the (digital) place you love is gone
DESCRIPTION
At EuroIA 14 in EdinburghTRANSCRIPT
The (Digital) Place You Love Is Gone:Loss in Space, or, Design for Permanence
Euro IA 2013
Joe Sokohl
@mojoguzzi
Saturday, September 28, 13
“Culture is probably one of the biggest obstacles to adoption” @chrisrivard
@mojoguzzi
Where to start
Looking at Place and Loss
3
Saturday, September 28, 13
Progress has an impact on our selves...not just physical progress, but digital as well. In our jobs, we certainly focuses on progress. I'm interested in “at what cost.”
Saturday, September 28, 13
Saturday, September 28, 13
Saturday, September 28, 13
Saturday, September 28, 13
Saturday, September 28, 13
Saturday, September 28, 13
Saturday, September 28, 13
MelissaHolbrookPierson.com
Saturday, September 28, 13
This talk provides some WHAT, not a lot of HOW. It’s meant to be a thought-provoking talk...So, I am starting with this great book by the wonderful Melissa Holbrook Pierson. She talks about how important place is to us...and what we experience when it changes, and changes drastically.
Saturday, September 28, 13
Her books like “The Perfect Vehicle: What It Is About Motorcycles” and “The Man Who Would Stop at Nothing” deal with place, self, and change as well. “Deep down, my home, my cradle, is still where it always was. Your home is still within you, the box it made and then hid inside.”
Saturday, September 28, 13
Her books like “The Perfect Vehicle: What It Is About Motorcycles” and “The Man Who Would Stop at Nothing” deal with place, self, and change as well. “Deep down, my home, my cradle, is still where it always was. Your home is still within you, the box it made and then hid inside.”
PervasiveIA.com/book
Saturday, September 28, 13
I’m also heavily indebted to the great Pervasive IA that Andrea Resmini and Luca Rosati put out last year...especially Chapter 4, “Place-making”
Saturday, September 28, 13
Place-making is the capability of a PvIA model to help users reduce disorientation, build a sense of place, and increase legibility and way-finding across digital, physical, and cross-channel environments.
“Space is not geometry”
Saturday, September 28, 13
Place-making is the capability of a PvIA model to help users reduce disorientation, build a sense of place, and increase legibility and way-finding across digital, physical, and cross-channel environments.
“...[H]elp users reduce disorientation, build a sense of place, and increase legibility and way-finding across digital, physical, and cross-channel environments
Saturday, September 28, 13
Place-making is the capability of a PvIA model to help users reduce disorientation, build a sense of place, and increase legibility and way-finding across digital, physical, and cross-channel environments.
+ = Place
Saturday, September 28, 13
In effect, I'm using the working definition of **place** as being the intersection or the amalgamation perhaps of **space** (in a physical or digital sense) and **time**, usually duration. So a sense of place exists because we spent time in that physical surrounding.
Saturday, September 28, 13
Our sense of self is strongly tied to place. Many of us can tie memory to a mall or house or synagogue. Here is where you kissed your first girl...there is where you shoplifted a bag of Swedish Fish......and when progress radically alters that landscape, we are lost. Now, the place you loved is so much broken signage....disappeared, non-existent shops......broken pavement, or at worst, simply nothingness. Atreyu lost. The Nothing won.
all the people that you can’t recall
do they really exist at all?
http://northforksound.blogspot.com/2010_09_01_archive.html
Saturday, September 28, 13
The great Lowell George of little Feat, in “Easy to Slip,” sings about loss.Our sense of self is tied to our sense of place...
Saturday, September 28, 13
Sometimes those memories have to do with family, with friends, with people...but usually people in a place.
Saturday, September 28, 13
Sometimes those memories have to do with family, with friends, with people...but usually people in a place.
Saturday, September 28, 13
Sometimes those memories have to do with family, with friends, with people...but usually people in a place.
Saturday, September 28, 13
Sometimes those memories have to do with family, with friends, with people...but usually people in a place.
Saturday, September 28, 13
What happens when we return to those places....and they're changed. Do those people really exist at all anymore? "Cognitive maps, formed by the brain upon first viewing a place, *really* don't like to be changed"
Saturday, September 28, 13
What happens when we return to those places....and they're changed. Do those people really exist at all anymore? "Cognitive maps, formed by the brain upon first viewing a place, *really* don't like to be changed"
"Cognitive maps, formed by the brain upon first viewing a place, really don't like to be changed"
Saturday, September 28, 13
What happens when we return to those places....and they're changed. Do those people really exist at all anymore? "Cognitive maps, formed by the brain upon first viewing a place, *really* don't like to be changed"
@mojoguzzi
Loss in hyperspace
Digital Places
14
Saturday, September 28, 13
http://mashable.com/2013/09/20/evolution-ios-gif/Saturday, September 28, 13
http://www.youtube.com/watch?v=nzAy71lQrbUSaturday, September 28, 13
http://www.youtube.com/watch?v=nzAy71lQrbUSaturday, September 28, 13
http://www.flickr.com/photos/johnpaultitlow/451069459/sizes/z/in/photostream/
Saturday, September 28, 13
Altered landscapes affect our cognitive processes, whether they're physical or digital. At one time, this is what folks longed for. Even Tom Hanks and Meg Ryan reflected its meme, now long forgotten.
http://www.flickr.com/photos/johnpaultitlow/451069459/sizes/z/in/photostream/
Saturday, September 28, 13
Altered landscapes affect our cognitive processes, whether they're physical or digital. At one time, this is what folks longed for. Even Tom Hanks and Meg Ryan reflected its meme, now long forgotten.
http://www.flickr.com/photos/johnpaultitlow/451069459/sizes/z/in/photostream/
Saturday, September 28, 13
Altered landscapes affect our cognitive processes, whether they're physical or digital. At one time, this is what folks longed for. Even Tom Hanks and Meg Ryan reflected its meme, now long forgotten.
Saturday, September 28, 13
Sometimes we look back with fondness at our first forays into a digital anchor. How many started here with TheFacebook?
Saturday, September 28, 13
Then renovation radically refaces our home. When several of these changes happened, lots of folks expressed their anger
Saturday, September 28, 13
Then renovation radically refaces our home. When several of these changes happened, lots of folks expressed their anger
Saturday, September 28, 13
...and when it moves the line even further afield, frustration, loss, and anger bubble up to the fore.
Saturday, September 28, 13
...and when it moves the line even further afield, frustration, loss, and anger bubble up to the fore.
Saturday, September 28, 13
and, sometimes, our digital home just gets...bulldozed.
Saturday, September 28, 13
and, sometimes, our digital home just gets...bulldozed.
Saturday, September 28, 13
and, sometimes, our digital home just gets...bulldozed.
Saturday, September 28, 13
and, sometimes, our digital home just gets...bulldozed.
Saturday, September 28, 13
“Being hit with eminent domain is a bit like being jumped in a dark street late at night: One minute you’re waling along and the next you’ve got someone’s arm tight against your throat.”
Saturday, September 28, 13
Saturday, September 28, 13
Nostalgia is a powerful emotion, coming from the Greek for ”home” and ”pain” Nostalgia is a powerful emotion, coming from the Greek for ”home” and ”pain. The impending suburbanification of the digital experience promises to fragment our relationship with our digital homes. As carriers fragment connectivity with paywalls and tiered services, that sense of place breaks down.
Saturday, September 28, 13
Nostalgia is a powerful emotion, coming from the Greek for ”home” and ”pain” Nostalgia is a powerful emotion, coming from the Greek for ”home” and ”pain. The impending suburbanification of the digital experience promises to fragment our relationship with our digital homes. As carriers fragment connectivity with paywalls and tiered services, that sense of place breaks down.
suburbanification of experience
http://www.mobilebloom.com/
Saturday, September 28, 13
The impending suburbanification of the digital experience promises to fragment our relationship with our digital homes
http://upload.wikimedia.org/wikipedia/commons/6/64/LevittownPA.jpg
Saturday, September 28, 13
Saturday, September 28, 13
Others redesign existing experiences in a new way. Are they confusing existing users, or are they progressing gracefully? When Microsoft says they “will gradually replace its aging Hotmail,” how will they do that? Gradually as in a few people at a time, or gradually as in altering features incrementally?
Saturday, September 28, 13
Others redesign existing experiences in a new way. Are they confusing existing users, or are they progressing gracefully? When Microsoft says they “will gradually replace its aging Hotmail,” how will they do that? Gradually as in a few people at a time, or gradually as in altering features incrementally?
Saturday, September 28, 13
Others redesign existing experiences in a new way. Are they confusing existing users, or are they progressing gracefully? When Microsoft says they “will gradually replace its aging Hotmail,” how will they do that? Gradually as in a few people at a time, or gradually as in altering features incrementally?
Saturday, September 28, 13
Others redesign existing experiences in a new way. Are they confusing existing users, or are they progressing gracefully? When Microsoft says they “will gradually replace its aging Hotmail,” how will they do that? Gradually as in a few people at a time, or gradually as in altering features incrementally?
Saturday, September 28, 13
Yet at some point, don't we just wanna go back in time? Strains of Huey Lewis waft somewhere behind us.
I coulda told you that!
Saturday, September 28, 13
And so at the end of every hard-working day, people find some reason to believe
@mojoguzzi
Four principled approaches
Mitigation
30
Saturday, September 28, 13
Saturday, September 28, 13
Realize what your design decisions will do to any existing experiences or mental models. Know what people expect, and manage those expectations. As Andy Ihnakto tweeted, “Write software that sticks with people. We react to software same way we react to movies, music. The language of our lives.”think about how the design approach affects folks. Don’t create a disjunct in your design such that folks get angry, frustrated, sad, confused, or just distraught
Realize the effects that design changes have on users
Saturday, September 28, 13
Realize what your design decisions will do to any existing experiences or mental models. Know what people expect, and manage those expectations. As Andy Ihnakto tweeted, “Write software that sticks with people. We react to software same way we react to movies, music. The language of our lives.”think about how the design approach affects folks. Don’t create a disjunct in your design such that folks get angry, frustrated, sad, confused, or just distraught
Realize the effects that design changes have on usersAvoid unintended design disjunct
Saturday, September 28, 13
Realize what your design decisions will do to any existing experiences or mental models. Know what people expect, and manage those expectations. As Andy Ihnakto tweeted, “Write software that sticks with people. We react to software same way we react to movies, music. The language of our lives.”think about how the design approach affects folks. Don’t create a disjunct in your design such that folks get angry, frustrated, sad, confused, or just distraught
Realize the effects that design changes have on usersAvoid unintended design disjunct
Understand how loss affects people
Saturday, September 28, 13
Realize what your design decisions will do to any existing experiences or mental models. Know what people expect, and manage those expectations. As Andy Ihnakto tweeted, “Write software that sticks with people. We react to software same way we react to movies, music. The language of our lives.”think about how the design approach affects folks. Don’t create a disjunct in your design such that folks get angry, frustrated, sad, confused, or just distraught
Know that we all will wanna go home, go back in time
Realize the effects that design changes have on usersAvoid unintended design disjunct
Understand how loss affects people
Saturday, September 28, 13
Realize what your design decisions will do to any existing experiences or mental models. Know what people expect, and manage those expectations. As Andy Ihnakto tweeted, “Write software that sticks with people. We react to software same way we react to movies, music. The language of our lives.”think about how the design approach affects folks. Don’t create a disjunct in your design such that folks get angry, frustrated, sad, confused, or just distraught
Saturday, September 28, 13
Some firms have been working at radically altering how we think about debt, tasks, and time. Great stuff. They are, in Frank Lloyd Wright’s vernacular, “destroying the box.” Check out Realmacsoftware.com, getharvest.com, and readyforzero.com
Saturday, September 28, 13
Some firms have been working at radically altering how we think about debt, tasks, and time. Great stuff. They are, in Frank Lloyd Wright’s vernacular, “destroying the box.” Check out Realmacsoftware.com, getharvest.com, and readyforzero.com
Saturday, September 28, 13
Some firms have been working at radically altering how we think about debt, tasks, and time. Great stuff. They are, in Frank Lloyd Wright’s vernacular, “destroying the box.” Check out Realmacsoftware.com, getharvest.com, and readyforzero.com