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Navigating the City of Austin’s Online Development Resources Carol Gibbs Neighborhood Advisor Planning & Zoning Department [email protected] 512-974-7219 PowerPoint Presentation Page 1 of 14

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Page 1: the City of Austin’saustintexas.gov/sites/default/files/files/Planning/... · 3/10/2016  · General City of Austin Website Navigation & Search Tips: Clicking on this logo, at the

Navigating

the City of Austin’s

Online Development Resources

Carol Gibbs

Neighborhood Advisor

Planning & Zoning Department

[email protected]

512-974-7219

PowerPoint Presentation Page 1 of 14

Page 2: the City of Austin’saustintexas.gov/sites/default/files/files/Planning/... · 3/10/2016  · General City of Austin Website Navigation & Search Tips: Clicking on this logo, at the

Navigating the City’s Development-Related Websites (all URLs are on the NEIGHBORHOOD RESOURCES handout)

• City of Austin general website structure

• Online Tools & Resources (Development portal):

– Development Services Dept.

– Planning & Zoning Dept.

• “External AMANDA”

• Development Web Map

• Zoning Profile Tool

• Community Registry

• and more....

PowerPoint Presentation Page 2 of 14

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Several navigation options on all AustinTexas.gov “portals”

PowerPoint Presentation Page 3 of 14

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Development Portal www.austintexas.gov/development

PowerPoint Presentation Page 4 of 14

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Public Notice Address Label

Case Number Case Mgr. Com. Reg. #

SP-2014-0256C LC 926

LASTNAME, FIRSTNAME

YOUR NEIGHBORHOOD ASSN.

Street Address

AUSTIN TX 787XX

PRIMARY CONTACT Information, from the organization’s Community Registry record, as it was on the date this case was entered into the Permit Database.

PowerPoint Presentation Page 5 of 14

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ZONING – “Early Notice” ( no Response Form)

PowerPoint Presentation Page 6 of 14

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ZONING – Public Hearing Notice Response Form Included

PowerPoint Presentation Page 7 of 14

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Response Form for Zoning Case

PowerPoint Presentation Page 8 of 14

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Site Plan Notice & Response Form

PowerPoint Presentation Page 9 of 14

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PowerPoint Presentation Page 10 of 14

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EMAIL NOTIFICATION : COURTESY, NOT REQUIRED

To: ( BLIND-COPIED TO ASSOCIATION’s EMAIL ADDRESS IN COMMUNITY REGISTRY )

Subject: New Development Proposed (Site Plan)

This message is to let you know that the City of Austin has received an application for a site plan at 3905 CLAWSON RD, case number: SP-2014-0256C

PROJECT DETAILS:

For project details, including contact information for the Case Manager, click the link below or copy and paste the URL into your web browser: https://www.austintexas.gov/devreview/b_showpublicpermitfolderdetails.jsp?FolderRSN=11175070

The most detailed case information is often in an attachment found toward the bottom of the page by clicking the 'View Attachment' button. The attachment will be a pdf (viewed with Adobe Acrobat Reader) or tif (viewed with Microsoft Office Document Imaging).

WHAT'S HAPPENING?

A site plan is a drawing that shows everything proposed to be developed on the property. It includes the density, height and setbacks, along with drainage, landscaping, sidewalk, parking and construction details of what they want to build. It also shows how the site is proposed to be used.

Site plans are required for new commercial, industrial and multi-family developments. They may also be required for redevelopment if there is a change of use, such as a former retail store being converted to a restaurant.

WHAT COMES NEXT?

A team of Land Use Review staff will review the site plan to ensure that it meets all applicable City codes and ordinances. The review process often includes several rounds of update and review of updated plans. Most site plans do not require commission approval, and may be approved administratively. Once the site plan demonstrates compliance with all applicable codes and ordinances, staff is required to approve it.

If the applicant seeks a variance that requires commission approval or if the site plan needs overall approval by a land use commission, there will be a public hearing and you will be notified.

MORE INFORMATION:

You can learn more about the City of Austin's development process by visiting the Land Use Review website at http://www.austintexas.gov/department/land-use-review

Please do NOT reply to this automatically-generated email. It has been sent from an unattended email account.

City of Austin / Development Services Department / Land Use Review Division / (512) 974-2680

PowerPoint Presentation Page 11 of 14

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“AMANDA” Permit Database www.austintexas.gov/devreview/a_queryfolder_permits.jsp

PowerPoint Presentation Page 12 of 14

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Development Web Map www.austintexas.gov/GIS/DevelopmentWebMap/Viewer.aspx

PowerPoint Presentation Page 13 of 14

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Zoning Profile Report

PowerPoint Presentation Page 14 of 14

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“City Of Austin Online Resources” - compiled by Carol Gibbs, CoA Neighborhood Advisor - March 10, 2016

NEIGHBORHOOD RESOURCES ONLINE

General City of Austin Website Navigation & Search Tips:

Clicking on this logo, at the top of nearly every page, will take you back to the City’s

HomePage, www.AustinTexas.gov

right side of most pages, links to most frequently used pages; items listed vary

right side of many Departments’ Home pages; most Organization Charts are here

Black bar of hyperlinks across top of every page = static content :

Standard 5 “portals” across top of every webpage. Hovering your mouse over each one will display several

‘branches’, each of which may have more ‘branches’ below them:

Grey panel of buttons on the left side of every page – departmental navigation; structure varies

Grey bar across the bottom of every page: consistent across all City pages: Website Feedback, Public

Records Search, etc.

Searching for specific text/content on CoA websites: go to Google.com and search for “City of Austin” +

your key terms = more productive than searching within the AustinTexas.gov site.

https://austincouncilorientation.bloomfire.com – Materials from February 2015 orientation

sessions presented by all City Dept. Directors to the new 10-1 City Council. Useful for

the rest of us, too!

Council Message Board: http://austincouncilforum.org - relatively new method of

communication among Council offices when off the dais. The public can view, but not

participate in, their online discussions.

Austin Notes www.austintexas.gov/notes Select which department(s) you want to subscribe to.

City Council www.austintexas.gov/government Many links to other resources:

Individual members’ websites, their support staff, link to emailing all Councilmembers at once.

Council & Council Committee Meetings www.austintexas.gov/department/city-council/council-

meetings

City Council & Find-My-District www.austintexas.gov/page/new-city-council-members

Boards & Commissions http://www.austintexas.gov/department/boards-and-commissions

Each body has their own website: Bylaws & Procedures, Meeting Agendas & Minutes, Members &

contact information; also applications for serving on a Board/Commission

ATXN Channel 6 www.austintexas.gov/atxn Watch Commission & City Council meetings live or archived;

watch informative videos produced by numerous City departments

Office of the City Manager www.austintexas.gov/department/city-manager Understand the upper level

structure of City management

Community Registry www.austintexas.gov/cr Look up groups by name, part of name, or ZipCode;

Officers: keep your record updated! See individual maps; access the most recently uploaded spreadsheet

of all registered groups on the “Data Portal”: https://data.austintexas.gov

Neighborhood Resources Online Page 1 of 2

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“City Of Austin Online Resources” - compiled by Carol Gibbs, CoA Neighborhood Advisor - March 10, 2016

Notifications www.austintexas.gov/page/development-notifications See list of types of cases that City Code

requires public notice be mailed (via USPS), and links to that section of the Code. For groups listed in the

Community Registry (www.austintexas.gov/cr), that notice goes to the Primary Contact’s mailing

address. Make sure yours is accurate! Required Notices are not mailed to the Secondary Contact.

Planning & Zoning Dept. www.austintexas.gov/department/planning-and-zoning

“Quick Primer” www.austintexas.gov/blog/quick-primer-development-related-information

Imagine Austin Comprehensive Plan www.imagineaustin.net

CodeNEXT www.austintexas.gov/codenext

Neighborhood Plans Infill Tools, FLUMS, Contact Teams, Bylaws, Amendments

www.austintexas.gov/page/adopted-neighborhood-planning-areas-0

NP Implementation Program www.austintexas.gov/department/implementation-program

Neighborhood Assistance Center: www.austintexas.gov/neighbor - links to resources commonly requested

by neighborhood organizations, contact information for reaching a Neighborhood Advisor

Development Services Dept. www.austintexas.gov/department/development-services - all things related to

actually building things: Subdivisions, Site Plans, Building Plan Review, Permit Center, Inspections,

Development Assistance Center, etc.

Online Tools & Resources www.austintexas.gov/department/online-tools-resources - helpful for monitoring

zoning & subdivision cases, development permits, etc. Especially useful:

Codes and Regulations – links to Land Development Code, Technical Codes, Rules Postings

www.austintexas.gov/department/development-services/codes-and-regulations

Development Web Map www.austintexas.gov/GIS/DevelopmentWebMap/Viewer.aspx

Click Map Tools to view entire list of Map Layers that can be displayed.

Permits Database www.austintexas.gov/page/interactive-development-review-permitting-and-inspection

- click on Information Search. See Web Help for assistance navigating the database and deciphering the

acronyms.

Zoning Resources www.austintexas.gov/department/zoning

Zoning Profile Tool (search by address): www.austintexas.gov/gis/ZoningProfile/

Zoning Districts: www.austintexas.gov/page/zoning-districts

Zoning Definitions: www.austintexas.gov/department/zoning-resources

Permitted Use Chart:

www.austintexas.gov/sites/default/files/files/Planning/Zoning/permitted_use_chart.pdf

Commercial Design Standards & Mixed Use (“MU” in zoning label):

www.austintexas.gov/design-standards

Vertical Mixed Use (“V” in zoning label):

www.austintexas.gov/sites/default/files/files/Planning/2010_vmu_overview.pdf

Commercial Site Development Regulations:

www.austintexas.gov/sites/default/files/files/Planning/site_stds_comm.pdf

Compatibility (Height + Setbacks) Illustration:

www.austintexas.gov/sites/default/files/files/Planning/compatibility_hgt_setbks.pdf

Residential Design & Compatibility Standards (“McMansion” Regulations):

www.austintexas.gov/department/residential-design-compatability-standards

Residential Site Development Standards:

www.austintexas.gov/sites/default/files/files/Planning/site_stds_res.pdf

Austin 3-1-1 www.austintexas.gov/department/311 - online form / phone call / “Austin311” SmartPhone App.

Staffed 24x7x365, also serves as the Switchboard for all City of Austin employees.

City Clerk’s Office, Public Records Search www.austintexas.gov/department/city-clerk

Outdoor Music Venue Permits www.austintexas.gov/department/sound-permits

Special Events www.austintexas.gov/citystage

Neighborhood Resources Online Page 2 of 2

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Guide to Case Types and Codes as they appear in the City of Austin's Online Interactive Development Review / Permitting / Inspection Database

(External AMANDA)

Folder Description Permit/Case Type ( Case # SUFFIX )

Reference File Name ( PREFIX )

# SubTypes

Board of Adjustment BA C15 4 Sign Review Board Variance C16 Building Permit BP same 39 Concrete License LC LC 0 Development Assistance Center DA DA or CD or C8I 3 Driveway / Sidewalks DS same 4 Electrical Permit EP same 2 Environmental Inspection EV SP or SPC 3 General Permit GP GP or none 4 Mechanical Permit MP same 2 Neighborhood Planning NP NP or NPA 2 Operating License OL none 8 Plan Review PR same 40 Plumbing Permit PP same 6 Rainwater Harvesting AUXW AUXW 2 Right of Way Excavation Permit EX same or none 1 Right of Way Use Permit RW same or none 8 Sign / Banner Permit SB same or none 2 Site Plan - Administrative approval SP SP 4 Site Plan - Commission approval SPC Site Plan Correction SC various (SP, C8) 0 Sound Ordinance SO SO 6 Subdivision C8 C8 4 Subdivision Joint City/County C C8J, C8F, C 4 TAP Permit W none 2 Trade Registration TR same 7 Tree Permit TP none 0 Zoning

ZC

C14

9 - Historic C14H - PUD C814 - MUD C12M - Capitol View Corridor C17 NOTE: These Permit Types and Case Types are visible to the public online. There are many more types of Permits and Cases that are issued by the City of Austin but may not be visible to the public.

same = entire Reference File Name is same as Permit/Case number

none = there is no Reference File Name for this Permit/Case Type

Guide to External AMANDA Page 1 of 2

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“External AMANDA” (https://www.austintexas.gov/devreview/a_queryfolder_permits.jsp)

Deciphering the “Reference File Name”

PLEASE NOTE: Not all Case Types and SubTypes are listed below - only the most commonly searched. Formats below apply to the number in the Reference File Name column of the online record. SMART Housing suffix .SH (example C14-2012-0001.SH or SP-2012-0001.SH) may be attached to various

types of cases: Zoning, Subdivision, Site Plan, etc. Board of Adjustment C15-yyyy-#### (example C15-2012-0001) Variance from Zoning Regulations Interpretation of PDRD Director’s determination Zoning C14-yyyy-#### (example C14-2012-0001) Historic Designation: C14H-yyyy-#### (example C14H-2012-0001) Planned Unit Development: C814-yyyy-#### (example C814-2012-0001)

Subdivision, Resubdivision Amended Plat or Preliminary Plan: C8-yyyy-#### (example C8-2012-0001) Preliminary Plan Revision: Revision # follows original case #, with a decimal (example C8-2012-0001.1) Joint City & County Subdivision (subdivisions in Austin’s ETJ): prefix C8J- (example C8J-2012-0001) Site Plan (Administrative) Staff review only; does not involve public hearing at PC or ZAP Land Use only: SP-yyyy-####A (example SP-2012-0001A) Construction Plan only (associated with Land Use type) SP-yyyy-####B (example SP-2012-0001B) Consolidated Plan (land use & construction): SP-yyyy-####C (example SP-2012-0001C) Construction only (no land use required): add suffix D SP-yyyy-####D (example SP-2012-0001D) Small Project Site Plan: additional suffix of S (example SP-2012-0001CS) Site Plan Extension: added suffix of (XT) or (XT2) : SP-yyyy-####(XT) Managed Growth Agreement: added suffix of .MGA : SP-yyyy-####.MGA Site Plan Revisions: Revision # follows the case number, in parentheses (example SP-2012-0001(1)) Site Plan (Commission) Requires Planning Commission or Zoning & Platting Commission hearing, but not Council) Same format as Administrative SP, except for prefix (example SPC-2012-0001 instead of SP-2012-0001) All Change of Use / Conditional Use Permits go to Commission

Building Permit: Format: yyyy-####### BP (six digits after the hyphen) (example 2012-012345 BP) There are 39 BP Sub Types (Commercial and Residential) Common Sub Types:

o Single Family Houses o Two Family Buildings o Renovations/Remodel o Residential Garage/Carport Addition o Commercial Nonresidential o Demolition

Guide to External AMANDA Page 2 of 2

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Address Search Tips

Enter an Address Number, Street Name, and Street Type.

Do not use any punctuation marks in the address (e.g. periods, apostrophes, etc.):

Correct: 1234 M E JOHNSONS ST

Incorrect: 1234 M.E. JOHNSON’S ST

Use N, E, W, and S for the prefix direction (instead of spelling out the full direction):

Correct: 100 E 6th St

Incorrect: 100 East 6th

Use the fraction ½ for half addresses:

Correct: 505 ½ Barton Springs Rd

Incorrect: 505 half Barton Springs Rd

Use the word HALF for half street names:

Correct: 906 W 22nd HALF ST

Incorrect: 906 W 22 1/2 ST

Common highway abbreviations:

State Highway = SH

Interstate Highway = IH

Farm to Market = FM

Ranch Road = FM

Highway search examples:

10000 S US 183

10000 W US 290

5000 S IH 35 SB

5000 N MOPAC EXPY SB

8000 N Capital of Texas Hwy

7300 W SH 71

700 S FM 620 RD

Source: www.austintexas.gov/page/address-search-tips Address Search Tips Page 1 of 1

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Development Web Map Layers (updated 12-16-14)

Grids City Grid

MAPSCO Grid

Elevation Contours Contours Year 2012

Contours Year 2003

Contours Year 1997

Roads Street Centerline

Protected Streets

Building Footprints/Points Building Footprints Year 2013

Building Points Year 2003

Building Footprints Year 2003

Building Points Year 1997

Building Footprints Year 1997

Planimetrics Base Year 1987

Building Footprints Year 1987

Review Cases Zoning Review Cases

Subdivision

Subdivision Review Cases

Site Plan Review Cases

NPA Review Cases

Stormwater Infrastructure Bridge Inlet

Combo Inlet

Curb Inlet

Grate Inlet

Header

Manhole

Drainage Pipe

Stormwater Ponds

Transportation Core Transit Corridors

Future Core Transit Corridors

Capital Metro Bus Route

AMATP 2025

Traffic Districts

Potential Creek Greenways

Natural Features Erosion Hazard Zone Review

Tree Canopy Year 2006

Lakes and Rivers

Creeks by Type

Watershed Boundaries

Waterway Setbacks

Spring

Wetland

Grassland

Rock Outcrop

Biological Resource Buffer

Property Information Address Points

Lot/Block/Parcels Lot ID

Block ID

Lot Line

City of Austin Owned Parcels

TCAD Parcels

Easement Easement Annotation

Easement Lines

Neighborhood Neighborhood Planning Status

Future Land Use

Infill Options

Community Registry

Neigh’hood Restricted Parking Areas

Mobile Food Vendors

Land Use Land Use Year 2010

Land Use Year 2008

Land Use Year 2006

Floodplain Greater Austin FEMA Floodway

Greater Austin FEMA Floodplain

Greater Austin Fully Dev’d Floodway

Greater Austin Fully Dev’d Floodplain

Development Resources Underground Storage Tanks

Austin Watershed Regulation Areas

Edwards Aquifer Recharge Zone

AE Electric Utility Service Area

2014 Impact Fee Service Area

Regional Utilities-MUDs (AllUtility)

Desired Development Zone

Development Agreements

Control Points Survey Monuments

Parks City of Austin Parks

Travis County Parks

Texas State Parks

Comprehensive Planning Imagine Austin Corridors

Imagine Austin Centers

Zoning and Zoning Overlay Airport Overlay

Barton Springs Overlay

Capitol Dominance Overlay

Capitol View Corridors Overlay

Central Urban Renewal (CURE)

Comprehensive Cultural Survey

Congress Avenue Overlay

Convention Center Overlay

Criminal Justice Center Overlay

Downtown Creeks Overlay

Downtown Parks Overlay

East 6th/Pecan St Overlay

Green Building Mandatory

Hazardous Pipelines Overlay

Hill Country Roadways Overlay

Historical Landmarks

Local Historic Districts

National Register of Historic Districts

N’hood Conserv’n Combining Districts

Residential Design Standards

Scenic Roadways Overlay

Transit Oriented Development

Urban Renewal Overlay

Waterfront Overlay

West Campus Neighborhood Overlay

Zoning (Large Map Scale)

Zoning (Small Map Scale)

Zoning Text

Political Boundaries Annexation History

Near Term Annexations

Proposed Annexations

Jurisdiction-Austin

Jurisdiction-Other

Health and Safety Limited Purpose

Jurisdiction 3/14/1946

Jurisdiction 7/19/1951

Jurisdiction 12/31/1951

Jurisdiction 6/15/1968

School District

Counties

2010 Census Blocks

2010 Census Tracts

Zipcodes

Development Web Map Layers Page 1 of 1

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Communicating With Council: Practical Suggestions from Mayor Adler’s Office

Compiled by Jim Wick, Mayor Adler’s Community Engagement Director, presented to ANC Membership Meeting ~ Sep. 23, 2015

We want to hear from you, and we want to help you. Here are a few suggestions to help you help us. Do’s

Do your research. The more specific your request, concern, or action item, the more likely it is

to see some movement. Dates, times, names, etc. Work the system. It’s important to understand Boards & Commissions, each council office

appointee, and the Committee system. Go through aides. You might be amazed at how much quicker you get a response if you contact

aides directly. Be patient. Sometimes the flow of incoming communication and information is tsunami-like. It

may take a little time to get through the process. For Austin Energy and Austin Water, call Customer Care first. That’s who we will deal with

when you call us, and calling us first just lengthens the process. If Customer Care doesn’t or can’t help you, then call us.

Present solutions. While we appreciate, understand, and expect complaints, we like it when potential solutions accompany complaints.

Be nice. Working in a council office is oftentimes a thankless job underneath a bright light and a microscope. Being nice, even when angry, goes a long way.

Leave a voicemail when you call. Be choosey. Communicating on too many issues can dilute your effectiveness. If you have a time-sensitive request, please make sure to state why (dates/times/etc.) during

your communication. Ask our advice. If you want to know how to approach an issue with an office, ask for advice.

Don’ts Don’t call council members at home unless they’ve said that’s okay with them. Don’t expect a same-day meeting to be scheduled. Don’t show up unannounced or without a meeting scheduled and expect to see someone. Many

council members have complex and detailed schedules. Don’t use “form” e-mails to communicate with council. If you use suggested language in an e-

mail, personalize it to the best of your ability. Don’t use council members’ personal e-mails to communicate with council members. Don’t publicize ways to communicate with council offices without first checking with the office.

Each office is different, and you may have incorrect information. Council offices are always working to improve their communications methods, so things evolve over time. It never hurts to check in.

Don’t “flood” offices with communications. Many communications coming all at once tends to overwhelm offices. Spread them out for maximum effectiveness.

Don’t send faxes or letters. They take a long time to work their way into our hands. If you desire written communication, hand delivery is the best method.

Don’t be afraid to follow up. Due to the high volume of incoming communication, things can and do slip through the cracks. If you don’t hear anything after a few days, please follow up.

Don’t message us on Facebook or Twitter if it is urgent. We have trouble keeping up with just the e-mails and phone calls.

Communicating With Council Page 1 of 1