the future of search brett roberts chief technology officer microsoft nz
TRANSCRIPT
The Future of SearchThe Future of Search
Brett RobertsBrett RobertsChief Technology OfficerChief Technology Officer
Microsoft NZMicrosoft NZ
AgendaAgenda
Search Pain Points Search Pain Points
VisionVision
ScenariosScenarios
Strategy and Investment AreasStrategy and Investment Areas
Roadmap and TimelineRoadmap and Timeline
Search ScenariosSearch Scenarios
Across the EnterpriseAcross the EnterpriseFind content scattered throughout the enterprise across Find content scattered throughout the enterprise across structured and unstructured repositories and servers.structured and unstructured repositories and servers.
PC and Email SearchPC and Email SearchInstantly find any file or email on your PC; organize andInstantly find any file or email on your PC; organize and
view your files in the most intuitive ways.view your files in the most intuitive ways.
Make ConnectionsMake ConnectionsFind the right contact to solve a problem, answer aFind the right contact to solve a problem, answer a
customer complaint or consult on your project.customer complaint or consult on your project.
Web SearchWeb SearchFind free and premium content on the web relevant to yourFind free and premium content on the web relevant to your
job and life. Provide powerful search experiencesjob and life. Provide powerful search experiencesacross your web sites to customers and partners.across your web sites to customers and partners.
Search When And Where You Need ToSearch When And Where You Need To
TeamTeam
DivisionDivision
EnterpriseEnterprise
ExtranetExtranet
Internet Internet PresencePresence
The IndividualThe Individual
Microsoft’s Search Vision: Microsoft’s Search Vision: • Best relevanceBest relevance• Better togetherBetter together• Most comprehensive selectionMost comprehensive selection• Simple to manageSimple to manage
Common Full-Text Indexing EngineCommon Full-Text Indexing Engine
MS SearchMS Search
MS ResearchMS Research
1212
Looking for a customer case Looking for a customer case study that you downloaded study that you downloaded months agomonths ago
Rich previews and filter Rich previews and filter tools make it simple to scan tools make it simple to scan several files at once and several files at once and quickly select the right onesquickly select the right ones
Find and view all documents Find and view all documents authored by John, about authored by John, about client Contoso. View the client Contoso. View the same documents by keywordsame documents by keyword
Support for importingSupport for importing33rdrd party data sources party data sourcesand formats like PDFsand formats like PDFs
Confidential – Microsoft CorporationConfidential – Microsoft Corporation
Scenario ExamplesScenario ExamplesFind files, emails, and apps fastFind files, emails, and apps fastInstantly find anything on your PC: e-mails, Instantly find anything on your PC: e-mails, docs, contacts, photos, applications, and moredocs, contacts, photos, applications, and more
Fast finding with “search as you type”Fast finding with “search as you type”
Full-text and property search across commonly Full-text and property search across commonly used file typesused file types
Go beyond desktop search Go beyond desktop search Use file properties to view and organize your Use file properties to view and organize your files in virtually any context you want – files in virtually any context you want – freedom from folder hierarchiesfreedom from folder hierarchies
More actionable resultsMore actionable resultsEasily preview, filter and manage search resultsEasily preview, filter and manage search results
Deep search into critical business documentsDeep search into critical business documents
Easily extensibleEasily extensibleBuild your own filters that enable search over Build your own filters that enable search over new data sources and file typesnew data sources and file types
Return search results in custom business Return search results in custom business applicationsapplications
Desktop Search And OrganizationDesktop Search And OrganizationFind anything on your PC instantly; Work withFind anything on your PC instantly; Work withyour files in the most flexible and intuitive waysyour files in the most flexible and intuitive ways
Windows Desktop SearchWindows Desktop SearchLook for a document that’s somewhere onLook for a document that’s somewhere onyour desktop, in an email, or an archive fileyour desktop, in an email, or an archive file
Integration with Integration with familiar familiar
applications and applications and experiencesexperiences
Integration with Integration with familiar familiar
applications and applications and experiencesexperiences
Fast, relevant, Fast, relevant, categorized resultscategorized results
Fast, relevant, Fast, relevant, categorized resultscategorized results
Search as you typeSearch as you typeSearch as you typeSearch as you type
Search in Windows VistaSearch in Windows VistaSearch For A File On The Desktop, A Longhorn Server, Or Another Windows Vista PCSearch For A File On The Desktop, A Longhorn Server, Or Another Windows Vista PC
Instantly search over Instantly search over data types like email, data types like email,
docs, media and docs, media and Internet content, or new Internet content, or new
types like RSS feeds types like RSS feeds
Instantly search over Instantly search over data types like email, data types like email,
docs, media and docs, media and Internet content, or new Internet content, or new
types like RSS feeds types like RSS feeds
Scopes can include the Scopes can include the desktop, other Vista desktop, other Vista PC’s, LH Server, and PC’s, LH Server, and other indexed remote other indexed remote
locationslocations
Scopes can include the Scopes can include the desktop, other Vista desktop, other Vista PC’s, LH Server, and PC’s, LH Server, and other indexed remote other indexed remote
locationslocations
Filename, file Filename, file property, and full property, and full
text searchtext search
Filename, file Filename, file property, and full property, and full
text searchtext search
Visualization And Organization in Windows VistaVisualization And Organization in Windows VistaView And Organize Your Files Using PropertiesView And Organize Your Files Using Properties
TraditionalTraditionalFoldersFolders
Location-based Location-based views of your views of your
filesfiles
TraditionalTraditionalFoldersFolders
Location-based Location-based views of your views of your
filesfiles
New VirtualNew VirtualFoldersFolders
Flexible, query-Flexible, query-based views ofbased views of
your filesyour files
New VirtualNew VirtualFoldersFolders
Flexible, query-Flexible, query-based views ofbased views of
your filesyour files
““Live Icons” Live Icons” Actual screen shots of Actual screen shots of
content, instead of generic content, instead of generic file iconsfile icons
““Live Icons” Live Icons” Actual screen shots of Actual screen shots of
content, instead of generic content, instead of generic file iconsfile icons
Preview Pane Preview Pane Rich information about Rich information about whatever file you selectwhatever file you select
Preview Pane Preview Pane Rich information about Rich information about whatever file you selectwhatever file you select
Stacks Stacks Virtual views of your content; the Virtual views of your content; the
same item can be in more than one same item can be in more than one stackstack
Stacks Stacks Virtual views of your content; the Virtual views of your content; the
same item can be in more than one same item can be in more than one stackstack
Integrated Experience With Microsoft OutlookIntegrated Experience With Microsoft OutlookDon’t Leave The Context Of Email To Find What You’re Looking ForDon’t Leave The Context Of Email To Find What You’re Looking For
Seamless, Seamless, instant instant
search within search within OutlookOutlook
Seamless, Seamless, instant instant
search within search within OutlookOutlook
Search for Search for keywords within keywords within
E-mail and E-mail and attachmentsattachments
Search for Search for keywords within keywords within
E-mail and E-mail and attachmentsattachments
Making ConnectionsMaking ConnectionsFind The Right Contact You Need To Solve A Problem, AnswerFind The Right Contact You Need To Solve A Problem, AnswerA Customer Complaint Or Consult With You On Your ProjectA Customer Complaint Or Consult With You On Your Project
Confidential – Microsoft CorporationConfidential – Microsoft Corporation
Scenario ExamplesScenario ExamplesYou need to answer a You need to answer a customer complaint and customer complaint and need to find an expert fastneed to find an expert fast
Find subject matter experts (SME’s)Find subject matter experts (SME’s)Instantly find people who have expertise in Instantly find people who have expertise in specific areasspecific areas
You have an expertise You have an expertise location system but it is not location system but it is not being kept up, dynamic being kept up, dynamic profiling ensures up to date profiling ensures up to date informationinformation
Keeping information freshKeeping information freshDynamic profiling ensures that information is Dynamic profiling ensures that information is kept current and relevant kept current and relevant
You don’t know the Expert You don’t know the Expert directly but you know directly but you know someone who can connect someone who can connect you togetheryou together
Using a connector to another personUsing a connector to another personLocate a contact who can introduce you to the Locate a contact who can introduce you to the right personright person
See your social distance (degrees of See your social distance (degrees of separation) to key contacts and SME’s separation) to key contacts and SME’s
You are hosting a You are hosting a decision making meeting decision making meeting and want to make sure and want to make sure that the right people are that the right people are therethere
Make better decisions fasterMake better decisions fasterBy knowing who knows who and who knows By knowing who knows who and who knows what you can quickly identify key peoplewhat you can quickly identify key people
By identifying the right people you can get By identifying the right people you can get buy-in more quicklybuy-in more quickly
Making Connections Making Connections Expertise Location From Your DesktopExpertise Location From Your Desktop
Expert Name Expert Name and Titleand Title
Expert Name Expert Name and Titleand Title
Relevant Relevant Keywords Keywords
and Phrasesand Phrases
Relevant Relevant Keywords Keywords
and Phrasesand Phrases
Relevant Relevant Distribution Distribution
ListsLists
Relevant Relevant Distribution Distribution
ListsLists
Anonymous Anonymous User Search User Search
ResultsResults
Anonymous Anonymous User Search User Search
ResultsResults
Making ConnectionsMaking ConnectionsSocial Distance From YouSocial Distance From You
Expert Name Expert Name and Titleand Title
Expert Name Expert Name and Titleand Title
Social Social Strength of Strength of ConnectionConnection
Social Social Strength of Strength of ConnectionConnection
Across The EnterpriseAcross The EnterpriseFind Content Scattered Throughout The EnterpriseFind Content Scattered Throughout The EnterpriseAcross Multiple Structured And Unstructured RepositoriesAcross Multiple Structured And Unstructured Repositories
Find a spreadsheet located Find a spreadsheet located on a file shareon a file share
Get a set of relevant links Get a set of relevant links when looking for a specific when looking for a specific powerpoint presentationpowerpoint presentation
Find a customer profile from Find a customer profile from your SAP systemyour SAP system
Make enterprise search Make enterprise search available in Word by available in Word by adding the web service to adding the web service to your Research Paneyour Research Pane
Confidential – Microsoft CorporationConfidential – Microsoft Corporation
Scenario ExamplesScenario ExamplesSearch all your files and websitesSearch all your files and websitesOut-of-the-box ability to search files on Out-of-the-box ability to search files on shares and all websitesshares and all websites
Extensible to include all types of filesExtensible to include all types of files
Extensible to custom repositoriesExtensible to custom repositories
Search over all business data Search over all business data Orders, customers, products, discussions, Orders, customers, products, discussions, employee data, colleagues, etc.employee data, colleagues, etc.
SAP, Siebel, custom repositories, etc.SAP, Siebel, custom repositories, etc.
Readily available to other applicationsReadily available to other applicationsSearch XML Web Service Search XML Web Service
Best relevance and user experienceBest relevance and user experienceGreat relevance based on MSR algorithmsGreat relevance based on MSR algorithms
Duplicate collapsingDuplicate collapsing
Query-hit highlighting and query correctionQuery-hit highlighting and query correction
Across The EnterpriseAcross The EnterpriseFinding The Right Content For “Adventure Works”Finding The Right Content For “Adventure Works”
Simple SearchSimple SearchSimple SearchSimple Search
Query Hit Query Hit HighlightingHighlighting
Query Hit Query Hit HighlightingHighlighting
Alerts on Search Alerts on Search ResultsResults
Alerts on Search Alerts on Search ResultsResults
Tabbed User Tabbed User InterfaceInterface
Tabbed User Tabbed User InterfaceInterface
Query correctionQuery correctionQuery correctionQuery correction
Web SearchWeb SearchEnable Your Employees To Seamlessly Look For and Utilize InformationEnable Your Employees To Seamlessly Look For and Utilize Information
Search results yield relevant Search results yield relevant websites websites andand instant instant answers such as stock answers such as stock quotes and phone numbersquotes and phone numbers
Search from within familiar Search from within familiar apps such as MS Office; apps such as MS Office; implicit searches based on implicit searches based on keywords in a word dockeywords in a word doc
Search for competitors’ info Search for competitors’ info yield websites yield websites plusplus premium premium articles from Factiva and articles from Factiva and latest news videoslatest news videos
Use MSN Search from Use MSN Search from within custom database within custom database app for all web and app for all web and proprietary content proprietary content
Confidential – Microsoft CorporationConfidential – Microsoft Corporation
Scenario ExamplesScenario ExamplesBetter Answers, FasterBetter Answers, FasterBest RelevanceBest Relevance
Instant Answers, not just linksInstant Answers, not just links
SpeedSpeed
Best SelectionBest SelectionLargest, freshest, most comprehensive indexLargest, freshest, most comprehensive index
Go beyond visible web – premium content, Go beyond visible web – premium content, structured databases (yellow pages), structured databases (yellow pages), multimediamultimedia
Integrated User ExperienceIntegrated User ExperienceDo not force user to leave context where Do not force user to leave context where search need arisessearch need arises
Implicit recognition of search needImplicit recognition of search need
Platform for InnovationPlatform for InnovationAPIs to embed search in any applicationAPIs to embed search in any application
RSS feed of search resultsRSS feed of search results
MSN Web SearchMSN Web Search
Better SelectionBetter SelectionBetter SelectionBetter Selection
Instant AnswersInstant AnswersInstant AnswersInstant Answers
Best RelevanceBest RelevanceBest RelevanceBest Relevance
Technology RoadmapTechnology Roadmap
12
CorporateCorporate
existingexisting
soon…soon…
22ndnd half 2006 half 2006
and beyond…and beyond…
12Public betaPublic beta