the future of talent management: four imperatives for ...leadership positions were eliminated in the...
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© 2016 CEB. All rights reserved
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Jean Martin
CEB Talent Solutions Architect
The Future of Talent
Management: Four
Imperatives for
Innovation in 2017
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b
21%
Where CEOs Begin:
Business as Usual Has Given Way to “Business as Unusual”…
Percentage of Organizations Experiencing Significant Change
91%56%81%
Source: CEB analysis.
Note: Major organizational change is defined as M&A, organizational redesign, or senior leader transition.
2012
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…and Uncertainty Is Expected to Increase
Organizations are experiencing more
change, volatility, and uncertainty than they
did at the peak of the global financial crisis,
and 73% of executives expect the
frequency of change to continue
increasing.
Source: CEB analysis.
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Organizations Are Unprepared for This Volatility
Only one-third of organizations
are adapting quickly enough to
meet their goals.
Source: CEB analysis.
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CONFIDENTIAL5
49% Agree
80% Agree
78% Agree
16% Neither
59% Agree
25% Disagree
30% Disagree
7% Disagree
13% Neither
14% Neither
7% Disagree
Leaders indicate that compared to 3 years ago, changes…
…have less clear objectives
…are more likely to cause disagreement among the leadership team
…require employees to learn new skills
…require more cross-functional collaboration
21% Neither
Change Is Increasingly Ambiguous and Demands More of the Workforce
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Today’s Changes Are Increasingly Complex:
The New Work Environment
Geographically Dispersed WorkforcesChange in Amount of Work with Coworkers in Another Location in the Past Three Years, by Percentage of Employees
More Matrixed Organization StructuresChange in Number of Individuals Involved in Decisions in the Past Three Years, by Percentage of Employees
57% Increased
38% Stayed the Same
5% Decreased
50% Increased
43% Stayed the Same
7% Decreased
Higher Volume of InformationChange in Time Spent Finding and Reviewing Data and Information in the Past Three Years, by Percentage of Employees
76% Increased
18% Stayed the Same
6% Decreased
n = 23,339 employees. n = 23,339 employees.
n = 23,339 employees.
Source: CEB 2012 High Performance Survey. Source: CEB 2012 High Performance Survey.
Source: CEB 2012 High Performance Survey.
Greater Amount of Collaboration RequiredChange in Amount of Work That Requires Collaboration with Others in the Past Three Years, by Percentage of Employees
3% Decreased
67% Increased
30% Stayed the Same
n = 23,339 employees.
Source: CEB 2012 High Performance Survey.
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What CEOs Want from HR: Strategic Talent Management
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Four Imperatives for Talent Management
Innovation
1. Win the Wars for Talent in the Era of Hyper-
competition
2. Move from Talent Pipeline to Talent Portfolio
3. Guarantee Leaders that Lead Across the Enterprise
4. Capture the Full Value of High Potential Talent
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What CEOs Want from
HR: Imperatives for
Innovation in 2017
Imperative 1: Win the Wars for Talent in the
Era of Hyper-Competition
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Convergence of Hiring Needs
The Bulk of Job Postings Are for Just 21 Roles
Breakdown of All S&P100 Job Postings in 2015 by Role
n = 1,677,994 job postings.
Source: CEB TalentNeuron.
Marketing
Managers
Management
Analysts
Software
Developers,
Applications
Customer
Service Reps
Computer
Systems
Analysts
… …
…
…
…
…
…
…
…
…
… …… …
Industrial
Engineers
…
40% of S&P 100 job postings
in 2015 were for 21 role. 60% were for 899
other roles.
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Job Candidates Forming Views Outside Our Control
Prospective Candidates Crowd Source Details on Employers
Relative Influence of Information on Candidates’ Decision to Apply a
Source: CEB Q3–Q4 2013 Global Labor Market Survey.a “Organizational communication” includes the organization’s careers website, social media presence, and job postings. “Information from other sources” includes friends and family,
current and former employees, and news stories.
Examples of Formal Organizational CommunicationExamples of Informal Communication
n = 708.
Career Website
Official Social Media Accounts
Information Shared by Recruiters
and Hiring Managers
20%
Organizational
Communication80%
Information from
Other Sources
Official Career Pages on
LinkedIn, Glassdoor, etc.
Blogs
Online Forums and Social Media Groups
Feedback from Friends,
Family, and Acquaintances
Press Coverage
Employee Profiles on Online
Professional Networking Sites
Employee and Candidate Comments
on Glassdoor and Similar Platforms
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Recruiters in 2017 Face Many Challenges
Candidate
Experience
Hiring
Efficiency
Hiring
Effectiveness
• Engaging a Millennial
Candidate Pool• High Candidate
Volumes
• Maintaining
Organisational Brand
• Highly Competitive
Recruitment Markets
• Lean Resourcing
Operation
• Pressure to
Reduce Costs
• Candidates as
Customers
• Pressure to Speed
Up Time-to-Hire
• Under Pressure to
Hire the Right People
• Promoting Diversity
and Inclusion
• Reduce Attrition
• Improve New Hire
Performance
Source: CEB analysis.
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Impacted Corporate Performance
Hiring
managers
takenew hires leave
within one year.
Source: CEB Q4 2012 Global Labor Market Survey.
Source: CEB 2010 Candidate Rules of Engagement Survey.
Source: CEB analysis.
of applications do
not meet basic
requirements.
Hiring managers
are satisfied with
the influence
Recruiting has
on the business.
Which Have a Direct Impact on The Business
1 in 4 candidates report
having a negative
recruiting
experience.
1 in 4 65%
longer to review
and select
candidates for
new types of
positions or skills.
30%
How can we
reduce
our turnover?
How can I find
people who will
be successful in
their job?
How can I reduce
the time to hire?
Is our recruiting
process effectively
helping the
business?
How is the
recruiting process
affecting our
candidates?
1 in 3
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Efficiency
Experience
Effectiveness
Why Traditional Approaches Fail to Deliver
Traditional assessment and selection approaches struggle to address all three key
priorities at once and force organisations to compromise
Tension
Engage candidates while accurately
predicting performance
Tension
Achieve valid and accurate
assessment results with
minimal resources
Tension
Manage large application volumes
without impacting quality of hire or speed
Source: CEB analysis.
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Reimagine Candidate Selection
Effectively and efficiently hire the best candidates while delivering an engaging
candidate experience to all applicants.
World-Class
Predictive
Assessments
Mobile-First
Technology
Robust and
Flexible
Architecture
Candidate
-Centric
Design
Source: CEB analysis.
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Make the right first impression,
and set the right expectation.
Precise Fit: Guide, Engage and Assess Candidates
Highlight minimum
qualifications, and equip
candidates with a
realistic preview of the
job, culture, and
organisation.
Help candidates
decide if the job is
right for them.
Guide
Source: CEB analysis.
Measure what matters and
easily identify candidates best
suited for the role, company
and culture.
Guide AssessEngage
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Imperatives for Talent
Management Innovation
Imperative 2: Move from Talent
Pipeline to Talent Portfolio
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Succession Management is Broken
n = 203 business units.
Source: CEB 2013 Succession Management Survey.
Low Succession Plan Hit Rate
28%Average Percentage of
Current Leaders
Pre-identified in a
Succession Plan
0%
20%
40%
n = 329 HR leaders; n = 895 executives.
Source: CEB 2013 Succession Management Survey.
Dissatisfaction with Current
Succession Management Processes
Percentage of Respondents
38% 36%
HR Leaders Senior Leaders
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Most Common Succession Pipeline Failures
55% of
HIPOs will
exit the
pipeline.
13% of
leadership
positions were
eliminated in
the past year.
31% of
leaders are in
newly created
positions.
Pipelines
to Nowhere
Narrow
Pipelines
Only 25%of leaders
perceive
significant
upward career
opportunities.
Clogged
Pipelines
Rusty
Pipelines
32% of HR
executives
would change
members of
their
leadership
team if
given the
opportunity.
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In Pursuit of Organization-level Agility:
From Managing the Pipeline to Managing a Portfolio
From... To...
Old Approach
Pipeline Management
New Approach
Portfolio Management
Demand-Driven Planning
Assessing leadership needs that will lead to
achievement of strategic goals
Supply-Driven Planning
Assessing current roles and gaps in
leadership supplyNe
ed
s
Assessm
en
t
Broad Sourcing
Selecting successors from across the
enterprise through greater transparency
Avoids:
Narrow
Pipelines
Deep Identification
Early identification of future leaders within
organizational silos
So
urc
ing
Deliberate Diversification
Preparing a leadership bench for a variety
of futures to hedge against uncertainty
Avoids:
Clogged
Pipelines
Vertical Career Paths
Preparing successors through upward
career paths
Div
ers
ific
ati
on
Leadership Team Rebalancing
Rebalancing the senior leadership team
against strategic goals
Avoids:
Rusty
Pipelines
Successor Transition
Concluding succession management at
transition of successor into preidentified role
Reb
ala
ncin
g
Avoids:
Pipelines
to Nowhere
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Reconceiving Leader Programs:
“Future Leader Investing”
Goal Setting
Determine
financial
goalsPortfolio Rebalancing
Reassess investments and allocations given changes in goals or portfolio performance
Managing a Portfolio of Investments
Managing a Portfolio of Leaders
Investment
Selection
Identify the right
investments given
financial goals
Asset
Diversification
Diversify investments
within the portfolio to
mitigate risks
Portfolio
Rebalancing
Reassess
investments
and allocations
given changes in
goals or portfolio
Needs Assessment
Assessing
leadership needs
that will lead to
achievement of
strategic goals
Translation to Succession Management
Sourcing
Selecting successors
who will help the
organization meet
strategic goals
Diversification
Preparing a
leadership bench
for a variety of
futures to hedge
against uncertainty
Rebalancing
Reassessing
current
leaders’ fit given
changes in
strategic goals
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Managing Leaders as a Portfolio Gets Results
? ?
Portfolio management strategies can double the strength of the leadership bench compared to
pipeline strategies. That leads to an extra 2% growth in year-over-year revenue and profit.
Su
pply
-
Drive
n
Pla
nnin
g
De
ma
nd-
Drive
n
Pla
nnin
g
Ve
rtic
al
Ca
ree
r
Pa
thin
g
Div
ers
ific
atio
n
Su
cce
ssor
Tra
nsitio
n
Le
ad
ers
hip
Re
bala
nce
De
ep
Ide
ntifica
tio
n
En
terp
rise-
Wid
e
So
urc
ing
What is the right
needs
assessment
strategy?
What is the right
sourcing strategy?
What is the right
diversification
strategy?
What is the right
rebalancing
strategy?
Pipeline Strategies
Portfolio Strategies
1 2 3 4
Ind
ex
ed
Ma
xim
um
Im
pa
ct
on
Lea
de
rsh
ip B
en
ch
Str
en
gth
1.0x 1.0x1.0x 1.0x
2.0x
2.9x
1.9x 1.7x
3.0
1.5
0.0
Portfolio Management Strategies Are More Effective Than Pipeline StrategiesIndexed Maximum Impact of Pipeline and Portfolio Succession Management Strategies on Leadership Bench Strength
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Output: 04:05PM Jun 13 2016
Modified 04:04PM Jun 13 2016
27
Strategic Talent Audit Reports
Access to best practices and self-service tools to manage and sustain the impact of leadership initiatives
27© 2013–2016 CEB. All Rights Reserved. CEB163865PRINT
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Imperatives for
Talent Management
Innovation
Imperative 3: Guarantee Leaders that
Lead Across the Enterprise
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CONFIDENTIAL25
Not Confident in Our Leaders
Percentage of Business Units with Leaders Who Are Equipped to Handle the Future Needs of the Organization, According to Managers
27%
of Business
Units
Organizations Do Not Have the Right
Leaders for the Future
Source: CEB 2014 Enterprise Leadership Survey. n = 142 HR leaders.
Source: CEB 2016 HiPO Survey.
Note: Bench strength refers to organizations’ confidence in the capability of the leadership bench to fill current gas and
evolve to fulfill changing needs.
Confidence in Rising Leaders Has Gone from Bad
to Worse
Percentage of Organizations with a Strong
Leadership Bench
20%
10%
0%
2013 2016
17%
13%
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CONFIDENTIAL26
The New Leadership Environment Is Increasingly Complex
61% of leaders have more
stakeholders to consult
85% of leaders have
increased responsibilities
58% of leaders have more
geographically dispersed
teams
50% less time with direct
reports
Implication: Peer Interactions
• Leaders need to consult and build
consensus with more of their peers to make
decisions
• Given larger scope of responsibility, leaders
must rely on peers’ expertise
• Leaders must navigate unfamiliar peer
relationships and new organizational cultures
Implication: Leader-Team Dynamics
• Leaders lack visibility into teams’ day-to-day,
requiring higher levels of trust
• Teams have a greater span of control and must
be more autonomous without constant input
from the leader
• Leaders must build a culture that enables staff
to seek guidance, support and development
from each other
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CONFIDENTIAL27
Most Leaders Individually Focused
Individual LeadershipResult82% of leaders are meeting or exceeding
performance objectives, according to heads of HR
"Our leaders are hitting the goals
we've been putting in front of them.
The problem is that we're not seeing
as much of an impact on our
company-wide numbers as we would
have expected."
Chief Executive Officer,
Telecommunications Organization
Source: CEB Enterprise Leadership Survey.
0%
3%
6%
4%
3%
Source: CEB 2014 Enterprise Leadership Survey.
Impact on Business Unit
Revenue Growth
Impact on Business Unit
Profit GrowthM
axim
um
Im
pa
ct
on
Bu
sin
es
s U
nit
Fin
an
cia
l O
utc
om
es
The strongest individual leaders achieve 4% higher business unit revenue growth and 3% higher business unit profit growth than the average individual leader.
Leader’s Impact on RevenueMean to Maximum Impact of Individual Leadership on Business Unit Revenue
Individual leaders aim to improve organizational outcomes by achieving their own business
unit outcomes and helping their teams complete their objectives.
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CONFIDENTIAL28
Leaders Struggle to Support Broader Network Outcomes
Leaders Unsupportive of Peer Performance
Leaders Lack Organization-Wide Perspective
Leaders Fail to Drive Cross-Team Collaboration
of Heads of HR rate their leaders as effective at supporting the performance of other leaders
of Heads of HR believe leaders consider organization-wide needs when making decisions
of Heads of HR rate their leaders as effective at creating conditions that facilitate collaboration across teams
13%
38%
10%
Source: CEB 2014 Enterprise Leadership Head of HR Survey
© 2015 CEB. All rights reserved
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CONFIDENTIAL29
Enterprise Leadership: A New Model to Transform Leader Performance
Leader Network Performance
Improving others’ performance and using others’ contributions to improve own performance
Team Network Performance
Leading teams to be network performers outside the immediate team
Individual Leadership
Leader Task Performance
Achieving own individual tasks and assignments
Team Task Performance
Leading teams to achieve their collective tasks and assignments
+
Network Leadership
Enterprise Outcomes
Enterprise
Leadership
Leader effectiveness at meeting individual objectives, contributing to and leveraging the performance of other teams, and leading their team to do the same
=
Source: CEB 2014 Enterprise Leadership Head of HR Survey
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CONFIDENTIAL30
Enterprise Leaders Close Organizational Gaps
Organization WITHOUT
Enterprise Leaders
Strategic
Planning
Conflicting Strategies
Leaders present strategies to maximize
business unit results.
Connected Strategies
Leaders present strategies that incorporate
needs beyond their business unit.
Strategy
Execution
Cross-Functional Projects Deprioritized
Leaders deprioritize cross-functional projects
as side-of-the-desk work.
Cross-Functional Coordination Prioritized
Leaders seek out cross-functional partnerships.
Resource
Allocation
Competition for Resources
Teams allocated resources based on business unit objectives
rather than enterprise objectives.
Strategic Alignment of Resources
Teams allocate resources based on business unit objectives
that align with organizational goals.
Talent
Planning
Talent Hoarding
Leaders reluctantly discuss their top talent
and listen for talent to poach.
Talent Viewed as Corporate Asset
Leaders share opportunities to leverage their
own talent elsewhere and develop others’ talent.
Organization WITH
Enterprise Leaders
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CONFIDENTIAL31
Enterprise Leaders Improve Team Outcomes
More Innovative TeamsPercentage of Teams Achieving a High Level of Innovation
Higher Employee Engagement Leader’s Maximum Impact on One-Year Change in Team’s Employee Engagement
More Adaptable TeamsPercentage of Teams Effective at Generating Solutions to New or Unanticipated Problems
Higher Customer SatisfactionLeader’s Maximum Impact on One-Year Change in Satisfaction of Leader’s Customers
34% of
Individual
Leaders’
Teams
72% of
Individual
Leaders’
Teams
57% of
Enterprise
Leader’s
Teams
87% of
Enterprise
Leader’s
Teams
Individual Leader
Enterprise Leader
1.00x
Individual Leader
Enterprise Leader
1.00x
1.35x1.2x
Source: CEB 2014 Enterprise Leadership Survey.
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CONFIDENTIAL32
Enterprise Leaders Deliver Higher Performance
Enterprise Leadership Impact
on Own Business Unit: 12%
Enterprise Leadership Impact on
Other Business Units: 5%
Individual
Leadership
Network
Leadership
Spillover on Other
Business Units
12%
6%
0%
Ma
xim
um
Im
pact o
n B
usin
ess
Un
it R
eve
nu
e G
row
th
n = 908 leaders, 362 connections.
Source: CEB 2016 Enterprise Leadership Network analysis.
5%
Impact from
Enterprise
Leaders in
Other Business
Units
The benefit to their own business
unit that leaders achieve through
network Leadership4%
3%
5%
Implication: An Enterprise Leader
creates a spillover effect on other
business units.
Enterprise Leaders increase revenue by up to 12% for their organization and they produce
more effective teams.
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CONFIDENTIAL33
Enterprise Leaders Are Few and Far Between
Leader Network
Performance
31%of leaders are
effective at these
types of tasks
Leading Team to
Leverage Other
Units
35%of leaders are
effective at these
types of tasks
Individual Leadership
Leader Task
Performance
77%of leaders are
effective at these
types of tasks
Team Task
Performance
59%of leaders are
effective at these
types of tasks
+
Network Leadership
=
Source: CEB Enterprise Leadership Survey.
Only 12% of leaders meet the
requirements for Enterprise
Leadership
12%
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CONFIDENTIAL34
Key Strategies to Reduce These Barriers
1. Lack of Control 2. Incomplete Information 3. Rewards Risk
From: Building new leadership
skills to help leaders adjust to
having less control
From: Updating universal
expectations through new
leadership models
From: Reward leaders for
Enterprise Leadership
behaviors
Talent Management Lever:
Leader Assessment
Talent Management Lever:
Leader Development
Talent Management Lever:
Leader Rewards
To: Shifting leaders’
mindsets about their roles
To: Increasing transparency
into relative strengths of
peers and teams
To: Reward leaders for
Enterprise Leadership
outcomes
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CONFIDENTIAL35
Assessing for Enterprise Leadership
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CONFIDENTIAL36
Developing Enterprise Leaders: Enterprise Leadership Academy
Access to best practices and self-service tools to manage and sustain the impact of leadership initiatives
Why Enterprise
Leadership Matters
Module 4Module 2 Module 3Module 1
Acting as an
Enterprise Leader
Thinking Like an
Enterprise leaderBuilding an
Enterprise
Leadership climate
Pre-Work 2 Day Session Post-Work
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Imperatives for
Talent Management
Innovation
Imperative 4: Capture the Full Value
of High Potential Talent
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Current Challenges of Managing High-Potential Programs26
HIPO Program Manager Perspectives
of HIPO programs fail to drive
development follow-through so
HIPOs reach their potential
“When our HIPOs come back from the formal training
program, they don’t seem to succeed in converting their
learning into improved behaviors in their daily activities”
“I have to show the management team a return on
investment with my HIPO programs or risk losing my budget
and future learning development opportunities”
73% of HIPOs programs
show neither business
outcome nor ROI
HIPO Program Challenges
15%
95%
73%
Only 15% of High Performers
are likely to be High Potential
“I struggle to identify who the true high-potential employees in
the business are. I know managers often get it wrong.”
Source: 1. CEB (2010) The Disengaged Star: Four Imperatives to Reengage High-Potential Employees
2. CEB Succession Strategies for the New Work Environment
3. CEB (2012) HIPO Program Operations and Outcomes Survey
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The Identification Problem: Current Performance Does Not Equal Potential
Only 15% of High Performers
Are High-Potential
High-Potentials
High
Performers
46% of Leaders Lack a
Systematic Process for
Identifying HIPOs
Systematic
Process
HIPO
Identification
Source: 1. CEB The Disengaged Star: Four Imperatives to Reengage High-Potential Employees,
2. Edwards, S. (2012) Maintaining the Delicate Balance When Developing High- Potential Programs. T+D Magazine.
2
1
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A New HIPO Model: Identifying the High-Potential
HIPO
Aspiration
Ability Engagement
High Aspiration: yields 11x higher probability to
achieve executive position. Will they get there?1
3High Engagement: yields 2x higher probability
to stay, put in extra effort and meet performance
goals. Will they remain with your company?
2High Ability: yields 12x higher likelihood of being
effective in senior roles. Will they be effective?
The Challenge: Organizations need to assess for ALL of these distinguishing
characteristics to accurately identify their true HIPOs.
Source: CEB The Disengaged Star: Four Imperatives to Reengage High-Potential Employees, 2010
Three Distinguishing Attributes Are Critical:
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The Development Problem: For HIPOs it’s How Not What
Extract learning
from experience
75%of ability to apply
learning
High-quality
learning experiences
25%of ability to apply
learning
30%in increased
performance
Up to
Extraction PerformanceExposure
From WHAT to Learn to HOW We Learn
Source: CEB L&D Leadership Council. On-the-Job Learning Survey
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How HIPOs Learn
Stop to think about what went well and what didn’tREFLECT
Ask for feedback on your performance and impactGET FEEDBACK
PRACTICE Intentionally practice until you can perform well
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Accurately Identify HIPOs
Access to best practices and self-service tools to manage and sustain the impact of leadership initiatives
Aspiration Ability Engagement
• Motivations
• Behavioral Styles
• Cognitive Capabilities
• Competency Potential
• Structured interview oronline engagement survey
Engagement Interview
This assessment is framed by CEB’ s Model of Engagement Capital. This model explores commitment and
outcomes such as intent to stay with the company in terms of the employee’ s engagement with their current
role as well as on-going or future commitment to the organization. It also explores the rational commitment
– does the employee see it as in their best interests to stay with and invest in the organization – and the
emotional commitment of the employee – does the employee believe in the goals and the values of the
organization.
The materials provided are intended to help assess these components of engagement which are critical to
ensuring that those entering development programs will show the commitment to be successful in them as
well as be with the organiz ation to return the investment made in the employee through their future contri -
bution to the organization’ s success.
1. Let’s talk about your current role.
Q1.1 Tell me about the contribution this role makes to the [insert organization’ s name] and how that con -
tribution creates value for the [insert organization’ s name].
Q1.2 What doesn’t energize you about the work that you do?
(Follow up) How do you address those issues yourself?
2. Let’s talk about who you work with.
Q2.1 How do you contribute to the team’ s overall performance?
(Follow up) Can you provide specific examples of how you have made that contribution recently and the
impact that it had?
Q2.2 Are there areas that you think you and your co-workers could improve upon so that they could work
more effectively as a team?
(Follow up) Have you discussed these areas with the team? Can you provide an
example of how you have addressed these issues and improved the team’ s
overall performance?
3. Let’s talk about you immediate career goals in, say , the next 12 months.
Q3.1 What would you say is the most signific
a
nt and recent contribution that you have made in your cur-
rent role?
(Follow up) What was the learning that you have taken away from this experience that
you see as helping you achieve your immediate career goals?
Q3.2 What do you want to achieve in your career over the next year or so?
(Follow up) Why is this important to you?
Engagement Interview
This assessment is framed by CEB’ s Model of Engagement Capital. This model explores commitment and
outcomes such as intent to stay with the company in terms of the employee’ s engagement with their current
role as well as on-going or future commitment to the organization. It also explores the rational commitment
– does the employee see it as in their best interests to stay with and invest in the organization – and the
emotional commitment of the employee – does the employee believe in the goals and the values of the
organization.
The materials provided are intended to help assess these components of engagement which are critical to
ensuring that those entering development programs will show the commitment to be successful in them as
well as be with the organiz ation to return the investment made in the employee through their future contri -
bution to the organization’ s success.
1. Let’s talk about your current role.
Q1.1 Tell me about the contribution this role makes to the [insert organization’ s name] and how that con -
tribution creates value for the [insert organization’ s name].
Q1.2 What doesn’t energize you about the work that you do?
(Follow up) How do you address those issues yourself?
2. Let’s talk about who you work with.
Q2.1 How do you contribute to the team’ s overall performance?
(Follow up) Can you provide specific examples of how you have made that contribution recently and the
impact that it had?
Q2.2 Are there areas that you think you and your co-workers could improve upon so that they could work
more effectively as a team?
(Follow up) Have you discussed these areas with the team? Can you provide an
example of how you have addressed these issues and improved the team’ s
overall performance?
3. Let’s talk about you immediate career goals in, say , the next 12 months.
Q3.1 What would you say is the most signific
a
nt and recent contribution that you have made in your cur-
rent role?
(Follow up) What was the learning that you have taken away from this experience that
you see as helping you achieve your immediate career goals?
Q3.2 What do you want to achieve in your career over the next year or so?
(Follow up) Why is this important to you?
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Support HIPOs’ On the Job Learning Capability
Use scalable, cloud-based
learning and development
support to build high potential
talent
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Imperatives for Talent Management Innovation
1. Win the Wars for Talent in the Era of Hyper-
competition
2. Move from Talent Pipeline to Talent Portfolio
3. Guarantee Leaders that Lead Across the Enterprise
4. Capture the Full Value of High Potential Talent
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What CEOs Want from HR: Strategic Talent Management
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CEB Services 2017
Workforce Surveys
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Impact Solutions
Plan Recruit Assess Develop Engage Perform
CEB Leadership Councils
CEB Precise Fit
CEB Strategic Talent Audit
CEB High-Potential Solution
CEB Enterprise Leadership Solution
CEB Talent Assessment