the future of real time communications

1_Q&A

The views expressed in this presentation do not necessarily reflect the views of AT&T.

The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T.

The Future of Real Time Communications

CHAD HARTAT&T Developer Summit

January 5, 2016


About meCHAD HARTIndependent Consultant, Chief Editor, webrtcHacks

https://webrtcHacks.com@webrtcHacks

@[email protected]

© 2015 Chad Wallace Hart Consulting

https://webrtchacks.com/

http://twitter.com/webrtchacks

http://twitter.com/webrtchacks

http://twitter.com/chadwallacehart

mailto:[email protected]

The views expressed in this presentation do not necessarily reflect the views of AT&T.© 2015 Chad Wallace Hart Consulting


Trends


Phone calls are important

#1Importance of activity



We don’t spend much time on the phone

16Ranking of media usage

4.8percentage of media use/day



http://dictionary.reference.com/browse/telephone




What is a phone?

This was an apparatus for making calls


What is a phone?

A more sophisticated apparatus for making calls


What is a phone?

https://upload.wikimedia.org/wikipedia/commons/c/c9/ZTE_Blade_S6_Plus.jpg

An apparatus for connecting you to the Internet (and maybe making calls)


The phone is now an app

iPhone Dialer Facebook Hello Hangouts Dialer

The little green phone button from your carrier looses its hegemony


The phone is now a feature


The phone is now a feature

The phone can now be embedded as a feature of any app without making you leave the app – keep engagement metrics high


Phone evolution

Device App Feature



Source: google knowledge graph



What is a call?

The original concept of a phone call…



What is a call?

Same basic concepts..



What about video?

Wasn’t the future supposed to be different?



Video telephony at home

Video has been a slow trickle for more than a decade



Video telephony in the enterprise

https://upload.wikimedia.org/wikipedia/commons/c/c9/Teliris_VL_Modular.JPG

Video has been a slow trickle for more than a decade



Video is not going awayCameras everywhere and growing comfort levels will continue to drive more video usage



Video telephony is finding new use cases

https://youtu.be/2M-DERYbZnU?t=25s

Non-traditional communications uses cases will drive more video usage.

Play video https://youtu.be/2M-DERYbZnU?t=25s




https://www.flickr.com/photos/intelfreepress/9447018340



VoIP is becoming common

56%Have used Voice or Video over the Internet (VoIP)


VoIP usage of all forms shows notable growth



Driving Technologies



Communications API’s



Why now? Yesterday’s Comms API’s were hard



Why Now?Todays Communications API’s are Easy



Why now? Masses of developers

Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Software Developers, on the Internet at http://www.bls.gov/ooh/computer-and-information-technology/software-developers.htm (visited January 02, 2016).

http://www.bls.gov/ooh/computer-and-information-technology/software-developers.htm

http://www.bls.gov/ooh/computer-and-information-technology/software-developers.htm



WebRTC in the Web

WebRTC in 3/4



WebRTC in the Web

Good: Microsoft is serious about WebRTC in Edge & informing CIO’sBad: IE does not support WebRTC/ORTC natively and has most of the adoption



NV

Standards converge

The next version of WebRTC incorporates what’s new in ORTC while maintaining backward compatibility with today’s WebRTC



WebRTC in the Web

Apple Safari does not natively support WebRTC and Apple is behind.At least they appear to be hiring to add WebRTC expertise.



WebRTC in top social networks – 3/5

Facebook WhatsApp Tencent QQ WeChat*evaluating

Google+

Ranking according to Wikipedia: List_of_virtual_communities_with_more_than_100_million_active_users

WebRTC is already readily accessible to billions of users via the world’s largest social networks

https://en.wikipedia.org/wiki/List_of_virtual_communities_with_more_than_100_million_active_users



WebRTC on Native

WebRTC’s biggest deployments are not on the web – they are in native mobile applications



WebRTC in UC & telephony vendors

Telephony community is already doing some WebRTC or has a roadmap to start soon

Many app/web-based VoIP providers are using WebRTC or have plans to (including Skype)

See: https://webrtchacks.com/tag/blackbox-exploration/

https://webrtchacks.com/tag/blackbox-exploration/



What does the future hold?



How much easier can it get to make a call?

EFFO

RT

TIME

Hours

Milliseconds1800’s Today

Seconds

Minutes

Tomorrow


Phone evolution

Device App Feature



RTC goes back to things

Device App Feature

Things

As it gets easier to add apps to various physical devices RTC goes back to devices



Machines make 4 kinds of interactions

P2P M2P

P2M M2M

Person to person calling because of machines

Machine makes a call when something happens

Send machine real time audio/video for processing

Machines send other machines audio/video for real time processing

Whole new categories of interactions that will drive RTC growth


RTC finds new Industries

Device App Feature

Things

New industries that previously had little or no RTC will drive growth


Media on steroids – augmented reality


Media on steroids – emotion recognition


Media on steroids – 3D


Real-time Broadcasting


Middleware to glue it all together

photo by flikr user PROcathredfern

https://www.flickr.com/account/upgrade/pro

https://www.flickr.com/photos/43499845@N00/

the future of real time communications

Technology