the convergence imperative: why search requires social media & pr to be successful

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THE CONVERGENCE IMPERATIVE Why Search Requires Social Media and Public Relations to be Successful.

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The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful. Presentation from Elasticity given by Partner Andrew Barnett at IABC Omaha in October 2013. Why search requires social media and public relations to be successful in 2014 and beyond.

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Page 1: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

CEDAR CREEK PROPOSAL | JUL XX, 2012 1  

T H E C O N V E R G E N C E

IMPERATIVE Why Search Requires Social Media and

Public Relations to be Successful.

Page 2: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

LET’S START BY DISPELLING A FEW MYTHS

R.I.P SEO

1995 - 2013

1001101010100101110101101010011101010001101011101011010100111010100011

SEO IS NOT DEAD

SEO IS NOT MAGIC

SEO IS JUST TECHNICAL

Page 3: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

BUT, IT HAS EVOLVED.

Page 4: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

TODAY

BASELINE: SEARCH 101

ENTER PR & SOCIAL

MOMENTS OF TRUTH: Search & Reputation

KEY TAKEAWAYS

1234

Page 5: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

THE BASICS (IN FIVE MINUTES OR LESS)

Page 6: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

HOW GOOGLE WORKS

SEARCH STARTS WITH THE WEB. IT’S MADE UP OF OVER

60 TRILLION INDIVIDUAL PAGES

AND IT’S CONSTANTLY GROWING

Page 7: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

HOW GOOGLE WORKS

Google navigates the web by

CRAWLING Software called “spiders” follows

links from page to page.

Page 8: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

HOW GOOGLE WORKS

Google then stores the crawled pages in an

INDEX Capturing a wide range of information about the page

It’s over 100

million gigabytes

Page 9: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

HOW GOOGLE WORKS

When a search is entered, Google uses

ALGORITHMS To rank the results and deliver users the most relevant results.

We use +200 factors to rank

the results

Page 10: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

THE ROLE OF SEO

0.0%  

5.0%  

10.0%  

15.0%  

20.0%  

25.0%  

30.0%  

35.0%  

40.0%  

1   2   3   4   5   6   7   8   9   10  

Enquiro  (2007)  

Chi9ka  (2010)  

Slingshot  (2011)  

CTR BY POSITION

Page 11: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

TO BE AN SEO SUPERHERO

GET MORE LINKS

Page 12: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

GOOGLE: NO LONGER FOOLED

>  In 2011, Google launched major updates designed to stop spammers – specifically unearned links

>  As more updates rolled out, tactics that had been effective became a liability

>  As a result, SEO has become an earned media approach

Page 13: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

ENTER PR + SOCIAL

Page 14: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

HOW GOOGLE WORKS

Ranking in 2014 Know your audience. Repeat. 1

2 Create great, unique content that your audience will care about

4 Do the basic technical stuff right

3 Market your content to promote it with your audience. Share it in social media

Page 15: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

LET’S DISTILL THAT: WHAT DOES IT TAKE?

1. Creative content

2. A great user experience

3. Relationships + Storytelling

4. A dash of technical geekery

Page 16: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

“Content is the currency for building social relationships that boost earned media.” - @leeodden

Page 17: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

SO, WHAT MAKES CONTENT “GREAT”

Original Simple Valuable &

Useful Entertains Emotional

Page 18: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

ABOVE ALL, CONTENT MUST BE

RELEVANT

TO YOUR TARGET AUDIENCE

Page 19: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

IT BEGINS WITH CONTENT STRATEGY

> Get internal commitment

> Understand (and segment) your customers

> Align content with the buying cycle

> Build an editorial calendar

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Page 20: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

KEY CONSIDERATIONS

Who is the audience that you need to reach?

Why will they care about you?

What are you doing to earn their interest?

What incentive do they have to share?

Finding Topics

>  Ask your sales team >  Map the buying cycle >  Q/A Sites – Quora,

Yahoo! Answers, etc. >  Mine social media >  Follow industry, peers

Page 21: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful
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TELLING YOUR STORY Leveraging PR >  PR should be involved

from outset >  Ensure content aligned

with audience >  Build and nurture

relationships >  Custom pitches >  Utilize social media

Page 26: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

ROLE OF SOCIAL: IT RANKS WELL

F500 Brands with Social Media on First Page of Google

90%

Page 27: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

WHILE SOCIAL MAY NOT DIRECTLY IMPACT

SEARCH RESULTS, IT HAS SECOND ORDER

EFFECTS THAT CLEARLY IMPACT RESULTS.

Page 28: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

CONTENT DEVELOPMENT SOCIAL MEDIA

PUBLIC RELATIONS SEO

Page 29: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

ZERO MOMENT OF TRUTH

Page 30: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

CONCEPT THE MOMENT OF TRUTH

“ Shoppers make up their minds about a product in three to seven seconds. This time lapse is called the “First Moment of Truth,” and is considered the most important marketing opportunity for a brand. - Wall Street Journal

Page 31: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

WINNING THE MOMENT OF TRUTH

Find your moments of truth 1

2 Get your message out to the right to the right people at the right time

Local  Paid  

Organic   Paid  

[Brand]  Reviews!  www.brand.com  Real  reviews  from  real  users.  Get  the  facts  first.    

Page 32: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

PUTTING IT ALL TOGETHER

Page 33: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

SEARCH CANNOT EXIST IN A VACUUM.

PR, SEARCH & SOCIAL MUST BE

INTEGRATED TO SUCCEED

Page 34: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

SIX BIG TAKEAWAYS

>  If you want earned media, become the media.

>  Create a content strategy, not just a blog. Get creative.

>  Be willing to fail repeatedly before you find what works.

>  Build (and nurture) relationships before you need them.

>  Use Google Authorship.

>  Research and manage your ZMOT.

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Page 35: The Convergence Imperative: Why Search Requires Social Media & PR To Be Successful

THANK YOU.