the emergence and growth of no frills, low-cost carriers have radically altered the nature of...
TRANSCRIPT
Competitive Strategy for Low Cost Airlines
Chapter-3
• The emergence and growth of no frills, low-cost carriers have radically
altered the nature of competition within the industry
• Those major LCCs have exploited different operation methods to lower their
cost base and provide lower average fares
• In terms of strategic positioning, in order to provide low-fares the LCC
business model focuses on its distinct low cost strategy
• However, not all LCCs carriers are profitable, only the market-leading
operators are able to produce a consistent level returns above their cost of
capital
Competitive Strategy for Low Cost Airlines
Introduction
• The term “low-cost airline” is for the first time used in the United States in
1949
• The first successful low-cost carrier was Pacific Southwest Airlines, which
pioneered the concept
• Often, this credit has been incorrectly given to Southwest Airlines, which
began service in 1971, and is the only one airline to have been consistently
profitable in every year of operations since 1973
• Today, Southwest Airlines operates more than 3,100 daily flights to 62 cities
across the United States, and registers yearly more than 80 million passengers
• What began as a small Texas airline, Southwest now has grown to become
one of the largest airlines in the United States
Competitive Strategy for Low Cost Airlines
Origin of LCC – United States
• European history of low-cost airlines is much younger, but those airlines are
for sure trendsetters of the 1990s
• The expansion of LCCs in Europe coincided with the final deregulation of
the market during the 1990s
• Genuine low cost operations began in Great Britain in the 1990s with the
Irish company Ryanair (founded in 1985 and started operating flights in 1986),
which was patterned on American Southwest Airlines
• Following Great Britain, LCCs have successfully developed on the Continent
• In the year 2005, there are 60 low-cost airlines operating in Europe
Competitive Strategy for Low Cost Airlines
Origin of LCC - Europe
• Prior to 2002, there were no significant low cost scheduled carriers
operating in the Asia Pacific rim• The initial slow development was in part due to the perception that the low
cost model adopted in the United States and Europe could not be replicated
in Asia, because of the longer aircraft stage lengths, lack of secondary airports
and regulatory restrictions preventing access to international markets• The latter being particularly relevant given that the bulk of traffic and
revenues are drawn from international markets in Asia• Thus, the low cost experience is a relatively new phenomenon in the Asia
Pacific rim with much of the necessary management experience brought in
from outside the region, for example, from Ryanair• Asian LCCs accordingly are in the initial growth phase of their development,
while many of their American and European counterparts are approaching or
have reached maturity
Competitive Strategy for Low Cost Airlines
Origin of LCC – Asia Pacific
• Airline business models is shown in the following diagram• As this chapter aims to focus on the business model of LCCs, the origins and key features of LCCs business model are introduced in this section
Competitive Strategy for Low Cost AirlinesOrigin of LCCs
• According to the Statistics and Forecast (STATFOR) Service of Euro control, there is no
single best definition of low-cost carrier• However, it is general accepted that a low-cost airline, also known as nofrills or
discount airline, is such carrier, which offers generally low fares but eliminate most
traditional passenger services• The “low-cost carrier” business design could be defined by the following three key
elements as shown
Competitive Strategy for Low Cost Airlines
Key Features of LCC Business Model
(a) Simple Product: No frills, Catering on demand for extra payment;
planes with narrow seating (but bigger capacity) and only a single class; no
seat assignment; and no frequent flyer programmes.
(b) Positioning. Non-business passengers, esp. leisure traffic and price-
conscious business passengers; short-haul point-to-point traffic with high
frequencies; aggressive marketing; secondary airports; and competition with all
transport carriers.
(c) Low Operating Costs. Low wages; low airport fees; low costs for
maintenance, cockpit training and standby crews due to homogeneous fleet;
high resource productivity: short ground waits due to simple boarding
processes, no air freight, no hub services, short cleaning times; and high
percentage of online sales.
Competitive Strategy for Low Cost Airlines
Key Features of LCC Business Model
There are two LCCs models: 1. Independent Airlines (e.g. Southwest, Jetblue, Ryanair, and Easyjet)2. Subsidiary of a legacy airline (e.g. Go, Buzz, Jetstar, Jetstar Asia, Valuair, and Tiger)In summary, the LCC model comprises:
Competitive Strategy for Low Cost Airlines
Key Features of LCC Business Model
• Low fares
• High frequency flights
• Point-to-point service
• No free meals or drinks on board
• No seat pre-assignment
• Short flights
• Flights using secondary airports.
• The first major problem that the low-cost sector had to face in the period
after 2004 was the dramatic surge in new capacity which was creating
substantial overcapacity in the market
• As mentioned earlier, There are over 30 LCCs have been launched since
2002 worldwide
Competitive Strategy for Low Cost Airlines
Challenges for LCCs
• The second challenge being faced by low-cost operators after 2004 was the continued decline in yield or average fare• This was an inevitable consequence of over-capacity on an increasing number of routes• But it was also due to the new pricing policies of most of the conventional airlines as they fought back to hold on to their market share• Airlines such as British Airways introduced some very low aggressive fares in 2003-4, especially on routes or markets where they competed with low-cost carriers• This forced the latter to maintain lower fares than would otherwise have been the case• Price competition became most acute in markets where new-entrant low cost carriers tried to compete head-on with the established low-cost operators such as Ryanair or Easyjet• The result was that yields on the larger low-cost airlines declined steadily after 2000• Ryanair's average fare per passenger dropped from around €60 in that year to €46.50 in 2003, a decline of 22.5 per cent
Competitive Strategy for Low Cost Airlines
Challenges for LCCs
• Controlling costs is the third problem area faced by low-cost airlines
• Rapid growth places an airline's management and organisation under strain, and
controlling costs becomes more difficult
Competitive Strategy for Low Cost Airlines
Challenges for LCCs
• The fourth challenge, which also has cost implications, is whether and how low-
cost carriers should develop their bask model• While increasing competition between low-cost carriers will be creating downward
pressure on costs, such competition will also push airlines to try to differentiate their
product. This may well mean higher costs
• With so many players in the European low-cost market and with aggressive pricing strategies by conventional carriers, low fares may no longer be a sufficient differentiator• Low-cost operators will increasingly try to brand themselves and differentiate their product as they have done in the United States