the four pillars of the new epmo september 17, 2015
TRANSCRIPT
The Four Pillars of the New EPMOSeptember 17, 2015
EPMO Mission Statement
The EPMO mission is to integrate and govern all
Commonwealth IT project resources through the planning
and administration of IT programs that insures
transparency, accountability, and deployment of industry
standard best practices which results in the satisfaction of
business needs, the realization of ROI, and the enabling of
better Government.
EPMO Key Tenets & Vision: “The Four Pillars”
Focus Area Action %
IT CapitalManagement
Provide governance over preservation, management, and responsible deployment of IT capital. 35%
AccountabilityDefine full accountability for successful project execution
& constituent value while ensuring transparency using defined escalation channels.
25%
Program Governance &Best Practices
Partner with business sponsors and program managers to facilitate best practices, Agile adoption, and engagement
management .20%
WorkforceOptimization
Enhance IT capabilities by optimizing Commonwealth workforce and effectively leveraging scarce resources across secretariats.
20%
3 Levels of Engagement:
• Full accountability = Direct Oversight MassIT & Commonwealth Projects
• Capital & resource management• Project planning & execution• Stakeholder management• Benefit realization
• Appropriate engagement = Governance ANF, Other Sec
• Capital management• General Oversight Best Practices• Surveillance & Reporting
• Limited Involvement = Monitoring Independents
• Capital management• Surveillance & Reporting
EPMO Planned Scope of Accountability
Mass IT & Commonwealth Projects
$51 M17 Projects
Other Sec*$59 M
10 Projects
ANF$52M
12 Projects
Independents**$6 M
6 Projects
Full Accountability
Appropriate Engagement
FY16 IT Capital Projects
* Other Secretariats includes: HHS, EEA, PSS** Independents includes: Treasury, Ethics, Auditor, Judicial, Comptroller*** DOT projects not included above (covered under DOT Bond Cap) & Lottery Project Not Included
Limited Involvement
EPMO – Year 1 Organization
Program Leadership
Agency Engagement & Execution
Practice Areas
Program Org.& Governance
• Engagement management
• Project structure• Organizational
fulfilment• Enterprise
contracts• Executive Steering
Committee representative
• Vendor management
• Consultancy POC
Technology & Architecture
• Tech reviewsw/Architecture
• Enterprise applications
• Product evaluations
• Security standards
• Configuration management
• Release management
• CTO POC
QA & Testing Standards
• Surveillance• Risk metrics• Project health
check• QA tools• CASE
CIO Cabinet
Finance
Technology
ANF Project Leads
HHS Project Leads
EEA Project Leads
Program Execution &
Best Practices
• Schedule & milestones
• PMI engagement• Common tools
& methods• Process engineering • Capacity
management• Risk• Enterprise IV&V• Project advisors• Project daily POC
Stakeholder Relations & Strategy
• Business relationship management
• EPMO project intake
• Project priorities• Capital
requirements management
• Benefits realization
• KPIs
Workforce Optimization
• Partner with MassIT HR & HRD on…o Capacity
planningo Standardizing
job familieso Creating an
enterprise skills inventory
o Identifying training & development needs
o Reviewing compensation
• Capital project IT contractor guidelines & management
Business Inputs
Legal
FY16 IT Capital Projects – Detailed View
Draft – not for distribution
IT Capital Investment Board – Program Review and Selection
EPMO and Finance – Oversight of all Funded IT Capital Program Management
Secretariats or Agency Portfolio Managers (SCIOs) – Idea Intake
E2E IT Capital Management Process
Dashboards
Select Programs
Develop Portfolio Strategy
Review Portfolio
BrainstormIT Capital Funding Ideas
Identify Best Ideas Worth Investing Resources To Analyze
Health Checks
Create Monthly Spend Plan
Clarity
EPMO Portal(tbd)
CASE
Identify What Programs to include in Funding Request
Monthly Status Updates by Program Managers
Program Plan Quality Assessment
Processes Tools
EPMO Health Check Process
• Independent assessment based on objective measures• Inform & Document Status• Insight into project health; Opportunities, Challenges
• 2 triggers: Quarterly planned; On-Demand
• 2 levels: EPMO, 3rd party
• How: Artifact reviews, Survey, In-person meeting, Review
• Scoring model; Dashboard
• ANF Plan – September 30th complete level 1.
The health check includes assessment of:Scope, Cost, Time, Quality, Resources, Communication, Risks, Contingency Planning, Benefits, Training, Implementation, Governance, Roles and Responsibilities, Requirements, and General Lifecycle Activities.
ePLACE Citizen Portal
ApplicationWorkflow
Program Showcase: eLicensing - Future State (Regulatory) Portal
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Business and Individual Regulatory Wizard **
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Accela Citizen Access -
Barnstable
Agency or Municipal website/
form
Citizen facing portal provides a one-stop shop experience for regulatory services and data across agencies and municipalities.
Enter: Rules-based Wizard function to guide citizens to the collection of regulatory actions required to perform the service needed; including state and municipal regulations.Exit: Consolidated shopping cart for one-time payment.
Interface to online services provided by State agencies or municipalities in any licensing product. Interface will pass citizen contact and identity information collected at the Wizard level to each of the licensing systems to avoid duplicate entry by citizens.
For those regulatory actions that are not available online, the interface will present a link to the appropriate website or paper form.
Regulatory services (data, workflows, reports, etc) specific to an agency or municipality provided by the licensing/ permitting application.
The Commonwealth provides a Municipal Template for cities/ towns who wish to participate; containing standard regulatory services of a typical Commonwealth municipality. The template shown under the Accela umbrella can be built in any licensing application.
* Shopping Cart Functionality requires standing up an eLicensing Business Unit with its own merchant account for managing payments/ financials.
** Business functions will be managed by the Applications Office until the eLicensing Business Unit is available.
Shopping Cart/ Checkout *
Exit
Open Data Portal
Enter
Regulatory Service Desk **