the future of retail….€¦ · retail is changing fast rms user forum –july 2017. drivers for...
TRANSCRIPT
THE FUTURE OF RETAIL….
Copyright & confidential January 2017
RETAIL ISN’T WHAT IT USED TO BE….
Copyright & confidential January 2017
WHAT DOES THIS MEAN? …...
Copyright & confidential January 2017
WHAT DOES THIS MEAN?
FOOTFALL – DOWNWARD TREND
Copyright & confidential January 2017
FOOTFALL IS DECLINING
STORES ARE CLOSING…..
Copyright & confidential January 2017
STORES ARE CLOSING
ONLINE CONTINUES TO GROW
Copyright & confidential
UK
AMAZON IS PAVING THE WAY…
Copyright & confidential January 2017
AMAZON IS CHANGING RETAIL
FOREVER
RETAIL IS CHANGING
FAST
RMS USER FORUM – JULY 2017
DRIVERS FOR CHANGE
PERSONALISATION
BOTS
AISELF SERVE APPS
MOBILE
FIRSTCLOUD
Augmented Reality
Virtual Reality
Destinations
Payment
3D Printing
SaaSAPIs
Algorithms
VOICE
Drones
Robots
Robots
RMS USER FORUM – JULY 2017
WHAT MAKES A GREAT EXPERIENCE?
NEW YORK FLAGSHIPSOHO
RMS USER FORUM – JULY 2017
WHAT MAKES A GREAT EXPERIENCE?
RMS USER FORUM – JULY 2017
WHAT MAKES A GREAT EXPERIENCE?
NEIMAN MARCUS & RENT THE RUNWAY
RMS USER FORUM – JULY 2017
WHAT MAKES A GREAT EXPERIENCE?
THE REFORMATION
RMS USER FORUM – JULY 2017
THE REFORMATION
WHAT MAKES A GREAT EXPERIENCE?
RMS USER FORUM – JULY 2017
WHAT MAKES A GREAT EXPERIENCE?
RMS USER FORUM – JULY 2017
STITCHFIX
WHAT MAKES A GREAT EXPERIENCE?
PERSONALISATION & MADE FOR YOU….........PERVASIVE CONNECTIVITY
RMS USER FORUM – JULY 2017
FEETZ
RMS USER FORUM – JULY 2017
THE IMPORTANCE
OF THE STORE
RMS USER FORUM – JULY 2017
RETAIL IS ALIVE & KICKING
RMS USER FORUM – JULY 2017
AMAZON IS CHANGING RETAIL
FOREVER
TECHNOLGY IS ENABLING SUCCESS
TECHNOLOGY DONE WRONG
RMS USER FORUM – JULY 2017
EMPOWER YOUR TEAMS
Automating the essentials…......
TASK MANAGEMENT
STAFF SCHEDULING
COMPLIANCE
STOCKTAKING
RMS USER FORUM – JULY 2017
COMMUNICATION
TRYING NEW STUFF…..
RMS USER FORUM – JULY 2017
WHAT IS INNOVATION?
Innovation can be defined simply as a
"new idea, device or method".
RMS USER FORUM – JULY 2017
THE OPPORTUNITY
RMS USER FORUM – JULY 2017
TAKE ACTION
RMS USER FORUM – JULY 2017
THE FUTURE OF RETAILING…..
RMS USER FORUM – JULY 2017
Thank you
Cathy McCabe
Mobile: +44 7702 434009
Email: [email protected]
d e l i v e r i n g s u c c e s s t h r o u g h c o l l a b o r a t i v e c o n s u l t i n g
TECHNOLOGY – CUSTOMER - INNOVATION
RMS USER FORUM – JULY 2017