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The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

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Page 1: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

The External Environment and Insurance

Tectonic Shifts, Global Transformation

Insurance Information Institute

April 4, 2014

Robert P. Hartwig, Ph.D., CPCU, President & Economist

Insurance Information Institute 110 William Street New York, NY 10038

Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

2

Presentation Outline: The External Environment and Insurance

Major Categories of External Risks

Global Economic Environment

Geopolitical Issues

Terrorism/Torts/Cyber

P/C Insurance & Reinsurance Operating Environment

Natural Catastrophe Risk

The “New” Investment Environment

New Capacity/CapitalReinsurance

Insurance Regulatory Trends in the Post-Crisis World

Q&A

Page 3: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

3

Risk & Insurance

U.S. and Global Perspective

The External Environment:

Is the World Becoming a Riskier Uncertain Place?

Page 4: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

4

5 Major Categories for External Global Risks, Uncertainties and Fears: Insurance Solutions

1. Economic Risks

2. Geopolitical Risks

3. Environmental Risks

4. Technological Risks

5. Societal Risks

Source: Adapted from World Economic Forum, Global Risks 2014; Insurance Information Institute.

While risks can

be broadly

categorized,

none are

mutually

exclusive

Page 5: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

5

Uncertainty, Risk and Fear Abound: Insurance Can Help Mitigate Risk Economic Issues in US, Europe

Weakness in China/Emerging Economies

Political Gridlock in the US, Europe, Japan

Fiscal Imbalances

Monetary Policy/Tapering/Low Interest Rates

Unemployment

Political Upheaval in the Ukraine, Middle East

Argentina, Venezuela, Thailand

Resurgent Terrorism Risk

Diffusion of Weapons of Mass Destruction

Cyber Attacks

Record Natural Disaster Losses

Climate Change

Environmental Degradation

Income Inequality

(Over)Regulation

Are “Black Swans” everywhere or

does it just seem that way?

Page 6: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

6

Top 5 Global Risks in Terms of Likelihood, 2007—2014: Insurance Can Help With Most

Source: World Economic Forum, Global Risks 2014; Insurance Information Institute.

Concerns Shift Considerably Over Short Spans of Time. 2014 Includes a Mix of Environmental Economic, Social and Environmental Risks

In 2014, societal

and environ-mental issues

dominated frequency concerns

Page 7: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

7

Top 5 Global Risks in Terms of Impact,2007—2014: Insurance Can Help With Most

Source: World Economic Forum, Global Risks 2014; Insurance Information Institute.

Concerns Over the Impacts of Economics Risks Remained High in 2014, but Societal, Environment and Technological Risks Also Loom Large

In 2014, economic

and environ-mental issues

dominated severity

concerns

Page 8: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

8

Audience Question: CAT RISK

In the US. Western Europe and Japan approximately

50%-60% of economic losses from nat cat events are

recovered through (re)insurance. In other parts of the

world the recovery rate is much smaller. Do you see this

as a major opportunity or are there intractable issues

that make closing this “uninsurance gap” impractical?

A. Yes—There are significant growth opportunities for (re)insurers

today

B. Yes—There are significant opportunities but most of the

markets for these risks are not sufficiently well developed

C. No—The “uninsurance gap” consists primarily of risks that are

difficult of impossible to (re)insure

D. Not Sure/Don’t Know

Page 9: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

99Sources: Guy Carpenter, World Bank, IMF; Insurance Information Institute .

Gap Between GDP Growth and Reinsurance Limit in Asia-Pacific Region: 2004—2013

The gap between GDP and reinsurance limit in Asia is growing—suggesting the

region is “under-reinsured”

Page 10: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Globalization:The Global Economy Creates

and Transmits Risks

10

Globalization Is a Double Edged Sword—

Creating Opportunity and Wealth But

Potentially Creating and Amplifying Risk

10

Emerging vs. “Advanced” Economies

Page 11: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

11

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.

Source: US Department of Commerce, Blue Economic Indicators 3/14; Insurance Information Institute.

2.7

%0.5

%

3.6

%3.0

%

1.7

%

-1.8

%1.3

%

-3.7

%

-5.3

%

-0.3

%1.4

%

5.0

%2.3

%

2.2

%

2.6

%2.4

%

0.1

%

2.5

%1.3

%

4.1

%2.0

%

1.3

% 3.1

%

1.1

% 2.5

% 4.1

%

2.4

%1.9

% 2.8

%3.0

%

3.1

%

3.0

%3.0

%

3.0

%2.9

%

0.4

%

-8.9%

4.1

%

1.1

%1.8

%

2.5

% 3.6

%

3.1

%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

   2

00

3   

   2

00

4   

   2

00

5   

   2

00

6   

07

:1Q

07

:2Q

07

:3Q

07

:4Q

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

10

:1Q

10

:2Q

10

:3Q

10

:4Q

11

:1Q

11

:2Q

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:3Q

11

:4Q

12

:1Q

12

:2Q

12

:3Q

12

:4Q

13

:1Q

13

:2Q

13

:3Q

13

:4Q

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14

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:3Q

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:4Q

15

:1Q

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:2Q

15

:3Q

15

:4Q

Demand for Insurance Should Increase in 2014/15 as GDP Growth Accelerates Modestly and Gradually Benefits the Economy Broadly

Real GDP Growth (%)

Recession began in Dec. 2007. Economic toll of credit crunch, housing slump, labor market contraction

was severe

The Q4:2008 decline was the steepest since the Q1:1982 drop of 6.8%

2014/15 are expected to see a modest acceleration in

growth

Page 12: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

(4.0)

(2.0)

0.0

2.0

4.0

6.0

8.0

10.0

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

F1

4F

15

F

Advanced economies Emerging and developing economies World

Source: International Monetary Fund, World Economic Outlook , January 2014 WEO Update; Ins. Info. Institute.

Emerging economies (led by China) are expected to grow by 5.1% in 2014 and

5.4% in 2015.

GDP Growth: Advanced & Emerging Economies vs. World, 1970-2015F

Advanced economies are expected to grow at a modest pace of 2.2% in

2014 and to 2.3% in 2015.

World output is forecast to grow by 3.7% in 2014 and 3.9% in 2015. The world economy shrank by 0.6% in

2009 amid the global financial crisis

GDP Growth (%)

Page 13: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

13

Global GDP: 1948—2013F

$7,377

$18,828

$3,676

$1,838$579$157$84$59

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$18,000

$20,000

1948 1953 1963 1973 1983 1993 2003 2013F

Sources: World Trade Organization data through 2011; Insurance Information Institute estimate for 2013 based on IMF forecasts as of July 2013.

$ Billions

Insurance Regulation Will Necessarily Become More Transnational, Following Patterns of Global Economic Growth, the Creation of New

Insurable Exposures and International Capital Flows

Global trade volume will approach $19 trillion in 2013, a

155% over the past decade

13

Page 14: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

14

Real GDP Growth Forecasts: Major Economies: 2011 – 2015F

Sources: Blue Chip Economic Indicators (2/2014 issue); IMF; Insurance Information Institute.

1.8

%

1.5

%

0.9

%

2.2% 2.7

%

1.1

%

2.7

%

3.0

%

2.3

%

7.4

%

3.0

%

1.4

% 2.5

%

3.3

%

2.7

%

7.3

%

9.3%

2.6%

4.6%

-0.6

%

7.8%

3.0

%

0.2

%

1.8

%

1.4

%

1.9

%

-0.4

%

1.7

%2.6

%

7.7

%

-2%

0%

2%

4%

6%

8%

10%

US Euro Area UK Latin America Canada China

2011 2012 2013F 2014F 2015F

Growth Prospects Vary Widely by Region: Growth Returning in the US, Recession in the Eurozone, Some strengthening in Latin America

The Eurozoneis ending

Growth in China has outpaced the US

and Europe

US growth should

acceleratein 2014

Page 15: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

15

Real GDP Growth Forecasts: Selected Economies: 2011 – 2014F

Sources: Blue Chip Economic Indicators (9/2013 issue); Insurance Information Institute.

3.6

%

4.1

%

7.7

%

4.3

%

3.9

%

2.0

%

1.3

%

3.4

%

0.9

%

3.6

%

3.9

%

2.7

%

2.8

%

5.7

%

2.8

%

2.7

%

2.6

%

2.9

%3.6

%

3.7

%

6.7

%

3.6

%

3.5

%

2.8

%

4.1

%

2.7

%

2.4

%

4.0

%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

S. Korea Taiwan India Russia Brazil Australia Mexico

2011 2012 2013F 2014F

Growth Outside the US, Europe and Japan is Relatively Strong

Strong economies in smaller industrialized nations will bolster demand for products, services, international trade and insure

Page 16: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

16

Potential Output of Total Economy: US, China, India, Indonesia and Japan, 2000-2060F

Source: OECD; Insurance Information Institute .16

$ 2005 PPP

Growth in economic output will be

concentrated in certain developing economies

such as China and India

China will likely become the

world’s largest economy between

2025 and 2030

Page 17: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

17

World Trade Volume: 1948—2013F

$7,377

$18,828

$3,676

$1,838$579$157$84$59

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$18,000

$20,000

1948 1953 1963 1973 1983 1993 2003 2013F

Sources: World Trade Organization data through 2011; Insurance Information Institute estimate for 2013 based on IMF forecasts as of July 2013.

$ Billions

Insurance Regulation Will Necessarily Become More Transnational, Following Patterns of Global Economic Growth, the Creation of New

Insurable Exposures and International Capital Flows

Global trade volume will approach $19 trillion in 2013, a

155% over the past decade

17

Page 18: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

1818Sources: United Nations, World Population Prospects, June 13, 2013; Insurance Information Institute .

World Population Growth: 2010—2100F

Mid-range scenarios suggest a massive

slowdown in the number of

available lives to insure. Growth

will be increasing dependent on

product penetration rates

in emerging economies

The future of insurance will be tied global

population growth—life

insurance more closely than

nonlife.

Page 19: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

19

Population Growth: Developed vs. Less Developed Countries 2010—2100F

Sources: United Nations, World Population Prospects, June 13, 2013; Insurance Information Institute .19

Virtually all of the world’s population growth through the

end of the 21st century will occur in the developing world

Page 20: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Global Insurance Premium Growth Trends:

Non-Life (P/C) and Life

20

Growth Is Uneven Across Regions

and Market Segments

20

Page 21: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Life, $2.62 ,

56.8%

Non-Life,

$1.99 ,

43.2%

Life insurance accounted for nearly

57% of global premium volume in

2012 vs. 43% for Non-Life

Distribution of Global Insurance Premiums, 2012 ($ Trillions)

21

Total Premium Volume = $4.613 Trillion*

Source: Swiss Re, sigma, No. 3/2013; Insurance Information Institute.

Page 22: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

22

Distribution of Nonlife Premium: Industrialized vs. Emerging Markets, 2012

Sources: Swiss Re sigma No.3/2013; Insurance Information Institute research.

Emerging market’s share of nonlife premiums increased to 17.3% in 2012 from 14.3% in 2009. The share of premiums written in the $2 trillion global nonlife market remains much larger (82.7%) but continues to shrink.

The financial crisis and sluggish recovery in the major insurance markets will accelerate the expansion of the emerging market sector

Premium Growth Facts

17.3%82.7%

Industrialized Economies

$1, 647.5

Emerging Markets$344.1

2012, $Billions

Developing markets now account for about 40% of

global GDP but just 17.3% of nonlife premiums

Page 23: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

23

Premium Growth by Region, 20122.3

%

2.0

%

16.8

%

-3.1

%

-0.4

%

1.9

%

13.8

%

-4.9

%

2.6

%

1.7

%

-0.4

%

4.8

%

5.8

%

13.0

%

4.8

%

-1.0

%

13.0

%

2.4

%

1.8

%

11

.7%

-2.0

%

4.9

% 8.1

%

4.2

%

3.9

%

10

.5%

-0.1

%5.1

% 8.8

%

7.8

%

-10%

-5%

0%

5%

10%

15%

20%

World N.

America

Latin

America

W.

Europe

Central &

E. Europe

Advanced

Asia

Emerging

Asia

Middle

East &

Central

Asia

Africa Oceania

Life Non-Life Total

Global Premium Volume Totaled $4.613 Trillion in 2012, up 2.4% from $4.566 Trillion in 2011. Global Growth Was Weighed Down by Slow Growth

in N. America and W. Europe and Partially Offset by Emerging Markets

Latin America growth was

the strongest in 2012

Growth in Advanced Asia (incl. China) markets was

third highest in 2012

Source: Swiss Re, sigma, No. 3/2013.

Page 24: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

24

Global Real (Inflation Adjusted) Premium Growth (Life and Non-Life): 2012

Source: Swiss Re, sigma, No. 3/2013; Insurance Information Institute.

Market Life Non-Life Total

Advanced 1.8 1.5 1.7

Emerging 4.9 8.6 6.8

World 2.3 2.6 2.4

Emerging markets in Asia, including China, showed faster growth an the US or Europe

Premium growth in emerging

markets was 4 times that of

advanced economies in

2012

Page 25: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

25

Non-Life Insurance: Global Real (Inflation Adjusted) Premium Growth, 2012

Source: Swiss Re, sigma, No. 3/2013.

Market Life Non-Life Total

Advanced 1.8 1.5 1.7

Emerging 4.9 8.6 6.8

World 2.3 2.6 2.4

Real growth in non-life insurance

premiums was faster in China than the US

Page 26: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

26

Global Real (Inflation Adjusted) NonlifePremium Growth: 1980-2010

Source: Swiss Re, sigma, No. 2/2010.

-10%

-5%

0%

5%

10%

15%

20%

19

80

19

81

19

82

19

83

19

84

19

85

19

86

19

87

19

88

19

89

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

Real growth rates

Total Industrialised countries Emerging markets

Nonlife premium growth in emerging markets has

exceeded that of industrialized countries in

27 of the past 31 years, including the entirety of the

global financial crisis..

Real nonlife premium growth is very erratic in part to inflation volatility in emerging markets as

well as a lack of consistent cyclicality

Average: 1980-2010

Industrialized Countries: 3.8%

Emerging Markets: 9.2%

Overall Total: 4.2%

Page 27: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

27

-5%

0%

5%

10%

15%

20%

25%

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13:9

M

Net Premium Growth: Annual Change, 1971—2013:Q3

(Percent)

1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2013:9M = 4.2%

2012 growth was +4.3%

Page 28: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

28

Non-Life Insurance: Global Real (Inflation Adjusted) Premium Growth, 2012

Source: Swiss Re, sigma, No. 3/2013.

Global Non-Life growth in 2012

exceeded the pre-crisis and post-crisis average. The same is true for advanced Asia economies like China

Page 29: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

29

Life Insurance: Global Real (Inflation Adjusted) Premium Growth, 2012

Source: Swiss Re, sigma, No. 3/2013.

Market Life Non-Life Total

Advanced 1.8 1.5 1.7

Emerging 4.9 8.6 6.8

World 2.3 2.6 2.4

Real growth in life insurance premiums was a bit slower in China than the US

Page 30: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

30

Life Insurance: Global Real (Inflation Adjusted) Premium Growth, 2012

Source: Swiss Re, sigma, No. 3/2013.

Global Life Insurance growth in 2012 was lower than the pre-crisis average but

above than the post-crisis average. Advanced Asia

economies like China saw stronger growth

on average than before or after the crisis.

Page 31: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

31

Life and Non-Life Insurance Penetrationas a % of GDP: 1962-2012

Source: Swiss Re, sigma, No. 3/2013.

Life insurance in emerging markets has experienced the

fastest in recent decades

Non-life markets have been slower to grow than life

Em

erg

ing

Mark

ets

Ad

van

ce

d M

ark

ets

Page 32: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

32

Premiums Written in Life and Non-Life, by Region: 1962-2012

Source: Swiss Re, sigma, No. 3/2013.

Emerging market shares rose rapidly over the past 50 years

Page 33: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

33

Population Distribution, by Region:1962-2062F

Source: Swiss Re, sigma, No. 3/2013 from United Nations Department of Economic and Sovial Affairs, Population Division.

Enormous population shifts will impact insurance demand

over the next half century

Africa is expected to

be the fastest population

growth over the next 50

years, but no expectation now of Asia-

like growth in economies or

insurance demand

Page 34: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

34

Relationship Between Real GDP and Real Life and Non-Life Premium Growth, 2012

Source: Swiss Re, sigma, No. 3/2013.

The was a clear but highly relationship between real GDP growth and real

premium growth in advance markets in 2012

Advanced Markets Emerging Markets

The correlation between real GDP growth and real

premium growth in emerging markets was much stronger than in

advanced markets in 2012

Page 35: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

35

Insurance Density and Penetration for Advanced and Emerging Markets, 2012

Source: Swiss Re, sigma, No. 3/2013.

Advanced Markets Emerging Markets

Spending and penetration are generally much higher in

advanced markets, though growth is fastest in emerging markets

Chinese spending on insurance is very

similar to Russia, but Russian spending is

mostly non-life and in China the majority is life

Page 36: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

36

The Unfortunate Nexus: Opportunity, Risk & Instability

Most of the Global Economy’s Future Gains Will be Fraught with Much

Greater Risk and Uncertainty than in the Past

Page 37: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

37Source: Aon PLC; Insurance Information Institute.

Terrorism remains a greater concern in the Middle East,

Africa and South Asia

Latin and South America have modest

terrorist threats though Brazil is elevated

Terrorism Risk in 2013: Greatest Business Opportunities Are Often in Risky Nations

Page 38: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

38Source: Aon PLC; Insurance Information Institute.

The fastest growing markets are generally also

among the politically riskiest, including East and

South Asia and Africa

Latin and South America also present insurers with growth

opportunities but political instability has

increased markedly

Problems in the Ukraine will

intensify political risk in several former

Soviet republics

Political Risk in 2013: Greatest Business Opportunities Are Often in Risky Nations

Page 39: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

3939Sources: Guy Carpenter, Swiss Re; Insurance Information Institute .

Gap Between Economic and Insured Losses: 1980—2013

The gap between economic and insured losses is

growing—suggesting both a problem and an opportunity

Page 40: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

40

Some Key Drivers in the US Economy

External Economic Considerations that Could

Drive Growth

40

Page 41: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

41

Unemployment and Underemployment Rates: Still Too High, But Falling

2

4

6

8

10

12

14

16

18

Jan

00

Jan

01

Jan

02

Jan

03

Jan

04

Jan

05

Jan

06

Jan

07

Jan

08

Jan

09

Jan

10

Jan

11

Jan

12

Jan

13

Jan

14

"Headline" Unemployment Rate U-3

Unemployment + Underemployment RateU-6

“Headline” unemployment

was 6.7% in February 2014.

4% to 6% is “normal.”

Source: US Bureau of Labor Statistics; Insurance Information Institute.

U-6 went from 8.0% in March

2007 to 17.5% in October 2009; Stood at 12.6% in Feb. 2014.8% to 10% is

“normal.”

January 2000 through February 2014, Seasonally Adjusted (%)

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving.

41

As the unemployment rate approaches 6%,

the Fed will begin signaling on short-

term rates

Page 42: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

42

US Unemployment Rate Forecast4

.5%

4.5

%4

.6%

4.8

%4

.9% 5.4

%6

.1%

6.9

%8

.1%

9.3

%9

.6% 10

.0%

9.7

%9

.6%

9.6

%

8.9

%9

.1%

9.1

%8

.7%

8.3

%

8.2

%8

.0%

7.8

%7

.7%

7.6

%7

.3%

7.0

%6

.6%

6.5

%6

.3%

6.2

%6

.1%

6.0

%5

.9%

5.8

%

9.6

%

4%

5%

6%

7%

8%

9%

10%

11%

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

14

:Q1

14

:Q2

14

:Q3

14

:Q4

15

:Q1

15

:Q2

15

:Q3

15

:Q4

Rising unemployment

eroded payrolls

and WC’s exposure base.

Unemployment peaked at 10%

in late 2009.

* = actual; = forecasts

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (3/14 edition); Insurance Information Institute.

2007:Q1 to 2015:Q4F*

Unemployment forecasts have been revised slightly

downwards. Optimistic scenarios put the

unemployment as low as 6.0% by Q4 of this year.

Jobless figures have been revised

slightly downwards for 2014/15

Page 43: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

23

15

21

70

52

12

65

73

-71

32 6

4 81

55

3-1

15

-10

6-2

21

-21

5-2

06

-26

1-2

58

-42

2-4

86

-77

6 -69

3-8

21

-69

8-8

10

-80

1-2

94

-42

6-2

72

-23

2 -14

1-2

71

-15

-23

22

0-3

8

19

29

4 11

01

20

11

71

071

99

14

99

47

22

23

23

13

20

16

61

86

21

91

25

26

81

77

19

12

22

36

42

28

24

61

02

13

17

51

72

13

61

59

25

52

11

21

52

19 26

31

64

18

82

22

20

11

70

18

01

53

24

72

72

861

45

16

2

11

3

(1,000)

(800)

(600)

(400)

(200)

0

200

400

600

Ja

n-0

7F

eb

-07

Ma

r-0

7A

pr-

07

Ma

y-0

7Ju

n-0

7Ju

l-0

7A

ug

-07

Se

p-0

7O

ct-

07

No

v-0

7D

ec-0

7Ja

n-0

8F

eb

-08

Ma

r-0

8A

pr-

08

Ma

y-0

8Ju

n-0

8Ju

l-0

8A

ug

-08

Se

p-0

8O

ct-

08

No

v-0

8D

ec-0

8Ja

n-0

9F

eb

-09

Ma

r-0

9A

pr-

09

Ma

y-0

9Ju

n-0

9Ju

l-0

9A

ug

-09

Se

p-0

9O

ct-

09

No

v-0

9D

ec-0

9Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

2F

eb

-12

Ma

r-1

2A

pr-

12

Ma

y-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Monthly Change in Private Employment

January 2007 through February 2014 (Thousands, Seasonally Adjusted)

Private Employers Added 8.64 million Jobs Since Jan. 2010 After Having Shed 5.01 Million Jobs in 2009 and 3.76 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly losses in Dec. 08–Mar. 09 were

the largest in the post-WW II period

162,000 private sector jobs were

created in February

43

Jobs Created

2013: 2.368 Mill

2012: 2.294 Mill

2011: 2.400 Mill

2010: 1.277 Mill

Page 44: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

44

(Millions of Units)

New Private Housing Starts, 1990-2019F

1.4

8

1.4

7 1.6

2

1.6

4

1.5

7

1.6

0 1.7

1 1.8

5 1.9

6 2.0

7

1.8

0

1.3

6

0.9

1

0.5

5

0.5

9

0.6

1 0.7

8 0.9

2 1.0

9

1.3

1 1.4

4

1.5

0

1.5

1

1.5

0

1.3

51.4

6

1.2

9

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F14F15F16F17F18F19F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (3/14 and 3/13); Insurance Information Institute.

Insurers Are Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage rates and demographics should continue to stimulate new home construction

for several more years

Page 45: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Florida Total Private Housing Starts,2000 – 2017F

45

The economic outlook for most of

the US is positive for the first time in many

years

Source: University of Central Florida Institute for Economic Competitiveness: http://iec.ucf.edu/post/2014/01/07/Florida-Metro-Forecast-December-2013.aspx

CRASH, CRATER, RECOVERYHomebuilding in FL continues

to recover, adding substantially to coastal exposures.

(Thousands of Units)

Page 46: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

46

The combined ratios for both personal and commercial lines

improved substantially in 2013:H1

U.S. Residual Market: Total Policies In-Force (1990-2012) (000)

Source: PIPSO; Insurance Information Institute

931.6

1,785.0

1,458.1

1,196.5

1,741.7

2,841.4

3,311.83,227.3

2,479.4

1,319.7

2,621.32,780.6

1,642.3

2,840.4

2,209.32,203.9

0

500

1,000

1,500

2,000

2,500

3,000

3,500

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

(000)

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

In the 23-year period between 1990 and 2012, the total number of policies in-force in the residual market (FAIR & Beach/Windstorm) Plans has more than tripled.

Hurricane Sandy

Page 47: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

47

U.S. Residual Market Exposure to Loss(1990-2012) ($ Billions)

Source: PIPSO; Insurance Information Institute (I.I.I.).

$281.8

$884.7

$757.9$818.1

$430.5$372.3

$54.7

$150.0

$292.0$244.2

$221.3

$419.5

$656.7 $696.4

$771.9

$703.0

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

($ Billions)

In the 23-year period between 1990 and 2012, total exposure to loss in the residual market (FAIR & Beach/Windstorm) Plans has surged from $54.7

billion in 1990 to $818.1 billion in 2012.

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

Hurricane Sandy

Page 48: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

48

Value of New Private Construction: Residential & Nonresidential, 2003-2013*

Billions of Dollars

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

03 04 05 06 07 08 09 10 11 12 13*

Non Residential

Residential

Private Construction Activity Is Moving in a Positive Direction though Remains Well Below Pre-Crisis Peak; Residential Dominates

$298.1

$15.0

$613.7

New Construction peaks at $911.8. in 2006

Trough in 2010 at $500.6B,

after plunging 55.1% ($411.2B)

2013: Value of new pvt. construction hits $667.5B, up

33% from the 2010 trough but still

27% below 2006 peak

48

$261.8

$238.8

$311.5

$356.0

*2013 figure is a seasonally adjusted annual rate as of December.

Sources: US Department of Commerce; Insurance Information Institute.

Page 49: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

49

Value of Private Construction Put in Place, by Segment, Jan. 2014 vs. Jan. 2013*

14.9%

-3.9%

1.7%

-12.2%

7.8%

41.0%

0.9%7.9%

13.8%12.3% 14.6%9.7%

47.8%

17.0%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

To

tal

Pri

vate

Co

nstr

ucti

on

Resid

en

tial

To

tal

No

nre

sid

en

tial

Lo

dg

ing

Off

ice

Co

mm

erc

ial

Healt

h C

are

Ed

ucati

on

al

Reli

gio

us

Am

usem

en

t &

Rec.

Tra

nsp

ort

ati

on

Co

mm

un

icati

on

Po

wer

Man

ufa

ctu

rin

g

Private Construction Activity is Up in Most Segments, Including the Key Residential Construction Sector; Bodes Well for Early 2014

Growth (%) Led by the Residential Construction, Lodging, Communication and Office segments, Private

sector construction activity is rising after plunging during the “Great Recession.”

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 50: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

50

Private Construction by Segment/Project Type, Jan. 2014 vs. Jan. 2013*

-3.6%

5.0%0.9%

42.6%

-30.3%

0.6%

20.6%

-3.9%-5.9%-1.6%

-16.6%

33.4%41.0%

12.3%

21.0%28.0%

17.0%

-24.2%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

To

tal

Pri

vate

Co

nstr

ucti

on

Resid

en

tial:

Sin

gle

Fam

ily

Resid

en

tial:

Mu

lti-

Fam

ily

Off

ice:

Gen

era

l

Off

ice:

Fin

an

cia

l

Au

tom

oti

ve

Fo

od

/Bevera

ge

Reta

il:

Gen

era

l

Merc

han

dis

e

Reta

il:

Sh

op

pin

g

Cen

ter

Sh

op

pin

g M

all

Dru

g S

tore

Bu

ild

ing

Su

pp

ly

Oth

er

Sto

res

Ware

ho

use:

Co

mm

erc

ial

Ware

ho

use:

Min

i-S

tora

ge

Ho

sp

itals

Med

ical

Bu

ild

ing

Sp

ecia

l C

are

Private Construction Activity is Up in Many Segments, Including the Key Residential Construction Sector, But Down in a Few

Growth (%) Shopping malls/centers and warehouse construction are

among the strongest nonresidential segments

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Page 51: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

51

$314.9$304.0

$286.4 $279.0 $274.4

$216.1 $220.2$234.2

$255.4

$289.1$308.7

$0

$50

$100

$150

$200

$250

$300

$350

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013*

($ Billions)

Government Construction Spending Peaked in 2009, Helped by Stimulus Spending, but Continues to Contract As State/Local Governments

Grapple with Deficits and Federal Sequestration Takes Hold

Value of New Federal, State and Local Government Construction: 2003-2013*

*2013 figure is a seasonally adjusted annual rate as of December.

Sources: US Department of Commerce; Insurance Information Institute.

Construction across all levels of government

peaked at $314.9B in 2009

Austerity Reigns

Govt. construction is still shrinking, down $40.5B or

12.9% since 2009 peak

Page 52: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

52

Surety, Net Premiums Written, 1990-2013E, ($ millions)

$2

,61

0

$2

,74

9

$2

,88

1

$3

,25

2

$3

,33

2

$3

,06

0

$3

,28

8

$3

,39

4

$3

,83

6

$3

,84

0

$4

,41

7

$4

,80

7

$4

,92

2

$4

,81

3

$4

,82

3

$4

,85

4

$4

,69

4

$4

,69

0

$2

,45

8

$2

,64

4

$2

,96

2

$2

,15

8

$2

,35

6

$2

,52

8

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

20

13

E

Note: 1990-1992 includes Financial Guaranty.

Source: A.M. Best; Insurance Information Institute estimate for 2013 based on 9-month data from SNL Financial.

Surety premium growth has been negative/flat ever since the “Great

Recession” began

Page 53: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

53

Surety Combined Ratio, 1990-2012*

84

.1

82

.7

84

.2

83

.8

86

.7

12

2.7

11

7.0

12

2.0

11

9.5

10

1.8

81

.6

70

.4

66

.6 79

.5

70

.5

72

.7

76

.887

.0

75

.9 83

.8

84

.7 91

.5

88

.2

0

20

40

60

80

100

120

140

19

90

19

91

19

92

19

93

19

94

19

95

19

96

19

97

19

98

19

99

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

20

08

20

09

20

10

20

11

20

12

*Net basis.Note: 1990-1992 includes Financial Guaranty.

Source: A.M. Best; Insurance Information Institute.

Underwriting performance in the surety line has been

strong since 2006

Page 54: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

54

Construction Employment,Jan. 2010—February 2014*

*Seasonally adjusted.

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,5

81

5,5

22

5,5

42

5,5

54

5,5

27

5,5

12

5,4

97

5,5

19

5,4

99

5,5

01

5,4

97

5,4

68

5,4

35 5,4

78

5,4

85

5,4

97

5,5

24

5,5

30

5,5

47

5,5

46

5,5

83

5,5

76

5,5

77

5,6

12

5,6

29

5,6

44

5,6

40

5,6

36

5,6

15

5,6

22

5,6

27

5,6

30

5,6

33

5,6

49

5,6

73

5,7

11

5,7

35 5,7

83

5,7

99

5,7

92

5,7

91

5,8

01

5,8

04

5,8

05

5,8

22

5,8

30

5,8

49

5,8

76 5,9

26

5,9

41

5,400

5,500

5,600

5,700

5,800

5,900

6,000

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

2O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4Ja

n-1

4

Construction employment is +506,000 above

Jan. 2011 (+9.3%) trough

(Thousands)

Construction and manufacturing employment constitute 1/3 of all payroll exposure.

Page 55: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

55

$200,000

$300,000

$400,000

$500,000

Jan-

92

Jan-

93

Jan-

94

Jan-

95

Jan-

96

Jan-

97

Jan-

98

Jan-

99

Jan-

00

Jan 01

Jan 02

Jan 03

Jan 04

Jan 05

Jan 06

Jan 07

Jan 08

Jan 09

Jan 10

Jan 11

12-Jan

13-Jan

Dollar Value* of Manufacturers’ Shipments Monthly, Jan. 1992—Dec. 2013

*seasonally adjusted; Dec. 2013 is preliminary; data published February 4, 2014.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Monthly shipments in Dec. 2013 exceeded the pre-crisis (July 2008) peak. Manufacturing is energy-intensive and growth leads to gains in many commercial

exposures: WC, Commercial Auto, Marine, Property, and various Liability Coverages.

$ Millions

55

The value of Manufacturing Shipments in Dec. 2013 was $492.7B—a near record high.

Page 56: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

56

Manufacturing Growth for Selected Sectors, 2013 vs. 2012*

3.0%

0.0%

-3.4%

8.1%

0.2%

2.7%

-1.8%-0.5%

3.1%

6.9%

1.7%3.1%

14.0%

0.4%1.3%

-6%-4%-2%0%2%4%6%8%

10%12%14%16%

All

Ma

nu

factu

rin

g

Du

rab

le M

fg.

Wo

od

Pro

du

cts

Pri

ma

ry

Me

tals

Fa

bri

ca

ted

Me

tals

Ma

ch

ine

ry

Ele

ctr

ica

l

Eq

uip

.

Co

mp

ute

rs &

Ele

ctr

on

ics

Tra

nsp

ort

atio

n

Eq

uip

.

No

n-D

ura

ble

Mfg

.

Fo

od

Pro

du

cts

Pe

tro

leu

m &

Co

al

Ch

em

ica

l

Pla

stics &

Ru

bb

er

Te

xtile

Pro

du

cts

Manufacturing Is Expanding—Albeit Slowly—Across a Number of Sectors that Will Contribute to Growth in Insurable Exposures Including: WC, Commercial

Property, Commercial Auto and Many Liability Coverages

Growth (%)

Manufacturing of durable goods was especially

strong in 2012 but weakened in 2013

*Seasonally adjusted; Date are YTD comparing data through November 2013 to the same period in 2012.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Durables: +3.4% Non-Durables: +0.2%

Page 57: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

57

Manufacturing Employment,Jan. 2010—February 2014*

11

,46

01

1,4

60

11

,46

61

1,4

97

11

,53

11

1,5

39

11

,55

81

1,5

48

11

,55

41

1,5

55

11

,57

71

1,5

90

11

,62

41

1,6

62

11

,68

21

1,7

07

11

,71

51

1,7

24

11

,74

71

1,7

60

11

,76

21

1,7

70

11

,76

91

1,7

97

11

,84

11

1,8

70

11

,91

01

1,9

20

11

,92

61

1,9

35

11

,95

71

1,9

43

11

,92

51

1,9

31

11

,93

81

1,9

51

11

,96

51

1,9

88

11

,98

41

1,9

77

11

,97

21

1,9

65

11

,94

81

1,9

63

11

,99

31

2,0

11

12

,04

61

2,0

53

12

,05

91

2,0

65

11,250

11,500

11,750

12,000

12,250Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

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p-1

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ct-

10

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ec-1

0Ja

n-1

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eb

-11

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r-1

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Ma

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n-1

1Ju

l-1

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ug

-11

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ec-1

1Ja

n-1

22

/30

/2M

ar-

12

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r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

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-12

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p-1

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12

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v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Manufacturing employment is a surprising source of strength in the economy. Employment in the sector is at a multi-year high.

*Seasonally adjusted; Jan. and Feb. 2014 are preliminary

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

(Thousands) Since Jan 2010, manufacturing employment

is up (+605,000 or +5.3%)and still growing.

Page 58: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

58

Nonfarm Payroll (Wages and Salaries):Quarterly, 2005–2013:Q4

Note: Recession indicated by gray shaded column. Data are seasonally adjusted annual rates.

Sources: http://research.stlouisfed.org/fred2/series/WASCUR; National Bureau of Economic Research (recession dates); Insurance Information Institute.

Billions

$5,500

$5,750

$6,000

$6,250

$6,500

$6,750

$7,000

$7,250

$7,5000

5:Q

1

05

:Q2

05

:Q3

05

:Q4

06

:Q1

06

:Q2

06

:Q3

06

:Q4

07

:Q1

07

:Q2

07

:Q3

07

:Q4

08

:Q1

08

:Q2

08

:Q3

08

:Q4

09

:Q1

09

:Q2

09

:Q3

09

:Q4

10

:Q1

10

:Q2

10

:Q3

10

:Q4

11

:Q1

11

:Q2

11

:Q3

11

:Q4

12

:Q1

12

:Q2

12

:Q3

12

:Q4

13

:Q1

13

:Q2

13

:Q3

13

:Q4

Prior Peak was 2008:Q1 at $6.60 trillion

Latest (2013:Q4) was $7.23 trillion, a new peak--$980B

above 2009 trough

Recent trough (2009:Q3) was $6.25 trillion, down

5.3% from prior peak

Payrolls are 15.7% above

their 2009 trough and up 2.0% over

the past year

58

Page 59: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

59

2.5%

4.9%

6.3%

7.8%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

2013 2014F 2015F 2016F

Business Investment: Expected to Accelerate, Fueling Commercial Exposure Growth

Accelerating business investment will be a potent driver of

commercial property and liability insurance exposures and should drive employment and WC payroll

exposures as well (with a lag)

Source: IHS Global Insights as of Jan. 13, 2014; Insurance Information Institute.

Page 60: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

50

.7 52

.7 54

.15

4.6

54

.85

3.5

53

.75

2.8 53

.95

4.6 56 5

7.1 5

9.4

59

.75

6.3

54

.45

3.3

53

.45

3.8

52

.65

2.6

52

.65

2.6

53

.05

6.8

56

.15

5.0

53

.75

4.1

52

.75

2.9 54

.3 55

.25

4.8

54

.85

5.7

55

.25

6.0

53

.15

3.7

52

.25

6.0

58

.65

4.4 55

.45

3.9

53

.0 54

.05

1.6

54

.4

40

45

50

55

60

65

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

2F

eb

-12

Ma

r-1

2A

pr-

12

Ma

y-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

ISM Non-Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through February 2014

Non-manufacturing industries have been expanding and adding jobs. This trend is likely to continue through 2014.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/nonmfgrob.cfm; Insurance Information Institute.

Optimism among non-manufacturers was hurt by

the uncertainty in Washington, but remains

resilient

60

Page 61: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

61

43

,69

4

48

,12

5

69

,30

0

62

,43

6

64

,00

4

71

,27

7

81

,23

5

82

,44

6

63

,85

3

63

,23

5

64

,85

3

71

,54

9

70

,64

3

62

,30

4

52

,37

4

51

,95

9

53

,54

9

54

,02

7

44

,36

7

37

,88

4

35

,47

2

40

,09

9

38

,54

0

35

,03

7

34

,31

7

39

,20

1

19

,69

5

28

,32

2

43

,54

6

60

,83

7

56

,28

2

47

,80

6

40

,07

5

33

,21

2

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

Business Bankruptcy Filings,1980-2013

Sources: American Bankruptcy Institute (1980-2012) at http://www.abiworld.org/AM/AMTemplate.cfm?Section=Home&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=61633; 2013 data from United States Courts at http://news.uscourts.gov; Insurance Information Institute.

Significant Exposure Implications for All Commercial Lines as Business Bankruptcies Begin to Decline

2013 bankruptcies totaled 33,212, down 17.1% from 2012—the fourth

consecutive year of decline. Business bankruptcies more than tripled during

the financial crisis.

% Change Surrounding Recessions

1980-82 58.6%

1980-87 88.7%

1990-91 10.3%

2000-01 13.0%

2006-09 208.9%

61

Page 62: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

62

12 Industries for the Next 10 Years: Insurance Solutions Needed

Export-Oriented Industries

Health Sciences

Health Care

Energy (Traditional)

Alternative Energy

Petrochemical

Agriculture

Natural Resources

Technology (incl. Biotechnology)

Light Manufacturing

Insourced Manufacturing

Many industries are

poised for growth, though

insurers’ ability to

capitalize on these

industries varies widely

Shipping (Rail, Marine, Trucking, Pipelines)

Page 63: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

U.S. Natural Has Imports and Exports, 1990 - 2040

Sources: US Energy Information Administration, Annual Energy Outlook 2014 Early Release Overview; ;Insurance Information Institute.63

Trillions of Cubic Feet

The US is now the largest gas producer in the world, though Russia is the

largest exporter. The US needs to

invest in its pipeline and

LNG infrastructure and expedite

regulatory approval to

realize its full export potential

Page 64: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

U.S. Electricity Generation by Fuel,1990 - 2040

Sources: US Energy Information Administration, Annual Energy Outlook 2014 Early Release Overview; ;Insurance Information Institute.64

Trillions of kilowatt Hours

Electricity consumption in the US will rise steadily along with the fuel

shares of natural gas and

renewables

Page 65: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

U.S. Primary Energy Consumption by Fuel, 1990 - 2040

Sources: US Energy Information Administration, Annual Energy Outlook 2014 Early Release Overview; ;Insurance Information Institute.65

Quadrillion BTUs

Energy consumption in the US will rise steadily with natural gas

fueling most of the additional consumption

Page 66: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

U.S. Petroleum and Other Liquid Fuel Supplies by Source, 1990 - 2040

Sources: US Energy Information Administration, Annual Energy Outlook 2014 Early Release Overview; ;Insurance Information Institute.66

Millions of Barrels per Day

Liquid fuel consumption is

expected to change little

through 2040, though “tight” oil will account

for a much larger share

thereby reducing imports of petroleum products

Page 67: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

67

Oil & Gas Extraction Employment,Jan. 2010—Feb. 2014*

*Seasonally adjusted

Sources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

15

6.4

15

6.4

15

6.7

15

7.6

15

8.7

15

7.8

15

8.0

15

9.5

16

0.0

16

1.5

16

1.2

16

1.2

16

3.1

16

4.4

16

6.6

16

9.3

17

0.1

17

1.0

17

2.5

17

3.6

17

6.3

17

8.2

17

8.5

18

0.9

18

1.9

18

3.1

18

4.8

18

5.2

18

5.7

18

6.8

18

7.6

18

8.0

18

8.0

18

8.2

19

0.0

19

1.7

19

1.9

19

3.4

19

2.4

19

2.6

19

3.1

19

3.3

19

5.0

19

6.5

19

9.7

20

0.6

20

3.0

20

4.1

20

6.1

20

7.8

150

160

170

180

190

200

210

220

Ja

n-1

0F

eb

-10

Ma

r-1

0A

pr-

10

Ma

y-1

0Ju

n-1

0Ju

l-1

0A

ug

-10

Se

p-1

0O

ct-

10

No

v-1

0D

ec-1

0Ja

n-1

1F

eb

-11

Ma

r-1

1A

pr-

11

Ma

y-1

1Ju

n-1

1Ju

l-1

1A

ug

-11

Se

p-1

1O

ct-

11

No

v-1

1D

ec-1

1Ja

n-1

22

/30

/2M

ar-

12

Ap

r-1

2M

ay-1

2Ju

n-1

2Ju

l-1

2A

ug

-12

Se

p-1

2O

ct-

12

No

v-1

2D

ec-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3Ju

l-1

3A

ug

-13

Se

p-1

3O

ct-

13

No

v-1

3D

ec-1

3Ja

n-1

4F

eb

-14

Oil and gas extraction employment is up 32.9% since Jan. 2010 as the energy sector booms. Domestic energy production is essential to any robust economic recovery in

the US.

(Thousands)Highest

since Aug. 1986

Page 68: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

68

The Future of Healthcare in America

P/C Insurers Are Increasingly Along for the Ride in the

American Health Care Saga

68

Page 69: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

U.S. Health Care Expenditures,1965–2022F

$42

.0$

46

.3$

51

.8$

58

.8$

66

.2$

74

.9$83.2

$93

.1$

10

3.4

$11

7.2

$13

3.6

$15

3.0

$1

74

.0$

19

5.5

$22

1.7

$25

5.8

$2

96

.7$

33

4.7

$36

9.0

$40

6.5

$44

4.6

$47

6.9

$51

9.1

$58

1.7

$64

7.5

$72

4.3

$79

1.5

$85

7.9

$92

1.5

$97

2.7

$1,0

27

.4$

1,0

81

.8$

1,1

42

.6$

1,2

08

.9$

1,2

86

.5$

1,3

77

.2$

1,4

93

.3$

1,6

38

.0$

1,7

75

.4$

1,9

01

.6$

2,0

30

.5$

2,1

63

.3$

2,2

98

.3$

2,4

06

.6$

2,5

01

.2$

2,6

00

.0$

2,7

00

.7$

2,8

06

.6$

2,9

14

.7$

3,0

93

.2$

3,2

73

.4$

3,4

58

.3$

3,6

60

.4$

3,8

89

.1$

4,1

42

.4$

4,4

16

.2$

4,7

02

.0$

5,0

08

.8

$0

$1,000

$2,000

$3,000

$4,000

$5,000

$6,000

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

U.S. health care expenditures have been on a relentless climb for most of the past half century, far outstripping population growth,

inflation of GDP growth

69

From 1965 through 2013, US health care expenditures had

increased by 69 fold. Population growth over the same period increased by a factor of just 1.6. By 2022, health spending will have

increased 119 fold.

$ Billions

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-

Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

Page 70: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

14

15

16

17

18

19

20

21

22

National Health Care Expenditures as a Share of GDP, 1965 – 2022F*

Sources: Centers for Medicare & Medicaid Services, Office of the Actuary at http://www.cms.gov/Research-Statistics-Data-and-Systems/Statistics-

Trends-and-Reports/NationalHealthExpendData/NationalHealthAccountsProjected.html accessed 3/14/14; Insurance Information Institute.

1965

5.8%

Health care expenditures as a share

of GDP rose from 5.8% in 1965 to

18.0% in 2013 and are expected to

reach 19.9% of GDP by 2022

% of GDP

2022 19.9%

1980:

9.2%

1990:

12.5%

2000:

13.8%

2010:

17.9%

Since 2009, heath expenditures as a %

of GDP have flattened out at about 18%--the

question is why and will it last?

Page 71: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

71

63.1%650.7%

2235.9%

6839.8%

0%

1000%

2000%

3000%

4000%

5000%

6000%

7000%

8000%

Population CPI GDP Health Care

Expenditures

Rate of Health Care Expenditure Increase Compared to Population, CPI and GDP

Accelerating business investment will be a potent driver of

commercial property and liability insurance exposures and should drive employment and WC payroll

exposures as well (with a lag)

Source: Insurance Information Institute research.

1965: 194.3 Mill

2013: 317.0 Mill

1965: $719.1 Bill

2013: $16,797.5 Bill

1965: $42.0 Bill

2013: $2,914.7 Bill

Page 72: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

-1%

0%

1%

2%

3%

4%

5%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

Change in Medical CPI CPI-All Items

Medical Cost Inflation vs. Overall CPI, 1995 - 2013

Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states.

Average Annual Growth Average

Healthcare: 3.8%

Overall CPI: 2.4%

Though moderating, medical inflation will continue to exceed inflation in the overall economy

Page 73: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

4.5%

3.5%2.8%

3.2%3.5%4.1%

4.6%4.7%4.0%

4.4%4.2%4.0%4.4%

3.7%3.2%3.4%

3.0%

5.1%

7.4%

10.1%10.6%

13.5%

5.4%

7.8%

6.3%6.6%

4.1%3.6% 4%

3%

1.4%

5.4%

8.8%

7.7%

7.3%

8.3%

0%

2%

4%

6%

8%

10%

12%

14%

16%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Change in Medical CPI

Change Med Cost per Lost Time Claim

WC Medical Severity Generally Outpaces the Medical CPI Rate

Sources: Med CPI from US Bureau of Labor Statistics, WC med severity from NCCI based on NCCI states.

Average annual increase in WC medical severity form 1995 through 2011 was well above the medical CPI (6.8% vs. 3.8%), but

the gap is narrowing.

Page 74: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

CYBER RISK

74

Cyber Risk is a Rapidly Emerging Exposure for Businesses Large

and Small in Every IndustryNEW III White Paper:

http://www.iii.org/assets/docs/pdf/paper_CyberRisk_2013.pdf

74

Page 75: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

75

Audience Question: CYBER RISK

Do you see the market for cyber risk

insurance products as a major growth

opportunity for commercial insurers?

A. Yes—Cyber products represent one of the industry’s

brightest growth opportunities over the next several

years

B. No—Cyber products represent only limited growth

opportunities for insurers

C. Opportunities for insurers in the cyber insurance

market have been overly hyped

Page 76: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Data Breaches 2005-2013, by Number of Breaches and Records Exposed

# Data Breaches/Millions of Records Exposed

* 2013 figures as of Jan. 1, 2014 from the ITRC updated to an additional 30 million records breached (Target) as disclosed in Jan. 2014.Source: Identity Theft Resource Center.

157

321

446

656

498

419447

619662

87.9

17.322.9

35.7

19.1

66.9

222.5

16.2

127.7

100

200

300

400

500

600

700

2005 2006 2007 2008 2009 2010 2011 2012 2013*

0

20

40

60

80

100

120

140

160

180

200

220

# Data Breaches # Records Exposed (Millions)

The Total Number of Data Breaches (+38%) and Number of Records Exposed (+408%) in 2013 Soared

Millions

Page 77: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Shifting Legal Liability & Tort Environment

77

Is the Tort PendulumSwinging Against Insurers?

77

Page 78: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

78

Over the Last Three Decades, Total Tort Costs as a % of GDP Appear Somewhat Cyclical, 1980-2013E

$0

$50

$100

$150

$200

$250

$300

80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10 12E

To

rt S

ys

tem

Co

sts

1.50%

1.75%

2.00%

2.25%

2.50%

To

rt Co

sts

as

% o

f GD

P

Tort Sytem Costs Tort Costs as % of GDP

($ Billions)

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, Appendix 1A

Tort costs in dollar terms have remained high but relatively stable since the mid-2000s., but are down

substantially as a share of GDP

Deepwater Horizon Spike

in 2010

1.68% of GDP in 2013

2.21% of GDP in 2003

= pre-tort reform peak

Page 79: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

79

Commercial Lines Tort Costs: Insured vs. Self-(Un)Insured Shares, 1973-2010

Billions of Dollars

$0

$20

$40

$60

$80

$100

$120

$140

$160

73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10

Self (Un) Insured Share

Insurer Share

Tort Costs and the Share Retained by Risks Both Grew Rapidly from the mid-1970s to mid-2000s, When Tort Costs Began to Fall But Self-

Insurance Shares Continued to Rise

$9.5

$15.0

$6.0

1973: Commercial Tort Costs

Totaled $6.49B, 94% was insured,

6% self-(un)insured

1985: $46.6B 74.5% insured,

25.5% self-(un)insured

1995: $83.6B 69.5% insured,

30.5% self-(un)insured

2005: $143.5B 66.4% insured,

33.6% self-(un)insured

2009: $126.5B 64.4% insured,

35.6% self-(un)insured

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, III Calculations based on data from Appendix 4. 79

Page 80: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

80

Commercial Lines Tort Costs: Insured vs. Self-(Un)Insured Shares, 1973-2010

Percent

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10

Self (Un) Insured Share

Insurer Share

The Share of Tort Costs Retained by Risks Has Been Steadily Increasing for Nearly 40 Years. This Trend Contributes Has Left

Insurers With Less Control Over Pricing.

1973: 94% was insured,

6% self-(un)insured

1985:74.5% insured,

25.5% self-(un)insured

1995: 69.5% insured,

30.5% self-(un)insured

2005: 66.4% insured,

33.6% self-(un)insured

2010: $138.1B 56.6% insured, 44.4% self-(un)insured

(distorted by Deepwater Horizon event with most losses retained by BP)

Sources: Towers Watson, 2011 Update on US Tort Cost Trends, III Calculations based on data from Appendix 4. 80

Page 81: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Business Leaders Ranking of Liability Systems in 2012

Best States

1. Delaware

2. Nebraska

3. Wyoming

4. Minnesota

5. Kansas

6. Idaho

7. Virginia

8. North Dakota

9. Utah

10. Iowa

Worst States

41. Florida

42. Oklahoma

43. Alabama

44. New Mexico

45. Montana

46. Illinois

47. California

48. Mississippi

49. Louisiana

50. West Virginia

Source: US Chamber of Commerce 2012 State Liability Systems Ranking Study; Insurance Info. Institute.

New in 2012

Wyoming

Minnesota

Kansas

Idaho

Drop-offs

Indiana

Colorado

Massachusetts

South Dakota

Newly Notorious

Oklahoma

Rising Above

Arkansas

81

Page 82: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

82

The Nation’s Judicial Hellholes: 2012/2013

Source: American Tort Reform Association; Insurance Information Institute

West VirginiaIllinois

Madison County

New York

Albany and NYC

Watch List

Philadelphia, Pennsylvania

South Florida

Cook County, Illinois

New Jersey

Nevada

Louisiana

Dishonorable Mention

MO Supreme Court

WA Supreme Court

California

Maryland

Baltimore

Page 83: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

83

P/C Insurance & Reinsurance Operating Environment

External and Internal Influences Exert Impacts

83

Page 84: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

84

P/C (Re)Insurance Industry Financial Overview

2013: Best Year in the Post-Crisis Era

Performance Improved with Lower CATs, Strong Markets

84

Page 85: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

P/C Net Income After Taxes1991–2013:Q3 ($ Millions)

2005 ROE*= 9.6%

2006 ROE = 12.7%

2007 ROE = 10.9%

2008 ROE = 0.1%

2009 ROE = 5.0%

2010 ROE = 6.6%

2011 ROAS1 = 3.5%

2012 ROAS1 = 5.9%

2013:9M ROAS1 = 9.5%

•ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 8.9% ROAS through 2013:Q3, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.

Sources: A.M. Best, ISO, Insurance Information Institute

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $

36

,81

9

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56

$3

3,5

22

$4

3,0

29

$2

8,6

72

-$6,970

$6

5,7

77

$4

4,1

55

$2

0,5

59

$3

8,5

01

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13:9M

2013:9M ROAS

was 9.5%

Net income is up substantially (+54.7%) from

2012:Q3 $27.8B

Page 86: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

:Q3

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2013:Q3*

*Profitability = P/C insurer ROEs. 2011-13 figures are estimates based on ROAS data. Note: Data for 2008-2013 exclude

mortgage and financial guaranty insurers.

Source: Insurance Information Institute; NAIC, ISO, A.M. Best.

1977:19.0% 1987:17.3%

1997:11.6%2006:12.7%

1984: 1.8% 1992: 4.5%2001: -1.2%

9 Years

2011:

4.7%

History suggests next ROE

peak will be in 2016-2017

ROE

1975: 2.4%

2013:Q3 8.9%

Page 87: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2013 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2013:9M combined ratio including M&FG insurers is 95.8; 2012 =103.2, 2011 = 108.1, ROAS = 3.5%.

Source: Insurance Information Institute from A.M. Best and ISO Verisk Analytics data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0

96.6

102.4

106.5

95.7

14.3%

15.9%

12.7%

10.9%

7.4% 7.9%

4.7%

6.2%9.6%

8.8%

4.3%

8.9%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013:9M

0%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Lower CATs are improved ROEs

in 2013

Page 88: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

88

ROE: Property/Casualty Insurance vs. Fortune 500, 1987–2013E*

* Excludes Mortgage & Financial Guarantee in 2008 – 2013E. 2013 P/C ROE is through 2013:Q3. Sources: ISO, Fortune; Insurance Information Institute.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13E

P/C Profitability Is Both by Cyclicality and Ordinary Volatility

Hugo

Andrew

Northridge

Lowest CAT Losses in 15 Years

Sept. 11

Katrina, Rita, Wilma

4 Hurricanes

Financial Crisis*

(Percent)

Record Tornado Losses

Sandy

Page 89: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

89

ROE: ROEs by Industry vs. Fortune 500, 1987–2012*

* All figures are GAAP.Sources: ISO, Fortune; Insurance Information Institute.

-5%

0%

5%

10%

15%

20%

25%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

US P/C Insurers All US Industries L/H Insurance Comm Banks Div Fin

(Percent)Average: 1987-2012

Diversified Finl: 15.0%

Commercial Banks: 13.1%

All Industries (F500): 13.4%

Life/Health Insurance: 8.8%

P/C Insurance: 7.6%

Page 90: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

90

RNW All Lines by State, 2003-2012 Average:Highest 25 States

21

.0

17

.7

15

.1

14

.8

13

.4

13

.3

13

.1

12

.6

12

.0

11

.7

11

.4

11

.4

11

.4

11

.1

11

.0

11

.0

11

.0

10

.9

10

.9

10

.7

10

.7

10

.5

10

.3

10

.3

9.9

9.4

0

2

4

6

8

10

12

14

16

18

20

22

24

HI AK ND ME WY UT VT ID WA NH IA NE SC DC MA OR VA NC RI CA CT OH NM SD WV MT

Source: NAIC.

The most profitable states over the past decade are

widely distributed geographically, though none

are in the Gulf region

Page 91: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

91

9.2

9.1

8.9

8.9

8.6

8.5

8.3

8.1

7.9

7.7

7.7

7.6

7.4

6.5

6.5

6.1

6.1

5.5

5.2

4.9

4.9

4.2

3.2

2.0

-6.5

-9.4

-14

-12

-10

-8

-6

-4-2

0

2

4

6

8

10

KS MD CO WI FL MN TX IN US AR PA IL AZ MO NV KY NJ GA NY MI TN DE OK AL MS LA

RNW All Lines by State, 2003-2012 Average:

Lowest 25 States

Source: NAIC.

Some of the least profitable states over the past decade were hit hard

by catastrophes

Page 92: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

1. UNDERWRITING

92

Underwriting Losses in 2013 Much Improved After High

Catastrophe Losses in 2011/12

92

Page 93: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

93

P/C Insurance Industry Combined Ratio, 2001–2013:Q3*

* Excludes Mortgage & Financial Guaranty insurers 2008--2012. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013:Q3 = 95.8.

Sources: A.M. Best, ISO.

95.7

99.3100.8

106.3

102.4

96.6

101.0

92.6

100.898.4

100.1

107.5

115.8

90

100

110

120

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

:Q3

Best Combined

Ratio Since 1949 (87.6)

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned Premiums

Relatively Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Avg. CAT Losses,

More Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Cyclical Deterioration

Sandy Impacts

Lower CAT

Losses

Page 94: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

94

Number of Years with Underwriting Profits by Decade, 1920s–2010s

0 0

3

1

5

4

8

10

7

6

0

2

4

6

8

10

12

1920s 1930s 1940s 1950s 1960s 1970s 1980s 1990s 2000s* 2010s**

* 2009 combined ratio excl. mort. and finl. guaranty insurers was 99.3, which would bring the 2000s total to 4 years with an u/w profit.

**Data for the 2010s is for the period 2010 through 2013.

Note: Data for 1920–1934 based on stock companies only.

Sources: Insurance Information Institute research from A.M. Best Data.

Number of Years with Underwriting Profits

Underwriting Profits Were Common Before the 1980s (40 of the 60 Years Before 1980 Had Combined Ratios Below 100) –

But Then They Vanished. Not a Single Underwriting Profit Was Recorded in the 25 Years from 1979 Through 2003

94

Page 95: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Underwriting Gain (Loss)1975–2013:Q3*

* Includes mortgage and financial guaranty insurers in all years.

Sources: A.M. Best, ISO; Insurance Information Institute.

Large Underwriting Losses Are NOT Sustainable in Current Investment Environment

-$55

-$45

-$35

-$25

-$15

-$5

$5

$15

$25

$35

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 1213:Q3

Cumulative underwriting deficit from 1975 through

2012 is $510B

($ Billions) Underwriting profit in 2013:Q3 totaled $10.5B

High cat losses in 2011 led to the highest

underwriting loss since 2002

Page 96: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

96

Combined Ratios by Predominant Business Segment, 2013:9M vs. 2012:9M*

*Excludes mortgage and financial guaranty insurers.

Source: ISO/PCI; Insurance Information Institute

99.899.3

98.8

102.7

96.6

97.6

93.3

99.2

90

92

94

96

98

100

102

104

All Lines Personal Lines

Predominating

Commercial Lines

Predominating

Diversified Insurers

2012:9M 2013:9M

(Percent)

The combined ratios for both personal and commercial lines

improved substantially through 2013:Q3

Page 97: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

97

2

(2)

(8)

(3)

(7)

(10)(10)

(4)

(0)

11

24

14

119

(5)

(9)

(13)(12)

(10)

(14)(12)

(10)(7) (7)

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

$25

$309

2

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

E

14

E

15

E

Pri

or

Yr.

Re

se

rve

Re

lea

se

($

B)

-6

-4

-2

0

2

4

6

8 Imp

ac

t on

Co

mb

ine

d R

atio

(Po

ints

)

Prior Yr. ReserveDevelopment ($B)

Impact onCombined Ratio(Points)

P/C Reserve Development, 1992–2015E

Note: 2005 reserve development excludes a $6 billion loss portfolio transfer between American Re and Munich Re. Including this transaction, total prior year adverse development in 2005 was $7 billion. The data from 2000 and subsequent years excludes development from financial guaranty and mortgage insurance.

Sources: A.M. Best, ISO, Barclays Research (estimates).

Page 98: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

P/C Estimated Loss Reserve Deficiency/ (Redundancy), Excl. Statutory Discount

Line of Business 2013

Personal Auto Liability -$3.9B

Homeowners -$0.4

Other Liab (incl. Prod Liab) $7.5

Workers Compensation $11.1

Commercial Multi Peril $1.9

Commercial Auto Liability $0.7

Medical Professional Liab. -$3.5

Reinsurance—Nonprop Assumed $1.0

All Other Lines* -$4.6

Total Core Reserves $9.8

Asbestos & Environmental $11.2

Total P/C Industry $21.0B

Source: A.M. Best, P/C Review/Preview 2014; Insurance Information Institute. *Excluding mortgage and financial guaranty

segments.98

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99

Performance by Segment

99

Page 100: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

10

9.4

11

0.2

11

8.8

10

9.5

11

2.5

11

0.2

10

7.6

10

4.1

10

9.7

11

0.2

10

2.5 1

05

.4

91

.1

93

.6

10

4.2

98

.9

10

2.4

10

7.9

10

3.4

98

.3 99

.9

98

.9

10

2.0

11

1.1

11

2.3

12

2.3

90

95

100

105

110

115

120

125

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

F

14

F

15

F

Co

mm

erc

ial L

ine

s C

om

bin

ed

Ra

tio

*2007-2012 figures exclude mortgage and financial guaranty segments.

Source: A.M. Best (1990-2014F); Conning (2015F) Insurance Information Institute.

Commercial Lines Combined Ratio, 1990-2015F*

Commercial lines underwriting

performance is expected to improve as

improvement in pricing environment persists

100

Page 101: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Commercial Auto Combined Ratio: 1993–2015F

11

2.1

11

2.0

11

3.0

11

5.9

10

2.7

95

.2

92

.9

92

.1

92

.4 94

.3 96

.8 99

.1

97

.8

10

3.4 10

6.8

10

4.1

10

2.6

99

.8

11

8.1

11

5.7

11

6.2

80

85

90

95

100

105

110

115

120

125

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F 14F 15F

Commercial Auto is Expected to Improve as Rate Gains Outpace Any Adverse Frequency and Severity Trends

101Sources: A.M. Best (1990-2014F);Conning (2015F); Insurance Information Institute.

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Commercial Multi-Peril Combined Ratio: 1995–2015F

11

9.0

11

9.8

10

8.5

12

5.0

11

6.2

11

6.1

10

4.9

10

1.9

10

5.5

95

.4

97

.6

94

.2

96

.1

10

2.1

94

.0

10

0.7

11

6.8

11

3.6

11

5.3 1

22

.4

11

5.0

11

7.0

97

.3

89

.0

97

.7

93

.8

83

.8

89

.8

10

8.4

98

.7 10

2.5

12

0.1

11

2.0

10

1.0

99

.4

99

.0

11

3.1

11

5.0 1

21

.0

80

85

90

95

100

105

110

115

120

125

130

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F 14F 15F

CMP-Liability CMP-Non-Liability

Commercial Multi-Peril Underwriting Performance is Expected to Improve in 2013 Assuming Normal Catastrophe Loss Activity

*2013F-2012F figures are Conning figures for the combined liability and non-liability components..Sources: A.M. Best; Conning; Insurance Information Institute.

102

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General Liability Combined Ratio: 2005–2015F

11

2.9

95

.1 99

.0

94

.2

10

4.1

10

1.4

10

3.0

10

3.910

7.1 11

0.8

99

.8

80

85

90

95

100

105

110

115

05 06 07 08 09 10 11 12 13F 14F 15F

Commercial General Liability Underwriting Performance Has Been Volatile in Recent Years

Source: Conning Research and Consulting.103

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Inland Marine Combined Ratio: 1999–2015F

101.9

92.8

100.2

83.8

77.379.5

93.3

89.3

86.2

97.796.7

93.2

89.6 89.5

80.882.5

89.9

70

75

80

85

90

95

100

105

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F 14F 15F

Inland Marine is Expected to Remain Among the Most Profitable of All Lines

Sources: A.M. Best (1999-2011); Conning (2012-2015F)104

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Other & Products Liability Combined Ratio: 1991–2013F

11

0.3

10

9.1

11

2.0

12

2.6

12

4.4

11

1.8

11

4.4

11

2.1

96

.3

99

.0

95

.1

10

5.4

10

9.8

10

0.5

10

3.6

10

6.3

12

5.51

32

.8

13

3.2

11

4.5

143.6

12

3.5

11

0.6

80

90

100

110

120

130

140

150

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F

Liability Lines Have Performed Better in the Post-Tort Reform Era (~2005), but There Has

Been Some Deterioration in Recent Years

Sources: A.M. Best ; Insurance Information Institute.105

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10

3.7

10

8.0

96

.4 99

.8

10

6.6

10

7.9 1

15

.7

13

0.4 13

6.0

15

4.7

14

2.3

13

7.3

11

0.9

10

0.9

91

84

.3

77

.4

85

82

.0 87

.9 93

.3 95

.5 98

.9

10

1.0

12

7.9

70

80

90

100

110

120

130

140

150

160

170

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

E

14

F

15

F

Medical Malpractice Combined Ratio vs. All Lines Combined Ratio, 1991-2015F

Source: AM Best (1991-2014F); Conning (2015F) Insurance Information Institute.

MPL insurers in 2013 paid out an estimated $0.96 in loss and expense for every $1 they earned in premiums

In 2001, med mal insurers paid out $1.55 for every dollar earned

The dramatic improvement over the past decade has restored med

mal’s viability, though some deterioration is anticipated

106

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107

U.S. Insured Catastrophe Loss Update

2013 Was a Welcome Respite from the

High Catastrophe Losses in Recent Years

107

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108

$1

2.6

$1

1.0

$3

.8

$1

4.3

$1

1.6

$6

.1

$3

4.7

$7

.6

$1

6.3

$3

3.7

$7

3.4

$1

0.5

$7

.5

$2

9.2

$1

1.5

$1

4.4

$3

3.6

$3

5.0

$1

2.8

$1

4.0

$4

.8

$8

.0

$3

7.8

$8

.8

$2

6.4

$0

$10

$20

$30

$40

$50

$60

$70

$80

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13*

U.S. Insured Catastrophe Losses

*Through 12/31/13.

Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.)

Sources: Property Claims Service/ISO; Insurance Information Institute.

2012 Was the 3rd Highest Year on Record for Insured Losses in U.S. History on an Inflation-Adj. Basis. 2011 Losses Were the 6th Highest. YTD 2013 Running Well

Below 2011 and 2012 YTD Totals.

2012 was the third most expensive year ever for insured CAT

losses

Record tornado losses caused

2011 CAT losses to surge

($ Billions, $ 2012)

108

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Insurers Making a Difference in Impacted Communities

Source: Insurance Information Institute 109

Destroyed home in Tuscaloosa. Insurers will pay some 165,000 claims totaling $2 billion in the Tuscaloosa/

Birmingham areas alone.

Presentation of a check to Tuscaloosa Mayor Walt

Maddox to the Tuscaloosa Storm Recovery Fund

Presentation of a check to Moore, OK,

Public School Relief Fund

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110

Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2013*

*2010s represent 2010-2013.

Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers.

Source: ISO (1960-2011); A.M. Best (2012E) Insurance Information Institute.

0.4

1.2

0.4 0

.8 1.3

0.3

0.4 0

.71

.51

.00

.40

.4 0.7

1.8

1.1

0.6

1.42

.01

.32

.00

.50

.5 0.7

3.0

1.2

2.1

8.8

2.3

5.9

3.3

2.8

1.0

3.6

2.9

1.6

5.4

1.6

3.3

3.3

8.1

2.7

1.6

5.0

2.6

3.4

8.7 8.9

3.43.6

0.9

0.1

1.1

1.1

0.8

0

1

2

3

4

5

6

7

8

9

10

19

60

19

62

19

64

19

66

19

68

19

70

19

72

19

74

19

76

19

78

19

80

19

82

19

84

19

86

19

88

19

90

19

92

19

94

19

96

19

98

20

00

20

02

20

04

20

06

20

08

20

10

20

12

The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades

Avg. CAT Loss Component of theCombined Ratio

by Decade

1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 6.1E*

Combined Ratio Points Catastrophe losses as a share of all losses reached

a record high in 2012

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111

Top 10 States for InsuredCatastrophe Losses, 2013

$1,995

$1,509

$1,190

$909 $907$805 $773 $762

$677$593

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

Okl

ahoma

Texas

Illin

ois

Min

nesota

Colo

rado

Mis

siss

ippi

Neb

raska

Geo

rgia

India

na

Louis

iana

Source: The Property Claim Services (PCS) unit of ISO, a Verisk Analytics company.

$ Millions

Oklahoma let the country in insured CAT losses in 2013

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112

$9,756

$6,369

$2,318$1,511 $1,440

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

New York New Jersey Texas Kentucky Colorado

*Includes catastrophe losses of at least $25 million.

Sources: PCS unit of ISO; Insurance Information Institute.

Top 5 States by Insured Catastrophe Losses in 2012*

NY and NJ let the US in CAT losses in 2012 due Sandy

(2012, $ Billions)

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113

Top States by Inflation-Adjusted Insured Catastrophe Losses, 1983–2012

9.0%

10.4%

14.3%

66.3%

Source: PCS unit of ISO, Verisk Company.; Insurance Information Institute.

Over the Past 30 Years Florida Has Accounted for the Largest Share of Catastrophe Losses in the U.S., Followed by Texas and Louisiana

Rest of the U.S.$309.9BFlorida

$66.7B

Texas$48.8B

Louisiana$42.0B

Total: $467.5 Billion, an average of

$16.6B per year or $1.3B per month

FL is the most costly state for

CATs, with nearly $67B in insured losses

over the past 30 years

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114

Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1993–20121

0.1%

1.7%

3.8%4.7%

6.3%

7.1%

36.0%

40.4%

1. Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2012 dollars.

2. Excludes snow.

3. Does not include NFIP flood losses

4. Includes wildland fires

5. Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation.

Source: ISO’s Property Claim Services Unit.

Hurricanes & Tropical Storms, $158.2

Fires (4), $6.5

Tornadoes (2), $140.9

Winter Storms, $27.8

Terrorism, $24.8

Geological Events, $18.4

Wind/Hail/Flood (3), $14.9

Other (5), $0.2

Wind losses are by far cause the most catastrophe losses,

even if hurricanes/TS are excluded.

Tornado share of CAT losses is

rising

Insured cat losses from 1993-2012

totaled $391.7B, an average of $19.6B per year or $1.6B

per month

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115

Top 16 Most Costly Disastersin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

$7.8 $8.7 $9.2$11.1

$13.4

$18.8$23.9 $24.6$25.6

$48.7

$7.5$7.1$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene (2011) Jeanne

(2004)

Frances

(2004)

Rita

(2005)

Tornadoes/

T-Storms

(2011)

Tornadoes/

T-Storms

(2011)

Hugo

(1989)

Ivan

(2004)

Charley

(2004)

Wilma

(2005)

Ike

(2008)

Sandy*

(2012)

Northridge

(1994)

9/11 Attack

(2001)

Andrew

(1992)

Katrina

(2005)

Hurricane Sandy became the 5th

costliest event in US insurance history

Hurricane Irene became the 12th most expense hurricane

in US history in 2011

Includes Tuscaloosa, AL,

tornado

Includes Joplin, MO, tornado

12 of the 16 Most Expensive Events in US History Have

Occurred Over the Past Decade

*PCS estimate as of 4/12/13.

Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

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116

Top 16 Most Costly World Insurance Losses, 1970-2013*

(Insured Losses, 2012 Dollars, $ Billions)

*Figures do not include federally insured flood losses.

**Estimate based on PCS value of $18.75B as of 4/12/13.

Sources: Munich Re; Swiss Re; Insurance Information Institute research.

$11.1$13.4 $13.4$13.4

$18.8$23.9 $24.6$25.6

$38.6

$48.7

$7.8 $8.1 $8.5 $8.7 $9.2 $9.6

$0

$10

$20

$30

$40

$50

$60

Hugo

(1989)

Winter

Storm

Daria

(1991)

Chile

Quake

(2010)

Ivan

(2004)

Charley

(2004)

Typhoon

Mirielle

(1991)

Wilma

(2005)

Thailand

Floods

(2011)

New

Zealand

Quake

(2011)

Ike

(2008)

Sandy

(2012)**

Northridge

(1994)

WTC

Terror

Attack

(2001)

Andrew

(1992)

Japan

Quake,

Tsunami

(2011)**

Katrina

(2005)

5 of the top 14 most expensive catastrophes in

world history have occurred within the past 3 years

(2010-2012)

Hurricane Sandy is now the 6th costliest event in global

insurance history

2012 insured CAT Losses totaled $60B; Economic losses totaled $140B, according to Swiss Re

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117

Top 12 Most Costly Hurricanesin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

*PCS estimate as of 4/12/13.

Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

$9.2$11.1

$13.4

$18.8

$25.6

$48.7

$8.7$7.8$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene

(2011)

Jeanne

(2004)

Frances

(2004)

Rita

(2005)

Hugo

(1989)

Ivan

(2004)

Charley

(2004)

Wilma

(2005)

Ike

(2008)

Sandy*

(2012)

Andrew

(1992)

Katrina

(2005)

Hurricane Sandy became the 3rd costliest hurricane in US

insurance historyHurricane Irene

became the 12th most expensive hurricane in US history in 2011

10 of the 12 most costly hurricanes in insurance

history occurred over the past 9 years (2004—2012)

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118

Total Value of Insured Coastal Exposure in 2012

(2012, $ Billions)

Source: AIR Worldwide

$293.5

$239.3

$182.3

$164.6

$163.5

$118.2

$106.7

$81.9

$64.0

$60.6

$58.3

$17.3

$567.8

$713.9

$849.6

$1,175.3

$2,862.3

$2,923.1

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500

New York

Florida

Texas

Massachusetts

New Jersey

Connecticut

Louisiana

S. Carolina

Virginia

Maine

North Carolina

Alabama

Georgia

Delaware

New Hampshire

Mississippi

Rhode Island

Maryland

In 2012, New York Ranked as the #1 Most Exposed State to Hurricane Loss, Overtaking Florida with $2.862 Trillion. Texas is very exposed too, and

ranked #3 with $1.175 Trillionin insured coastal exposure

The Insured Value of All Coastal Property Was $10.6 Trillion in 2012 , Up 20% from $8.9 Trillion in 2007 and

Up 48% from $7.2 Trillion in 2004

NY and FL lead the US in the value of insured coastal exposure at $2.9 Trillion

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119

Total Value of Insured Coastal Exposure in 2007

(2007, $ Billions)

Source: AIR Worldwide

$224.4

$191.9

$158.8

$146.9

$132.8

$92.5

$85.6

$60.6

$55.7

$51.8

$54.1

$14.9

$479.9

$635.5

$772.8

$895.1

$2,378.9

$2,458.6

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000

Florida

New York

Texas

Massachusetts

New Jersey

Connecticut

Louisiana

S. Carolina

Virginia

Maine

North Carolina

Alabama

Georgia

Delaware

New Hampshire

Mississippi

Rhode Island

Maryland

In 2007, Florida Still Ranked as the #1 Most Exposed State to Hurricane Loss, with

$2.459 Trillion Exposure, but Texas is very exposed too, and ranked #3 with $895B

in insured coastal exposure

The Insured Value of All Coastal Property Was $8.9 Trillion in 2007, Up 24% from $7.2 Trillion in 2004

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120

$6,558$10,994

$44,563

$57,277

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

Homeowners* Vehicle Commercial NFIP Flood**

Commercial (i.e., business claims) are more expensive

because the value of property is often higher as well as the impact of insured business

interruption losses

*Includes rental and condo policies (excludes NFIP flood). **As of Oct. 31, 2013.

Sources: Catastrophe loss data is for Catastrophe Serial No. 90 (Oct. 28 – 31, 2012) from PCS as of March 2013; Insurance Information Institute.

Hurricane Sandy: Average Claim Payment by Type of Claim

The average insured flood loss was nearly 9 times larger than the average non-flood insured loss

(mostly wind)

Post-Sandy, the I.I.I. worked very hard to make help media, consumers and regulators understand the distinction between a flood claim and a

standard homeowners claim. NFIP is $24B in debt.

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121

Total Potential Home Value Exposure to Storm Surge Risk in 2013*

($ Billions)

*Insured and uninsured property. Based on estimated property values as of April 2013.

Source: Storm Surge Report 2013, CoreLogic.

$65.2$51.0$50.3

$35.0$22.4$20.5

$15.9$10.4$7.2$4.7$3.1$2.7$2.6$0.6

$65.6$72.0$78.0

$118.8$135.0

$386.5

$0 $50 $100 $150 $200 $250 $300 $350 $400 $450

FloridaNew York

New JerseyVirginia

LouisianaS. CarolinaN. Carolina

TexasMassachusetts

ConnecticutMarylandGeorgia

DelawareMississippi

Rhode IslandAlabama

MaineNew

PennsylvaniaDC

The Value of Homes Exposed to Storm Surge was $1.147 Trillion in 2013.* Only a fraction of this is insured, hence the huge demand for federal aid

following major coastal flooding events.

Florida is by the state most vulnerable to storm surge.

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Period Area

Economic Loss (in inflation-

adjusted 2013 $US mill)

Insured Loss (in

inflation-adjusted

2013 $US mill) Fatalities

Mar. 11-14, 1993 CAN, USA 8,061 3,224 270

Dec. 17-30,1983 USA 2,339 2,058 500

Apr. 13-17, 2007 CAN, USA 2,247 1,775 23

Dec. 10-13, 1992 USA 4,981 1,660 19

Jan. 5-12, 1998 CAN, USA 4,145 1,644 45

Feb. 10-12, 1994 USA 4,716 1,258 9

Jan. 17-20, 1994 USA 1,572 1,258 70

Apr. 7-11, 2013 USA 1,600 1,200 N/A

Jan. 1-4, 1999 CAN, USA 1,398 1,084 25

Jan. 31-Feb. 2, 2011 USA 1,346 1,010 36

*Top 10 events in original insured loss dollars were adjusted to and ranked by the Insurance Information Institute to 2013 inflation-adjusted values.

Sources: Munich Re NatCatSERVICE; Insurance Information Institute.

Top 10 Winter Storm and Winter Damage Events in the US and Canada, 1980-2013*

Ranked by Insured Loss, in Millions of $ 2013*

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123Sources: Munich Re NatCatSERVICE; Insurance Information Institute.

Winter Storm and Winter Damage Events in the US and Canada, 1980-2013 (2013 US$)

Three of the four most costly years ever for insured losses

from winter storms and damage occurred in the 1990s, led by the “Storm of the Century” in 1993.

Insured losses from

severe winter events

totaled $2 billion in

2013.

Insured winter storm and damage losses in Jan. 2014 already totaled $1.5 billion. Continued severe weather since then makes it likely that

2014 will become one of the top 5 costliest winters since 1980.

Insured Losses (Millions, $ 2013)

5-year running average

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As of December 31,

2013

Number of

Events Fatalities

Estimated Overall

Losses (US $m)

Estimated Insured

Losses (US $m)

Severe

Thunderstorm69 110 16,341 10,274

Winter Storm 11 43 2,935 1,895

Flood 19 23 1,929 240

Earthquake &

Geophysical6 1 Minor Minor

Tropical Cyclone 1 1 Minor Minor

Wildfire, Heat, &

Drought22 29 620 385

Totals 128 207 21,825 12,794

Natural Disaster Losses in the United States, by Type, 2013

124Source: Munich Re NatCatSERVICE 124

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Date Event

Estimated Economic

Losses (US $m)

Estimated Insured

Losses (US $m)

February 24 – 25 Winter Storm 1,300 690

March 18 – 19 Thunderstorms 2,200 1,600

April 7 – 11 Winter Storm 1,600 1,200

April 16 – 18 Thunderstorms 1,100 560

May 18 – 20 Thunderstorms 3,100 1,800

May 28 – 31 Thunderstorms 2,800 1,400

August 6 – 7 Thunderstorms 1,300 740

September 9 – 16 Flooding 1,500 160

November 17 - 18 Thunderstorms 1,300 931

Source: Munich Re NatCatSERVICE 125

Significant Natural Catastrophes, 2013(Events with $1 billion economic loss and/or 50 fatalities)

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U.S. Thunderstorm Insured Loss Trends, 1980 – 2013

126Source: Property Claims Service, and MR NatCatSERVICE

Thunderstorm losses in 2013 totaled $10.3 billion, the 6th

highest on record

Average

thunderstorm

losses are up 7 fold

since the early

1980s. The 5-year

running average

loss is up sharply

Hurricanes get all the headlines,

but thunderstorms are consistent

producers of large scale loss.

2008-2013 are the most expensive

years on record.

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127

Insured Homeowners Losses Dueto Lightning, 2004-2012

$735.5

$819.6

$882.2

$942.4

$1,065.5

$798.0

$1,033.5

$952.5$969.0

$500

$600

$700

$800

$900

$1,000

$1,100

2004 2005 2006 2007 2008 2009 2010 2011 2012

Source: Insurance Information Institute.

The Increased Number and Value of Expensive Electronic Devices in Homes is Pushing the Total Lightning Claim Costs Up Even as

the Number of Lightning Claims Falls

$ Millions

Lightning claims cost insurers an estimated $969 million in 2012, 31.7% from $735.5

million in 2004

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Nu

mb

er

Geophysical

(earthquake, tsunami,

volcanic activity)

Climatological

(temperature extremes,

drought, wildfire)

Meteorological (storm)

Hydrological

(flood, mass movement)

Natural Disasters in the United States, 1980 – 2013Number of Events (Annual Totals 1980 – 2013)

Source: MR NatCatSERVICE 128

22

19

81

6

50

100

150

200

250

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 128 natural disaster events in 2013

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Number of Acres Burned in Wildfires, 1980 – 2013

Source: National Interagency Fire Center 129

TX experienced significant wildfire losses in 2011 (Bastrop fire insured losses ~$500 million)

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Losses Due to Natural Disasters in the US, 1980–2013

130

Overall losses (in 2012 values) Insured losses (in 2013 values)

Source: MR NatCatSERVICE

(2013 Dollars, $ Billions) (Overall and Insured Losses)

50

100

150

200

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

2013 CAT Losses

Overall : $21.8B

Insured: $12.8B

Indicates a great deal of losses are uninsured (~40%-50% in the US) =

Growth Opportunity

2013 losses were far below 2011 and 2012 and were 44% lower

than the average from 2000-2012

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The current 5-year average (2008 - 2013) insured tropical

cyclone loss is $5.6 billion per year.

Insured US Tropical Cyclone Losses, 1980 - 2013

Sources: Property Claims Service, Munich Re NatCatSERVICE, NFIP 131

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132

The combined ratios for both personal and commercial lines

improved substantially in 2013:H1

U.S. Residual Market: Total Policies In-Force (1990-2012) (000)

Source: PIPSO; Insurance Information Institute

931.6

1,785.0

1,458.1

1,196.5

1,741.7

2,841.4

3,311.83,227.3

2,479.4

1,319.7

2,621.32,780.6

1,642.3

2,840.4

2,209.32,203.9

0

500

1,000

1,500

2,000

2,500

3,000

3,500

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

(000)

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

In the 23-year period between 1990 and 2012, the total number of policies in-force in the residual market (FAIR & Beach/Windstorm) Plans has more than tripled.

Hurricane Sandy

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133

U.S. Residual Market Exposure to Loss(1990-2012) ($ Billions)

Source: PIPSO; Insurance Information Institute (I.I.I.).

$281.8

$884.7

$757.9$818.1

$430.5$372.3

$54.7

$150.0

$292.0$244.2

$221.3

$419.5

$656.7 $696.4

$771.9

$703.0

$0

$100

$200

$300

$400

$500

$600

$700

$800

$900

$1,000

1990 1995 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

($ Billions)

In the 23-year period between 1990 and 2012, total exposure to loss in the residual market (FAIR & Beach/Windstorm) Plans has surged from $54.7

billion in 1990 to $818.1 billion in 2012.

Hurricane Andrew

4 Florida Hurricanes

Katrina, Rita and Wilma

Hurricane Sandy

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Homeowners Insurance Catastrophe-Related Claim Frequency and Severity, 1997—2012*

*All policy forms combined, countrywide.

Source: Insurance Research Council, Trends in Homeowners Insurance Claims, Sept. 2012 from ISO Fast Track data. 134

Avg. catastrophe claim cost rose

approximately 200% from 1997-2011

Cat claim frequency in 2011 was at historic highs and more than

double the rate in 1997

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Source: Munich Re Geo Risks Research, NatCatSERVICE – as of January 2014. 135

Geophysical events

(earthquake, tsunami, volcanic activity)

Meteorological events

(storm)

Hydrological events

(flood, mass movement)

Climatological events

(extreme temperature, drought, wildfire)

Extraterrestrial events

(Meteorite impact)

880

Loss events

EarthquakeChina, 20 April

Severe storms,

tornadoesUSA, 18–22 May

FloodsIndia, 14–30 June

HailstormsGermany,

27–28 July

Winter Storm Christian (St. Jude)Europe, 27–30 October

Typhoon HaiyanPhilippines,

8–12 NovemberSevere storms, tornadoesUSA, 28–31 May

Hurricanes Ingrid &

ManuelMexico, 12–19 September

FloodsCanada, 19–24 June

FloodsEurope,

30 May–19 June

Heat waveIndia, April–June

Typhoon FitowChina, Japan,

5–9 October

Earthquake (series)Pakistan, 24–28 September

FloodsAustralia,

21–31 January

Meteorite impactRussian Federation, 15

FebruaryFlash floodsCanada, 8–9 July

FloodsUSA, 9–16 September

Geophysical events

(earthquake, tsunami, volcanic activity)

Meteorological events

(storm)

Selection of significant

Natural catastrophes

Natural catastrophes Hydrological events

(flood, mass movement)

Climatological events

(extreme temperature, drought, wildfire)

Natural Loss Events:Full Year 2013

World Map

Page 136: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Geophysical

(earthquake, tsunami,

volcanic activity)

Climatological

(temperature extremes,

drought, wildfire)

Meteorological (storm)

Hydrological

(flood, mass movement)

Natural Disasters Worldwide,1980 – 2013 (Number of Events)

Source: MR NatCatSERVICE136

Nu

mb

er

200

400

600

800

1 000

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 880 natural disaster events globally in

2013 compared to 905 in 2012

Page 137: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Losses Due to Natural Disasters Worldwide, 1980–2013 (Overall & Insured Losses)

137

Overall losses (in 2013 values) Insured losses (in 2013 values)

Source: MR NatCatSERVICE

(2013 Dollars, $ Billions)(Overall and Insured Losses)

100

200

300

400

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

US$ bn

2013 Losses

Overall : $125B

Insured: $34B

There is a clear upward trend in both insured and overall losses over the past

30+ years

10-Yr. Avg. Losses

Overall : $184B

Insured: $56B

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Flood Insurance

138

Biggert-Waters 2012 Created Opportunity for Private Insurers

2014 Backtracking on Those Reforms Reduces Opportunities

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139

$6,558$10,994

$44,563

$57,277

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

Homeowners* Vehicle Commercial NFIP Flood**

Commercial (i.e., business claims) are more expensive

because the value of property is often higher as well as the impact of insured business

interruption losses

*Includes rental and condo policies (excludes NFIP flood). **As of Oct. 31, 2013.

Sources: Catastrophe loss data is for Catastrophe Serial No. 90 (Oct. 28 – 31, 2012) from PCS as of March 2013; Insurance Information Institute.

Hurricane Sandy: Average Claim Payment by Type of Claim

The average insured flood loss was nearly 9 times larger than the average non-flood insured loss

(mostly wind)

Post-Sandy, the I.I.I. worked very hard to make help media, consumers and regulators understand the distinction between a flood claim and a

standard homeowners claim. NFIP is $24B in debt.

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140

Total Potential Home Value Exposure to Storm Surge Risk in 2013*

($ Billions)

*Insured and uninsured property. Based on estimated property values as of April 2013.

Source: Storm Surge Report 2013, CoreLogic.

$65.2$51.0$50.3

$35.0$22.4$20.5

$15.9$10.4$7.2$4.7$3.1$2.7$2.6$0.6

$65.6$72.0$78.0

$118.8$135.0

$386.5

$0 $50 $100 $150 $200 $250 $300 $350 $400 $450

FloridaNew York

New JerseyVirginia

LouisianaS. CarolinaN. Carolina

TexasMassachusetts

ConnecticutMarylandGeorgia

DelawareMississippi

Rhode IslandAlabama

MaineNew

PennsylvaniaDC

The Value of Homes Exposed to Storm Surge was $1.147 Trillion in 2013.* Only a fraction of this is insured, hence the huge demand for federal aid

following major coastal flooding events.

Florida is by the state most vulnerable to storm surge.

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141

I.I.I. Poll: Flood Insurance

Q. Do you think it is fair that flood insurance premium increases are higher if people who live in high flood risk areas and rebuild their homes do not elevate them?

Source: Insurance Information Institute Annual Pulse Survey.

Almost two-thirds of Americans think that it is fair that flood insurance premiums be raised for people who live in high flood risk areas and rebuild their homes after a flood but do not elevate them.

6%

63%

31%

Don’t know

Yes

No

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Terrorism Update

142

Down to the Wire? Boston Bombings Underscore the Need for Extension of the Terrorism Risk Insurance Program

Download III’s Terrorism Insurance Report at: http://www.iii.org/white_papers/terrorism-

risk-a-constant-threat-2013.html

142

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Life

$1.2 (3%)

Aviation

Liability

$4.3 (11%)

Other

Liability

$4.9 (12%)

Biz

Interruption

$13.5 (33%)

Property -

WTC 1 & 2*

$4.4 (11%) Property -

Other

$7.4 (19%)

Aviation Hull

$0.6 (2%)

Event

Cancellation

$1.2 (3%)

Workers

Comp

$2.2 (6%)

Total Insured Losses Estimate: $40.0B***Loss total does not include March 2010 New York City settlement of up to $657.5 million to compensate approximately 10,000 Ground Zero workers or any subsequent settlements.

**$32.5 billion in 2001 dollars.

Source: Insurance Information Institute.

Loss Distribution by Type of Insurancefrom Sept. 11 Terrorist Attack ($ 2011)

($ Billions)

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144

Terrorism Insurance Take-up Rates,By Year, 2003-2012

Source: Marsh Global Analytics, 2013 Terrorism Risk Insurance Report, May 2013.

27%

49%

58% 59% 59%57%

61% 62%64%

62%

0%

10%

20%

30%

40%

50%

60%

70%

80%

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

In 2003, the first year TRIA was in effect, the terrorism take-up rate was 27 percent. Since then, it has increased steadily, remaining in the

low 60 percent range since 2009.

Take-up rates for smaller commercial risks are lower—

potentially very low in some areas and industries

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145

Terrorism Risk Insurance Program

Testified before Senate Banking Cmte. in Sept. 2013

Testified before House Financial Services Nov. 2013

Provided testimony at NYC hearing on June 2013

I.I.I. Accelerated Planned Study on Terrorism Risk and Insurance in the Wake of Boston and Hearings; Was Well Received and Widely Circulated

Working with Trades, Congressional Staff, GAO & Others

Senate Banking Committee, 9/25/13House Financial Services

Subcommittee, 11/13/13

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SURPLUS/CAPITAL/CAPACITY

146

2013 Recorded Yet Another Record High in the Primary and Reinsurance Sectors

146

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147

Policyholder Surplus, 2006:Q4–2013:Q3

Sources: ISO, A.M .Best.

($ Billions)

$487.1$496.6

$512.8$521.8

$478.5

$455.6

$437.1

$463.0

$490.8

$511.5

$540.7$530.5

$544.8

$559.2 $559.1

$538.6

$550.3

$567.8

$583.5$586.9

$607.7$614.0

$624.4

$570.7$566.5

$505.0$515.6$517.9

$400

$450

$500

$550

$600

$650

06:Q

4

07:Q

1

07:Q

2

07:Q

3

07:Q

4

08:Q

1

08:Q

2

08:Q

3

08:Q

4

09:Q

1

09:Q

2

09:Q

3

09:Q

4

10:Q

1

10:Q

2

10:Q

3

10:Q

4

11:Q

1

11:Q

2

11:Q

3

11:Q

4

12:Q

1

12:Q

2

12:Q

3

12:Q

4

13:Q

1

13:Q

2

13:Q

3

2007:Q3Pre-Crisis Peak

Surplus as of 9/30/13 stood at a record high $624.4B

2010:Q1 data includes $22.5B of

paid-in capital from a holding

company parent for one insurer’s

investment in a non-insurance

business .

The industry now has $1 of surplus for every $0.78 of NPW,close to the strongest claims-paying status in its history.

Drop due to near-record 2011 CAT losses

The P/C insurance industry entered 2014in very strong financial condition.

Page 148: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

$0

$50

$100

$150

$200

$250

$300

$350

$400

$450

$500

$550

$600

$650

$700

75 77 79 81 83 85 87 89 91 93 95 97 99 01 03 05 07 09 11 13*

US Policyholder Surplus:1975–2013*

* As of 9/30/13.

Source: A.M. Best, ISO, Insurance Information Institute.

“Surplus” is a measure of underwriting capacity. It is

analogous to “Owners Equity” or “Net Worth” in non-

insurance organizations

($ Billions)

The Premium-to-Surplus Ratio Stood at $0.78:$1 as of9/30/13, a Near Record Low (at Least in Recent History)*

Surplus as of 9/30/13 was a record $624.4, up 6.4% from $586.9 of 12/31/12, and up 42.9% ($187.3B) from the crisis trough of $437.1B at 3/31/09. Pre-

crisis peak was $521.8 as of 9/30/07. Surplus as of 9/30/13 was 19.7% above 2007 peak.

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149

U.S. INSURANCE MERGERS AND ACQUISITIONS, 2002-2012 (1)

$9,704

$59,925

$14,878

$50,793

$43,022

$50,417

$31,435

$14,373

$46,509

$54,724

$43,152

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Tra

ns

ac

tio

n v

alu

es

0

100

200

300

400

500

600

Nu

mb

er o

f tran

sa

ctio

ns

($ Millions)

(1) Includes transactions where a U.S. company was the acquirer and/or the target.

Source: Conning proprietary database.

M&A activity has returned to its pre-crisis levels.

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150

REINSURANCE MARKET CONDITIONS

Ample Capacity as Alternative Capital is

Transforming the Market

150

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151

Global Reinsurer Capital, 2007-2013:H1*

$510

$410

$340

$400

$470 $455

$505

$0

$100

$200

$300

$400

$500

$600

2007 2008 2009 2010 2011 2012 2013:H1

*Includes both traditional and non-traditional forms of reinsurance capital.

Source: Aon Benfield Aggregate study for the 6 months ending June 2013; Insurance Information Institute.

($ Billions)

Global Reinsurance Capital Has Been Trending Generally Upward Since the Global Financial Crisis, a Trend that Seems Likely to Continue

-17%

+18%

+18% -3%

+11% +1%

Page 152: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

60

80

100

120

140

160

180

200

1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 1Q13

US

D b

n

Soft market

Hard market

Hard market softening

Crisis

Excess capital

Long-Term Evolution of Shareholders’ Funds for the Guy Carpenter Global Reinsurance Composite

Source: Guy Carpenter

Page 153: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Reinsurance Pricing: Rate-on-Line Index by Region, 1990 – 2014*

*As of Jan. 1.

Source: Guy Carpenter

Lower CATs and a flood of new

capital has pushed reinsurance

pricing down in most regions,

including the US

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Alternative Capacity as a Percentage of Global Property Catastrophe Reinsurance Limit

Source: Guy Carpenter

(As of Year End)

Alternative Capacity accounted for approximately 14% or $45 billion

of the $316 in global property catastrophe reinsurance capital as

of mid-2013 (expected to rise to ~15% by year-end 2013)

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155155Sources: Guy Carpenter and A.M. Best; Insurance Information Institute .

Sources of Reinsurance Capital Change: YE 2012 to YE 2013

Net income and new 3rd party capital were the leading source of reinsurance capital growth in 2013

Page 156: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

Traditional

Reinsurance,

$268 , 88%

Collateralized

Reinsurance

(Sidecars), $15 ,

5%

Industry Loss

Warranties, $6 ,

2%

Catastrophe

Bonds, $16 , 5%

“Convergence Capital” accounted

for an estimated $45B or 14% or total

property catastrophe reinsurance capacity

as of mid-2013, up $10B over the past 18 months (since 1/1/12).

Penetration of this type of capacity is

growing

Property Catastrophe Reinsurance Capacity by Source as of Mid-2013 ($ Bill)

Source: Guy Carpenter; Mid-Year Market Report, September 2013; Insurance Information Institute. 156

Collateralized reinsurance (sidecars) is

the fastest growing segment recently

Total = $316 Billion*

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Alternative Capacity Development, 2001—2013:H1

Source: Guy Carpenter; Mid-Year Market Report, September 2013; Insurance Information Institute.

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Investor by Category, 2013 vs. 2012*

*As of June 30 each year.

Source: Aon Benfield Securities; Insurance Information Institute.

Institutional Investors are

accounting for a larger share of

alternative reinsurance

investors

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Non-Traditional Property CatastropheLimits by Type, YE 2012 vs. YE 2015E

Source: Guy Carpenter; Reinsurance Association of America; Insurance Information Institute.

$13 $15

$6 $8

$10

$11

$15

$23 $44

$57

$0

$10

$20

$30

$40

$50

$60

2012* 2015E

NON-TRADITIONAL P/CAT LIMITS BY TYPE

Cat Bond Retro ILW Collateralized Re

Source: Guy Carpenter; *As Of Mar-2013

Alternative capital is expected to rise by 30% by YE 2015 and will ultimately

account for 20-30% of total reinsurance

spend, according to Guy Carpenter

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Catastrophe Bonds: Issuance and Outstanding, 1997- 2013*

Risk Capital Amount ($ Millions)

*Through Dec. 31, 2013.Source: Guy Carpenter; Insurance Information Institute.

63

3.0

84

6.1

98

4.8

1,1

30

.0

96

6.9 2

,72

9.2

3,3

91

.7

4,6

00

.3

4,1

08

.8

5,8

52

.9

7,0

83

.0

1,991.1

1,142.81,729.8

6,9

96

.3

4,6

93

.4

1,219.5$

3,4

50

.0

$4

,04

0.4

$4

,90

4.2 $

8,5

41

.6

$1

4,0

24

.2

$1

2,0

43

.6

$1

2,5

08

.8

$1

2,1

85

.0

$1

2,1

39

.1

$1

4,8

35

.7 $1

8,5

16

.7

$2

,95

0.0

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

$14,000

$16,000

$18,000

$20,000

97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13

Risk Capital IssuedRisk Capital Outstandng at Year End

Catastrophe Bond Issuance Is Approaching Pre-Crisis Levels While Risk Capital Outstanding Stands at an All-Time Record

CAT bond issuance reached a record high in 2013

Risk capital outstanding

reached a record high in 2013

Financial crisis depressed issuance

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161

Questions Arising from Influence of Alternative Capital

Could Pension Fund Money Swamp Traditional Capacity?

US private pension funds hold ~$7 trillion in assets

2% allocation = $140 billion

Global property cat capital = ~$316 bill as of mid-2013

Do New Investors Have a Lower Cost of Capital?

New capacity expects 6-8% rate of return compared to 8-10% for traditional reinsurance, according to Dowling & Partners

Will Reinsurance Pricing Become More Closely Linked to Interest Rates?

Terms and Conditions Could Weaken

Multi-year deals

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INVESTMENTS: THE NEW REALITY

162

Investment Performance is a Key Driver of Profitability

Depressed Yields Will Necessarily Influence Underwriting & Pricing

162

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Property/Casualty Insurance Industry Investment Income: 2000–2013*1

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$47.7

$45.8

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13*

Investment Income Fell in 2012 and is Falling in 2013 Due to Persistently Low Interest Rates, Putting Additional Pressure on (Re) Insurance Pricing

1 Investment gains consist primarily of interest and stock dividends..*Estimate based on annualized actual 9M:2013 investment income of $34.338B.Sources: ISO; Insurance Information Institute.

($ Billions)

Investment earnings are running below their 2007

pre-crisis peak

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164

P/C Insurer Net Realized Capital Gains/Losses, 1990-2013:Q3

Sources: A.M. Best, ISO, Insurance Information Institute.

$2

.88

$4

.81

$9

.89

$9

.82

$1

0.8

1 $1

8.0

2

$1

3.0

2

$1

6.2

1

$6

.63

-$1

.21

$6

.61

$9

.13

$9

.70

$3

.52 $8

.92

-$7

.90

$5

.85

$7

.04

$6

.21

$6

.04

-$1

9.8

1

$9

.24

$6

.00

$1

.66

-$25

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 1213:9M

Insurers Posted Net Realized Capital Gains in 2010, 2011 and 2012 Following Two Years of Realized Losses During the Financial Crisis. Realized Capital

Losses Were the Primary Cause of 2008/2009’s Large Drop in Profits and ROE

($ Billions) Realized capital gains in 2013 will eclipse 2012 gains

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Property/Casualty Insurance Industry Investment Gain: 1994–2013:Q31

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$64.0

$31.7

$39.2

$53.4$56.2

$53.9

$40.4

$58.0

$51.9

$56.9

$0

$10

$20

$30

$40

$50

$60

$70

94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11 12 13:9M

Investment Income Continued to Fall in 2013 Due to Low Interest Rates but Realized Investment Gains Were Up Sharply; The Financial Crisis

Caused Investment Gains to Fall by 50% in 2008

1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses.* 2005 figure includes special one-time dividend of $3.2B; Sources: ISO; Insurance Information Institute.

($ Billions)

Investment gains through 2013:Q3 were approximately

double those through 2012:Q3

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166

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%

-7%

-6%

-5%

-4%

-3%

-2%

-1%

0%

Per

sona

l Lin

es

Pvt P

ass

Aut

o

Per

s Pro

p

Com

mer

cial

Com

ml A

uto

Cre

dit

Com

m P

rop

Com

m C

as

Fidel

ity/S

uret

y

War

rant

y

Sur

plus

Lin

es

Med

Mal

WC

Rei

nsur

ance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums

**US domestic reinsurance only

Source: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

166

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167

U.S. 10-Year Treasury Note Yields:A Long Downward Trend, 1990–2014*

*Monthly, through February 2014. Note: Recessions indicated by gray shaded columns.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institutes.

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

Yields on 10-Year U.S. Treasury Notes recently plunged to record modern-era lows in early 2013 but have since risen as the Fed begins “tapering” its

QE program in 2014

167

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168

U.S. Treasury Security Yields:A Long Downward Trend, 1990–2014*

*Monthly, constant maturity, nominal rates, through February 2014.

Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute.

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14

Recession2-Yr Yield10-Yr Yield

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

U.S. Treasury yields plunged to historic lows in

2013. Only longer-term yields have rebounded.

168

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169

Treasury Yield Curves: Pre-Crisis (July 2007) vs. Feb. 2014

0.05% 0.05% 0.08% 0.12%0.33%

2.15%

2.71%

4.82%4.96% 5.04% 4.96%

4.82% 4.82% 4.88% 5.00% 4.93% 5.00%5.19%

1.40%

0.69%

3.66%3.38%

0%

1%

2%

3%

4%

5%

6%

1M 3M 6M 1Y 2Y 3Y 5Y 7Y 10Y 20Y 30Y

Feb. 2014 Yield Curve

Pre-Crisis (July 2007)

Treasury yield curve remains near its most depressed level in

at least 45 years. Investment income is falling as a result.

Even as the Fed “tapers” rates are unlikely to return to pre-crisis

levels anytime soon

The Fed Is Actively Signaling that it Is Determined to Keep Rates Low Until Unemployment Drops Below 6.5% or Until Inflation Expectations

Exceed 2.5%; Low Rates Add to Pricing Pressure for Insurers.

Source: Federal Reserve Board of Governors; Insurance Information Institute.

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170

Treasury Yield Curves: Pre-Crisis (July 2007) vs. Feb. 2014

4.85%

4.48%

1.40%

0.15% 0.14% 0.09% 0.10%

4.75%4.43%

2.80%

2.20%1.93%

1.52%

0.76%

1.17%

1.80%

3.50%

4.80%4.63%

3.66%

3.26% 3.22%

2.78%

1.80%

2.35%

3.50%

4.20%

0.06%0.05%

1.60%

0%

1%

2%

3%

4%

5%

6%

2006 2007 2008 2009 2010 2011 2012 2013 2014F 2015F

3-Month

5-Year

10-Year

Longer term yields are expected to rise in 2014 and 2015 while

short-term yields will not begin to normalize until 2015

Higher longer-term yields will help insurers but short term yields are expected to lag behind

Source: Federal Reserve Board of Governors (2006-2013), Swiss Re (2014-2015); Insurance Information Institute.

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171

Outlook for U.S. Treasury Bond Yields Through 2015

0.76

1.17

1.80

2.30

1.80

2.35

3.50

4.20

1.40

0.100.090.060.0

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

2012 2013 2014F 2015F

3-Month 5-Year 10-Year

% Yield

Longer-tail lines like MPL and workers comp will benefit the most from the normalization of yields

Long-term yields should begin to normalize in 2014 but short-term yields will

remain very low until 2015

171Source: Federal Reserve Board of Governors (2012-2013), Swiss Re (2014-2015); Insurance Information Institute.

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172

Average Maturity of Bonds Held by US P/C Insurers, 2006—2011*

6.456.53

6.89

7.307.46

7.32

5.0

5.5

6.0

6.5

7.0

7.5

8.0

2006 2007 2008 2009 2010 2011

*Year-end figures. Latest available.

Sources: Insurance Information Institute calculations based on A.M. Best data.

Average Maturity (Years)

Falling Average Maturity (and Duration) of the P/C Industry’s Bond Portfolio is Contributing to the Drop in Investment

Income Along With Lower Yields

The average bond maturity is down by a full year between

2007 and 2011

172

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173

Distribution of Bond Maturities,P/C Insurance Industry, 2003-2012

16.0%

15.2%

15.7%

16.2%

16.3%

29.8%

29.2%

28.8%

29.5%

30.0%

32.4%

36.2%

39.5%

41.4%

40.4%

31.3%

32.5%

34.1%

34.1%

33.8%

31.2%

28.7%

26.7%

26.8%

27.6%

15.4%

15.4%

13.6%

13.1%

12.9%

12.7%

11.7%

11.1%

10.3%

9.8%

9.2%

7.6%

7.6%

7.4%

8.1%

8.1%

7.3%

6.4%

6.3%

5.7%16.5%

15.2%

14.4%

16.0%

15.4%

0% 20% 40% 60% 80% 100%

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

Under 1 year

1-5 years

5-10 years

10-20 years

over 20 years

Sources: SNL Financial; Insurance Information Institute.

The main shift over these years has been from bonds with longer maturities to bonds with shorter maturities. The industry first trimmed its holdings of over-10-year bonds

(from 24.6% in 2003 to 15.5% in 2012) and then trimmed bonds in the 5-10-year category (from 31.3% in 2003 to 27.6% in 2012) . Falling average maturity of the P/C industry’s

bond portfolio is contributing to a drop in investment income along with lower yields.

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Bonds Rated NAIC Quality Category 3-6 as a Percent of Total Bonds, 2003–2012

2.69%

2.10%2.17%

1.98%

3.07% 3.10%

4.07%

2.04%

2.27%

2.58%

1.5%

2.0%

2.5%

3.0%

3.5%

4.0%

4.5%

2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

There are many ways to capture higher yields on bond portfolios.One is to accept greater risk, as measured by NAIC bond ratings.

The ratings range from 1 to 6, with the highest quality rated 1.Even in 2012, over 95% of the industry’s bonds were rated 1 or 2.

Sources: SNL Financial; Insurance Information Institute.

From 2006-07 to year-end 2012, the percentage of lower-quality

bonds in P/C industry portfolios more than doubled

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PRICING DISCIPLINE: MIXED PICTURE

175

Commercial Renewal Pricing Under Some Pressure

175

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176

-5%

0%

5%

10%

15%

20%

25%

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13:9

M

Net Premium Growth: Annual Change, 1971—2013:Q3

(Percent)

1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2013:9M = 4.2%

2012 growth was +4.3%

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177

Growth in Direct Written Premium by Line, 2013-2015F*

Source: Conning.

4.4

%

4.4

%

4.4

%

4.1

%

5.1

% 5.8

%

8.6

%

5.6

% 6.2

%

4.0

%

4.1

%

3.9

%

3.6

%

5.1

%

6.1

%

8.0

%

6.0

%

3.7

%4.3

%

3.9

% 4.7

%

3.2

%

5.5

% 6.0

%

7.5

%

7.0

%

3.4

%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

All Lines Personal

Lines

Commercial

Lines

Personal

Auto

HomeownersCommercial

Auto

WC CMP GL

2013F 2014F 2015F

(Percent)P/C growth is expected

to remain fairly stable

through 2015

Page 178: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

178

Average Commercial Rate Change,All Lines, (1Q:2004–3Q:2013)

-3.2

%-5

.9%

-7.0

%-9

.4%

-9.7

%-8

.2%

-4.6

% -2.7

%-3

.0%

-5.3

%-9

.6%

-11

.3%

-11

.8%

-13

.3%

-12

.0%

-13

.5%

-12

.9%

-11

.0%

-6.4

%-5

.1%

-4.9

%-5

.8%

-5.6

%-5

.3%

-6.4

%-5

.2%

-5.4

% -2.9

%

2.7

% 4.4

%4

.3%

3.9

%5

.0%

5.2

%4

.3%

3.4

%

-0.1

% 0.9

%

-0.1

%

-16%

-11%

-6%

-1%

4%

9%

1Q

04

2Q

04

3Q

04

4Q

04

1Q

05

2Q

05

3Q

05

4Q

05

1Q

06

2Q

06

3Q

06

4Q

06

1Q

07

2Q

07

3Q

07

4Q

07

1Q

08

2Q

08

3Q

08

4Q

08

1Q

09

2Q

09

3Q

09

4Q

09

1Q

10

2Q

10

3Q

10

4Q

10

1Q

11

2Q

11

3Q

11

4Q

11

1Q

12

2Q

12

3Q

12

4Q

12

1Q

13

2Q

13

3Q

13

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.Source: Council of Insurance Agents & Brokers; Insurance Information Institute

KRW Effect

Pricing as of Q3:2013 was positive for the 9th consecutive

quarter. Gains are likely to continue into 2014.

(Percent)

Q2 2011 marked the last of 30th

consecutive quarter of price declines

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179

Change in Commercial Rate Renewals, by Account Size: 1999:Q4 to 2013:Q3

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Percentage Change (%)

Peak = 2001:Q4 +28.5%

Pricing Turned Negative in Early

2004 and Remained that

way for 7 ½ years

Pricing turned positive in Q3:2011, the first increase in

nearly 8 years; Q3:2013 renewals were up 3.4%. Some insurers posted

stronger numbers.

Trough = 2007:Q3 -13.6%

KRW : No Lasting Impact

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180

Cumulative Qtrly. Commercial Rate Changes, by Account Size: 1999:Q4 to 2013:Q3

Source: Council of Insurance Agents and Brokers; Barclay’s Capital; Insurance Information Institute.Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

1999:Q4 = 100Despite 9 consecutive quarters

of gains (Q3:2013 = 3.4%), pricing today is where is was in

late 2001 (around 9/11), suggesting additional rate need going forward, esp. in light of

record low interest rates

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181

Change in Commercial Rate Renewals, by Line: 2013:Q3

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Major Commercial Lines Renewed Uniformly Upward in Q3:2013 for the 9th

Consecutive Quarter; Property Lines & Workers Comp Leading the Way; Cat Losses and Low Interest Rates Provide Momentum Going Forward

Percentage Change (%)

3.5%

4.7%

5.4%5.8%

1.0%

2.9% 2.7% 2.9% 2.9%3.3%

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

Su

rety

Co

nstr

uctio

n

Bu

sin

ess

Inte

rru

ptio

n

Um

bre

lla

Ge

ne

ral

Lia

bili

ty

Co

mm

erc

ial

Au

to

Co

mm

erc

ial

Pro

pe

rty

D&

O

EP

L

Wo

rke

rs

Co

mp

Workers Comp rate increases are large than any other line, followed

by Property lines

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

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182182Sources: Guy Carpenter; Insurance Information Institute .

Rate Movements by Business Segment as of January 1, 2014

Many business segments

renewed were under price

pressure as of 1/1/14

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183183Sources: Guy Carpenter; Insurance Information Institute .

Casualty: Typical Excess of Loss Rate Changes as of Jan. 1, 2014

Casualty excess of loss renewals turned generally negative as of 1/1/14

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Regulation: The Ultimate External Factor

184

Regulation Has Shaped and Reshaped

Insurance for Hundreds of Years—

The Future Will Be No Different

184

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New Waves of Regulations

185

2008 - Present

Global Crisis and Regulatory Response

185

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186

The Global Financial Crisis: The Pendulum Swings Again: Dodd-Frank & Systemic Risk

Dodd-Frank Act of 2010: The implosion of the housing bubble and virtual collapse of the US banking system, the seizure of credit markets and massive government bailouts of US financial institutions led to calls for sweeping regulatory reforms of the financial industry

Limiting Systemic Risk is at the Core of Dodd-Frank

Designation as a Systemically Important Financial Institutional (SIFI) Will Result in Greater Regulatory Scrutiny and Heightened Capital Requirements

Dodd-Frank Established Several Entities Impacting Insurers

Federal Insurance Office

Financial Stability Oversight Council

Office of Financial Research

Consumer Financial Protection Bureau

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187

Insurers—as Non-Bank Financial Institutions—Have Escaped Some, though Not All of the Most Draconian Provision of Dodd-Frank

In particular, small number of large insurers will (are) receiving a designations as Systemically Important Financial Institutions (SIFIs)

Insurers Generally Reject the Notion that Insurance Is Systemically Risky (or that any Individual Insurer is Systemically Important)

Such a Designation Makes the Fed the Penultimate Regulator

To Date: AIG, Prudential Have Been Designated as non-bank SIFIs by the FSOC

MetLife is still under evaluation

Fed Reserve Seems Open to Developing a Tailored Capital Requirement Approach for Insurers

Conflicting language in the DFA make this somewhat difficult

SIFIs may need Fed approval to repurchase shares on increase dividend

The Global Financial Crisis: The Pendulum Swings Again: Dodd-Frank & Systemic Risk

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188

Global Financial Crises & Global Systemic Risk

The Global Financial Crisis Prompted the G-20 Leaders to Request that the Financial Stability Board (FSB) Assess the Systemic Risks Associated with SIFIs, Global-SIFIs in Particular

In July 2013, the FSB Endorsed the International Association of Insurance Supervisors Methodology for Identifying Globally Systemically Important Insurers (G-SIIs)

For Each G-SII, the Following Will Be Required:

(i) Recovery and resolution plans

(ii) Enhanced group-wide supervision

(iii) Higher loss absorbency (HLA) requirements

G-SIIs as Designated by the FSB as of July 2013:

Allianz SE AIG Assicurazioni Generali

Aviva Axa MetLife

Ping An Prudential Financial Prudential plc

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189

Global Financial Crises & Global Systemic Risk: Key Dates

Implementation Date

Action

July 2013 Designation of G-SIIs (annual updates thereafter beginning Nov. 2014)

July 2014 FSB to make a decision on the G-SII status of, and appropriate risk mitigating measures for major reinsurers

By G-20 Summit2014

IAIS to develop backstop capital requirements to apply to all group activities, incl. non-ins. subs.

End 2015 IAIS to develop HLA requirements that will apply to G-SIIs staring in 2019

January 2019 G-SIIs to apply HLA requirements

Sources: Financial Stability Board, “Globally Systemically Important Insurers (G-SIIs) and the Policy Measures that Will Apply to Them,” July 18, 2013.

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190

Global Financial Crises & Global Systemic Risk…There’s More…

IAIS Also Plans to Develop the First-Ever Risk-Based Global Insurance Capital Standards by 2016

Would be Tested in 2017-2018; Implemented in 2019

Would Be Included as Part of ComFrame and Apply to Internationally Active Insurance Groups (IAIGs): ~50 IAIGs Designations Likely

While Flexibility May Exist within the Standards, Doubts in the US Are Likely to Be Strong

Concern that the standards may be bank-centric

Questions as to whether such standards are even needed:

“Although US state insurance regulators continue to have doubts about the

timing, necessity and complexity of developing a global capital standard given

regulatory differences around the globe, we intend to remain fully engaged in

the process to ensure that any development augments the strong legal entity

capital requirements in the US that have provided proven and tested security

for US policyholders and stable insurance markets for consumers and

industry.” --NAIC President Ben Nelson (P/C 360, Oct. 16, 2013)

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Financial Strength & Underwriting

191

Cyclical Pattern is P-C Impairment History is Directly Tied to

Underwriting, Reserving & Pricing

191

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P/C Insurer Impairments, 1969–20128

15

12

711

93

49

13

12

19

91

61

41

33

64

93

1 34

50

48

55

60

58

41

29

16

12

31

18 19

49 50

47

35

18

14 15

51

6 19 2

13

42

1

0

10

20

30

40

50

60

70

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

Source: A.M. Best Special Report “Pace of P/C Impairments Slowed in 2012; Auto Writers, RRGs Continued to Struggle,” June 2013; Insurance Information Institute.

The Number of Impairments Varies Significantly Over the P/C Insurance Cycle, With Peaks Occurring Well into Hard Markets

192

Impairments among P/C insurers remain infrequent

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193

P/C Insurer Impairment Frequency vs. Combined Ratio, 1969-2012

90

95

100

105

110

115

1206

97

07

17

27

37

47

57

67

77

87

98

08

18

28

38

48

58

68

78

88

99

09

19

29

39

49

59

69

79

89

90

00

10

20

30

40

50

60

70

80

91

01

11

2

Co

mb

ine

d R

ati

o

0.0

0.2

0.4

0.6

0.8

1.0

1.2

1.4

1.6

1.8

2.0

Imp

airm

en

t Ra

te

Combined Ratio after Div P/C Impairment Frequency

Source: A.M. Best; Insurance Information Institute

2012 impairment rate was 0.69%, down from 1.11% in 2011; the rate is lower than the 0.82% average since 1969

Impairment Rates Are Highly Correlated With Underwriting Performance and Reached Record Lows in 2007; Recent Increase Was Associated

Primarily With Mortgage and Financial Guaranty Insurers and Not Representative of the Industry Overall

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194

Reasons for US P/C Insurer Impairments, 1969–2012

43.4%

12.6%7.2%

7.1%

8.0%

6.6%

8.4%3.5%

3.1%

Source: A.M. Best Special Report “Pace of P/C Impairments Slowed in 2012; Auto Writers, RRGs Continued to Struggle,” June 2013; Insurance Information Institute.

Historically, Deficient Loss Reserves and Inadequate Pricing AreBy Far the Leading Cause of P-C Insurer Impairments.

Investment and Catastrophe Losses Play a Much Smaller Role

Deficient Loss Reserves/Inadequate Pricing

Reinsurance Failure

Rapid GrowthAlleged Fraud

Catastrophe Losses

Affiliate Impairment

Investment Problems (Overstatement of Assets)

Misc.

Sig. Change in Business

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Rapid Growth ‘A Leading Cause’ of Impairment’

“The leading causes of impairment are deficient loss reserves (inadequate pricing) and rapid growth, together comprising more than 50 percent of annual impairments.”

- A.M. Best, 2013

16.2%

27.7%

39.5%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

TowerInsurance

(2013)

Legion(2001)

RelianceNational(1999)

Annualized Growth in

Final Years

195

Source: SNL Financial, Insurance Information Institute.

Page 196: The External Environment and Insurance · The External Environment and Insurance Tectonic Shifts, Global Transformation Insurance Information Institute April 4, 2014 Robert P. Hartwig,

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Top 10 Lines of Business for US P/C Impaired Insurers, 2000–2012

19.7%

22.2%

9.2%8.8%

7.3%

8.6%

6.7%

4.8%

4.0%8.6%

Source: A.M. Best Special Report “Pace of P/C Impairments Slowed in 2012; Auto Writers, RRGs Continued to Struggle,” June 2013; Insurance Information Institute.

.

Workers Comp and Pvt. Passenger Auto Account for More Than 40 Percent of the Impaired Insurers Since 2000

Workers Comp

Other

Pvt. Passenger Auto

HomeownersCommercial Multiperil

Commercial Auto Liability

Other Liability

Med Mal

Surety

Title

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