the future of central government threats and opportunities
DESCRIPTION
Government Technology Awards FutureGov Summit Bali October 2010TRANSCRIPT
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The Future of Central Government
Threats and Opportunities
Government Technology Awards
Bali, Indonesia
7 October 2009
Laurence Millar
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Agenda
Global Issues Citizen Expectations How governments are responding
Examples from Gov2.0 Summit and World Summit Awards
Making sense of the options Value for money Service delivery Re-use government data
Conclusions
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Global Issues
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Climate change
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Peak Oil
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Religious conflict
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Financial Crisis
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Tsunami
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Earthquake
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Nuclear proliferation
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Pandemic
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Shift in balance of power
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Citizen expectations
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Location is …. anywhere
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Digital Natives…
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…into the workplace
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…expect to be heard
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Glocalisation
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Mass personalisation
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Opportunities
How governments are responding
Examples from Govt2.0 Summit and World Summit Awards
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Health sector..
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.. Health sector
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Use of geospatial data
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Communication and transparency
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Power of text messaging
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Environmental data mashup
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Augmented reality
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Community giving
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Biodiversity monitoring
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Mobile citizen reporters
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Shared Health Record
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Virtual reality history lessons
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ICT for literacy
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Education
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Education
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Education
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E-government - courts
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Mobile recruitment
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Citizen information center
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Open government - USA
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Making sense of the options
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Value for Money
Reuse Government
Data
Government Service Delivery
> Convenience> Personalised Services> Transparency
> Invest in right things> Benefits are delivered> Lower Compliance Costs
Stimulate economic growth and social
gain
Service experience met your expectations
Good value for tax dollars spent
PUBLICVALUE
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Value for Money
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Build once, use oftenCapture once, use oftenDrive out duplication
Increase efficiency and effectiveness
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Lower cost delivery models
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25% Savings
Mobile workforce
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Service Delivery
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banks?
Industrial age Information age
e-sites?
Airlines?Government?
Government?
Where are you on the journey to the information age?
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Self service is win-win
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Channel choices
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Give information once
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Re-use government data
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Fill the information pipeline
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Stop hugging your data Set it free
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Transport data feeds
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Minerals data feeds
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Research data feeds
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Political data feeds
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Data catalogues
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Conclusions
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Conclusions
Increased fiscal pressures will drive increased focus on government productivity
Next generation workforce will expect consumer technology at the office
Citizens will expect to be involved in all aspects of government activity
Government must provide wholesale data Service design must start with the citizen Government must drive out duplication
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Questions?
Thank you
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Attributions Slide 3 www.un.org Slide 4 http://media.photobucket.com/image/climate%20change/patriotdaily/OND/climate.jpg Slide 5 http://upload.wikimedia.org/wikipedia/commons/f/fe/GlobalPeakOil.png Slide 6 http://journeytorome.files.wordpress.com/2009/08/religiouswar1.jpg Slide 7 http://vishalmishra.files.wordpress.com/2008/11/financial-crisis.jpg http://www.cbc.ca/gfx/images/news/photos/2008/10/27/hang-seng-cp-5747913.jpg slide 8 http://i.telegraph.co.uk/telegraph/multimedia/archive/01492/tsunami15_1492172c.jpg http://i.telegraph.co.uk/telegraph/multimedia/archive/01492/tsunami16_1492194c.jpg slide 9 http://i.telegraph.co.uk/telegraph/multimedia/archive/01493/mosque-car_1493184i.jpg slide 10 http://www.sgiquarterly.org/assets/images/Jly2007/feature/in1.jpg slide 11 http://www.contact-centres.com/images/swine.flu.image.jpg http://www.theairdb.com/swine-flu/heatmap.html slide 12 http://thinkpress.files.wordpress.com/2009/05/china-us-globe.jpg slide 13 http://www.youtube.com/v/BPt8ElTQMIgvv http://www.gapminder.com slide 14 http://capam.org slide 15 http://farm1.static.flickr.com/5/10691618_29b2d430fb.jpg http://www.physorg.com/newman/gfx/news/hires/worldspoordr.jpg slide 16 http://www.flickr.com/photos/olpc/2674419974/ http://farm4.static.flickr.com/3611/3363073562_8c0f20776a.jpg http://upload.wikimedia.org/wikipedia/commons/5/56/OLPC_pilot_Thailand_-_Ban_Samkha_05.jpg slide 17 http://lh6.ggpht.com/_tfBmKYqH1bw/Sm8uYggQl4I/AAAAAAAADQ0/wxvDAWt_z4g/s720/laptops.jpg slide 18
http://fervr.net/fervr_media/groupmedia/home/2009/02/01/actually_yes_the_world_does_revolve_around_me.jpg slide 19 http://1.bp.blogspot.com/_pxU6Uw70XN4/ScsTGrWpAvI/AAAAAAAAAFI/0i5KtzBXsow/S226/glocal-logo.gif http://www.glocalforum.org/
This work is licensed under the Creative Commons Attribution 3.0 New Zealand licence. In essence, you are free to copy, distribute and adapt the work, as long as you attribute the work to Laurence Millar
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Attributions slide 21 http://www.youtube.com/watch?v=5o9nmUB2qls slides 23-29 http://www.gov2summit.com/public/schedule/proceedings http://www.gov2expo.com/gov2expo2009/public/schedule/proceedings slides 30-41 http://www.wsis-award.org/winners slide 42 http://www.gov2summit.com/public/schedule/proceedings slide 43 http://cache0.techcrunch.com/wp-content/uploads/2009/06/wegov.jpg slides 47 http://imgs.sfgate.com/blogs/images/sfgate/ybenjamin/2009/09/02/question-cloud.jpg http://cd-bills.com/images/linux-penguin.jpg Slide 49 http://yeskarthi.files.wordpress.com/2008/02/03.jpg slide 50 http://www.old-print.com/mas_assets/full/3161906909A.jpg slide 51 http://www.airnz.co.nz slide 53 http://www.imamrs.com/ slide 54 http://groups.google.co.nz/group/nzopengovtbarcamp/files slide 56 http://www.flickr.com/photos/gettysgirl/3537413538/ slide 57 http://www.nzta.govt.nz slide 58 http://www.med.govt.nz slide 59 http://www.nzresearch.org.nz slide 60 http://www.theyworkforyou.co.nz slide 61 http://data.gov http://open.org.nz slide 62-63 http://media.photobucket.com/image/think%20ahead/montys_python/Thinkahead.png?
o=2 slide 20, 45, 46, 48, 55 © istockphoto.com licensed for use by Laurence Millar only
This work is licensed under the Creative Commons Attribution 3.0 New Zealand licence. In essence, you are free to copy, distribute and adapt the work, as long as you attribute the work to Laurence Millar