the f-word: feedback
TRANSCRIPT
THE FEEDBACK BOOK
THE FEEDBACK BOOK
The F-word: Feedback
THE FEEDBACK BOOK
THE FEEDBACK BOOK
Feedback given well is a gift
THE FEEDBACK BOOK
THE FEEDBACK BOOK
Give people an EDGE
End positively
Give recipient the mic
Describe the impact
Explain the behaviour
THE FEEDBACK BOOK
THE FEEDBACK BOOK
Give people an EDGE
Give recipient the mic
End positively
You made eye contact with the
audience Explain the behaviour You interrupted the client when
she spoke
Describe the impact
THE FEEDBACK BOOK
THE FEEDBACK BOOK
Give people an EDGE
Give recipient the mic
End positively
You made eye contact with the
audience Explain the behaviour You interrupted the client when
she spoke
…and that kept them engaged throughout Describe the impact
…she stopped contributing to
the meeting
THE FEEDBACK BOOK
THE FEEDBACK BOOK
Give people an EDGE
Give recipient the mic
End positively
Explain the behaviour
Describe the impact
You made eye contact with the
audience
You interrupted the client when
she spoke
…and that kept them engaged throughout
…she stopped contributing to
the meeting
How do you think it went?
What did you notice?
......
THE FEEDBACK BOOK
THE FEEDBACK BOOK
Give people an EDGE
Give recipient the mic
End positively
Explain the behaviour
Describe the impact
You made eye contact with the
audience
You interrupted the client when
she spoke
…and that kept them engaged throughout
…she stopped contributing to
the meeting
How do you think it went?
What did you notice?
......
When’s your next presentation?
What will you do next time?
......
THE FEEDBACK BOOK
THE FEEDBACK BOOK
THE FEEDBACK BOOK
THE FEEDBACK BOOK
My 5 top tips for great feedback: 1. More positive than corrective 2. Focus on behaviour: verbs 3. Stick to the facts, don’t dress it up 4. Give your recipient the mic - listen! 5. Make feedback a habit
THE FEEDBACK BOOK
THE FEEDBACK BOOK
The F-word:
To find out more about feedback and book talks, please email Dawn [email protected]