the english academy introduction

The English Academy

Corporate Training │ Personality Development │ Mentoring │ Hand Holding

305-Helix ComplexNr. Hotel Kansar, Sayajigunj, Vadodara-390 005

Gujarat (India)(M) 88666 80407, 97279 19756,

(E-mail) [email protected]

Visit us at: http://indiamart.com/english-academy/

Lets explore!!!!!

EMPLOYEE TRAINING

AND DEVELOPMENT

Why bother?

BENEFITS TO EMPLOYEES AND EMPLOYER

Increased job satisfaction and morale among employees, therefore increased productivity

Increased employee motivation Increased efficiencies in

processes, resulting in financial gain

Increased capacity to adopt new technologies and methods

Increased innovation in strategies & products

Reduced employee turnover Enhanced company image Risk management, e.g., training

about sexual harassment, diversity training

BENEFITS TO EMPLOYEES AND EMPLOYER

Value addition Performance improvement Promotion Internal and external customer

satisfaction Standards for professional

competency

WHAT TO TRAIN FOR

Without proper training; are we setting ourselves and our staff up to fail?

Should training be mandatory for supervisory all positions ?

If so, what do need to do to make this happen?

ARE WE PREPARED FOR THE FUTURE?

DO WE NEED TO WORK ON IT????

YOU DECIDE !!

The English Academy



Gujarat (India)(M) 88666 80407, 97279 19756,



WE ARE:

Brief description of

some of our programs:

PERSONALITY DEVELOPMENT/PERSONAL BRANDING

FOR CAREERS SUCCESS - 2 DAYS

Contents: What is Personality Determinants of

Personality Know your Personality Positive Thinking How to Build Positive Self-

esteem SWOT analysis How to handle Adversities

ARE YOU READY FOR SUCCESS

(SKILLS EMPLOYERS WANT)-1 DAY

Contents: Professional’s life vs. Student’s

life Hard Skills vs. Soft Skill (for our

success) You are being judged all the time How to create good impression Four universal laws for success A new perspective for success Why think big for success

COMMUNICATION SKILLS FOR SALES & SERVICE

PROFESSIONALS-1 DAYContents:

What is Communication? The Process of Communication Words have power (Words which

invite action, words which irritate & words which motivate)

Words & phrases which sales & service professional should use

Words & phrases which sales & service professional should not use

HOW TO BUILD RAPPORT WITH CUSTOMERS ,

FAMILY MEMBERS & FRIENDSContents:Rapport Building: 1. What is rapport & importance of rapport?2. How to develop rapport with any one.3. How to improve body language for better rapport

building.4. 27 ideas call centre agents use to develop

rapport.

Instant Rapport Building:5. How sales & service professionals can use

mimicking & mirroring to develop instant rapport.

6. How to use emotional triggers to develop instant rapport.

7. How to use your aura to develop instant rapport.

BUSINESS COMMUNICATION-POWERFUL BUSINESS LETTER & E-

MAIL WRITING SKILLS -1 DAY

Contents: What is Communication? Basic Writing Skills Types of business letter Advantages & disadvantages of e-

mails 10 ways to be polite & yet effective

in business writing How to write powerful e-mails Precautions while writing e-mails

INTERPERSONAL SKILLS – 1 DAY

Contents: Assessing your Ability to Deal with

People Group Interactive Skills –

Initiating Skills, Supporting Skills, Clarifying Skills

Your Interaction – making requests, refusing requests, giving advice, disagreeing, interrupting, bridging etc

The difficult Personality Types

TIME MANAGEMENT OR HOW TO BE A TIME MANAGER – 1 DAY

Contents: Characteristics of Time Pareto Principle/Parkinson’s Law Have you done Job Analysis of your

Job? What are Time Wasters? What is Procrastination? Time Management Tools Personal Goal Setting Delegation Theory of Time Management by

Stephen R Covey Day-to-day Time Management

Techniques

STRESS MANAGEMENT – 1 DAYContents:

What is Stress? Optimum Stress level

Your Personality & Stress Symptoms of Stress Identifying likely Stressors Five ways of Dealing with Stress Anger – combat with the enemy

within

COMMUNICATION SKILLS

– 2 DAYSContents: What is Communication? The Process of Communication When Communication should

happen? Barriers in Communication Questioning Skills Listening Skills Telephone Techniques Business Writing Skills

TEAM BUILDING – 2 DAYS

Contents: Johary’s Window Group Vs Teams Attitude required to build Team 12 C’s of the Team Types of Dysfunction in a Team Five Dysfunctions of the Team

LEADERSHIP TECHNIQUES – 2 DAYSContents:

What is Leadership? Leaders Vs Managers Vs Followers Test your Leadership Potential Your Personality – Conduit of Leadership Team Leadership Getting Organized Problem solving Leadership & Conflict Resolution Assertiveness and Leadership

EFFECTIVE PRESENTATION SKILLS-1

DAYContents:

What are Public Speaking Skills? Body Language in the presentations What to handle questions in the

presentations How to conduct presentations How to create powerful ppts

OUR PRO-BONO WORKSHOPSFOR EDUCATIONAL

INSTITUTES1. ‘Shine Under Stress’

(How to Face Exams Without Fear)

2. ‘Overcome Fear to Speak & Write in English’

3. ‘Are You Preparing for Success or degree?’

& many other soft

skillstraining program

as per your need.

Partial list of the institutes where we have conducted our

workshops/training programs:

Industries/Companies

Bombardier Transportation Ltd Sharma Orthopedic (P) Ltd.

Gujarat Gas Limited Net Web Technologies (P) Ltd

Gujarat Energy Transmission Co. Ltd. Deepak Nitrite Ltd

Madhya Gujarat Vidyut Company Ltd.) Flexican Bellows & Hoses Ltd.

Gujarat Energy Training & Research Institute Esquire Machines (P) Ltd

Electrotherm (India) Ltd. Anwesha Engineering & Construction Company

Gujarat Energy Training & Research Institute SIS Telcom

Puckaro Figelhom Ltd (an ABB Company) Postal Training Center

Puriflair Ltd, Tecso Global

Collabra Technologies (P) Ltd Omnova Industries (India) Pvt Ltd.

Gujarat Liqui Pharma Caps (P) Ltd Bhagia Institute of Construction Management

Rightways Solution India (P) Ltd. & many more

Ambe Vidyalaya (M S Hoste)l Sri Satya Sai Vidayalaya

Shreyas Vidayalaya, Baroda Public Schools,

Utkarsh Vidayalaya, Sigma Group of Institutes

Shannon School Sumandeep University

IIAEC Kendriya Vidyalayas,

Gujarat Public School S R Luthra College of Management Studies

Baroda High School G H Patel College of Engg& Technology

Arena Animation Tejas Vidayalaya,

Aptech Shri Narayan Guru School

Baroda Medical College Bharati Vidyapeeth (Deemed University)

Bright Day Scool, Mira Public School,

Bhavan’s School, District Teachers Training CenterEducational Institutes

The English Academy



Gujarat (India)(M) 88666 80407, 97279 19756,



the english academy introduction

Education

helix complex

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develop rapport

rapport building

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