint 2010We liked
• Improved Development story• Improved services architecture• Managed Metadata• Social features (some)• FAST (for some)• Office365 (for some)
We did wrong
• SharePoint Designer• Too much development• Push from IT• Complex architecture• Information Architecture• Internet sites!
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SharePoint 2013 / Office365• Social – then they bought Yammer!• Search – FAST baked in• Skydrive One Drive for Business• Usability• Mobility• Office365
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SharePoint 2013 / Office365We liked
• Web Content Management• User Interface• Search• Social<< Yammer!• App Model• Office365 (for some)
We’re doing wrong – but there’s hope
• Social• App Development• Adoption• Information Architecture
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Consider…
200 million users in 2008
Launched 2010
It was 3 years before a new version of SharePoint was released… during which time we had the iPad 2, iPad 3, iPad 4 and Mini
1.2 billion by 20131 billion people adopted a new technology in 5 years….
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Interesting
Google search trends
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Adoption
With all this change?
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Traditional..• Cycle of change… 3 years… more?
• IT Driven?
• No clear ‘What’s in it for me’?
• What hope did do users have!
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We tried..• Lots of talk of Governance• End User training• Lots of good books• A SharePoint Centre of Excellence
• But the results never really Wowed!
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A way to think about people..
Always going to adopt, they are the ninja’s, the champions – support, encourage but don’t spend too much time here
Not quite there, they may not know what it is. But they won’t resist the change, sceptical but open. These are the sweet spot for your efforts
Resistant to change. They may not get it, may be disagree or just not be ready to change. Don’t waste time here, let their network of yellow dots encourage change.
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We tried… (2)• But we took a product feature approach
• Question: Records Management
Typically Red, Yellow or Green dots?
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Change happens
Its the only constant.... But its getting much faster
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Yammer Changes
FeaturingDaily releasesA/B testing
https://about.yammer.com/success/engage/grow-your-network/release-schedule/
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Office365• Regular releaseshttp://community.office365.com/en-us/w/office_365_service_updates/default.aspx
• Sustained engineeringhttp://blogs.technet.com/b/office_sustained_engineering/
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Challenges• How do you support?• Training and guidance?• Testing?• User Experience?
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Approach• Build Community• Be the tummeler, start a movement• Remember the dot’s• Small changes
What’s in it for me?
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THANK YOU