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A Story of Clinical A Story of Clinical Success:Success:

the DMH Telepsychiatry the DMH Telepsychiatry Consultation ProgramConsultation Program

Georgia Partnership for Telehealth Annual Spring ConferenceGeorgia Partnership for Telehealth Annual Spring ConferenceLake Oconee, GALake Oconee, GAMarch 14-16, 2012March 14-16, 2012

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BenchmarksBenchmarks

November 2007 – TDE 1November 2007 – TDE 1stst Award Award May 2009 – Presented at APA Conv.May 2009 – Presented at APA Conv. August 2009 – EMR Operational August 2009 – EMR Operational June 2010 – TDE 2June 2010 – TDE 2ndnd Award; Finalist in Award; Finalist in

Computerworld Honors AwardsComputerworld Honors Awards October 2011 – Silver Award at APAOctober 2011 – Silver Award at APA February 2012 – 10,000 ConsultsFebruary 2012 – 10,000 Consults May 2012 – Presenting at APA Conv.May 2012 – Presenting at APA Conv. June 2012 – TDE 3June 2012 – TDE 3rdrd Award Award

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Primary GoalsPrimary Goals

Timely Psychiatric Assessment & Rapid Timely Psychiatric Assessment & Rapid Initiation of TreatmentInitiation of Treatment

Increase Quality of CareIncrease Quality of Care Reduction in Length of Stay (LOS)Reduction in Length of Stay (LOS) Comprehensive Discharge PlanningComprehensive Discharge Planning Savings to the Hospital and CommunitySavings to the Hospital and Community

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24/7/365 Operations24/7/365 Operations

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Measures Measures

Lengths of StayLengths of Stay 50% reduction50% reduction

Discharges, Same DayDischarges, Same Day 42% (Feb 2012)42% (Feb 2012)

CIS and EMR UtilizationCIS and EMR Utilization 75-80% Known Across Both Databases75-80% Known Across Both Databases

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Telepsychiatry Turn-AroundTelepsychiatry Turn-Around

5.5 hours (CY 2011)5.5 hours (CY 2011) 13.5 consults every 24 hours (CY 2012)13.5 consults every 24 hours (CY 2012)

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RO1 Grant ResearchRO1 Grant Research

Collateral Effect: Reallocation of Collateral Effect: Reallocation of Resources by ED’s to ED-appropriate care. Resources by ED’s to ED-appropriate care. Reduced Commitment Rate to BH inpatient Reduced Commitment Rate to BH inpatient bedsbedsReduction in Average Inpatient LOSReduction in Average Inpatient LOSProduced savings of $1,000 in BH inpatient Produced savings of $1,000 in BH inpatient settings per care episode. settings per care episode. Equals approximately $9.8 million in BH Equals approximately $9.8 million in BH inpatient savingsinpatient savings

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Satisfaction SurveysSatisfaction Surveys

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SC Uniform Credentialing SC Uniform Credentialing Application for PhysiciansApplication for Physicians

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WebsiteWebsite

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Columbia, SC

Aiken, SC

Charleston, SC

Conway, SC

How It WorksHow It Works

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For more information, or for For more information, or for questions, please visit our questions, please visit our

website:website:

www.scdmh.org/telepsychiatrywww.scdmh.org/telepsychiatry