the future of hr: sap's strategy and vision - sap-sbn.no · pdf filesap's strategy...
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![Page 1: The Future of HR: SAP's Strategy and Vision - sap-sbn.no · PDF fileSAP's Strategy and Vision ... SAP has no obligation to pursue any course of business outlined in this presentation](https://reader033.vdocument.in/reader033/viewer/2022051320/5a87ad197f8b9a882e8dd2ce/html5/thumbnails/1.jpg)
Andreas Fink, Senior Director Solution Management, SAP SEMarch 22nd, 2017
The Future of HR:SAP's Strategy and Vision
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 2
Disclaimer
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. Except for yourobligation to protect confidential information, this presentation is not subject to your license agreement or any other service or subscriptionagreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or any related document, or to developor release any functionality mentioned therein.This presentation, or any related document and SAP's strategy and possible future developments, products and or platforms directions andfunctionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this presentation isnot a commitment, promise or legal obligation to deliver any material, code or functionality. This presentation is provided without a warranty of anykind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This presentation is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errorsor omissions in this presentation, except if such damages were caused by SAP’s intentional or gross negligence.All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations.Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not berelied upon in making purchasing decisions.
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SAP product lines for HCMInvestment direction
SAP ERP HCMInnovation investments focused primarily
on User Experience and Localizationacross Core HR and Payroll processesMainstream maintenance through 2025
SAP SuccessFactorsMost innovation investments are focused
here to re-think and re-imagine HCM
CloudOn-Premise
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Security
SAP HANA Platform
Digital Core
Suppliers& networks
Customerexperience
Workforceengagement
loT& big data
SAP HANA Platform
SAP Fiori
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 5
SuccessFactors HCM Suite and SAP ERP HCMSolution availability
Core HR& Payroll
Time &Attendance
TalentManagement
WorkforceAnalytics
Full coverage� Payroll for 57 countries
Partial coverage� SAP BusinessObjects with
limited HR content
Partial coverage� No Onboarding or Recruiting Mktg� Succession covered with Nakisa
Full coverage
(On-Premise, Private Cloud)
Full coverage� Time Capture and Time Calculation� SAP Time & Attendance Management by
WorkForce Software
Full coverage� Payroll for 41 countries� U.S. Benefits covered with Benefitfocus
Full coverage
Full coverage
(Public Cloud)
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SAP ERP HCMCore HR and Payroll
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 7
SAP ERP HCM (On-Premise)Proven across 16,000 global customers with 30 years of development, supporting…
Organization ManagementBuild, maintain, and align organizational structures.
HR AdministrationImprove insight into the workforce with a foundation of consistent, accurate data.
Benefits Enrollment and AdministrationSupport development and management of employee benefit plans.
Payroll ProcessingProcess and enable accurate, on-time payrolls across the enterprise.
Employee Self-ServiceImprove employee productivity by automating processes.
Manager Self-ServiceIncrease productivity and reduce operational burdens.
HR Shared ServicesDeliver accurate, consistent, and timely responses to employees and managers.
SAP Employee File Management Application by Open TextConsolidate, centralize, and search employee documentation.
SAP Organizational Visualization by NakisaPlan and model organizations, view organizational charts
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 8
This is the current state of planning and may be changed by SAP at any time.
Today Future DirectionPlanned Innovations
SAP ERP Human Capital ManagementProduct road map overview - key themes and capabilities
Continuous Innovation• Customer Connection Focus Topics• Customer Connection Focus Topic E-Rec
User Experience/HR Professional• Business Content and Miscellaneous
Enhancements• All Countries supported
Mobile Strategy/SAP Fiori• HCM Fiori Apps for Employees & Managers
Payroll Control Center• Real Time Process Insight• Faster Correction Activities• New Payroll User Experience
Data Privacy• ILM Objects for HR Key Components• ILM Objects for PD• ILM Objects for Talent Management, HCMPF, E-
Recruiting, Learning Solution• Performance Improvements
Continuous Innovation• Customer Connection Focus Topic E-Rec• Customer Connection Focus Topic ERP HCM
User Experience/HR Professional• HR Professional: Business Content• HR Professional: Miscellaneous Enhancements
Mobile/SAP Fiori• Re-Design of existing HCM Apps• Manager: Analytical Apps• Manager: Enabling of Generic Inbox• Employee: Personal Information Apps
Payroll Control Center• Customizing Simplification• Automated Detection
Data Privacy• ILM Object for Time Recording Information
(IT0050)• Performance Improvements
Continuous Innovation• Customer Connection Focus Topic ERP HCM
User Experience/Mobile Strategy/SAP Fiori• Fiori Overview Page for Employee, Manager and
HR Professional• Manager: Enabling of Generic Fiori Inbox• Manager: Analytical Apps• Employee: Personal Information Apps
Payroll Control Center• Ad-hoc processes (off-cycles)• Specialized process steps for countries• SAP Fiori tasks and KPIs
Data Privacy• ILM Object for Absence Quota Group (IT3355)
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SAP ERP HCMSimplifying HCM processes and user experience examples
Landing pages – UI Lanesfor efficient navigation
Payroll Control Center:Real-time insight intopayroll processes
Fiori-based ESSand MSS
Today
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 10
This is the current state of planning and may be changed by SAP at any time.
Today Future DirectionPlanned Innovations
SAP ERP Human Capital ManagementProduct road map overview - key themes and capabilities
Continuous Innovation• Customer Connection Focus Topics• Customer Connection Focus Topic E-Rec
User Experience/HR Professional• Business Content and Miscelaneous
Enhancements• All Countries supported
Mobile Strategy/SAP Fiori• HCM Fiori Apps for Employees & Managers
Payroll Control Center• Real Time Process Insight• Faster Correction Activities• New Payroll User Experience
Data Privacy• ILM Objects for HR Key Components• ILM Objects for PD• ILM Objects for Talement Management, HCMPF,
E-Recruiting, Learning Solution• Performance Improvements
Continuous Innovation• Customer Connection Focus Topic E-Rec• Customer Connection Focus Topic ERP HCM
User Experience/HR Professional• HR Professional: Business Content• HR Professional: Miscelaneous Enhancements
Mobile/SAP Fiori• Re-Design of existing HCM Apps• Manager: Analytical Apps• Manager: Enabling of Generic Inbox• Employee: Personal Information Apps
Payroll Control Center• Customizing Simplification• Automated Detection
Data Privacy• ILM Object for Time Recording Information
(IT0050)• Performance Improvements
Continuous Innovation• Customer Connection Focus Topic ERP HCM
User Experience/Mobile Strategy/SAP Fiori• Fiori Overview Page for Employee, Manager and
HR Professional• Manager: Enabling of Generic Fiori Inbox• Manager: Analytical Apps• Employee: Personal Information Apps
Payroll Control Center• Ad-hoc processes (off-cycles)• Specialized process steps for countries• SAP Fiori tasks and KPIs
Data Privacy• ILM Object for Absence Quota Group (IT3355)
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For the HR Professional role focus of development is thecompletion of the infotype scope. Furthermore genericfunctions and UI enhancements will be developed.
Generic Functions� Display Mode� Generic Functions for Time Management Infotypes:
(Alternative Payment, Automatic Delimitation of TimeInfotypes)
� Further Function Codes (Copy, Lock, …)
UX:� Start of migration (alternative UI-technology) of Landing
Page to Fiori 2.0 Overview Page
2017 Planned innovationsUX: HR Professional – Further Business Content and Generic Functions
Plannedinnovations
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� Enhanced Process Management� New Audit Trail� Enhanced Alert Management and Team Errors� Integration of planned off cycle into PCC for SFSF� Integration of adhoc off cycles into PCC for SFSF and the following
off cylce types– Adjustment off cycle– Spot Bonus– Contract termination
2017 Planned innovationsPayroll Control Center
Plannedinnovations
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The biggest part part of the existing HCMApps will be completely re-designedbased on customer feedback and usage.The new version of the apps will be basedon Fiori 2.0.
Re-designed Apps� Team Calendar� My Leave Requests� Approve Leave Request� Time Sheet� Approve Time Sheet� My Paystubs� My Time Events� Employee Lookup
2017 Planned innovationsUX: Fiori - Re-Design of existing HCM Fiori Apps
Plannedinnovations
My Paystubs - Before:
My Paystubs - New version:
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 14
This is the current state of planning and may be changed by SAP at any time.
Today Future DirectionPlanned Innovations
SAP ERP Human Capital ManagementProduct road map overview - key themes and capabilities
Continuous Innovation• Customer Connection Focus Topics• Customer Connection Focus Topic E-Rec
User Experience/HR Professional• Business Content and Miscelaneous
Enhancements• All Countries supported
Mobile Strategy/SAP Fiori• HCM Fiori Apps for Employees & Managers
Payroll Control Center• Real Time Process Insight• Faster Correction Activities• New Payroll User Experience
Data Privacy• ILM Objects for HR Key Components• ILM Objects for PD• ILM Objects for Talement Management, HCMPF,
E-Recruiting, Learning Solution• Performance Improvements
Continuous Innovation• Customer Connection Focus Topic E-Rec• Customer Connection Focus Topic ERP HCM
User Experience/HR Professional• HR Professional: Business Content• HR Professional: Miscelaneous Enhancements
Mobile/SAP Fiori• Re-Design of existing HCM Apps• Manager: Analytical Apps• Manager: Enabling of Generic Inbox• Employee: Personal Information Apps
Payroll Control Center• Customizing Simplification• Automated Detection
Data Privacy• ILM Object for Time Recording Information
(IT0050)• Performance Improvements
Continuous Innovation• Customer Connection Focus Topic ERP HCM
User Experience/Mobile Strategy/SAP Fiori• Fiori Overview Page for Employee, Manager and
HR Professional• Manager: Enabling of Generic Fiori Inbox• Manager: Analytical Apps• Employee: Personal Information Apps
Payroll Control Center• Ad-hoc processes (off-cycles)• Specialized process steps for countries• SAP Fiori tasks and KPIs
Data Privacy• ILM Object for Absence Quota Group (IT3355)
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 15
Continuous InnovationChange in strategy
Note:The improvement Finder has been migrated toInnovation Discovery:http://service.sap.com/innovation-discovery
This is the current state of planning and may be changed by SAP at any time.
FutureDirection
Continued support and enhancements throughCustomer Connection projects.
The main strategy for the future is to have onecontinuous project for ERP HCM.
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2018 Product direction
� Further support of broad ERP HCM portfolio through limited investments and developmentsbased on the existing architecture. (Continuous Customer Connect Project)
� HR Renewal: Migration of Landing Pages to Fiori Overview Pages
� SAP Fiori: Analytical Apps, Delivery of Fiori Benefits Enrollment application
� Payroll Control Center: Further enhancements to off-cycle capabilities for SF
This is the current state of planning and may be changed by SAP at any time.
Productdirection
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 17
User ExperienceHR Renewal, mobile strategy and Fiori
This is the current state of planning and may be changed by SAP at any time.
FutureDirection
Usage of Fiori 2.0 for FioriOverview Page foremployees, HR professionalsand managers
Usage of Fiori 2.0 for genericinbox of HR professionalsand managers
Analytical Apps for managers
Ending ProbationPeriods
Ending Contracts
3
1
Probations and LeavingsWorking Time Accounts
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2019 Product vision
� Further support of broad ERP HCM portfolio through limited investments and developmentsbased on the existing architecture. (Continuous Customer Connect Project)
� HR Renewal: Migration of Business Content to Fiori Apps
� SAP Fiori: Further ERP HCM Business Content as Fiori Apps
� Payroll Control Center: Further localization and automation
This is the current state of planning and may be changed by SAP at any time.
Productvision
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SAP SuccessFactors
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 20
Most comprehensive SAP SuccessFactors HCM suiteUnmatched solution breadth and depth
Competencies | Skills | Best Practices
Core HR
Recruiting Learning Performance& Goals
Succession &Development
Employee Recordkeeping | Organizational Management | Global BenefitsShared Services | Payroll | Time & Attendance
Talent Management
Technology: Secure | Integrate | Extend
User Experience: Social | Mobile | Intelligent Services
CompensationOnboarding
Talent Management
Reporting & Embedded Insight Workforce Analytics Workforce Planning
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 21
Deployment options that meet your needsOn-premise / cloud / hybrid – Modular approach lets you start anywhere, go everywhere
Succession &Development
CompensationPerformance& Goals
LearningRecruiting Onboarding
Talent Management
Workforce Planning Workforce Analytics
Core HR (cloud) Core HR (on-premise)
STARTHERE
STARTHERE
STARTHERE
STARTHERE
STARTHERE
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Core HR and Payroll: Employee Central
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 23
Talent Management
SAP SuccessFactorsUnsurpassed breadth and depth across all HR processes
Competencies | Skills | Best Practices
Recruiting Learning Performance& Goals
Succession &Development
Human Capital Analytics
Technology: Security | Integration | Extensibility
User Experience: Social | Mobile | Intelligent Services
CompensationOnboarding
Core HR
Employee Recordkeeping | Organizational Management | Global BenefitsShared Services | Payroll | Time & Attendance
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 24
SAP SuccessFactorsEmployee Central: Complete Core HR System of Record in the Cloud
� Employee Recordkeeping� Organizational Management� Global Benefits� HR Shared Services (HR Help Desk)� Time and Attendance Management� Payroll� Apprentice Management� Localization� Integration
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Even supporting all worker types, multiple employment contracts
Contingent workforcemanagement
• Repository for contingentmaster data
• Organizational chart supportfor contingent workers
Concurrent Employment• Manage multiple
personnel assignments• One holistic employee
view
Apprentice Management• Plan, Schedule & Train• European-focused
innovation: Germany,Austria, Switzerland,France, …
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SuccessFactors Cloud Footprint - 46M+ users, 6,200+ customers
Customers6,200+Cloud HCM Customers
46,000,000+Cloud HCM Users
75+Customers with 100k+ users
185+Customers with 50k+ users
870+Customers with 10k+ users
1. As of Q4 2016 Release. 2. Hebrew and Arabic for Mobile, EC and common components (Employee Profile, Homepage, Orgchart, Directory and Job Profile Builder).
Global Expertise
Configurable for any country
Localized in 82 countries1
Global fields, national ids,address formats;Country-specific fields andbusiness rules;Local holidays, time zones, andcurrencies;Global Benefits tracking
Payroll for 41 countriesIntegrations to local providersand tax authorities;Local payroll rules
Delivered in 42 Languages2
Banking/InsuranceCustomers
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SAP SuccessFactors Employee CentralLocalized countries
1. Argentina2. Australia3. Austria4. Bangladesh5. Belgium6. Brazil7. Bulgaria8. Canada9. Cambodia10. Chile11. China12. Colombia13. Costa Rica14. Croatia15. Czech Republic16. Denmark17. Dominican Republic
18. Ecuador19. El Salvador20. Egypt21. Finland22. France23. Germany24. Greece25. Guatemala26. Hong Kong27. Honduras28. Hungary29. India30. Indonesia31. Ireland32. Israel33. Italy34. Japan
35. Jordan36. Kazakhstan37. Kenya38. Kosovo39. Lebanon40. Malaysia41. Malta42. Mexico43. Morocco44. New Zealand45. Netherlands46. Nicaragua47. Nigeria48. Norway49. Oman50. Pakistan51. Panama
52. Peru53. Philippines54. Poland55. Portugal56. Puerto Rico57. Qatar58. Romania59. Russia60. Saudi Arabia61. Serbia62. Singapore63. Slovakia64. Slovenia65. South Africa66. South Korea67. South Sudan68. Spain
69. Sri Lanka70. Sweden71. Switzerland72. Taiwan73. Tanzania74. Thailand75. Turkey76. Ukraine77. United Arab Emirates78. U.K.79. U.S.A.80. Uruguay81. Venezuela82. Vietnam
Including payroll
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SAP Payroll Options
Whatever your starting point and strategy, SAP enables your digital workforce transformation withkey scenarios to extend your current investments with new possibilities in a high-return, low-risk
approach
SAP Payroll 3rd Party Outsourced
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The only comprehensive choice and solution for global payroll
Payroll……any way you want it
In the cloud with SAP SuccessFactorsEmployee Central Payroll
Outsourced with all themajor and minor providers,
from ADP to Celergo
In-house On-premise with SAPHCM payroll
Managed PayrollSAP ERP payroll hosted
in a private cloud
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Talent Management
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 31
SAP SuccessFactorsUnsurpassed breadth and depth across all HR processes
Talent Management
Competencies | Skills | Best Practices
Recruiting Learning Performance& Goals
Succession &Development
Human Capital Analytics
Technology: Security | Integration | Extensibility
User Experience: Social | Mobile | Intelligent Services
CompensationOnboarding
Core HR
Employee Recordkeeping | Organizational Management | Global BenefitsShared Services | Payroll | Time & Attendance
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 32
User ExperienceUser Interface designs
• New, refreshed user interfaces formultiple pages throughout the suiteto maximize consistency,learnability, usability, and aestheticperspective
• Guarantee consistency across thesuite and different devices
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Skills Library:Jumpstart skills management with the right content
�Manage the workforcebased on skills
�Defining and reengineeringjob profiles with a library ofskills models and templatesorganized into businesscategories
~14,000 skills andknowledge elements
250 sample job families
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Analytics
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 35
Embedded Intelligence – insights at your fingertips� Predefined Standard & Compliance reports� Interactive insights across SAP SuccessFactors HCM Suite� Self Service reporting
Workforce Analytics – answering key business questions� Integrate HR, talent, and business data from disparate
sources� Headlines interpretive insights� Predictive modeling� Benchmarking� Enterprise via SAP BusinessObjects Cloud and SAP Digital
Boardroom
Workforce Planning – workforce capability building� Scenario-driven demand and supply forecasting� Risk analysis and strategy guidance� Impact and cost modeling� Tactical and Strategic Forecasting
Workforce Analytics & PlanningProduct overview
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36© 2014 SAP SE or an SAP affiliate company. All rights reserved.
SAP SuccessFactors provides a completecloud-based HCM suite that includescore HR and talent solutions, workforceanalytics and planning, and collaborationtools.
SAP BusinessObjects Cloud provides allanalytical capabilities in one user experience byextending to SAP SuccessFactors so HR datacan be combined with other application data toprovide a 360 degree view of your business.
SAP BusinessObjects Cloud
Why SAP SuccessFactors and SAP BusinessObjects Cloud?
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SAP BusinessObjects Cloud PortfolioFocus on blending workforce data with other data
SAP BusinessObjects Cloud
BusinessIntelligence
PredictiveAnalytics Planning
Predictive PlanningBI• Guided Machine
Discoveries• Designed for Business
Users
• Plan and Simulate at AnyLevel of Detail
• Calculation & PlanningModels on the Fly
• Connect and Prepareyour Data
• Visualize and build yourown Views
SAP SuccessFactors
Business Intelligence PredictiveAnalytics Planning
Analytics PlanningEmbedded• Automated data integration• Ensures data quality• Curated metrics, interactive analyses,
benchmarks & best practices
• Workforce Supply-demand gap analysis• Financial modelling & business impact;
risk analysis and strategy guidance• Strategic and Operational
• Standard and ad hoc reports• Report and dashboard builder• Embedded insights
SAP Digital Boardroom
• Total transparency• Instant data-driven insights• Simplified boardroom processes
Executive Meeting Support
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 38
Embedded Insights and Dashboards
One-click access to insights wherever you arein the SuccessFactors HCM suite - providescontext-sensitive (inline) insights and linksbased on the activity you’re working on.
Graphical dashboards provide a birds-eyeview to quickly assess if there is a problem
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 39
SAP SuccessFactors Makes It Simple to…Report on your employee data
�Flexible ad hoc reporting
�Standard reportingaccelerated with reporttemplates
�Filter and aggregate data,drill down to parts of theorganizational structure
�Easy formatting of data anddistribution
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 40
SAP SuccessFactors Makes It Simple to…Perform demand & supply models, simulation & “what-if” scenarios
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SAP ERP HCM, SAP ERP andSAP SuccessFactors Integration
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 42
Transitioning to Cloud with Core HRLeverage existing investments, connect with delivered integrations
Cloud
On-PremiseSAP ERP
Core HR + Talent +Analytics
Full Cloud
Core HR
SAP ERP
Talent, Analytics
CloudCore HR
For AllEmployees
Side-by-Side
Delivered and Maintained Integrations
SAP ERP
Core HR + Talent +Analytics
Core Hybrid
Core HR(only for certain processes)
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 43
SAP SuccessFactors is the default HCM solution for S/4 HANA
For new and existing customers considering S/4 HANA,SAP SuccessFactors is the recommended HCM
solution for S/4 HANA:
“Next-generation HCM solution +Next-generation Business Suite”
SAP ERP HCM
SAP ERP HCM customers may also continue to leverage theirSAP ERP HCM implementations. Simplification is not plannedfor SAP ERP HCM
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 44
HCM options for SAP S/4 HANAMove at your own pace
SAP ERP HCM (Available in S/4HANA OnPremise only)SAP SuccessFactors Employee Central
Clo
udSo
lutio
nsO
n-pr
emis
eSo
lutio
ns
4
Deploy all On-premise with SAPERP HCM in same instance
SAP ERP HCM
1
Deploy S/4 HANAOn-premise, move
HCM to cloud
HCI
2
Deploy S/4 HANA cloud,move HCM to the cloud
HCI
3
Deploy all On-premise:continue to keep SAPERP HCM separate
SAP ERP HCM
ALE
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© 2017 SAP SE or an SAP affiliate company. All rights reserved. 45
SAPEHS
SAPPayroll
SAP GRCCATSSAP ERP or SAP S/4HANA on-premise edition
SHLPeople Answers
RecruitingAssessments
Recommendation,Score
Time Benefits PayrollBPO
WorkForce SoftwareKronos
BenefitFocusThomsons
ADP PayrollNGA Payroll#1
SuccessFactors
Cloud
On-Prem
ise
SAP SuccessFactors
Std PayrollIntegrationTemplate
Recruiter ActivityReport Link
SAP Cloud Platform, integration service
SAPFieldglass
ContingentWorkforce
Concur
Travel &Expense
SAP Cloud Platform, integration service
IBM Kenexa
External ATS
Requisitiondata
New HireContingent
Worker
Deductions
EmployeeMaster data
HRMaster
data
HR MasterData
Employee Data
SAP IDS
Time /Attendance data
Std BenefitsIntegrationTemplate
Planned Available
Note: SAP will continue to maintain and support existing Dell Boomi-based integration – all new integrations on SAP HANA Cloud Platform, integraton service
* SAP HANA Cloud Platform, integration service is the default middleware. Availability of "EC - NGA Payroll on SAP HANACloud Platform, integration service is planned for Q2 2017”. With the exception of SAP Fieldglass, Concur, and IBM Kenexa;all other integrations are also available on Dell Boomi. See also Cloud to Cloud Integration section for details.
SAP CRM/ SRM
Availableas beta
Point to Point integration
Cost Center, Time, Employeeand Organizational Management
For details see next slide
SAP S/4HANA & SAP ERP FIN & SAP ERP HCM IntegrationsProduct overview – available productized EC integrations*
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Thank You !
Contact Details:
Andreas Fink – Senior Director Solution Management, SAP [email protected]