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Page 1: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

The Evolution of performance management

Sponsored by

Page 2: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

End-to-End Talent Management SILKROAD.COM

THE EVOLUTION OF PERFORMANCE MANAGEMENT

Presented by Alexandra Levit on behalf of SilkRoad, Inc.April 27, 2016

Page 3: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Welcome!Describe your performance management in one word.

Page 4: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

What the numbers say

Page 5: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

How did we get here?

Page 6: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Down to a science...

Page 7: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Journey to today

Page 8: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

“Performance management as practiced by most organizations has become a rule-based, bureaucratic process, existing as an end in itself rather than actually shaping performance. Employees hate it. Managers hate it. Even HR departments hate it.”

- Laszlo Bock, SVP of People Operations, Google

Page 9: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Poll: Our PM system was last updated:

A) Not in my lifetimeB) A few years agoC) Last yearD) In progress…yo!

Page 10: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Why the status quo doesn’t work:organizational disconnect

Page 11: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Why the status quo doesn’t work: the human element

Page 12: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Why the status quo doesn’t work: wrong metrics

Page 13: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Why the status quo doesn’t work: the changing nature of business

Page 14: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Evil HR Lady and the case of the high performer with the average rank

Dear Evil HR Lady,I have been in a new role for four months and have gone above and beyond my written job description. I complete all my weekly tasks on schedule, take on new projects, and often stay late or work on weekends to get the job done. When I first started, I was trained on a new function (let's call it Project Bob). My boss then asked me to work on a special project (let's call it Project Jane), which took up a lot of time. When the time came for my performance evaluation, my boss gave me a 2 regarding my work on Bob. For everything else she gave me a 3 except for one 4 on a piece related to Jane. Overall, I am very disappointed with my score, which averages out to a 3 and is just that – average.

Page 15: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Page 16: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Agile performance management

Page 17: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Case study: Deloitte

Page 18: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Don’t throw out the baby: why performance management is important

Page 19: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Case study: IBM

Page 20: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

YesNoUh…

Page 21: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Getting started

Page 22: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Feedback bootcamp

Page 23: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

The opportunity…

Page 24: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

End-to-End Talent Management SILKROAD.COM

Proprietary and ConfidentialThis material is proprietary to SilkRoad, inc. It contains trade secrets and confidential information which is solely the property of SilkRoad, inc. This material is solely for the client’s internal use. This material shall not be used, reproduced, copied, disclosed, transmitted, in whole or in part, without the express consent of SilkRoad, inc.

THANK YOU!

Page 25: The Evolution of performance management - BLR · 2016. 4. 20. · End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property

End-to-End Talent Management SILKROAD.COM © 2015, SilkRoad. All Rights Reserved. All trademarks are the property of their respective owners.

Disclaimers *This webinar is designed to provide accurate and authoritative information about the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. *This webinar provides general information only and does not constitute legal advice. No attorney-client relationship has been created. If legal advice or other expert assistance is required, the services of a competent professional should be sought. We recommend that you consult with qualified local counsel familiar with your specific situation before taking any action.