the circuit google apps

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Thom Davidson | R 513.977.4544 | thom.davidso Rippe & Kingsto Rippe & Kingston o[email protected] on Systems, Inc.

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What’s New – learn how Google is delivering an online, affordable office experience , 99.9% uptime, and redundant data centers. Over the past several years IT has been told to cut costs, keep critical systems running and make sure the company is covered in case of disaster or lawsuit. Learn about the Google Apps Experience and how they deliver an online, affordable office experience and answer some of the most frequently asked questions.

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Page 1: The Circuit Google Apps

Thom Davidson | R513.977.4544 | thom.davidso

Rippe & Kingsto

Rippe & [email protected]

on Systems, Inc.

Page 2: The Circuit Google Apps

Rippe & Kingstoon Systems, Inc.

Page 3: The Circuit Google Apps

Trend To ards Clo d ComTrend Towards Cloud Com

Rippe & Kingsto

mp tingmputing

on Systems, Inc.

Page 4: The Circuit Google Apps

AgendaAgenda

Messaging & CoMessaging & CoMessaging  & CoChallen

Messaging  & CoChallen

Cloud AppCloud App

Who Uses GWho Uses G

Cloudy with a Cloudy with a “Pain“Pain

Rippe & Kingsto

ollaborationollaborationollaboration gesollaboration ges

proachproach

Google?Google?

Chance of Chance of ””

on Systems, Inc.

Page 5: The Circuit Google Apps

Legac messaging s stemLegacy messaging system

1 High costsOver $300/user/y

2 Labor requiremMaintenance pa2 Maintenance, pa

3 U li it ti3 User limitationsLess storage, po

Rippe & Kingsto

ms ha e problemsms have problems

year

entstches and upgradestches and upgrades

sor search

on Systems, Inc.

Page 6: The Circuit Google Apps

On premise messaging isOn-premise messaging is

Costs of OnCosts of On(Per Us

Source: Should Your Email Live In The Cloud?’,Ted Schadler, Forrester, 2009

Rippe & Kingsto

s e pensi es expensive

n Premise Emailn-Premise Emailser, Per Year)

on Systems, Inc.

Page 7: The Circuit Google Apps

Upgrades are slo and paUpgrades are slow and pa

Time and money spent on upgrades…y p pg

18 Month Plan Q1 Q2 Q3 Q4 Q1 Q2

Prepare network

Upgrade OS

Install serverInstall server

Add storage

Move mailboxes

2000

Move mailboxes

Rippe & Kingsto

ainf lainful

• New servers• OS upgrade• Purchase CALs• Storage• Driverse s• Memory

2003 2007

…that occur only in 4-6 year cycles.

on Systems, Inc.

Page 8: The Circuit Google Apps

Admins and sers e perieAdmins and users experie

Admin headaches

• Administrative burden: 22.8 hours per week for Exchange server 20071

• Downtime: 60-150 minutes planned and unscheduled per month2

Opportunity cost: time spent• Opportunity cost: time spent maintaining email could be used for more strategic projects

1 “Google Apps vs Microsoft Exchange Sever 2007 Total Cost of Ownership Ana1 Google Apps vs. Microsoft Exchange Sever 2007 – Total Cost of Ownership AnaThe Radicati Group, November 20082””Corporate IT Survey – Messaging & Collaboration, 2008-2009,” The Radicati Gro

Rippe & Kingsto

ence limitationsence limitations

User limitations

• Limited storage: time wasted managing to mailbox quotas

• Slow search: users folder and il d hsort email due to poor search

and email archives are less useful

• Poor collaboration• Poor collaboration experience: limited real-time capabilities; no native sharing

alysis ”alysis.

oup, 2008.

on Systems, Inc.

Page 9: The Circuit Google Apps

Wh r n email o rself?Why run email yourself?

Google will take care of email that add value tothat add value to

Rippe & Kingsto

so you can focus on projects o your businesso your business

on Systems, Inc.

Page 10: The Circuit Google Apps

Messaging and collaboratMessaging and collaborat

No Hardware Less Money

No More Backupy p

No Software

Redundant Systems

MoReliabSec

By 2012, 20% of enterprise e-mail s(SaaS) or "cloud" model for e-m(SaaS) or cloud model for e-m

Rippe & Kingsto

tion are better in the clo dtion are better in the cloud

Better Experience 

with Continuous Updatesp

ore ble & ure

seats will use a software as a service ail services (Gartner May 2009)ail services (Gartner, May 2009)

on Systems, Inc.

Page 11: The Circuit Google Apps

Google Apps is more secGoogle Apps is more secu

Rippe & Kingsto

reure

• Quick factsQuick factso 4th largest server manufacturer in

the worldo Billions of $ flowing through our

tsystemso Millions of credit card numbers

• 100s of thousands of identical serverso Hardened, custom Linux stacko No unused ports or services

availableo No third-party security issueso No third-party security issueso Quick update of all systems

• Data distribution & multi-tenant model

D t h d (GFS)o Data shared across servers (GFS)o Data obfuscation on disko Data replication

• SAS 70 Type II certificationyp

on Systems, Inc.

Page 12: The Circuit Google Apps

Contin o s inno ation deContinuous innovation de

GmaiC

Google Video for Business

Google SitesBlackberry

Contact Sync

C

2008

68 major feature releasesj

Rippe & Kingsto

li ered itho t hassleslivered without hassles

il Video Chat

Blackberry Enterprise

Sever

Sync for Microsoft Outlook

Chat

Gmail Offline

Sever Connector

2009

87 (so far)( )

on Systems, Inc.

Page 13: The Circuit Google Apps

Google Apps the clo d foGoogle Apps: the cloud fo

MessaGmailPowerful email service with

TalkIntegrated instant messagin

CalendarCalendarPersonal, shared, and publi

CollabDocsSimple real-time document

Sit

Video

SitesEasily created and edited g

Securely shared internal vid

Rippe & Kingsto

or o r b sinessor your business

aging

25GB of storage and fast search

g g

ng, video and voice chat

ic calendars

oration

collaboration from anywhere

roup pages

deos.

on Systems, Inc.

Page 14: The Circuit Google Apps

Sec rit and compliance aSecurity and compliance aSecu

Message SecurityProtect email from malware

Web SecurityBlock web based security t

CompliaMessage DiscoveryArchive, search and retrieve

M E tiMessage Encryption Encrypt sensitive emails ba

Rippe & Kingsto

are better in the clo dare better in the cloudurity

e and manage content policies.

threats. Manage web access.

ance

e email for e-discovery.

ased on policies and content.

on Systems, Inc.

Page 15: The Circuit Google Apps

Sec rit and compliance aSecurity and compliance aSecu

Rippe & Kingsto

are better in the clo dare better in the cloudurity

on Systems, Inc.

Page 16: The Circuit Google Apps

Google Apps C stomersGoogle Apps CustomersEnterprises — Fortune 500 and

Public Sector

More than 20 Millio

Rippe & Kingsto

Academic and Non–Profit Organizations

Small and Mid-Size Businesses g

on Corporate Users

on Systems, Inc.

Page 17: The Circuit Google Apps

Google Apps What sets itGoogle Apps: What sets it

1 Dramatic cost sav

2 Less administrativ

3 Better reliability a

4 Best email experi4

5 Best way to work5 Best way to work Rippe & Kingsto

t apartt apart

vings

ve time

nd security

ence for business

with teamswith teamson Systems, Inc.

Page 18: The Circuit Google Apps

Clo d ith a Chance of PCloudy with a Chance of P

1 Exposure to busin

2 Integration with d

3 Some lack of “Hig

4 Culture shift to tru4

5 Security and Dow5 (Offline)Rippe & Kingsto

PainPain

ness failure by Provider

irectory and applications

gh Fidelity”

ust provider

wntime Concerns

on Systems, Inc.

Page 19: The Circuit Google Apps

“Going Google”“Going Google”

Rippe & Kingstoon Systems, Inc.