the evolution of enterprise video - cisco · the evolution of enterprise video maciej osiecki...
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© 2011 Cisco and/or its affiliates. All rights reserved. 1 © 2011 Cisco and/or its affiliates. All rights reserved. 1
The Evolution of Enterprise Video
Maciej Osiecki
Collaboration Systems Engineer
Sofia, 5th of March 2013
© 2011 Cisco and/or its affiliates. All rights reserved. 2
Video Cloud Mobility
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850k Android Activations per day 1
4.6 iPhones sold per second 2
BYOD
1. Google, as quoted in TechCrunch, 9/5/2012
2. Apple, Jan. 2012 press release, CIA World Factbook 2012
2000 2004 2008 2012 2016E
Source: Gartner, IDC, Strategy Analytics, company filings, BI Intelligence estimates
TABLETS
SMARTPHONES
PCs
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75% of business leaders believe in-person collaboration is
critical to business success and has the potential to increase
productivity by over 20% (Economist study)
Business videoconferencing
will grow six fold between 2011-2015 (Cisco VNI)
Web-based videoconferencing was
56.3 percent of total business videoconferencing traffic in 2011. (Cisco VNI)
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Unified Communications
TelePresence Collaboration Applications
Customer Collaboration
SERVICES
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Meeting Employee Expectations
Basic
Enhanced
Advanced
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Video Is Transforming Business
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Multipurpose
Personal Total Immersion
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Multipurpose
Personal Total Immersion
Cisco Video Endpoints/Third-Party Endpoints
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Enabling In-Person Experiences for All
Immersive Multipurpose Personal Solution
TX9000
TX 1300
C90 C60 C40
SX20 Quick Set
Healthcare Education
Cisco WebEx
EX60 / 90
Cisco Jabber Video for TelePresence Vertical
Cisco Jabber
Profile 65 / 55 / 42
Profile Dual 65 / 55
MX200 MX300
Extensions
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Distance Learning Telemedicine
Military, Emergency
Response & Disaster
Recovery
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• TelePresence typically deployed on a separate UC Manager cluster than IP Telephony
• CTS endpoints only supported proprietary MUX protocol
• Limited interoperability testing between UC Manager and VCS
• TelePresence Server required to bridge between these three worlds
SIP
H.323
Separate solutions - bridged together via Telepresence Server
Media
EX
TelePresence Server
CTS 3010
Profile
UC Manager VCS
UC
E20 UC Manager (often a separate cluster)
TMS CTSMAN
Cisco TANDBERG
MCU
CTMS MeetingPlace (Webex)
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Cisco Unified Communications
Manager
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Interoperability Gateway
Services
Video Communications Server
(VCS)
Cisco TelePresence Conductor
Expressway™
Firewall Traversal
SIP
Multipoint Services
Inter-Company, Cloud Connect,
Mobile, Teleworker
H.323 / Lync / Other
Unified Communications
Unified
Messaging
Unified Presence Unified Call
Control
and Mobility
Unified Mngmt One Button
to Push
Unified Call Control with VCS providing edge services
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• TelePresence and UC can now be deployed on the same converged UC cluster
• Jabber, E20, EX, MX, SX and C-Series endpoints can now be deployed natively on UC Manager
• Any-to-any native interoperability between all endpoints
• UCM-VCS SIP Trunking enhancements for maximum interoperability
UC Manager
VCS Control VCS Expressway
Internet
here…
here…
and here…
SIP
H.323
E20
EX
SX, MX and C-Series
CTS
Jabber
E20
SX, MX and C-Series
EX
E20 EX
Jabber
Perspective: Telepresence endpoints on UCM and VCS. Other scenarios omitted
UC endpoints
Jabber
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• 4200/4500/5300/8500 series MCUs and 7010/8700 series TelePresence Servers can now be deployed on UCM for ad hoc Add / Conf / Join / Merge / Barge escalation scenarios
• 4200/4500/5300/8500 series MCUs and 7010/8700 series TelePresence Servers deployed on VCS, or trunked to UCM, for ad hoc rendezvous dial in meetings. Keep deployed on VCS for scheduled meetings
• CTMS deployed on UCM for rendezvous/scheduled dial in conferences (TIP only)
UC Manager
VCS Control VCS Expressway
Internet
here… and here…
SIP
H.323
Perspective: Telepresence multipoint devices on UCM and VCS. Other scenarios omitted
MCU
TS MCU CTMS
here…
TS
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• CTS-MAN 1.8 can now schedule EX, MX, SX and C-Series endpoints registered to UCM or VCS
CTS-MAN 1.8 supports CTMS and TelePresence Server 7010 / 8700 as bridge types
• TMS 13.2 can now schedule CTS, EX, MX, SX and C-Series endpoints registered to UCM or VCS
TMS 13.2 supports TelePresence Server 7010 / 8700 and MCU 4200/4500/5300/8500 as bridge types
TMS 14.0 supports Conductor as a bridge type
UC Manager
VCS Control VCS Expressway
Internet
or…
SIP
H.323
E20
EX
C-Series
CTS
Movi
E20
C-Series
EX
E20 EX
Movi
Perspective: Telepresence endpoints on UCM and VCS. Other scenarios omitted
CTS-MAN TMS
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CT
SM
AN
1.9
CTMS 1.9 MCU 4x00/8x00 4.4 Conductor 2.0
Unified Communications Manager (UCM) 9.1
TE 6.0 TE 6.0 / TC 6.0 TC 6.0
E20 EX Series MX / SX / C-Series
Multipurpose and
Solution Platforms Personal Desktop Video
Video Communications Server / Expressway (VCS) 7.2
TX6.0
CTS / TX Series
Immersive
Endpoints and conferencing – deployment options and migration paths
TS 7010/8710 3.0
TM
S 1
4.0
Previous
Present
Conductor 2.0
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Medianet
Unified User Experiences
Unified Collaboration Infrastructure
Unified
Call Control
Unified
Conferencing Unified
Collaboration Edge Unified
Desktop Collaboration
Unified Management, Monitoring, Reporting
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Any-to-Any Collaboration
Improved User Experience
Maximize Reliability
Infinite Scale
Highest Return on Investment
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Feature CUCM VCS
Mobility & Shared Line (Single Number Reach)
Voice Mail & Message waiting indicator
Consultative Transfer
CUCM Adhoc Conferencing
Remote Expert support
Bluetooth headset support (Headset profile)
General UI Enhancements
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Refined Touch User Interface for EX Series
Message Waiting
Indicator and direct
access to VoiceMail
Missed calls indicator
Help desk Bluetooth support
In Audio selection
Call forward
Dial pad for
numeric
dialling
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Branch office Remote Expert
Dynamically identify and access the most appropriate subject matter expert, integrating with Cisco’s Customer Collaboration products.
Scale expertise and drive productivity
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1. Pick up a call on mobile 2. Resume call on the EX 3. Automatic escalation to video
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– manager and
administrative assistant
The admin assistant can answer calls on behalf of the manger.
Assisted Call handling
Admins can now fully manage calls and lines for executives using EX Systems
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Many devices on the same number Available operator picks up the call
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Call-flows made easy
Consistent Cisco Experience Direct interaction
Consultative Transfer Interaction
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Scalable Ad-hoc Conferencing
Seamless escalation to multi-party conferencing
Scalable and effective use of conferencing resources Automatic de-escalation from multipoint to point-to-point
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Voicemail and MWI
The red badge indicates how
many new voicemails you have.
By pressing the voicemail icon a
call is placed directly to your
voicemail.
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All-in-One UC Application
All-in-one UC Application
• Presence and IM
• Voice, video, voice messaging
• Desktop sharing, conferencing
Collaborate from Any Workspace
• PC, Mac, tablet, smart phone
• On-premises and Cloud
• Integration with Microsoft Office
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An Entirely New Way to Collaborate and Share from the Cloud
Complete Meeting Lifecycle
Related Documents
Recordings and Discussions
File Sharing
HD Conferencing
Real-time Screen Sharing
Mobile Meetings
Attendee Organization
Documents Distribution
Integrated IM and Presence
1 PREPARE 2 MEET 3 FOLLOW UP
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An Entirely New WebEx Deployment Model
WebEx Meetings in a Private Cloud Installed in your datacenter
All-in-One Conferencing Solution Incorporates audio, web and video in single solution
Same Great WebEx User Experience WebEx clients for PC, Mac, iPhone, iPad and BlackBerry; High Quality video; sharing, annotation, and collaboration tools; recording and playback, etc.
Software Based Designed for Cisco UCS Servers + VMware 5
Integrates with Cisco UC Extends Cisco UC Manager to conferencing, and meeting escalation from Jabber
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• Consolidated scheduling, with “One button to push” to launch WebEx meeting from Cisco TelePresence room
• Seamless two-way video, audio and collaboration between WebEx and standards based TelePresence
• Extending collaboration to more users, in more locations, on more devices.
Attend meetings using the most accessible collaboration technology
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Customer Premises WebEx Cloud
VCS Control
VCS Expressway
SIP Endpoints
Internet
UC Manager
Audio, Video,
Presentation, Control
Firewall Firewall
Cisco MCU
TelePresence
Server
H.323 Endpoints
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Customer Premises WebEx Cloud
SIP Endpoints
Video,
Presentation, Control
Firewall Firewall
Cisco MCU
PSTN Audio
(Optional)
Telephony Service
Providers PSTN
VCS Control
VCS Expressway Internet
UC Manager
H.323 Endpoints
Audio
Internet
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Partner-Led TelePresence Cloud Collaboration
Small and Medium Business
Partner-Led, Cisco-Hosted TelePresence Service
Cisco WebEx TelePresence:
Hosted Service from the
Cisco Collaboration Cloud
Enterprise, Midmarket, Wholesale
Partner-Hosted Offers
Cisco TelePresence Exchange
System (CTX) and Hosted
Collaboration Solution (HCS):
Service Creation Platform
for Partners
TelePresence
from the
Cloud Enhances:
Customer Choice
Calling
Communities
Speed to Deploy
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Medianet
Environments
Platform Services
Delivery Model
Experience
Remote
Office Travel
Home
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Thank you.