the future of classifieds & selling (icma 2010, vienna)

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Gerd Leonhard Media Futurist / The Futures Agency Gerd Leonhard TheFuturesAgency @gleonhard MediaFuturist.com What’s next in Classifieds, Advertising and Online Commerce

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This is the high-res version of my presentation on the Future of Classifieds & Selling Online, at the ICMA 2010 conference in Vienna, see http://gerd.fm/dfkawp

TRANSCRIPT

Page 1: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures AgencyGerd Leonhard TheFuturesAgency @gleonhard MediaFuturist.com

What’s next in Classifieds, Advertising and Online Commerce

Page 2: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Disruption is everywhere

Page 3: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

We are here

Page 4: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Page 5: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Page 6: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Mobile + Broadband + Social + Video:Disruption similar to the Printing Press

Page 7: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Page 8: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Source: Slideshare / Jon Bishop

Page 9: The Future of Classifieds & Selling (ICMA 2010, Vienna)

The result of digitization: explosive consumer empowerment, everywhere

The ‘people formerly known as consumers’

Page 10: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Fan before Customer

Page 11: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Source: Hugh McLeod

Page 12: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Trust is amplified in a social setting

Page 13: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Hyper-collaboration not hyper-competition

Don’t be surprised

Page 14: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Think like Google

source: Jeff Jarvis

Page 15: The Future of Classifieds & Selling (ICMA 2010, Vienna)
Page 16: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Social Commerce is the Future of Selling

Put more “Social” into “Classifieds”

Page 17: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Connected users are dramatically different

Page 18: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Match-making has changed forever

Source: Flickr.com/cobalt123

Page 19: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Marshall McLuhan (November 14, 1971)

Page 20: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Technology

Human Behavior

Culture

Business

Page 21: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

‘Consumers’ love involvement

Page 22: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Page 23: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

GenY: Ambient Broadcasters

Page 24: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

The atomization of markets will continue

Page 25: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

The Future: Masses of Niches

Page 26: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Increasing Tribalization of Society

Page 27: The Future of Classifieds & Selling (ICMA 2010, Vienna)

The deal: shift control to the users in order to gain reach

Page 28: The Future of Classifieds & Selling (ICMA 2010, Vienna)

source: soapboxincluded.com

Finally, Business becomes social *

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... and social is the new Search

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Mobile devices are the new... TV, Radio, Newspaper, Computer...

Wallet, Bank, Camera...

Page 31: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Classifieds + Mobile: a marriage made in heaven

Page 32: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

And pretty soon, TV = Internet.

Page 33: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

So how can you redefine your business?

Page 34: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Making money when ‘everything is free’

Page 35: The Future of Classifieds & Selling (ICMA 2010, Vienna)

The Future is... Permanent Beta

Page 36: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Expect Zero Tolerance for Irrelevance

Page 37: The Future of Classifieds & Selling (ICMA 2010, Vienna)

The opportunity:Provide elegant organization, context and added values

to people that may already be doing

what they want to do

(i.e. buy and sell) *Hat tip to Jeff Jarvis

Page 38: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Get Real-Time, Mobile, Social. Now.

Page 39: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Bet on the power of the human link!

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Investigate Group Buying

Page 41: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Give something to get something

Page 42: The Future of Classifieds & Selling (ICMA 2010, Vienna)

Gerd Leonhard Media Futurist / The Futures Agency

Look at alternative currencies

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Make fans - not just users.

Page 44: The Future of Classifieds & Selling (ICMA 2010, Vienna)

“All progress depends on the unreasonable man” George Bernard Shaw

Page 45: The Future of Classifieds & Selling (ICMA 2010, Vienna)

www.mediafuturist.com @gleonhard