The The Communication Communication

CycleCycle

Communication Cycle

•Communication creates meaning through the exchange of messages.

Elements of the Communication Cycle

• Sender/Encoding• Message• Channel• Receiver/Decoding• Feedback• Noise/Interference• Context

Elements

•Sender – the person with the message.

Encoding•Meaning is added to the message through words, tone, body language.

Elements

•Message – the idea the sender wants the receiver to understand.

•Receiver – person(s) to whom the message is addressed.

Decoding•The receiver interprets the message to extract the meaning.

Elements

•The message travels in what is called a CHANNEL.

•Examples: Spoken, written, sung, television, newspaper, etc.

Non Verbal Channel•The 55% of Body Language+•The 38% of Tone of Voice•includes gestures, HOW you say something, appearance, posture, facial expression, and eye contact.

Add on/in after your nonverbal channel

•Tone of Voice/Paralanguage changes in the voice that alter the meaning of the message.

A message is made up of the following:

•55 % Body Language•38% Tone of Voice•7% Actual Words

•93% of what your sayin’ ain’t comin out of your mouth - Hitch

Feedback•The response to the message.

•What are some examples of Positive Feedback:

Negative Feedback:

Noise/Interference•Any distraction that competes with the message.

Types of Noise/Interference

•Physical•Physiological•Psychological

Physical Interference

•an actionEx. coughing, whispering, talking, crying, etc.

Physiological Interference

•Related to a bodily function such as –Headache–Hunger–Pain–Tiredness

Psychological Interference

• Mental• Your attitudes, mental

outlook, emotions, stereotypes, and past experiences (point of reference).

Psychological Interference

Other types of interference to know

• Educational-”I’m too smart to listen to him”

• Social-”He’s one of those “so-called” hipster types, he probably doesn’t know anything about good music”.

• Cultural-Difference in upbringing- “I won’t relate to anything he has to say”.

Elements

•Context – the situation, time, environment where the communication occurs

•Communication FAIL: It’s because of the context

Context

Frame of Reference or Field of Experience

• Your perspective, how you judge things from your point of view

• It results from past experiences or attitudes and affects the outcome of a communication situation