Are you fit for the digital economy?

The European e-Leadership Initiative

London, 5 June 2015

Service contract for the European Commission

Werner B. Korte

empirica GmbH

Internal Market, Industry, Entrepreneurship and SMEs

European e-Leadership Initiative

SMEs and Start-ups January 2014 – September 2015 www.eskills-lead.eu www.leadership2015.eu

2

CIOs, large corporations January 2013 – March 2015 www.eskills-guide.eu www.eskills2014conference.eu

ICT Workforce in the EU

3

7,3 7,4 7,3 7,5

3,2 3,2 3,2 3,3 3,5 3,7 3,8 3,9 4,0 4,1 4,3 4,5 4,6 4,7

0,3%

1,4% 1,0%

8,5% 5,0%

2,4% 3,2%

2,7% 2,6%

4,1% 3,9%

2,7% 2,6%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

0

1

2

3

4

5

6

7

8

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

mil

lio

n

Broad definition (EU28, 2011-2013) Core definition (EU27) See next slide for definition ISCO-08 25+351, ISCO-88 213+312; 2010-2011 break in series

Based on Eurostat LFS data, some estimations

Structural Changes of the ICT Workforce EU27, 2011-2014

Management, architecture and

analysis

ICT managers Management and organization analysts (partly)

Systems analysts

Core ICT practitioners -

professional level

Software developers Web and multimedia developers

Applications programmers Other software and app developers and analysts

Database designers and administrators Systems administrators

Computer network professionals Other database and network professionals

Other ICT practitioners -

professional level

Electronics engineers Telecommunications engineers

IT trainers ICT sales professionals

Core ICT practitioners -

associate/ technician level

ICT operations technicians ICT user support technicians

Computer network and systems technicians Web technicians

Other ICT practitioners -

associate/ technician level

Electronics engineering technicians Process control technicians not elsewhere classified

Air traffic safety electronics technicians Medical imaging and therapeutic equipment

technicians Medical records and health information technicians

Broadcasting and audio-visual technicians Telecommunications engineering technicians

total

Source: empirica based on Eurostat LFS data

34%

9%

-21%

7%

-23%

3,5%

5

Composition of the European ICT workforce

Source: empirica, based on Eurostat LFS data 2014.

19%

34%11%

17%

20%

Management, analysis

Core professionals

Other professionals

Core practitioners

Other practitioners

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6 > +1Std.Dev. > +0.5Std.Dev. > Avg. < Avg. < -0.5 Std.Dev. < -1Std.Dev.

Indicative ICT Workforce "Maturity" Index

Source: empirica, based on Eurostat LFS data 2014.

Index = ICT share in workforce *(0.5*Management + 0.3*Core professionals + 0.2 *Core practitioners)

LU 2.04

NL 1.68

FI 1.61

SE 1.56

UK 1.55

DK 1.28

BE 1.22

EE 1.12

IE 1.09

DE 0.92

EU28 0.92

AT 0.89

LV 0.81

FR 0.80

MT 0.78

SI 0.76

CZ 0.74

PL 0.63

PT 0.61

ES 0.61

HR 0.60

BG 0.60

IT 0.59

HU 0.59

SK 0.58

CY 0.54

LT 0.47

RO 0.31

GR 0.30

DEFINITION

E-Leadership Skills Definition

8

ICT savvy

Strategic leadership

Business savvy

SCOREBOARD & INDEX

e-Leadership Scoreboard

At country level 24 indicators 7 building blocks 4 dimensions 1 overall e-leadership Index (eLI)

11

E-Leadership Scoreboard: UK

e-Leadership performance per indicatorEU UK

Master/Exec Ed level programmes with a mix of ICT & business

E-leadership candidate programmes

Enterprises that provided training to ICT/IT specialists

Line managers

ICT managers, architects and analysts

ICT core professionals

ICT graduates

Business administration graduates

High growth enterprises in ICT sector

High growth enterprises in ICT intensive sectors

Employment in ICT sector

Employment in ICT intensive sectors % of enterprises that employed ICT/IT specialists

State of cluster development

Capacity for innovation

Firm-level technology absorption

Impact of ICT on new services and products

% of enteprises using social networks

Availability of latest technologies

National policy and stakeholder initiatives on e-Leadership education and training

National policy &stakeholder initiatives on Skills for digital entrepreneurship

% of enteprises using using RFID technologies

National policy & stakeholder initiatives ICT Practitioner Skills

Quality of management schools

POLICIES & INITIATIVES

Towards a Digital Economy Importance of Policy Initiatives on e-Skills

14

E-Leadership Policy Activity Importance of Policy Initiatives on e-Leadership Skills

15

Country Reports for EU28 Countries

www.leadership2015.eu/documents

SKILLS REQUIREMENTS IN SMES

17

e-Leadership requirements of SMEs – Results from interviews and survey

ICT Quality

Strategy Develop-

ment

Process improve

ment

Product/Service

Planning

Inf. Security Strategy

Develop-ment

Innovating

Risk Manage-

ment

Change Management

Project / portfolio

management

Architecture Design

IS Gover-nance

IS and Business Strategy

Alignment

Systems Enginee-

ringBusinessPlan

Develop-ment

Tech Trend Monitoring

Applica-tion

develop-mentNeeds

Identifi-cation

Inform. security manage-

ment

Relation-ship

manage-ment

Strategy

Managing

Innovation / Transformation

e-Leadership: tech + business + strategic leadership

12%

19%

17%

14%

40%

29%

Add: • Solution

Deployment • Component

integration • Digital

marketing • Application

Design • Channel

Management • Product Service

Planning • Forecast

Development • Sales

Management

26%

17%

19%

17%

12%

10%

7%

5%

10%

5%

5% 5%

5%

5%

Importance of different sources for high growth SMEs

19

Ongoing survey, high growth SMEs & start-ups, so far 96 responses (Bias: Denmark)

Question: ”Sources of learning and talent development for leaders and key staff in the areas of -Advanced IT skills- -Advanced business management skills- -Advanced business functional / line of business skills- -Strategic and leadership skills” - % “Important”

70

%

66

%

56

%

56

%

55

%

54

%

50

%

49

%

41

%

36

%

36

%

23

%

13

%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Requirement for e-leadership: Leaning more towards ICT • Cloud computing; VMWARE; Virtualization • Big data/data analytics; Python, Django, Hadoop;

image processing; SQL • Mobile apps development; usability design; java,

javascript, interaction design • Social media • Security skills • Web development, flash development; PHP • ERP system • IT architecture, platform architecture • Knowledge of complex business systems Leaning more towards business & market • Business Development • Business analytics skills • Process optimisation • Project management • Agile methodology • Organisational change • Partnership establishment • Financial skills • Market analysis • Strategic marketing , marketing skills • Customer relations • Sales Leaning more towards strategy, personal and

interpersonal competences • Foreseeing, forecasting future needs for information • Business savvy, understand customer's needs and

business , transform this request to solution • Approach people, being a good communicator • Creativity • Independent learner • Team leading • Cultures, internationalization

Education programme / course for e-leadership: (description format)

1. Institution 2. Title 3. Responding to which requirements 4. Format (incl. formats like video lecture,

webinar, MOOCs) 5. Start 6. Costs 7. Partners 8. Duration 9. Number of participants / target, actual 10. Feedback process 11. Credits 12. Embeddedness into existing degree

programmes 13. Certificate 14. Participant profile at entry 15. Participant aspired roles 16. Modules / classes / sessions (format / to

be agreed - e.g. names as offered in syllabus)

17. Learning outcomes 18. Mapping to generic e-Leadership

learning outcomes, e-Leadership skills/competences, e-Leadership component e-CF e-skills

Demonstration: • Aarhus University (DK):

• Partner management/ virtual business networks • Social Media Strategy • Strategic Business Analytics • Planning/Managing for Growth

• Antwerp: School of Management (BE) • MITGA • Masterclass IT leadership etc. • MEITA • Platform

• New Bulgarian University (BG): • Strategy Development for ICT Intensive

Organizations • Cyber Security And Resilient Business • IT Marketing • Cloud Technology • TSP Executive Strategy • Leading a Development Team

• Henley Business School (UK): • e-Leadership Skills: New Technology and

Business Architecture • IE Business School (ES):

• Digital Innovation: A Strategic View of IT and Innovation for SMEs

• Program in management of Digital Innovation and IT Governance

Identify requirements Design education programme /

course Provide Demonstration

Target : SMEs offering ICT-enabled

services SMEs offering other non-ICT

related services DIFFERENT REQUIREMENTS

DIFFERENT EDUCATION PROGRAMMES / COURSES

DEMONSTRATIONS

Title Content Etc.

Title Content Etc.

Demonstration Programme / course xxx

Demonstration Programme / course 1

E-leadership course demonstration

•Aarhus University (DK):

• Partner management/ virtual business networks

• Social Media Marketing

• Business Analytics

• Planning/Managing for Growth

•Antwerp: School of Management (BE)

• MITGA

• Masterclass IT leadership etc.

• MEITA

• Platform

•New Bulgarian University (BG):

• Strategy Development for ICT Intensive Organizations

• Cyber Security And Resilient Business

• IT Marketing

• Cloud Technology

• TSP Executive Strategy

• Leading a Development Team

•Henley Business School (UK):

• Leading your company to high performance growth

• IE Business School (ES):

• Digital Innovation: A Strategic View of IT and Innovation for SMEs

• Program in management of Digital Innovation and IT Governance

21

Digital Innovation

and IT Governance

MITGA MEITA M.Sc.

e.g. Social Media

Strategy

teac

hin

g

teac

hin

g

teac

hin

g

Eye opening

Prospecting

Needs assessment

Familiarisation

Coaching, Consulting and Co-creation of knowledge

Training

Education

e.g. e-Leadership

Skills: New Technology

and Business Architecture

e.g. Cyber

Security

Awareness

Prioritisation

e.g. Cloud

technology

Direction

Vision

How-to’s, techniques, specific & ad hoc

Expertise, mastery

SME / entrepreneur is in need of

Education institution activity / offer

The e-leadership journey

Skills and Competences

Strategy

Knowledge base

Case studies & understanding

Trends and generalisations

e.g. Planning

for growth

Hypothesizing and theory

building

e.g. Digital Innovation: a strategic view

for SMEs

Strategy Dev’mt for ICT intens.

Org How-To’s

23

E-leadership „boomerang“

H&EE full e-Leadership programmes

HE, public or MSP entrepreneurship support

Learning material supporting structured self learning

Entrepreneurship training in initial HE

Industry / professional body training courses

Professional / managerial certification courses

Support to informal on-the-job learning

E-Learning courses, MOOCs

Product specific vendor seminars, webinars, product

training

Coaching and consulting

Venture Capital, investor

H&EE short courses

E-Le

ade

rsh

ip f

it *

Sca

lab

ility

SME or Start-Up fitness

Higher & Executive Education full e-Leadership programmes

HE, public or MSP entrepreneurship support

Learning material supporting structured self learning

Inclusion of entrepreneurship training into initial Higher Education

Training courses on e-leadership related topics targeted to SMEs or startups

Professional / managerial certification courses

Support to informal on-the-job learning

E-Learning courses, MOOCs

Product specific vendor seminars, webinars, product training

Coaching and consulting

Venture Capital, investor

Higher & Executive Education short courses

THANK YOU

Are you fit for the Digital Economy?