“When the regulators came in they saw that we had identified

a key policy issue … The regulators complimented the

organization for doing the right thing and encouraged them to

complete the changes quickly.”

“Since we have come on board with GRC as well as the audit

process improvements that we’ve made, we have increased

the number, and quality, of audit reports that go out.”

“We can help the business preempt regulator criticisms

because of the approach that we take; the GRC process helps

us with that a lot.”

ROI Payback

(months)

Audits

Completed

Regulatory

Issues

Avoided

hiring costs

156% 11 45-60% 50% 3-7 FTE

Net Present Value

The TEI study quantified specific benefits, costs, and metrics over a three-

year analysis period:

$0

$200

$400

$600

$800

$1,000

$1,200

$1,400

$1,600

The Forrester Total Economic Impact™ of ACL GRC and ACL Analytics Exchange

Disclosures

The reader should be aware of the following:

• This document is an abridged version of a full case study: The Total Economic Impact Of ACL, December, 2015. The

document can be found at http://www.acl.com.

• The study was commissioned by ACL and delivered by the Forrester Consulting group. Forrester interviewed one

organization, a US regional bank with about 1,000 employees that is a current ACL GRC and Analytics Exchange

customer. The customer was provided by ACL but ACL did not participate in the interview.

• Forrester makes no assumptions as to the potential return on investment that other organizations will receive.

Please read the full case study for additional disclosures.

TEI Methodology

Total Economic Impact™ (TEI) is a methodology developed by Forrester Research that enhances a company’s technology

decision-making processes and assists vendors in communicating the value proposition of their products and services to

clients. The TEI methodology helps companies demonstrate, justify, and realize the tangible value of IT initiatives to both

senior management and other key business stakeholders. The TEI methodology consists of four components to evaluate

investment value: benefits, costs, risks, and flexibility. (forrester.com/marketing/product/consulting/tei.html)

Business Improvement

ACL’s customer highlighted several benefits enabled by ACL GRC and

Analytics Exchange:

Benefit summary

Forrester worked with ACL to analyze the Total Economic Impact (TEI) that

ACL GRC and Analytics Exchange has for a customer; Forrester’s analysis

highlighted the following business and financial impacts:

Additional benefits The organization has seen a number of benefits that are difficult to

measure quantitatively:

The audit team has become more of a business advisor or partner

with the teams with which they work

Improved knowledge management, with audit policies and process

documentation stored in GRC (instead of a file cabinet full of

binders) allows visibility into the audit team’s work as well as results

Audits that deliver resolutions that target issues at the source, and

not the symptoms, are more likely to solve business problems and

be met with support from those departments

The organization can identify and take advantage of opportunities

that can help cut costs and improve productivity and sales

Common task results can be identified and analyzed to help identify

needed policies

Improved regulatory audits not only mean they are quicker and

cheaper, but the organization hopes that regulators reduce overall

criticism and start seeing the organization as even more of a

trustworthy entity

Reduced costs

related to fewer

regulatory issues

with ACL

Full time equivalent

(FTE) resource costs

that would have been

needed to match

productivity enabled

by ACL GRC and

Analytics Exchange

Deployment and

implementation costs

Annual costs, including

ACL licensing

Benefits

PV $1,484,384

Costs

PV $580,541

Th

ou

sand

s

Three-Year Net Present

Value of ACL GRC and

Analytics Exchange:

$903,843