div class=ts-pagebutton class=gotoPage data-page=1Page 1button div class=ts-imageimg data-url=the-customer-experience-compass-58e909e5d1a51htmlpage=1 data-page=1 class=ts-thumb lazyload alt=Page 1: The Customer Experience Compass loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAIAAAACCAQAAADYv8WvAAAAD0lEQVR42mP8X8AwAgiABKBAv+vAXklAAAAAElFTkSuQmCC data-src=https:reader031vdocumentinreader031viewer202203030758e907b11a28abc7598b5883html5thumbnails1jpg width=140 height=200 divdiv