the duff group capabilities packet

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TALENT MANAGEMENT SINCE 1986 EXECUTIVE COACHING - TRAINING TEAMING BUILDING - LEAN SIX SIGMA SERIAL INNOVATION 10,000 LEADERS - 12 COUNTRIES $40M SAVINGS 937.901.4039 WWW.DUFFGROUP.COM [email protected]

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Brief description of The Duff Group.

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Page 1: The Duff Group Capabilities Packet

TALENT MANAGEMENT SINCE 1986

EXECUTIVE COACHING - TRAINING TEAMING BUILDING - LEAN SIX SIGMA

SERIAL INNOVATION

10,000 LEADERS - 12 COUNTRIES $40M SAVINGS

937.901.4039 – WWW.DUFFGROUP.COM – [email protected]  

Page 2: The Duff Group Capabilities Packet

 

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Summary

Headquartered in Dayton, Ohio with affiliates in Maryland, California, and Illinois, The Duff Group is an organizational consulting firm specializing in Leadership Development, Team Building, Executive Coaching, and Lean Implementation. For over 25 years, we have been helping individuals and organizations position themselves for success in the 21st Century. Our clients range from large corporations to government agencies to local non-profit organizations. Having coached over 10,000 leaders in 13 world areas, we integrate three powerful change agents:

- Emotional Intelligence - Lean Leadership - and Innovation - We understand how important your organization is to you. Thus our goal is to form strategic partnerships with those seeking to achieve that elusive jump to the next level. Teaming with movers and shakers is our business, and our long list of delighted clients is proof that we can produce positive results. Our philosophy incorporates the reality that when technically skilled (high potential) employees are promoted to positions of leadership there is a near universal need for additional training in people skills (EQ). As illustrated below, our Developmental Leadership Model is the core of our teaching. While numerous training tools and personal assessments are utilized in our seminars, each eventually leads back to this philosophy that employees “advance ” through four stages of professional development. To prevent regression, the leader must match his or her approach to the current developmental level of the employee. Doing so results in employee growth, a positive work place relationship, and a productive work force. Studies by Gallup® indicate the average company has less than 30% of employees fully engaged. We teach leaders how to develop fully engaged employees, thus savings thousand of dollars.

The  Developmental  Leadership  Model  

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Our Services

Leadership Development: The Duff Group has developed in-house copyrighted and proprietary training packages to retool both newly minted and experienced managers, leaders, and executives. Creating such a culture fosters continuous innovation but requires discarding management models of the last century.

Executive Coaching: Following our group training sessions, individual executive coaching can be offered to learners. While generally offered as an optional part of the corporate training, these sessions are almost always completely filled with leaders desiring confidential counsel from outsiders on topics presented in class.

Personal and Organizational Assessment: Personality and other personal/organizational assessment tools are integrated into our services. Offered both for executive staffs and intact teams, these services are often used in both group and one-on-one formats to increase understanding and application.

Myers Briggs Type Indicator: A certified MBTI instructor for over 20 years, Dr. Duff takes the assessment to new levels by incorporating the training philosophy into each area of our consulting. Learners come out with a better understanding of themselves, their co-workers and are able to continuously apply their newly surfaced EQ skills.

Lean Implementation: Without the soft side or leadership training to implement a culture change, Lean is just another “program of the month.” Thousands of hours and dollars are invested only to “hit the wall” in the 12-18 month range. Our clients have booked over $40M in savings. We teach the tools and do the “workout sessions” like many others. Our difference is the leadership development required to sustain a program until in becomes “The Way.”

Hot Groups: Creating highly skilled and highly motivated sub-groups in order to push the envelope of innovation. This session is about selecting not only the best and brightest employees in a particular division, but also 4 stages of team development and pitfalls of each.

Conflict Management: A large sub-portion of the Hot Group session is dedicated specifically towards conflict management. Conflict is inevitable when working together but too often keeps teams from performing at their highest potential. Thus it is vital for teams to not only anticipate conflict, but also to embrace it as a tool for further success.

Change Management: Proactive Techniques to ensure strategic changes achieve buy-in and take root. People do not resist change; they resist being changed. When benefits are obvious, change is quick and mostly painless.

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Summary Founder, Lead Consultant and Managing Partner of The Duff Group. Executive Coach, Author and Training Facilitator. Professional Speaker and Continuing Lecturer.

Over 25 Years experience in Executive Coaching and Leadership Development Training, High Performance Teams, Lean Thinking, Toyota Production System, Coaching, 10,000 Learners, 13 world areas, $30M in savings. 15 yrs experience in Manufacturing Mgmt, Fortune 500 Companies (1200 employees Budget $50M).

Education Ph.D. Leadership Development -The Union Institute Ph.D. (ABD) Family Systems Therapy, Purdue MS Executive Coaching - Wright State University. MBA Organizational Development – U. of Dayton. BSIE Industrial Engineering - Ohio State University.

Past Experience

The Duff Group: (1986 – Present) Operations Manager: BOMAG Int’l (1983-86) Plant Manager: Laserplane Division (1980-83)  Assembly Manager: Copeland Corp. (1976-80)  

 

Skills and Expertise Team Building and Leadership: Dr. Duff has gained and developed expertise in aligning skill sets with defined tasks and job descriptions. Hence, freeing team members to do what they do best. Thus obtaining the highly productive scenario of fully qualified employees fully engaged in their work achieving consistent success. Executive Coaching: with a background in Psychology and a willingness to ask tough questions, Dr. Duff is also a gifted advisor. In a professional setting having the insight and soft skills to work one on one with executives, supervisors and managers who want to get more out of their employees. Personality and Organizational Assessment: As a cornerstone of his training, Dr. Duff is well versed in various personality and organizational assessment tools. Favoring the Myers Briggs assessment tool, he takes the training from “funny and cute” to an in depth and revealing study of how differences in personalities impact an organization. Amongst others, Dr. Duff also utilizes 360 assessments, Thomas Killman, and FIRO-B for greater assessment and practical usage.

Conflict Management: With 20+ years of coaching expertise, Dr. Duff mentors project leaders in developing group norms for handling differences in a routine manner. The subtle difference between successful teams (Hot Groups) and those that fail is the ability to have and deal with conflict without inflicting damage to team bonds. Not only do great teams resolve conflict but harness it to push teams to breakthrough innovations. The TKI and other assessments provide a basis of both understanding and predicting of reactions to conflict.

  Jerald  L.  Duff,  Ph.D.  Managing  Partner  &  Executive  Coach    The  Duff  Group      

.      

• $5M cost savings to Tier 2 Automotive Supplier • Revamped Quality Approach with Tier 2

Automotive Supplier • Turnaround of three manufacturing plants: Stock

tripled in 18 months • Trained new workforce in automotive engine plant:

most successful start-up in plant history

• Consulting for midsized printing co.: $7M savings • Trained 25 "Leaders of Today and Tomorrow"

Automotive Big 3 • Tier 1 Automotive Supplier: Two plant new product

start up: Best in both plant history • Tier 1 Automotive Supplier: Multi-plant operation:

$18M in identified cost savings

Other  Highlights  

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Sample Topics and Courses The following is a list of sample sub-topics and classes The Duff Group offers as a part of it’s training. The time requirement for each topic varies from a few hours to an entire week’s workshop and can be tailored to a specific client’s schedule constraints. Some of the topics naturally coincide with one another to create more of a learning course and others might more appropriately stand on their own. Finally, we always welcome the opportunity to develop entirely new classes to more adequately meet our customer’s needs.

Developmental Leadership: Real Leaders Develop Followers

LeaderMakers: The Application Leadership Strengths and Weakness

Leading Creativity and Innovation Myers Briggs Type Indicator – A Deep Dive

Serial Innovation Cultures and Skill Sets Leading and Managing Change

Hot Groups: Creating A-Teams From Not to Hot: 4 Stages of Team Development

Narcissus: Your Worst Boss Executive Coaching: The Archetypes

Listen, Really Listen L.E.A.F. Skills (Positive Listening, Expectations, Attitudes, and Listening)

Communicate with Clarity Emotional Intelligence: Leaders Have It

Conflict: Great Teams Have It and Solve It Lean Six Sigma, Principles and Applications

Make the Most of Your Time Executive Presentation Skills

Broken Promise: Why Teams Fail The Speed of Trust

Hire Only The Best