the cios new job: drive customer-centric innovation throughout your business - mitel

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The CIO’s New Job Mitel Americas

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Page 1: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

The CIO’s New JobMitel Americas

Page 2: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Network

Framework

Page 3: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
Page 4: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Music Defines a Moment

Prom

Page 5: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Music Defines a Moment

Bringing Home Baby

Page 6: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
Page 7: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
Page 8: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
Page 9: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
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Page 11: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Purpose Built Appliance

Hosted Software as a Service

Hybrid Cloud Architecture

Page 12: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Purpose Built Appliance

Benefits

• Long Lasting

• Easy to Use and Maintain

• No Interdependencies

Cons

• Limited Upgrades

• Single Function CapEx Investment

Page 13: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Benefits

• Supports Consolidation

• Increases Reliability/DR/Portability

• Strong ROI Model

Cons

• Requires Expertise

• High Initial Cost

Hybrid Cloud Architecture

Page 14: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Benefits

• Infinite Scale

• Supports Mobility/Anywhere Access

• Pay as you Grow

Cons

• Connectivity Dependent

• Ongoing cost may be More Expensive

Hosted Software as a Service

Page 15: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Business is Changing

THEN NOW

Known

Owned

Methodical Planning

Slow

Millions

“Built to Last”

Unpredictable

Shared

Rapid Iteration

Instant

Billions

“Built to Change”

Competition

Assets

Innovation

App Deployment

Customers

Organization

Page 16: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Gartner Top 10 CIO Priorities

Page 17: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Potpourri Model Framework Model

Evolution of IT

Page 18: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Gain Value, Keep Control

Three Independent Framework Questions Help You Keep Control

Page 19: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Why Cloud

Page 20: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Build Your Own

Page 21: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Hyperconverged Infrastructure

Page 22: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
Page 23: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Infrastructure as a Service

Page 24: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Software as a Service

Page 25: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

The Power of “AND”

Traditional Apps Cloud-Native Apps

IT Developers

&

&

&

&

On-Premise Off-Premise

Safe, Secure,

and Compliant

Instant, Elastic,

and Self-Service

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Social Media

“A brand is no longer what we

tell the consumer it is - it is

what consumers tell each

other it is.”- Scott Cook, co-founder Intuit

Page 32: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
Page 33: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Vinyl Comeback

Select the best Framework

for your applications

Page 34: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel
Page 35: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Focus on Exceptional

User Experience

Page 36: The CIOs new Job: Drive Customer-Centric Innovation Throughout Your Business - Mitel

Thank

You