The collaboration services

(Audio conference and WebEx solution)

Clément Guillemain d’Echon

Intercall

Cisco Expo Slovenia, 15-16.03.2012

Content

Intercall – company information

Intercall Product portfolio

Audio conference RES+

WebEx centers

WebEx Connect

WebEx Free Trial

Discussion

Intercall Market leader

• #1 CSP in the world and #1 in most local markets around the globe – Wainhouse Research 2011

• Largest reseller of Cisco WebEx™ solutions and Microsoft® Office Live Meeting

Awards and accolades

• TopTen REVIEWS Silver Award for InterCall Unified Meeting 2011

• AlwaysOn OnDemand Top 100 Winner for InterCall’s Virtual Business Environment, 2011

• Asia Pacific Conferencing Provider of the Year- Frost and Sullivan, 2008 -2011

• North American Market Leadership Award - Frost and Sullivan 2009

• North American Growth Excellence Award - Frost and Sullivan 2009

• Latin America Competitive Strategy Leadership – Frost and Sullivan, 2009

Large global presence

• Sales and operations facilities in EMEA, Asia Pacific, Canada, Latin America and U.S.

• More than 400,000 ports and over 200,000 IP ports deployed worldwide

Strong customer list

• 86% of Fortune 100, 81% of the Fortune 500 and 77% of the Fortune 1000

• Support more than 75,000 organizations and over 2.15M unique conference leaders.

• Hosted 115M conferences in 2010 globally

Commitment to personal attention

• Approximately 850 meeting consultants and account managers

• Over 1100 operators and customer service representatives worldwide

Financially healthy

• Executed over 20B minutes (2010)

• Generated over $1.2B in revenue (2010)

One Stop Shop

Audio Conferencing • Reservationless: globally

deployed VoIP backbone

• Events: 10,000+ large events every month

• 70% of Fortune 1000 trust for their important announcements

Event Services • Proprietary streaming and virtual

environment platforms

• Best-of-breed service

• Support for variety of events

Unified Communications Industry leading UC solutions:

• Consulting and integration

• Enablement and deployment

• Flexible service models

• Professional services, hosted solutions and managed solutions

Web Conferencing

Proprietary solution:

• InterCall Unified Meeting®

Strategic partnerships:

• Microsoft® Lync™ Online

• Cisco WebEx™ solutions:

- Cisco WebEx Meeting Center

- Cisco WebEx Event Center®

- Cisco WebEx Training Center

- Cisco WebEx Support Center

• IBM ® LotusLive: Meetings and Events

• Adobe® Connect™

Video Conferencing

Full and reservationless video

• ISDN, IP and satellite bridging

• Reservationless connection platform

• Managed services

• Room rental

• Equipment sales

A Valued Partnership Since 2001

• Resell WebEx Connect

• Audio integration

• Support Roster Reconciliation with TSP Audio

• Enable Conference Keep Alive

• Release Event Center Audio Broadcast integration

• Offer Network Based Recording(NBR) in APAC

• Offer Video Active Presence with high-quality video

• Upgrade to new locked down versions of the service

• Sell WebEx off of the Cisco Global Price List

• Launch co-development project for a hybrid audio solution

Reservationless Plus (RES+)

1) RES+ is hosted audio global conference service

2) No HW, no SW!

3) Participants use Fixed phone line or mobile phone.

4) You can have up to 125 participants on a

Reservationless-Plus call

5) Integration with WebEx

6) Local/ITFS numbers in Slovenia

The Moderator (The Leader)

1) Host of the conference call

2) Confirmation email (Conference code, Leader PIN,

Phone numbers)

Confirmation email

How do I start my Audio conference?

To start a call:

1. At the specified time, dial your Reservationless Plus

dial-in number.

2. Enter your conference code followed by #.

3. Press * to identify yourself as the leader.

4. Enter your leader PIN followed by #.

5. Press 1 to begin your conference call.

How participants join audio call?

For participants to join your call:

1. Dial the Reservationless Plus dial-in number at the specified time.

2. Enter the conference code followed by #.

Phone numbers

Intercall provides two types of phone numbers:

1. ITFS numbers (Toll Free)

(example for Slovenia: +386 80080470)

2. Local numbers

(example for Slovenia - Ljubljana: +386 16003994)

Price model

1) No monthly fee

2) No set up fee

3) No commitment

4) Model: Pay Per Minute (born by the Moderator)

WebEx Centers

Named Host Price Model

is tied with individual person

provides capacity for up to 25/30/50/100/200/500/1000 participants

monthly or annual payment

the Host can plan and conduct an unlimited number of meetings

invited Participants dont pay any fee

agreement: min. 12 months

Market prices:

Meting Center (cap. 25): 38 EUR/month or 360 EUR/annual

Training Center (cap. 30): 237 EUR/month

Event Center (cap. 500): 400 EUR/month

Support Center (cap. 5): 120 EUR/month

Frequent customers´ questions regarding WebEx

1. Shall I buy or install any HW or SW?

2. Can I plan webex meetings directly from outlook or Lotus

Notes?

3. What the participants need in order to connect to the

webex session?

4. Do participants have the webex session for free?

5. Can I use VoIP or PSTN conference with webex session?

6. Can I share all my PC content to all participants?

7. Can I give the control to other participants?

8. Can I give Presenter right to another participant?

9. Can I record the meeting?

10.Can I share my video?

Any other questions?

Cisco WebEx Connect

WebEx Free Trial for YOU!

Welcome Email within 5 days after Cisco Expo Slovenia

Duration: 60 days

Includes All WebEx Center: Meeting, Training, Support, Event

Free Unlimited VoIP

PSTN part: please contact us on mmucska@intercalleurope.com

Free training (contact Michal Mucska)

Questions, Comments, Thoughts…

Thank you for your attention

Clément Guillemain d’Echon

Head of Sales – France and CEE Region

Email: clement.guillemain@intercall.com

Phone: +33 1 45 15 45 86

Michal Mucska

National Account Manager – CEE Region

Email: michal.mucska@intercall.com

Phone: +49 (0) 69 427 237 721

Mobile: +49 (0) 162 215 3700