the communication and integration of the life cycle perspective in innovation activities conclusions...
TRANSCRIPT
The communication and integration of the life cycle perspective
in innovation activities
Conclusions from three Finnish case studies
Tea LempiäläHelsinki University of TechnologyInnovation Management Institute (IMI)
Background The tightening and more versatile nature of
environmental legislation The pressure from international organisations
and activist groups (since the 1970’s), intensified pressure especially in the engineering industry since the 1990’s
Growing interest of stakeholders The increasing product chain orientation of
environmental legislation
COMPANY
Competitive pressure from the new economies
Demanding customers -> excellent quality as standard
Tightening environmental legislation
Growing customer and investor interest
Need for effective environmental innovation
COMPANY
Competitive pressure from the new economies
Competitive pressure from the new economies
Demanding customers -> excellent quality as standard
Demanding customers -> excellent quality as standard
Tightening environmental legislation
Tightening environmental legislation
Growing customer and investor interest
Growing customer and investor interest
Need for effective environmental innovation
The challenges of the competitive environment for the companies
Definition of the key concepts Ecodesign
Integration into existing plannig processes without compomising other product criteria
Importance of innovation activities more than 80% of all of a product’s environmental impacts are created in product design
Holistic approach requires participation of the whole organisation
The Life cycle perspective ”Cradle to Grave” Balancing the environmental impacts of a product between the
life cycle stages, instead of just transferring them from one stage to another
The Front End of Innovation (FEI) The weakest and most difficult phase of the innovation process Withholds great opportunities to improve innovation capacity
(Charter and Tischner, 2001, Mathieux et al., 2001)
(Ecolife network, 2002; Loikkanen and Hongisto, 2000; Mathieux et al., 2001)
(Koen et al., 2001; Nobelius and Trygg, 2002; Kim and Wilemon, 2002)
Front-End of Innovation in the NPD process
How can the integration be managed? Success factors:
Linking to the overall business strategiesSenior management commitment:strategic importance,allocation of resources,goal creationMotivation, rewarding, effective control mechanismsCommunicationKey individuals
Challenges:Unclear goals, insufficient leadership, inefficient control activitiesGap between strategy and resourcesThe “Green wall”
(Alexander, 1991; Atkinsson et al., 1999; Hunton-Clarke, 2002; James et al., 1999; Kim and Wilemon, 2002: Khurana and Rosenthal, 1997; Noble, 1999; Shelton, 1996; Topf, 2001; Wehrmeyer, 1996)
Cross-functional communication
(Wheelwright et al.., 1992, 17)
Batch communication vs. Integrated problem solving
Cross-functional communication
The difficulty of creating open cross-functional communication
Different, competing goals increase in conflic Power imbalance The need for collaborative communication
Cognitive vs. experimental vs. values-based information
Pinto et al., 1993; Atuahene-Gima and Evangelista, 2000; Brett et al., 1998
The empirical study Three cases (company + supplier) The participating companies:
Large Finnish engineering companies B2B markets
Descriptive Main method of data collection ;
interviewing
The research problem of the study:
How is the life cycle perspective integrated into the innovation activities of Finnish engineering companies and communicated to their subcontractors?
How successful is the communication and integration of life cycle-related information within the companies and between them and their suppliers
The subquestions 1. What are the main drivers for integrating the life cycle
perspective in strategic decision making of innovation activities and the ways of implementation?
2. How well are the perceptions of the importance of the life cycle perspective shared in the companies (communication and integration) and
3. transferred to their main subcontractors.
Technological executive
Sourcing department
Company Subcontractor
Environmental executive
Inte
gra
tio
n
Integration
Technological executive
Sourcing department
Company Subcontractor
Environmental executive
Inte
gra
tio
n
IntegrationInte
gra
tio
n Technological executive
Sourcing department
Company Subcontractor
Environmental executive
Inte
gra
tio
n
Integration
Technological executive
Sourcing department
Company Subcontractor
Environmental executive
Inte
gra
tio
n
IntegrationInte
gra
tio
n
The scope of the study
Results of the empirical studyMain drivers for integration:
Legislation Customer Financers, own interest
Integration to strategic decision making:
Generally good
Variation: as own topics, under the name of efficiency or integrated to technological issues
Environment as a restrictive factor
The successfulness of communication
Strategies formed with two-way communication between the environmental and technological function, but not the sourcing function
Company magazines, seminars and environmental training frequently used
Effective reporting and measurement systems missing lack of concrete rewarding system
Horizontal communication good, vertical communication weak
Technological executive
Sourcing department
Company Subcontractor
Environmental executive
Inte
gra
tio
n
Problematic
Good
Problematic Integration
Technological executive
Sourcing department
Company Subcontractor
Environmental executive
Inte
gra
tio
n
Problematic
Good
Problematic Integration
The communication and integration of the life cycle perspective
Communication towards suppliers
Overall communication in a good level The life cycle perspective practically
absent from communication Legislation as a guiding feature in
environmental issues Role of own innovation or own product in
realising the LC-perspective not perceived
Successfulness of communication continued Differences especially in the perception of importance of
own role in realising the life cycle perspective Overly optimistic image of the different organisation levels
of each other’s activities Cognitive and values-based information most frequently
used, experience-based information least transferred
Perceived importance of the life cycle perspective / conceptual understanding of the life cycle perspective
Distance from senior management
Managerial implications The role of the sourcing function, vertical
communication Measurement, systematic reporting Clear objectives and rewarding The need for integrated problem solving Life cycle perspective earlier to the
innovation process: perception as an opportunity
Subjects for further research
Holistic organisational perspective to the integration of the life cycle perspective
The human resources perspective to the integration
The role of the supplier in the realisation of the life cycle
The role of the front-end of innovation in ecodesign