Streams Start

DAY 1 – AGENDAThursday 10 November 2016 Hilton Sydney #SYDBanking

8:30 Registration & Networking

9:10 Chairperson’s Opening Remarks – Brad Howarth, Finance & Technology Journalist

9:20 Embracing Disruption and Servicing the Customer of Tomorrow

Catriona NobleMD Retail DistributionANZ

9:40 Millennials, Mobiles and Money — The Forces Reinventing Financial Services

Rocky ScopellitiGlobal Industry Executive - Banking, Finance & Insurance Telstra

10:10 Technology Leaders Panel Andrew WildbloodExecutive Director, Premier Services GroupTelstra Business

Alexis RouchIT Director, AMP Capital & Advice, Banking & Corporate SuperAMP

David GillespieCIOTAL

Andrew HopkinsGM – Strategy, Architecture & IT Performance ManagementQBE Insurance

Peter BoniHead of Software ArchitectureBankwest

Peter MycockGM – JAPACPerformance Horizon

10:40 Morning Tea & Networking

11:10 Platform Innovation — Driving Continuous Delivery David BoyleCIONAB

11:30 Phil GommIndustry Practice Leader – Financial ServicesCapgemini

11:50 Leading Digital Transformation Pete SteelExecutive GM, DigitalCBA

12:10 Voice Biometrics — Improving Customer Security and Experience

Rebecca JenkinsMD, Contact Center ExperienceCharles Schwab (USA)

12:30 Networking Lunch

Fintech Disruption — A Threat or an Opportunity? Australasia Launch - Capgemini World Fintech Report 2017

STREAM 1 BLOCKCHAIN & VIRTUAL CURRENCY

1:30 Chairperson WelcomeFelicity Anne Turner, Azure Platform Solution Specialist, Microsoft

1:35 Implementing a Distributed LedgerCliff Richards, GM – Equity Post Trade Services, Australian Securities Exchange

1:55 The Global Explosion in Digital Payments — Blockchain, Virtual Currency and eCommerceKenneth Larsen, Fellow & Chief Architect, ACI Worldwide

2:15 Getting Real Value from BlockchainMike Baldwin, Head of Transactional Solutions, Global Transactional Solutions & Customer Experience, Westpac Institutional Bank

2:35 Afternoon Tea & Networking

3:05 Panel Discussion: Unleashing the Power of Blockchain in Financial ServicesDr Stefan Hajkowicz, Senior Principal Scientist - Strategy & Foresight, Data61, CSIRORicardo Correia, MD - APAC Products & Lab, R3 CEVGavin McCairns, Deputy CEO Corporate, AUSTRACDr Leila Fourie, CEO, APCA

3:40 Blockchain 2025 — Exploring What is on the HorizonDr Stefan Hajkowicz, Senior Principal Scientist - Strategy & Foresight, Data61, CSIRO

4:05 The Adoption of Blockchain at Deutsche — Smart Contracts and Distributed Ledger TechnologiesRoberto Mancone, MD, Global Head Disruptive Technologies and Solutions, Deutsche Bank AG (Germany)

STREAM 2 DIGITAL CX

1:30 Chairperson WelcomeBrad Howarth, Finance & Technology Journalist

1:35 Designing a Humanised Digital StrategyMichael Weeding, Digital Director, AMP

1:55 End to End Customer Experience in the Digital Era — Challenges and Opportunities for BanksDorus van den Biezenbos, Director, Financial Services, EY

2:15 On-Stage Interview: Digital Customer Journey of RedballoonNick Baker, CEO, RedBalloon

2:35 Afternoon Tea & Networking

3:05 Digital Leaders PanelBrad Howarth, Finance & Technology JournalistJohn Arnott, Executive Director, Customers, ING DirectKaisu Christie, Head of Digital & Innovation, Bank of QueenslandSam McCready, GM, Customer Transformation, BankwestKristina Curtis, Director, Digital & Analytics, BT Financial GroupJennie Bewes, Principal Consultant, Experience Design & Innovation

3:35 Creating Better Life Experiences through Radical Customer Experience ImprovementCraig Broadbent, GM, Managed Content Services, Konica Minolta

3:55 Transforming Customer InteractionsManu Tandon, Head, Business Development, Group Employee Benefi ts, Life & Health, Aviva (Singapore)

4:15 Mind the Gap – Data and HumansVimpi Juneja, Group Executive, Product & Strategy, Bank of Queensland

STREAM 3 FINTECH INNOVATION

1:30 Chairperson Welcome Dr Catriona Wallace, Founder & CEO, Flamingo

1:35 Navigating the Evolving Fintech Regulatory LandscapeProfessor Ken Davis, Professor of Finance, University of Melbourne (Panel Member of Murray’s Financial System Inquiry)

1:55

2:05

The Future of CRM — Cloud-Based Intelligent Customer InterfaceDr Catriona Wallace, Founder & CEO, FlamingoImproving Digital Channels for Better Customer EngagementsManu Tandon, Head, Business Development, Group Employee Benefi ts, Life & Health, Aviva (Singapore)

2:15 The Success Story of Australia’s First Online-Only Department StorePaul Greenberg, Co-Founder, DealsDirect.com.au

2:35 Afternoon Tea & Networking

3:05 Fintech Asia – Capitalising on Regional OpportunitiesCraig Dunn, Chairman, Stone & ChalkChris Kirk, Hub Manager, Stone & Chalk

3:35 Bringing Data to Life — Protecting the Lifestyle of AustraliansAtul Sood, GM of Architecture, TAL

3:45 Accelerating Software Delivery with Gamifi cation and TestingCameron Buckley, General Manager, Bugwolf

3:55

4:00

Preventing Mobile Piracy and CybercrimeToby Ellis, Commercial Director, Lakeba Group (Quixxi)

Data Exchange – Managing Risk and Reward in the Banking SectorSteve Millward, Commercial Director, Data Republic

4:15 Fostering a Culture of Innovation — A Google PerspectiveRenee Gamble, Country Manager, Google for Work, Google ANZ

4:35 Close of Day 1 & Networking Drinks

The Future of Banking & Financial Services

DAY 2 – AGENDA Friday 11 November 2016 Hilton Sydney #SYDBanking

8:45 Registration & Networking

9:15 Chairperson’s Remarks – Brad Howarth, Finance & Technology Journalist

9:25 Becoming a True Digital Bank Uday SareenCEOING Direct

9:45 Leveraging Data Analytics and Understanding Your Customer Journey

Gerry TuckerMD, ANZNICE Systems Australia

10:05 Building Upon Personalisation and Digitalisation through Cognitive Banking

Lee HattonCEOUBank

10:25 Secure Agile Data in Minutes — Transforming the Economics of Innovation

Matt SheumackRegional EvangelistDelphix

10.45 Morning Tea & Networking

11.15 International Case Study: How Deutsche is Getting AI and Open API Ready

Roberto ManconeMD, Global Head Disruptive Technologies and SolutionsDeutsche Bank AG (Germany)

11.35 The Future of Financial Services and the Cloud Angus DorneyGM, Australia & New ZealandRackspace

Greg SymonsCo-founder and COOSocietyOne

11.55 Data Governance — A Necessary Step to Cloud Adoption? Richard CookesCountry ManagerOne Identity

12.15 On-Stage Interview: Fostering Technology Innovation through an Integrated Cloud-Based Platform

Stella ThredgoldExecutive Business EnablementBendigo and Adelaide Bank

12.35 Chairperson’s Closing Remarks and Prize Giveaway

12.40 Networking Lunch

1:40 Close of Conference

Our Industry Speakers

The Future of Banking & Financial Services

Alexis RouchAMP

Catriona NobleANZ

David BoyleNAB

Pete SteelCBA

Uday SareenING Direct

Paul GreenbergDealsDirect.com.au

Michael WeedingAMP

Craig DunnStone and Chalk

Vimpi JunejaBank of Queensland

Lee HattonUBank

David GillespieTAL

Ricardo CorreiaR3 CEV

Dr Stefan HajkowiczCSIRO

John ArnottING Direct

Sam McCreadyBankwest

Kaisu ChristieBank of Queensland

Cliff RichardsAustralian Securities

Exchange

Kristina CurtisBT Financial Group

Dr Leila FourieAPCA

Professor Kevin DavisUniversity of Melbourne

Mike BaldwinWestpac Institutional Bank

Roberto ManconeDeutsche Bank AG

(Germany)

Nick BakerRedBalloon

Andrew HopkinsQBE Insurance

Peter BoniBankwest

Renee GambleGoogle

Stella ThredgoldBendigo and

Adelaide Bank

Lead Sponsor Lead Blockchain Sponsor

Silver SponsorsPlatinum Sponsors Exhibitor & Coff ee Sponsor

WIFI & Charging Station Sponsor

Video Sponsor

Exhibitor Sponsors Fintech Innovation Sponsors Fintech PartnersSupport Sponsor

Master Class Sponsor

Gavin McCairns AUSTRAC

Rebecca Jenkins Charles Schwab

(USA)

Atul SoodTAL

Manu Tandon Aviva Insurance

(Singapore)

Polling Sponsor