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SCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal , Dean Santa Clara University Professor Emeritus, Stanford 1

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Page 1: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

SCHOOL OF ENGINEERING

The Entrepreneurial Mindset

(and Design Thinking)

Godfrey Mungal, Dean

Santa Clara University

Professor Emeritus, Stanford

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SCHOOL OF ENGINEERING

My Background

Mt. Lambert RC School

CIC, class of 1971

U. of Toronto, 1971-75

UWI, 1975-76

CalTech, 1976-83, 1983-85

Stanford, 1985-2007

Santa Clara University, 2007-present

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Page 3: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

SCHOOL OF ENGINEERING

Location – Silicon Valley

Stanford

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SCHOOL OF ENGINEERING

Oldest School of Engineering in Silicon Valley

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SCHOOL OF ENGINEERING

Some Key Ideas

Creativity

Innovation

Entrepreneurial Mindset

KEEN Program

• Three Videos

Design Thinking

• Exercise (maybe)

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SCHOOL OF ENGINEERING

Creativity & Innovation

Creativity – conception of something new.

Innovation – implementation of something new.

Toyota: Learning applied to create value.

3M: New ideas – plus action or implementation – which result in an improvement, a gain or a profit.

Innovation Network: People creating value through the implementation of new ideas.

Mir Imran: Identification and definition of a problem that is worthy of solution.

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Page 7: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

SCHOOL OF ENGINEERING

Entrepreneurial Mindset

Entrepreneurial Mindset = Skillset + Mindset.

Skillset – the set of tools you acquire from your training to solve problems. A good scientist or engineer can solve lots of them.

Mindset - the attitude and disposition towards problems; Carol Dweck has written on the growth mindset vs fixed mindset.

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Page 8: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

SCHOOL OF ENGINEERING

Entrepreneur

1. One who organizes, manages, and assumes the risks of a business or enterprise

2. A person who starts a business and is willing to risk loss in order to make money

3. A person who sets up a business or businesses, taking on financial risks in the hope of profit.

“starting” – “business” – “risk”

(they are brave)

Entrepreneur Entrepreneurial Mindset

Entrepreneurial Mindset Entrepreneur

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SCHOOL OF ENGINEERING

KEEN Program

Kern Entrepreneurial Education Network – 28 institutions

A national partnership of universities with the shared mission to graduate engineers with an entrepreneurial mindset so they can create personal, economic, and societal value through a lifetime of meaningful work.

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Page 10: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

SCHOOL OF ENGINEERING

Entrepreneurial Mindset

Entrepreneurial Mindset:

A learned process – taught to anyone.

Not becoming an entrepreneur.

It is a mindset – how you approach solving a problem.

Which problem might you solve – Can I? Should I?

Not just about products but creative process

Based on 3C’s: Curiosity, Connections, Creating Value

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Curiosity

Curiosity

Do you wonder about natural phenomena (scientist) or man-made objects (engineer) or products (business) or the human experience (humanities), etc.

Must be intensely curious about things – must know how things work

This must be encouraged - preferably from an early age

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SCHOOL OF ENGINEERING

Connections

Connections

Will require a set of connections to make progress.

Information from many sources

• Customer

• Engineer – other fields

• Business help

• Scientist, Farmer, Doctor …

Connect the dots - Cross pollination

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SCHOOL OF ENGINEERING

Connections - Advantage

Connections

Information you have leads to insight when connected with other information (a customer, or a business person or a scientist or across disciplines).

You collect information in you – “repository”

Your information + other information = critical insight.

Need network of people.

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SCHOOL OF ENGINEERING

Create Value

Create value –

this is an ultimate goal to create something that is useful:

modify the widget (cheaper or uses less material)

useful to society (something people want and need)

customers (they pay for it)

else – weekend hobby

May be creating a business in the end, or passing it over to others who are more business oriented.

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SCHOOL OF ENGINEERING

Summary - EM

With the entrepreneurial mindset you approach problems differently and systematically –

• in starting a company (entrepreneur),

• within an existing company (intrapreneur),

• in a non-profit (intrapreneur),

• in a government entity (intrapreneur).

Education System must produce innovators not just technicians.

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Page 16: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

SCHOOL OF ENGINEERING

Examples – Curiosity and Connections

Frisbie to Frisbee

Bullets to Bones

• WWII - RAF

• Shrapnel – eyes

• Hard contact lens

• Bone joint cement

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SCHOOL OF ENGINEERING

Example – Curiosity and Connections

Cockle-burs to Velcro

Apeel Sciences

Materials Science, Polymer Science,

Biomedical Engineering & Chemistry

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Video – Curiosity and Connections

See KEEN Biomimicry Video #1 – example of curiosity and connections

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SCHOOL OF ENGINEERING

ENGR 168 – Startup Law for Engineers

ENGR 169 – Social Entrepreneurship

ENGR 170 – Improv for Engineers

ENGR 171A – Product Opportunity Assessment

ENGR 171B – Product Prototype to Test

ENGR 172A & B – Applied Entrepreneurship I & II

ENGR 173 – Intro to Business Fundamentals

ENGR 174 – Financial Reporting & Decision Making

ENGR 175 – Intro to Business Models

ENGR 176 – Marketing Strategy for Technical Products

ENGR 177 – Cultures of Innovation

ENGR 178 – Intellectual Property for Engineers

ENGR 179 – Intrapreneurship

Engineering Special Topic Courses

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SCHOOL OF ENGINEERING

Engineering Special Topic Courses

SCHOOL OF ENGINEERING

ENGR 167: Go To Market Strategy (1 unit; five consecutive Tuesday

evenings starting in Week 2, 5:10 – 7 pm,): Do you have a product

prototype and wondering how to turn it into a successful enterprise? This

course reviews essential concepts for new entrepreneurial ventures to

include the customer discovery phase, channels of distribution, strategic

partners, and monetary metrics. This 1-unit course is offered in a

compressed format, running from 5:10 pm – 7 pm during five consecutive

Tuesday evenings. The course will be taught by Dr. Ron Lesniak, an

instructor in the SCU Engineering Management Department as well as in

the University of California Berkeley’s Center for Entrepreneurship and

Technology. Dr. Lesniak has more than 40 years of business experience,

with more than 25 of those years in the role of corporate President or

CEO (Teledex).

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The Business Model Canvas

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The Business Model Canvas

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The Business Model Canvas

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SCHOOL OF ENGINEERING

Design Thinking

New approach to Design. Different from traditional design.

E.g. design a bridge.

Old Approach: start technical design

Size, Span

Material Selection

Weight

Features

Cost

Drawings etc. etc.

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Why?

New approach:

Start with Why

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SCHOOL OF ENGINEERING

Design Thinking

New approach: e.g. design a wheel chair

Starts with the human need in the foreground – human centric approach.

Requires empathy and human understanding.

Field work: talk to and observe those who use it - “see by looking”

• You may need to ride in one for a day to really understand the issues.

Don’t need huge sample sizes to penetrate the key issues.

DT is process: not proving and justifying but understanding and learning.

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What We Need

To reach solutions will need lots of

Brainstorming, Ideation

Visualization

Prototyping

Iteration (how many?)

Feedback from users !!! (I like …I wish..)

• Devil’s Advocate – deadly

Humility – need to accept that

you don’t have all the right answers.

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SCHOOL OF ENGINEERING

Iterations …

5132, 5 years 40

~10,000 8 years – Lonnie Johnson

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Page 29: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

SCHOOL OF ENGINEERING

What We Need

Need for Maker spaces

Places to play and experiment

Access to equipment

Could be heading to a product, or a service, or a businessplan, or a user experience.

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SCHOOL OF ENGINEERING

1500 sq. ft. facility

Supports courses, capstone teams,

and personal projects

Equipment:

– Laser Cutter

– Rapid Prototyping Machines

– 3-D Scanning System

– CNC Milling Machines

– Traditional hand and

power tools

1000+ students certified

Maker Club & Maker Challenges

Mobile Maker Educational Outreach

Maker Lab

Easy-access, hands-on prototyping for everyone

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SCHOOL OF ENGINEERING

Maker Lab: Examples of student creativity

Inverted Pendulum

Balancing Platform Montgomery Glider

Robotic HandiPhone Covers

Bronco Phone Stand

3D Cube Gear 3D Ball Bearing

3D Printed Quadcopter Model

Autonomous Vehicle Parts

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SCHOOL OF ENGINEERING

$1M+ funding: KEEN

Courses, speakers, field trips, contests, events

Collaborative projects with other universities

New EdVenture Lab: Assists students and faculty launch real world enterprises based on academic projects

Lunch with an Entrepreneur Quarterly Innovation

Design Challenge Winners

Innovation & Entrepreneurial Mindset

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SCHOOL OF ENGINEERING

Videos - Ideation

See KEEN Video #2 Bisociation

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SCHOOL OF ENGINEERING

Mind Map – Divergent and Creative Thinking

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Mind Map

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Page 36: The Entrepreneurial Mindset (and Design Thinking) · PDF fileSCHOOL OF ENGINEERING The Entrepreneurial Mindset (and Design Thinking) Godfrey Mungal, Dean Santa Clara University Professor

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Painstorming

Rent room in SFO – AirBnB (2008)

Get around SFO (Paris) – Uber (2009)

See KEEN Video #3 - Painstorming

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SCHOOL OF ENGINEERING

Infinity Bike Seat

Dr. Vince Marcel – Chiropractor - Triathlete (60-100 mile rides) -

Saddle sores – Tried padded shorts, creamers, fit experts, various

bike seats, the pain was still there. My friends that rode

professionally said, “it’s just part of the game. You have to ride

more. Get blisters, build callouses, and desensitize the tissue.”

2012: On one of the 100 mile training rides, I was run off the road, and herniated 3

discs in my neck…wife…“I guess you have time to design that bike seat!” … excuses

I started with plaster molds, and soon moved to carving seats out of wood, which was

really slow. Then I moved to clay. This medium was awesome because I was able to

sculpt with my hands exactly what was in my head.

Throughout the year, I learned about licensing, CADD, patents, R&D, materials

engineering, prototyping, production, and manufacturing.

Several functioning prototypes…Beta testing…Kickstarter 2014

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SCHOOL OF ENGINEERING

Infinity Bike Seat

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SCHOOL OF ENGINEERING

Infinity Bike Seat

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SCHOOL OF ENGINEERING

Defining the Problem … leads to the Solution

We have find problems, frame the problem, then ideate (lots of brainstorming) and iterate solutions (i.e. make and test) – not a paper exercise – real building exercises.

Mir Imran (32 companies; 500 patents) on my EAB notes the importance of framing and defining the problem, for in this process lies the solution.

• We do this naturally in our personal lives, but for some reason we jump to solutions in our professional lives. E.g. taking your car to the mechanic.

• Must question everything to frame the problem and find the solution.

• Freeze idea too quickly – you fall in love with it; refine it too quickly, you become attached, fail to explore, to keep looking for better (GehryPartners).

• Aside: role of his mother

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SCHOOL OF ENGINEERING

Question Everything … What if?

Phone

Food blender Vacuum

Office Chair

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SCHOOL OF ENGINEERING

T-MODEL Of Engineering Education

Communication – Ethics – Integrity – Global Perspective

Empathy - Creativity - Lifelong Learning

Engineering

Teamwork

Problem-

Solving

Technical

Skills

Analysis

Iterative

Design

Math

Science

Soft skills – right brain –

liberal arts education…

Deep Technical Core -

Hard skills – left brain

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Stanford d.school

They believe everyone has the capacity to be creative.

Create learning experiences that help people unlock their creative potential andapply it to the world.

Design can be applied to all kinds of problems. But, just like humans, problems are often messy and complex—and need to be tackled with some serious creative thinking. That’s where our approach comes in. Adding the d.school'stools and methods to a person's skill set often results in a striking transformation. Newfound creative confidence changes how people think about themselves and their ability to have impact in the world.

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IDEO – 9 cities

IDEO is a global design company. We create positive impact through design.

• The Future of Food?

• Case Study – China – Hunter-Gatherer

• A new way to vote for Los Angeles

• Creative Competitiveness for Europe’s Biggest Fashion Platform - Zalando

IDEO U – courses to unlock creative potential

Hello Design Thinking online course to get you started.

Insights for Innovation will encourage you to see the world differently, so you can uncover deep insights that help you solve problems in new ways.

From Ideas to Action will teach you the methodology IDEO experts rely on to unlock new visions of the future.

Storytelling for Influence will help you create impact inside your organization.

Leading for Creativity teaches approaches that empower individuals and teams to search for innovative solutions.

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SCHOOL OF ENGINEERING

Entrepreneurs – Jack Jia

Three elements for success: Team (40-60%), Market (30-40%), Technology (20%).

Need A-Team: have passion, talent, experience.

• Passion - especially needed in the early days. Mentally and psychologically challenging. Have feeling of loss and despair (not always about money).

• Talent – seeing the problems is ½. Must see the solutions. Must see the patterns in what is being done, not the noise.

• Experience – this is the least important; need some, but if you have 20 years in an area you may not have stretched yourself.

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Entrepreneurs…continued

Need A-players. 1 A-player = 3 B-players. A-players attract more A-players. B-players attract more B- and C-players.

Humans are pack animals by nature. We are not startup oriented which is to “leave the pack.” In the startup, need to be stubborn but flexible. Need execution, but risky. Might need to pivot.

Develop the art of hearing No’s. Speak to consumers, business –most will say no, but in doing so will give advice on why this does not work. You then are collecting information on parts of the elephant, so you have the best insights.

Everyone can develop the entrepreneurial mindset, but not everyone is an entrepreneur.

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SCHOOL OF ENGINEERING

Books & Videos

TED TalksSimon Sinek - How great leaders inspire actionSir Ken Robinson – Do Schools Kill CreativitySir Ken Robinson – Bring on the Learning RevolutionAdam Grant – The Surprising Habits of Original ThinkersAmy Cuddy - Your body language may shape who you are

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Books

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SCHOOL OF ENGINEERING

Creativity & Innovation - Recap

Creativity – conception of something new.

Innovation – implementation of something new.

Toyota: Learning applied to create value.

3M: New ideas – plus action or implementation – which result in an improvement, a gain or a profit.

Innovation Network: People creating value through the implementation of new ideas.

Mir Imran: Identification and definition of a problem that is worthy of solution. Question everything.

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Conclusions

Creativity and Innovation (we all have this capability)

• Win or Lose the Game

Entrepreneurial Mindset (learned skill)

• 3C’s – Curiosity, Connections, Create Value

• Not the same as becoming an entrepreneur

Design Thinking (applicable to many fields)

• Why?

• Starts with empathy, customer needs

• Define the problem

• Question everything

T-Shaped Individuals

Thank you !!50