the future of the internet economy egypt 2014

46

Upload: mahmoud-ahmed

Post on 08-May-2015

4.972 views

Category:

Technology


2 download

DESCRIPTION

A statistical profile on the future of the Internet Economy in Egypt. The report provides recent statistical and analytical data on the Internet usage in Egypt, as well as trends. It includes data on: Internet users, Internet bandwidth and cost, household and enterprise usage of the Internet, Internet subscription mode, Internet usage by different demographics, Internet usage in education, health and women. The report is produced in line with the OECD’s "statistical Profile for the Internet Economy" in an attempt to standardize the ICT indicators according to international organizations.

TRANSCRIPT

Page 1: The Future of the Internet Economy Egypt 2014
Page 2: The Future of the Internet Economy Egypt 2014

2013

1

2013

Page 3: The Future of the Internet Economy Egypt 2014

2013

2

Building on our efforts in standardizing the ICT indicators according to international organizations, this statistical

profile was produced in line with the OECD’s«Statistical profile for the future of internet economy»

Egypt’s ICT Indicators Portal has been launched by the Ministry of Communications and Information Technology (MCIT) in 2008 to disseminate the Egyptian information

society indicators www.egyptictindicators.gov.eg

Page 4: The Future of the Internet Economy Egypt 2014

2013

3

Contents

1- Internet Supply……………………………………………………………………..…….…….....42- Internet Demand……………………………………………………………………..…...…….....43- Type of Internet Access………………………………………………………………....…….…..54- Profile of Internet Users……………………………………………………………….....….……65- Behavior of Internet Users…………………………………………………………….…...…….86- Affordability………………………………………………………………………………..…..…....97- Secured Internet……………………………………………………………………………….…...118- Internet Everywhere……………………………………………………………………….…......129- New Internet Horizon 9.1 Mobile Data Services …………………………………………………..……………….13 9.2 Internet through Smart Phone……………………………………...…………...…..1410- Internet for Women…………………………………………………...………………….…....1511- Improving Human Resources………………………………………...………………….…....1712- Public Access Internet Points………………………………………...…………….......…....1813- Internet for Government Entities…………………………………………………..…….....2014- Internet for Private Business……………………………………………………….………...2215- Social Impact of Internet 15.1 Internet Effect on Education Sector……………………………………………….24 15.2 Internet Effect on Health Sector……………………………………………………2616- Internet Effect on Political Life……………………………………………………………....2817- Internet and Social Networking ………………………………………………………….....2918- Internet Effect on Economic Performance …………………………………………….....2919- International Comparisons…………………………………………………………………....31

Page 5: The Future of the Internet Economy Egypt 2014

2013

4

1 Internet Supply

Figure (1.1)International Internet Bandwidth & Per Capita Share of Internet Bandwidth

2500

2000

1500

1000

500

0

200000

180000

160000

140000

120000

100000

80000

60000

40000

20000

0

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2.249

1.565

1.267

359

20112962

2313105

Both international internet bandwidth and per capita share of internet bandwidth witnessed a steady growth over the period (2001 – 2011)International internet bandwidth increased with an average annual growth rate of 97.32% over the period (2001 – 2011) to reach 181,854 MBPS by the end of year 2011.Consequently, a significant increase is realized in the per capita share of internet bandwidth to reach 2249.33 BPS by the end of year 2011 on the expense of the narrowband internet users.

2 Internet Demand

Figure (2.1)Internet Users and Internet Penetration

Internet users and internet penetration increase exponentially during the period (2000 – 2011) Egypt adopted many strategies to increase the diffusion of the internet. This has been reflected in a significant increase in internet users from 0.65 million users in year 2000 to reach 29 million users in year 2011.As a result, Internet penetration hiked from 1.01% in year 2000 to 35.8% in year 2011 with average annual growth rate of 3.2% during this period.

3540 %

30

35 %

25

30 %

20

25 %

15

20 %

10

15 %

5

10 %

0

Internet usersInternet penetration

mill

ion

user

% o

f po

pula

tion

5 %

0 %

2001

2000

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

36%

30%

22%18%

16%14%

13%12%11%

8%

2%1%1 1 6 7 8 9 10 10 10 17 23 29

Bps

Mbp

s

Page 6: The Future of the Internet Economy Egypt 2014

2013

5

3 Type of Internet Access

Figure (3.1)Broadband vs. Narrowband UsersDramatic increase in broadband internet

users at the expense of the decrease in narrowband internet users89.4% of total internet users access the web through broadband access compared to 11% use the narrowband access during year 2011.Proportion of broadband internet users have witnessed an increase reaching almost 90% in year 2011 on the expense of the narrowband internet users.

Figure (3.3) USB Modem Subscribers

USB modem subscribers are doubled during the period (2009 – 2011)USB modems have recently became a very common mean of internet access, where USB modem subscribers have increased from 434.2 thousand users in year 2009 to reach 2.68 million users in year 2011 with an average growth rate of 162.1%

Most of ADSL subscribers access internet via a speed of 256Kb/s – 2Mb/s92% of ADSL subscribers prefer using 256Kb/s – 2Mb/s speed mainly due to its price affordability, while only 8% access the internet with any speed higher than 2 Mb/s.

Figure (3.2)ADSL Subscribers by Speed (2011)

2009

0.43

1.47

2.683.0

2.5

2.0

1.5

1.0

0.5

0.02010 2011

mill

ion

user

2007

Broadband Users Narrowband Users

100%

80%

60%

40%

20%

0%

56%

44%

43%19% 14% 11%

58%82% 87% 89%

2008 2009 2010 2011

more than 10 mb/s; 0.5

256 kb/s- 2mb/s; 92

2mb/s - 10 mb/ s; 8.5

Page 7: The Future of the Internet Economy Egypt 2014

2013

6

Figure (3.4)Mobile Internet Users

Figure (4.1)Internet Users by Gender

Figure (4.3)Internet Users by Educational Level*

Figure (4.2)Internet Users by Age Group

Figure (4.4)Internet Users by Employment Status

Mobile internet users have increased dramatically during the period (2009 – 2011)

By the end of year 2011, mobile internet users represented 13% out of total mobile subscribers compared to 8.6% in year 2009. Meanwhile, those mobile internet users comprise more than one third of internet users (36%) in year 2011compared to 28% in year 2009.

2009

36%34%

28%

9% 11% 13%

40%

30%

20%

10%

0%

2010 2011

% of internet users% of mobile subscribers

4 Profile of Internet Users

Female40%

Male60%

*according to ITU age categories

*currently studying

Age 75and over

0%

Age lessthan1520%

Age less15 - 2435%

Age 25 - 7445%

TertiaryEducation

17%

PrimaryEducationor Lower

24%

LowerSecondaryEducation

29%

UpperSecondary

or PostSecondary

non-tertiary30%

60% 50% 40% 30% 20% 10%

0%-10%

56%

30.6%

7.4% 4.6% 1.4%

Out of

Labo

rforce

Wage

Worke

r

Freela

ncer

Dosen, t W

ork

Unca

tego

rized

Page 8: The Future of the Internet Economy Egypt 2014

2013

7

Figure (4.5) internet users by Work status

Internet users are characterized by:60% of them are male users45% of the users are 25 years old and aboveMore than 50% of the internet users are secondary students, either lower secondary level (include preparatory and vocational education), or upper secondary level (include general secondary and technical secondary education beside institutional educational level) While only 17% are at the tertiary stage of education, which include university students and post graduate students56% of internets users are out of labor force, as they include students, housewives, retired and military servants, while the wage workers represent only 30.6%32.8% of current users who work are professionals, ie: occupations whose main tasks require a high level of professional knowledge and experience in the fields of physical and life sciences, or social sciences and humanities

32.82%

Page 9: The Future of the Internet Economy Egypt 2014

2013

8

Internet bankingPurchasing or ordering goods or services

Download softwarePlaying or downloading video games or computer

Getting information about goods or servicesInteracting with general goverment Organization

Getting information from general govermentCommunicating (Sending and Receiving email)Getting information related to health or health

Reading or downloading online newspapers Education or learning activities

Download (movies, images, music, watching TV orPosting information or instant messages

Telephoning over the internet/VOIP

0%0.1%0%

0.4%2%2.5%

24%9.8%

9.8%

9.9%9%

10.7% 22%20.6%

26%33.3%

34%35.7%39%36.8%

50%45.0%

55%

55%45.6%

48.4%

0%

2010 2011

10% 20% 30% 40% 50% 60%

3%

1%

5 Behavior of Internet Users

Figure (5.1) Internet Activities Undertaken by Individuals

Figure (5.2) Frequency of Individuals Accessing the Internet

Communication and entertainment activities are the most common internet activities undertaken by individuals in 2011

48% of internet users use telephoning over the Internet, followed by posting information and instant messages (46%) and downloading movies, images, music and watching TV (45%) .

Less thanonce a week 11%

At least once a week butnot everyday 34%

At least once a day 55%

More than half of the users access the internet at least once a day in 2011

Daily usage is the most common internet access rate in 2011, in which 55% of total Internet users at least access the Internet once a day. While 34% of the users access the internet at least once a week but not every day.

Page 10: The Future of the Internet Economy Egypt 2014

2013

9

6 Affordability

Broadband affordability improved along the period (2008 – 2011)

According to the International Telecommunications Union (ITU), Egypt’s fixed broadband price basket has declined to reach 4% of per capita Gross National Income (GNI) in 2011, rather than 5.5% in 2008 and 2009.

Figure (6.1) Fixed Broadband Price Basket as a % of GNI Per Capita

Figure (6.2) Internet Usage by Households’ Income- Bracket

All the Households earning income higher than 4000 L.E. use the internet

household survey results in December 2011 indicate that the higher the household income is, the more households use ICT services. Such that all the households earning more than 4000 LE per month use Internet services.

5.5%

2008 2009 2010 2011

6%

5%

4%

3%

2%

1%

0%

5.5%

4.0% 4.0%

100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%less than 1000 LE 1000 - 3999 LE 4000 - 7999 LE more than 8000 LE

20%

54%

100% 100%

Page 11: The Future of the Internet Economy Egypt 2014

2013

10

Figure (6.3) Households’ Monthly Spending on ICT Services ($ value)

Household monthly spending on mobiles is the highest among the ICT services

Household spend monthly on mobile services 15.2$ and 12.2$ on the fixed telephone, compared to 11.5$ on computer services and finally 5.2$ on internet services.

Household monthly spending on internet services has decreased by $5.3 during the year 2011 period (2008 – 2011), while household monthly spending on mobiles has increased by $5.4 during the period (2008 – 2011).

18

16

14

12

10

8

6

4

2

02008

15.4

9.8

7.1

10.5

13.3 12.9

5.2

11

14.3

12.7

10.7

12.2

15.2

11.5

5.24.8

2009 2010 2011

$

Figure (6.4) Proportion of Households’ Monthly Spending on Different ICT Services

Households spend the most on mobile servicesThe relative importance of household spending on ICT services is dominated by both mobiles and fixed lines, constituting 34% and 28% respectively of total household spending on ICT services in year 2011 while internet services constitute only 12%.

Internet12%

Fixed lines28%

Computer26%

Mobile34%

Fixed lines Mobile Computer Internet

Page 12: The Future of the Internet Economy Egypt 2014

2013

11

Figure (6.5) Internet Price Index (2002 – 2011)

Internet price level decreased extensively through the period (2002 – 2011)

Based on dial up per minute price rate and ADSL price level, Internet price index decreased by 66 points, showing the improved affordability of Internet prices in Egypt during the period (2002 – 2011)

160

150

140

130

120

110

100

90

80

70

60

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

148 148 148

8897 100 100

8682 82

7 Secured Internet

Figure (7.1) Households Taking Security Measures by Type

Securing connection between agents and servers, Programs documentation for external users and intruder detection systems are the most common security protection measurements used by households, composing 18% of the users per each measurement.

Programs documentation for internal users

Data backup

Spam filter

Spyware programs

Firewall

Viruses scanning or programming protection

Securing connection between agents and servers

Programs documentation for external users

Intruder detection systems

0% 5% 10% 15% 20%

18.7%

18.2%

18.2%

10.9%

2.1%

1.4%

1.2%

0.9%

0.3%

Page 13: The Future of the Internet Economy Egypt 2014

2013

12

8 Internet Everywhere

Figure (8.1) Internet Users in Urban vs. Rural Areas Divided into Broadband and Narrowband Users

Broadband internet is more widely spread in urban and rural areas

92% of the internet users living in than narrowband internet urban areas and 97% of those living in rural areas use broadband internet access compared to 7.8% and 2.9% use narrowband internet access.

100% 7.8% 2.9%

97.1%50%

0%

Urban Internet Users Rural Internet Users

Broadband Narrowband

Figure (8.2) Dial-up Internet Subscribers by Region

300000253.708

21.548

112.764

15.25348.740

4.440

77.873

10.689 31.728 2.865

Cairo Delta Alex & Matrouh Upper Egypt Sinai, Red Sea & Canal

200000

100000

0

2008 2009 2010 2011

Although dial-up subscribers are decreasing nationwide, Cairo still incubates the biggest proportion of subscribers in 2011Over the past three years dial-up subscribers have been declining across Egypt because of

the new and faster internet access modes like ADSL and others. In the meantime, Cairo still

constitutes 39% of the total dial up users in 2011, reaching 21,548 subscribers.

92.2%

Subs

crib

ers

Page 14: The Future of the Internet Economy Egypt 2014

2013

13

9 New Internet Horizons

9.1 Mobile Data Services (MDS)Figure (9.1.1) Mobile Data Service Users

Slight increase is witnessed in Mobile Data Services Users during the period (2010 – 2012)

About 76% of mobile owners showed to be using Mobile Data Services in year 2012.

During the period (2010-2012) a slight rise can be noted in MDS usage, almost 5%, though expected to be higher, due to the massive increase in mobile subscribers and the increasing awareness of the importance of mobile services.

77

76

75

74

73

72

71

70

69

68

%

2010 2011 2012

71

73

76

Communication purposes is dominating Mobile Data Services activities in year 2012

MDS usage for communication purposes dominates to reach 95% of the MDS users, while 26% use it for getting information services, followed by entertainment and commerce, which are used by 18% and 11% of the users respectively.

Figure (9.1.2) Main MDS Activities1009080706050403020100 18

Com

mun

icatio

n

Enter

tainm

ent

Com

merc

e

Genr

ting I

nform

ation

11

26

95

Cairo enjoys the largest number of ADSL usage among other regions in Egypt

Around 56% of ADSL subscribers in Egypt live in Cairo, while 19% of ADSL subscribers live in Delta region.

Figure (8.3) ADSL Subscribers by Region

Cairo

Delta

Alex & Matrouh

Upper Egypt

Sinai, Red Sea & Canal

6%7%

12%

19%56%

Page 15: The Future of the Internet Economy Egypt 2014

2013

14

Communication purposes is dominating smart phones activities in year 2012

Communication is the most common activity for 75% of smart phone users while 62% access their smart devices to get information. This is mainly contributed to the diffusion of smart phone applications such as Facebook, Twitter and Whatsapp.

Figure (9.2.2) Activities Undertaken by Smart Phone Users

7580706050403020100

10

62

6

Com

mun

icatio

n

Enter

tainm

ent

Infor

mati

on

Com

merc

e

9.2 Internet through Smart Phones

Figure (9.2.1) Usage Frequency of Smart Phone Users

Irregular usage is the most frequent pattern of smart phones usage in year 2012

About 48% of smart phone users access their devices irregularly, while around 39% of them use smart phones more than 120 minutes weekly during the year 2012.

Less than 60 min

6 5

38.5

47.6

61-120 min more than 120 min irregulare usage

Irregular usage is the most frequent pattern of Mobile Data Service usage in year 2012

During year 2012, 77.9 % of the MDS respondents use these services irregularly, while 8% of the MDS respondents use the services 90 to 120 minutes weekly.

Figure (9.1.3) Frequency of Using MDS Weekly

3.7

less than 30 min

30-60 min 60-90 min 90-120 min

10

8

6

4

2

0

2.83.2

8.277.9 % of the MDS

respondents use these services

Page 16: The Future of the Internet Economy Egypt 2014

2013

15

10 Internet for Women

Almost half of internet users are females

Female Internet usage showed a steady growth during the period (2008–2010), while in year 2011 female internet usage slightly dropped to 41% of internet users.

Figure (10.1) Female Using Internet

Mostly Communication activities dominate the female internet activities

Telephoning over the internet (VoIP) as well as posting information and instant messages are the most common Internet activities undertaken by female with a proportion of about 53% of female Internet users in year 2011.

60%

40%

20%

0%2008

44.2% 44.7% 45.2%41.3%

2009 2010 2011

Figure (10.2) Internet Activities Undertaken by Female Users

0.01%0.23%2.46%

6.21%

7.12%

7.82%8.02%

20.43%

27.90%33.10%

43.04%47.91%

53.42%

53.52%

0% 10% 20% 30% 40% 50% 60%

Internet bankingPurchasing or ordering goods or services

Downloading softwareInteracting with general goverment organizations

Getting information about goods or servicesPlaying or downloading video games or computer

Getting information from general govermentSending or receiving e-mail

Getting information related to health or healthReading or downloading on-line newspapers or

Education or learning activitiesDownloading movies, images, music, watching TV

Posting information or instant messagingTelephoning over the Internet/VoIP

Internet female users are widely concentrated in the Egyptian Delta area

Internet female users are widely concentrated in the Egyptian Delta area, comprising almost 45% of female internet users, while Upper Egypt incubates the second big proportion (26.7%) during the year 2011.

Figure (10.3) Female Users by Governorates

Cairo

Delta

Alex & Matrouh

Upper Egypt

Sinai, Red Sea & Canal

15.12%4.58%

26.69%

8.97% 44.63%

Page 17: The Future of the Internet Economy Egypt 2014

2013

16

Young females are the most common Internet users

39% of female internet users are at ages between 15 and 24 years old, while 37% of them are at age 25 years old and above.

Figure (10.4) Female Users by Age*

*according to ITU age categories

Most of female internet users are at the secondary educational level

60% of female internet users are at the secondary educational level (either upper secondary or lower secondary), this is fairly comforted with the fact that 39% of female internet users are between 15-24 years.

Figure (10.5) Female Users by Education Level*

*Currently studying

Figure (10.6) Frequency of Internet Usage by Females

less than15 years old

42%25 - 74

37%

15-24

39%

75 yearsand more

0%

Primary Educationor lower 24%

Lower SecondaryEducation 31%

Upper Secondaryor Post Secondary non

TertiaryEducation 16%

More than half of female internet users access the internet at least once a day

More than half (54%) of females use the internet at least once a day, while 36% of female internet users access the internet at least once a week.

At least oncedaily

At least onceWeekly

At least oncemonthly

54.2%60%

40%

20%

0%

35.9%

9.9%

Page 18: The Future of the Internet Economy Egypt 2014

2013

17

11 Improving Human Resources

Figure (11.1) Training Services Provided by IT Clubs

Figure (11.2) Area of Benefits from ICT Services Provided by IT Clubs

Gaining high skills in computer is the most attracting benefit of IT Clubs

Gaining high skills in computer and internet usage was the most beneficial purpose from visiting IT clubs for 73% of the visitors, while getting the ICDL was a second priority of the overall areas of benefits that attracted 43% of visitors.

Most of IT Clubs provide ICDL and advanced computer courses

Around two-thirds of IT Clubs in Egypt provided ICDL training courses during 2011, while 40% provided advanced computer courses.

Number of graduates from specialized and professional training programs has increased during the period (2007-2011)

Number of graduates of specialized and professional training programs provided by the Information Technology Institute (ITI) and the National Telecommunication Institute (NTI), increased to reach 42.06 thousands in year 2011 compared to 31.5 thousands in year 2007 with an average annual growth rate reached 7.7%.

Figure (11.3) Number of Graduates from Specialized and Professional Training Programs (thousands)

80%

60%

40%

20%

0%

67%

ICDL Advanced

Computer

Courses

Language

Courses

40%

11%

2010 201180%

60%

40%

20%

0%

14% 16% 11% 11%

46% 43%

72% 73%

17% 16%

3% 4%

OthersAqcuiring a better job

opportunity

Gaining highskills in

computer andinternet usage

Getting the ICDLConductinggovernmentaltransactions

over the internet

Using e-goverment

services

50454035302520151050

2007 2008 2009 2010 2011

31.5 33.1

37.4 40.8 42.06

Thou

sand

gra

duat

es

Page 19: The Future of the Internet Economy Egypt 2014

2013

18

12 Public Access Internet Points

Figure (12.1) IT Clubs Users by Age

Number of ICDL certified persons have increased dramatically during the period (2007 – 2011)

ICDL is one of the initiative adopted by MCIT to enhance the computer skills of the different segments of the society.

Number of ICDL certified persons has increased from 43.5 thousands in year 2007 to 830.5 thousands in year 2011.

IT Clubs are mostly visited by individuals between the age of 16-24 years

About 47% of individuals visiting IT clubs are between the age of 16-24 years, while 29% of IT clubs visitors are between the age of 25-54 years.

The highest portion of IT Clubs is located in Upper Egypt

IT Clubs have started as an initiative to spread ICT in the remote, poor and underserviced areas. This explains that the largest proportion of IT clubs (36%) is located in Upper Egypt during the period (2007 –2011).

Figure (12.2) IT Clubs Distributed by Region

Figure (11.4) Number of ICDL Certified Persons

1000

800

600

400

200

0

43.5

2007 2008 2009 2010 2011

159.8231.9

520.1

830.5

55-641%

65 andmore0%

Less than16

23%

16-2447%

25-5429%

2007 2008 2009 2010 2011

100%

80%

60%

40%

20%

0%

29% 28% 27% 26% 26%

33% 33% 33%31% 31%

37% 36% 36%32% 36%

5% 6% 6% 6%5%

Lower Egypt

Border Governorates

Upper Egypt

Urban Governorates

Thou

sand

per

sons

Page 20: The Future of the Internet Economy Egypt 2014

2013

19

Internet is the most common service provided by IT clubs in 2011

87% of IT clubs provide internet services to its visitors, followed by printing services, which is provided by 83% of the IT clubs, while

On the other hand, 71% of the IT clubs surveyed offer their visitors the possibility of using computer without internet access. and 68% of them provide ICT training services for their visitors

Figure (12.3) Proportion of IT Clubs Classified by Services provided

Figure (12.4) Internet Activities Undertaken in IT ClubsBanking transactions

Buying goods and services

Dealing with govermental entities

Getting information on goods and services

Getting info. about gov. entities via their websites or e-mail

Getting information about health and health Services

Reading and downloading e-books

Downloading games and song

Playing via the internet

Communication

Education and educational purposes

2010

2%2%

5%7%

11%10% 22%

20%32%

27%24%29%

33%36%36%

40%43%44%

51%50%

60%72%

0% 10% 20% 30% 40% 50% 60% 70% 80%

2011

2010 2011

Phone and Fax

Multimedia

Play Station

Playing over the Internet

Scanner

ICT training

Computer without Internet

Printing

Internet

5%7% 12%

10%12%14%

20%24%

27%

27% 66%

68%

80%71%

82%

83%68%

87%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Educational purposes are the most common internet activities performed by IT clubs’ visitors

The majority of IT clubs’ visitors use the internet for educational purposes (72%), while almost half the IT clubs’ visitors use the internet for communicating (50%).

Reading and downloading e-books is also performed by more than one third of the IT clubs’ visitors (36%).

Page 21: The Future of the Internet Economy Egypt 2014

2013

20

Figure (12.5) Average Number of Weekly Visitors in IT Clubs

Figure (13.1) Internet Usage by Main Government Entities

On average, around 200 visitors go to IT clubs on a weekly basis

IT clubs weekly visitors have increased from 181 visitors/week in year 2009 to 200 visitor/week in year 2011, and are expected to increase more in the coming years; due to the increasing importance of ICT services in all aspects of life, in addition to some new initiatives adopted by the Egyptian government to encourage ICT usage.

Internet usage increased in main government entities

More than 82% of the main government entities (excluding the branches and affiliates) use the internet in year 2011, compared to 76% in year 2010, achieving 6.6% annual growth rate.

13 Internet for Government Entities

84%

82%

80%

78%

76%

74%

72%

2010

75.8

2011

82.4

2009

205

200

195

190

185

180

175

170

165

2010 2011

200

177181

Visi

tors

Page 22: The Future of the Internet Economy Egypt 2014

2013

21

Providing information about their services and dissemination of publications are the most common services offered by Government entities websites

Around two thirds (66.7%) of the main government entities have websites, such that 95% of them provide information about themselves and their services, while 90% of them disseminate the entity-related media publications on their websites.

Figure (13.2) Main Government Entities Having Websites and Service Provided through Those Websites (2011)

Figure (13.3) Proportion of Main Government Entities Engaging in E-gov/ E-com

Almost one third of the main government entit ies using internet part ic ipate in e-government and e-commerce services

25% of the main government entities using internet have participated in e-government services in year 2011, compared to 9% participated in e-commerce.

30%

25%

20%

15%

10%

5%

0%

% participating in e-goverment

% participating in e-commerce

9.8% 12.0%8.7%

20112010

24.9%

Participating in e-commerce

E-payment

E-learning/ video conferencing/ e-training

Sending personal data in electronic forms

Employment services/receiving C.Vs for those

Reviewing personal data on related databases of the entities

Paper forms and information requests

Downloading and printing electronic forms

Integrated e-services (forms requests, download and fulfillment ..,etc)

E-mail for receiving citizens, enquiries

Dissemination of media publications about the entities

Information about the entities providing the services

5%

5%

23%

28%

35%

36%

44%

48%

56%

90%

95%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

71%

66.7٪ of the

Goverment

entites having

websites

Page 23: The Future of the Internet Economy Egypt 2014

2013

22

Using the government entities websites for receiving technical and financial offers was the most common e-commerce activity in 2011

70% of the main government entities engaging in e-commerce services in year 2011 have received technical and financial offers as a major activity of e-commerce, compared to 75% in year 2010, which might be attributed to the political unrest during year 2011 resulting in lower transactions.

Figure (13.4) E- commerce Services Undertaken by Main Government Entities

Figure (14.1) Enterprises Using Internet by Firm Size

Internet usage increases proportionately with firm size

86% of the large private enterprises (250+ employees) are using the internet, which is the highest among different firm sizes.

On the other hand, 31% of small enterprises (10-49 employees) are using the internet.

14 Internet for Private Businesses

31%

10-49employees

(small Enterprises)

50-249employees

(Medium Enterprises)

more 250employees

(Large Enterprises)

73%100%90%80%70%60%50%40%30%20%10%0%

86%

Others

Receiving orders of selling goods/offering services

Sending orders of selling goods/offering services

Advertising goods and services

Bids and tenders publication

Receiving technical and financial offers

13%3.3%

6%11.7%

2010 2011

0%13.3%

56%56.7%

63%58.3%

75%70.0%

0% 20% 40% 60% 80%

Page 24: The Future of the Internet Economy Egypt 2014

2013

23

Figure (14.2) Private businesses usinginternet by access mode

Figure (14.4) Internet Activities Undertaken by Private Businesses

Broadband is dominating private enterprises internet access

Broadband usage has become the main access mode for 91% of private businesses enterprises, in year 2011. The majority of private enterprises access the internet through broadband (connections with speed of at least 256 Kbit/s.

OthersAccessing other financial services

Staff trainingEmploying individuals

Telephonic over the internet/voip, or usingInstant messaging, bulletin boards

Delivering products onlineDealing white e-goverment services (printing forms

Internet bankingGetting information from general government

Providing customer servicesSending and receiving e-mail

Getting information about goods or services

1.6%

7.3%

12.9%13.0%

16.2%

16.2%

18.0%

23.1%

32.4%

39.5%

46.5%

75.6%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

77.1%

Figure (14.3) Proportion of Private Businesses with Website

Proportion of private enterprises having websites increased steadily through the period (2008 – 2011)

The proportion of private enterprises having websites has increased during the period (2008 - 2011) from 21% to 24% of all private enterprises in Egypt, with an average annual growth rate of 1%.

Many private enterprises use their websites for operating their businesses, placing and receiving orders through internet and providing customer services online.

25%

24%

24%

23%

23%

22%

22%

21%

21%

20%

20%

19%2008 2009 2010 2011

24%

23%

22%

21%

93.1%

11.9% 12.3% 16.2%21.2%

2011201020092008

Broadband Narrowband

94.5% 92.7% 91.0%100.0%

80.0%

60.0%

40.0%

20.0%

0.0%

Most private enterprises use the internet for getting information about goods or services and exchanging e-mailsGetting information about goods or services is the most common internet activity undertaken by 77% of the private enterprises using internet in year 2011; followed by sending and receiving e-mails (75.6%) Almost half the private enterprises using the internet provide customer services online(47%), while of around one third of them use internet for online banking or financial services (32.4%).

Page 25: The Future of the Internet Economy Egypt 2014

2013

24

Figure (14.5) Proportion of Private Enterprises Conducting E-sale and E-purchase

E-sales and e-purchases constitute a considerable portion of private enterprises total sales and purchases*

The proportion of e-sales constitute around 30% of private enterprises total sales, while that of e-purchases has reached 16% of total purchases in year 2011.

*These proportions are calculated from the private enterprises participating in e-commerce.

Figure (15.1.1) Teachers vs Students Usage of Internet Schools

15.1 Internet Effect on Education Sector

Students and teachers usage of internet have increased in year 2011

Year 2011 has witnessed increases in internet usage for both school teachers and students compared to their usage in year 2010, especially with a significant jump for students’ internet usage that have increased from 27% of the students in year 2010 to 60% in year 2011.

15 Social Impact of Internet

67%60%59%

80%

60%

40%

20%

0%

27%

2010Teachers Students

2011

35%

30%

25%

20%

15%

10%

5%

0% E-sales E-purchase (as a% of total sales) (as a% of total sales)

30%

16%

Page 26: The Future of the Internet Economy Egypt 2014

2013

25

Figure (15.1.2) ICT Impacts on Students

Figure (15.1.4) Proportion of Faculties Connected to the Internet and Using it in Education

Figure (15.1.3) ICT Impacts on Teachers

ICT services improves students’ performance

Using ICT services in educational process proved to be stimulating information and knowledge for students which came as number one benefit with the biggest weight, followed by helping in making the academic materials more interesting.

Most of Egyptian faculties are connected to the internet and use it in education process

The proportion of faculties and institutes connected to the internet increased by 6% during the period (2009–2011) to reach 91% in year 2011, compared to 85% in year 2009.

While the proportion of faculties and institutes using internet in the education process increased by almost 12% during the period (2009 – 2011) to reach 85% in year 2011, compared to 73% in year 2009.

ICT services improve teachers’ performance

Using ICT services helped the teachers to present the academic materials in more interesting ways as a top benefit, followed by helping them to clarify more the materials content.

85%

78%87%

73%

2011

2010

2009 85%

0% 20%

Faculties use internet in education

Faculties connected to the internet

40% 60% 80% 100%

91%

11%

0% 20% 40% 60% 80%

No change

Clarifies material’contents

Makes the materialsmore interesting

63%

69%

44%Facilitating materials’delivery

Makes materials moreinteresting

Stimulating student’sinformation and

knowledge

62%

64%

0% 20% 40% 60% 80%

Page 27: The Future of the Internet Economy Egypt 2014

2013

26

Figure (15.1.6) Instructors vs Students Usage of Internet (Universities)

Figure (15.1.5) Number of ICT Faculties and Institutes

Figure (15.2.1) Hospitals Internet Usage According to Hospital Type

A slight increase in university instructors and students usage of internet in year 2011

In year 2011, 97% of university instructors use the internet versus 86.6% of university students, with a slight increase of 1% compared to year 2010.

The number of faculties and institutes with ICT specialities have increased during the period (2007 – 2011)

Total number of faculties and institutes with ICT specialities has increased from 175 in year 2007 to 236 in year 2011 with an average annual growth rate of 7.96%.

Most of educational hospitals use internet in year 2011

In year 2011, 70% of educational hospitals used the Internet. This proportion was the highest among other types of hospitals (57% for public hospitals and 33% for private ones).

15.2 Internet Effect on Health Sector

Private 33.2%

57.4%

0% 20% 40% 60% 80%

Governmental

Educational

100%

95%

90%

85%

80%

75%2010

Instructors Students

2011

96.6%

85.1% 86.6%

97.0%

236219

224202

175250

200

150

100

2007 2008 2009 2010 2011

50

0

70.3%

Num

ber

of IC

T Fa

culti

es a

nd In

stitu

tes

Page 28: The Future of the Internet Economy Egypt 2014

2013

27

Figure (15.2.2) Internet Usage in Hospitals by Type of Activities

Getting information is the most dominant activity for hospitals

Getting information from governmental entities through their websites or e-mails was the most dominant internet activity (54%) for educational hospitals, this was the same first priority of internet for 32% governmental hospitals.

On the other hand, getting information about medical apparatus was the first activity for 22% of private hospitals, followed by getting information from governmental entities, information on reports and researches and sending and receiving e-mails with 13% for each.

Figure (15.2.3) Type of Internet Connection in Hospitals

Most of hospitals are connected to the Internet through ADSL

80% of hospitals are connected to the internet through ADSL connections, while 20.5% of hospitals use wireless connections.

Only 3% of hospitals are connected to the internet through leased lines.

Leased Line

Dial up

ISDN

Wireless

ADSL

3.0%

13.8%

17.8%

20.5%

80.1%

0% 20% 40% 60% 80% 100%

Using internet in financial and banking transactions

Sending and receiving e-mails

Getting information from governmental entitesthrough their websites or e-mails

Information / researches/ medical reports exchange

Getting information on some medical apparatus(e.g. their prices and usage)

5.7%5.4%

2.9%

13.4%29.7%

27.3%

13.4%54.1%

32.1%

13.4%

22.0%

22.6%51.4%

20.6%

0%

Private Educational Governmental

10% 20% 30% 40% 50% 60%

43.2%

Page 29: The Future of the Internet Economy Egypt 2014

2013

28

Figure (16.1) Proportion of Smart Phones Users Using their Devices in Participating in the Political Life

Figure (16.2) Activities of Using Smart Phones in Political Life

More than half of Egyptians having smart phones use their devices to participate in political life

During year 2012, 57% of smart phone users showed that they used their phones to participate in the political life, sharing and expressing their political views and opinions, through different smart phone applications.

Mobile Internet plays an important role in helping people to participate in political life

During year 2011, 64% of smart phone users use their devices to be updated by political news and highlights, and around 40% participate in social networks like Facebook and Twitter.

While only 15% of smart phone users use their devices to get information about the

16 Internet Effect on Political Life

Yes

No43

57

Updated by newshighlights

share in socialnetworks

helps in electionprocess

15

38.5

64

Page 30: The Future of the Internet Economy Egypt 2014

2013

29

Figure (17.1) Number of Facebook Users

Figure (18.1) ICT Sector Revenues

Figure (17.2) Number of Twitter Users

Facebook users are more than doubled in year 2011

Facebook users have dramatically increased from 4.2 million user in year 2010 to reach 9.4 million user in year 2011, thanks to the Egyptian youth revolution of 25 January 2011, where Facebook was the hub of virtual meetings to coordinate youth’s political acts

ICT Revenues increased during the period (2009/2010 – 2011/2012)

ICT sector has generated revenues of 65 billion EGP in fiscal year 2011/2012 compared to 61 billion EGP in fiscal year 2009/2010.

ICT revenues grow with a growth rate of 6.5% during this period.

Twitter users have increased exponentially during year 2011

Twitter users have increased enormously during the year 2011 to reach 129 thousand users rising from 19.3 thousands users in year 2010.

This huge increase is also attributed to the 25 January 2011 revolution, where people depended heavily on digital social network such as Twitter.

17 Internet and Social Networking

18 Internet Effect on Economic Performance

140

120

100

80

60

40

20

0

2010

19.3

129

2011

thou

sand

use

r

9.4

4.2

2010 2011

10

8

6

4

2

0

mill

ion

user

Page 31: The Future of the Internet Economy Egypt 2014

2013

30

Figure (18.4) ICT Companies

Figure (18.2) ICT GDP Contribution to Egyptian National GDP

Figure (18.3) Growth Rate of ICT Sector Among other Economic Sectors

Number of ICT companies almost doubled during the period (2007 – 2011)

Number of ICT companies reached 4,428 company in year 2011 compared to 2348 company in year 2007.

The number of ICT companies has increased with an average annual growth reaching 17.3% during the period (2007 -2011).

The ICT sector makes a substant ia l cont r ibut ion to the Egypt ian GDP

ICT sector contribution to the Egyptian National GDP reach 4.6% in fiscal 2011/2012 compared to 4.2% in fiscal year 2009/2010

The ICT sector achieved the highest growth rate in 2010-2011 and the second highest in 2009-2010

The ICT sector recorded the highest growth rate among the different socioeconomic sectors in fiscal year 2010/2011 reached (7%) and the second highest growth rate in 2009/2010 reaching (13%).

Tourisim Wholesale & Retail Transportation & Storage Construction ICT

Num

ber

of IC

T co

mpa

nies

Page 32: The Future of the Internet Economy Egypt 2014

2013

31

Figure (19.1) Fixed Broadband Internet Access Tariff ($ per month)

Figure (19.2) International Internet Bandwidth

Egypt is among the cheapest countries in the MENA region in providing fixed broadband internet access

Among the MENA region countries, Egypt stands as one of the cheapest provider for fixed broadband internet access, with monthly charge of USD 8.2, followed by Tunisia with USD 11.7 per month.

On the other hand, United Arab Emirates comes as the most expensive country in the provision of the fixed broadband service, with USD 40.6 per month.

Egypt enjoys a fairly advanced international internet bandwidth among the MENA region countries

Turkey and Saudi Arabia proceeded in capacity of internet bandwidth with 552,960 Mbit/sec and 317,944 Mbit/sec respectively. Egypt enjoys a fairly advanced international internet bandwidth among the MENA region countries with 142,964 Mbit/sec.

19 International Comparison

Page 33: The Future of the Internet Economy Egypt 2014

2013

32

Figure (19.4) Mobile Internet Penetration

Figure (19.3) Broadband Internet Penetration

Broadband internet penetration in Egypt still needs improvements

Among MENA region countries, Egypt has taken a fairly late place in Internet Broadband penetration, as 2 out of 100 individuals have access to broadband internet, compared to Israel (25 persons) and United Arab Emirates (10 persons).

It is worth mentioning that internet broadband uptake is growing steadily in Egypt since 2007, with an average annual growth rate of 40.3%, reaching 1.8 million subscribers.

Broadband internet penetration in Egypt still needs improvements

Qatar enjoys a fairly high mobile internet penetration due to its small population, as 70 of 100 individuals use the mobile internet, compared to Saudi Arabia (33 persons), on the other hand 9 of 100 persons in Egypt use the mobile internet.

It is also worth mentioning that mobile internet uptake is growing steadily in Egypt since 2009, with an average annual growth rate of about 54%, reaching 3.07 million subscribers in year 2011 compared to 1.3 million in year 2009.

Page 34: The Future of the Internet Economy Egypt 2014

2013

33

Sources, Definitions and Notes

Figure 1.1 International Internet Bandwidth & Percapita share of internet bandwidth

Source: Ministry of Communications and Information Technology (MCIT) and National Telecom Regulatory Authority (NTRA)

International internet bandwidth is calculated in mega bits per second (mbps), while Internet bandwidth per/capita is calculated in Bit/person (bps)

Figure 2.1: Internet Users and Internet Penetration

Source: Ministry of Communications and Information Technology (MCIT), National Telecom Regulatory Authority (NTRA) and Telecom Egypt

Internet users refer to an estimate based on the summation of the number of Dial-up, DSL, ISDN and Leased line subscribers multiplied by the average number of people using each subscription/ mode of access

Figure 3.1: Broadband Internet Users

Source: Ministry of Communications and Information Technology (MCIT), National Telecom Regulatory Authority (NTRA) and Telecom Egypt

According to the International Telecommunications Union (ITU), broadband refers to any internet connection with speed greater than 256 kbps. Broadband users number is calculated by the broadband subscribers multiplied by the average number of people using this access mode

Figure 3.2: ADSL Subscribers by Speed (2011)

Source: Ministry of Communications and Information Technology

Figure 3.3: USB Modem Subscribers

Source: Ministry of Communications and Information Technology (MCIT) and National Telecom Regulatory Authority (NTRA)

Figure 3.4: Mobile Internet Users

Source: Ministry of Communications and Information Technology (MCIT) and National Telecom Regulatory Authority (NTRA)

Figure 4.1: Internet Users by Gender

Source: Ministry of Communications and Information Technology

Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Source: Ministry of Communications and Information Technology

Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public

Page 35: The Future of the Internet Economy Egypt 2014

2013

34

Figure 4.2: Internet Users by Age Group

Source: Ministry of Communications and Information Technology

Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

These age groups are according to ITU age categories

Figure 4.3: Internet Users by Educational Level

Source: Ministry of Communications and Information Technology

Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Educational levels are according to ITU education categories and defined as follows:

Primary education or lower (no formal education)

Lower secondary education: which include preparatory stage and vocational education

Upper secondary or post secondary non tertiary education: which include general secondary and technical secondary education beside institutional educational level

Tertiary education: which include university and post graduate stages of education

Figure 4.4: Internet Users by Employment Status

Source: Ministry of Communications and Information Technology

Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Employment status are defined as follows:

Out of labor force: include individuals between the age 6-64 years old and not working, such as students, housewives, retired and military servants

Wage workers: include individuals working for others in return of regular salary

Freelancers: include individuals who are self employers

Doesn’t work: include unemployed individuals but able to work whether seeking jobs or not

Uncategorized: any other employment status not included in the previous categories (for example individuals above 65 years old and didn’t work before)

Figure 4.5: Internet Users by Work Status

Source: Ministry of Communications and Information Technology

Results of “ICT usage in households and individuals” surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Figure 5.1: Internet Activities Undertaken by Individuals

Source: Ministry of Communications and Information Technology

Results of Survey released in 2010 on 20,097 households in cooperation with CAPMAS, with a response rate 94.12%

Page 36: The Future of the Internet Economy Egypt 2014

2013

35

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Multiple answers were allowed

Calculated as a percentage of the total number of individuals using the internet

Figure 5.2: Frequency of Individuals Accessing the Internet

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Figure 6.1: Fixed Broadband Price Basket as Percentage of GNI Percapita

Source: ITU. «Measuring the Information Society» (2010), version 1.01, p.p. (72) and «Measuring the Information Society» (2011), p. (72)

The fixed broadband Internet sub-basket is calculated based on the price of the monthly subscription to an entry-level fixed broadband plan

Price Basket for Internet Service is calculated based on the cheapest available tariff for accessing the Internet 20 hours a month (10 hours peak and 10 hours off-peak)

Figure 6.2: Internet Usage among Different Households Income Groups (2011)

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Calculated as a percentage of the total households using internet

Figure 6.3: Households Monthly Spending on Different ICT Services ($ Value)

Source: Ministry of Communications and Information Technology

Results of survey released in 2008 on 19,289 households in cooperation with CAPMAS, with a response rate 96%

Results of survey released in 2009 on 18,781 households in cooperation with CAPMAS, with a response rate 89.4%

Results of survey released 2010 on 20,097 households in cooperation with CAPMAS, with a response rate 94.12%

Results of surveys released in 2010 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Figure 6.4: Proportion of Household Spending on Different ICT Services

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Calculated as percentage of the total spending on ICT

Figure 6.5: Internet Price Index (2002 – 2011)

Source: Ministry of Communications and Information Technology

Page 37: The Future of the Internet Economy Egypt 2014

2013

36

Figure 7.1:Households Taking Security Measures by Type

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Multiple answers were allowed

Calculated as a percentage of households with internet

Figure 8.1: Internet Users in Urban vs. Rural Areas Divided into Broadband and Narrowband Users

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Figure 8.2: Dial up Internet Subscribers by Region (2011)

Source: Ministry of Communications and Information Technology, Telecom Egypt and National Telecom Regulatory Authority

Dial-up Internet subscribers are those who connect to the internet via a modem and telephone line, which requires that the modem dial a phone number when Internet access is needed. This item includes “free Internet” used by those who pay via the cost of their telephone call (as in the case of Egypt), those who pay in advance for a given amount of time (prepaid), and those who pay for a subscription (either flat-rate or volume-per-usage based). (International Telecommunication Union)

Figure 8.3: ADSL Internet Subscribers by Region (2011)

Source: Ministry of Communications and Information Technology, Telecom Egypt and National Telecom Regulatory Authority

Figure 9.1.1: Mobile Data Services Users

Source: Ministry of Communications and Information Technology, in cooperation with National Telecom Regulatory Authority

Results of MDS surveys released in 2010 on a sample of 1000 user, with response rate 99%

Results of MDS surveys released in 2011 on a sample of 1000 user, with response rate 99%

Results of MDS surveys released in 2012 on a sample of 1000 user, with response rate 99%

Mobile Data services are defined as any services provided over the mobile phone other than Voice, e.g. (SMS, getting information and news, e-mails, ring tones, etc…)

Figure 9.1.2: Main MDS Activities

Source: Ministry of Communications and Information Technology, in cooperation with NTRA.

Results of MDS surveys released in 2012 on a sample of 1000 user, with response rate 99%.

Figure 9.1.3: Frequency of Using MDS Weekly

Source: Ministry of Communications and Information Technology, in cooperation with NTRA.

Results of MDS Surveys released in 2012 on a sample of 1000 user, with response rate 99%.

Page 38: The Future of the Internet Economy Egypt 2014

2013

37

Figure 9.2.1: Usage Frequency of SmartPhone Users

Source: Ministry of Communications and Information Technology, in cooperation with NTRA

Results of smartphone surveys released in 2012 on a sample of 400 smartphone users, with response rate 99%

Smartphones are mobile phones provided with advanced applications and capabilities to access the internet and to use different set of programs such as wording and calculation programs, special applications for social communication networks and chatting programs Examples of smartphones: (iPhone, Blackberry, Android, Samsung, HTC, etc.)

Figure 9.2.2: Activities Undertaken by Smartphone Users

Source: Ministry of Communications and Information Technology, in cooperation with NTRA

Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with response rate 99%

Figure 10.1: Female Using Internet

Source: Ministry of Communications and Information Technology

Results of survey released in 2008 on 19,289 households in cooperation with CAPMAS, with a response rate 96%

Results of survey released in 2009 on 18,781 households in cooperation with CAPMAS, with a response rate 89.4%

Results of survey released 2010 on 20,097 households in cooperation with CAPMAS, with a response rate 94.12%

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Proportions are calculated as a percent of total internet users

Figure 10.2: Internet Activities Undertaken by Female Users

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Calculated as a percentage of total female internet users

Multiple answers were allowed

Figure 10.3: Proportion of Female Internet Users by Governorates

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Calculated as a percentage of total female internet users

Page 39: The Future of the Internet Economy Egypt 2014

2013

38

Figure 10.4: Proportion of Female Internet Users by Age

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

These age groups are according to ITU age categories

Calculated as a percentage of total female internet users

Figure 10.5: Proportion of Female Internet Users by Educational Level

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Calculated as a percentage of total female internet users

Figure 10.6: Frequency of Internet Usage by Females

Source: Ministry of Communications and Information Technology

Results of surveys released in 2011 on 18,811 households with response rate 94% in cooperation with Central Agency for Public Mobilization and Statistics

Calculated as a percentage of total female internet users

Figure 11.1: Training Services provided by IT Clubs

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011)

Figure 11.2: Areas of Benefit from the ICT Services Provided by IT Clubs

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011)

Figure 11.3: Number of Graduates from Specialized and Professional Training Programs

Source: Ministry of Communications and Information Technology (MCIT), National Telecommunication Institute (NTI) and The Information Technology Institute (ITI)

Figure 11.4: Number of ICDL Certified Persons

Source: Ministry of Communications and Information Technology (MCIT) - Training & Human Resources Department (ICDL Program)

Figure 12.1: IT Clubs Users by Age

Source: Ministry of Communications and Information Technology

IT clubs is a project with MCIT main contributor along with private and public sector, with the aim of providing every individual in the society the chance to develop his/her skills and knowledge through the use of technology. The project provides computer labs fully equipped

Page 40: The Future of the Internet Economy Egypt 2014

2013

39

with computers, printers, networks, access to the internet, and most importantly well-trained instructors. Moreover, there is a wide spectrum of courses offered to guide participants to fully utilize technology in their lives. Priority is given to low income and remote areas

Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011)

Figure 12.2: IT Clubs Distributed by Regions

Source: Ministry of Communications and Information Technology, Training and Human Recourses Department (IT clubs department)

Figure 12.3: Proportion of IT Clubs Classified by the Services Provided

Source: Ministry of Communications and Information Technology

Results of surveys of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2010, 2011)

Figure 12.4: Internet Activities Undertaken in IT Clubs (2011)

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2011)

Figure 12.5: Average Number of Weekly Visitors in IT Clubs

Source: Ministry of Communications and Information Technology

Results of surveys of ICT usage in IT clubs conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, (2010, 2011)

Figure 13.1: Internet Usage by Principal Government Entities

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in Government Sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS

Figure 13.2: Principal Government Entities Having Websites and Services Provided through Those Websites (2011)

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS

Figure 13.3: Proportion of Main Government Entities Engaging in E-government/E-commerce

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in government secto (government entities, public sector and public business sector entities) conducted in 2010 on 836 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS

Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS

Page 41: The Future of the Internet Economy Egypt 2014

2013

40

Figure 13.4: E-Commerce Services Undertaken by Main Government Entities

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2010 on 836 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS

Results of survey of ICT usage in government sector (government entities, public sector and public business sector entities) conducted in 2011 on 839 principal governmental entities by the Ministry of Communications and Information Technology in cooperation with CAPMAS

Figure 14.1: Private Enterprises Using Internet by Firm Size

Source: Ministry of Communications and Information Technology

Results of Survey released in 2011 on 4281 Private Sector Enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95%

Figure 14.2: Private Enterprises Using Internet by Access Mode

Source: Ministry of Communications and Information Technology

Results of survey released in 2008 on 1962 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90%

Results of survey released in 2009 on 3880 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90%

Data of 2010 were estimated

Results of survey released in 2011 on 4281 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95%

Figure 14.3: Proportion of Private Enterprises with a Website

Source: Ministry of Communications and Information Technology

Results of survey released in 2008 on 1962 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90%

Results of survey released in 2009 on 3880 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 90%

Data of 2010 were estimated

Results of survey released in 2011 on 4281 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95%

Figure 14.4: Internet Activities Undertaken by Private Enterprises

Source: Ministry of Communications and Information Technology

Results of Survey released in 2011 on 4281 private sector enterprises conducted by the

Page 42: The Future of the Internet Economy Egypt 2014

2013

41

Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95%

Figure 14.5: Private Enterprises - Proportion of E-Sales and E-Purchases

Source: Ministry of Communications and Information Technology

Results of survey released in 2011 on 4281 private sector enterprises conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, with a response rate 95%

Figure 15.1.1: Teachers versus Students Usage of Internet (schools)

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in pre-university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 700 schools in pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with a response rate of 95% and 10370 students, with a response rate of 98%, 2011

Figure 15.1.2: ICT Impact on Students

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in pre-university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 700 schools in pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with a response rate of 95% and 10370 students, with a response rate of 98%, 2011

Figure 15.1.3: ICT Impact on Teachers

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in pre-university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 700 schools in pre-university sector with a response rate of 100%, the survey questioned 3460 teacher with a response rate of 95% and 10370 students, with a response rate of 98%, 2011

Figure 15.1.4: Proportion of Faculties Connected to Internet and Using Internet in Education

Source: Ministry of Communications and Information Technology

Results of survey on ICT Use in university education sector, conducted on 131 faculties with a response rate 100%, the survey questioned 1561 professors with 95% response rate and 5485 students, with 98% response rate

Figure 15.1.5: Number of ICT Faculties and Institutes

Source: Ministry of Communications and Information Technology

Results of survey of ICT Usage in University Education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, different issues

Figure 15.1.6: Instructors versus University Students Usage of Internet

Source: Ministry of Communications and Information Technology

Results of survey of ICT usage in university education conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS on 85 educational entities in the university sector, it included 5341 students with 98% response rate and 1756 educational staff members, 2010

Page 43: The Future of the Internet Economy Egypt 2014

2013

42

Results of survey on ICT Use in university education sector conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS, conducted on 131 faculties with a response rate 100%, the survey questioned 1561 professors with 95% response rate and 5485 students, with 98% response rate, 2011

Figure 15.2.1: Hospitals Internet Usage according to Hospital Type

Source: Ministry of Communications and Information Technology

Results of ICT usage in health sector survey, conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS and released in year 2011 on 700 hospitals with response rate of 100% and on 3570 doctors with a response rate of 75%

Figure 15.2.2: Internet Usage in Hospitals by Type of Activities (2011)

Source: Ministry of Communications and Information Technology

Results of ICT usage in health sector survey, conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS and released in year 2011 on 700 hospitals with response rate of 100% and on 3570 doctors with a response rate of 75%

Figure 15.2.3: Internet Usage in Hospitals by Type of Connections

Source: Ministry of Communications and Information Technology

Results of ICT usage in health sector survey, conducted by the Ministry of Communications and Information Technology in cooperation with CAPMAS and released in year 2011 on 700 hospitals with response rate of 100% and on 3570 doctors with a response rate of 75%

Figure 16.1: Proportion of Smartphones Users Using Their Devices in Participating in the Political Life

Source: Ministry of Communications and Information Technology, in cooperation with NTRA

Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with response rate 99%

Figure 16.2: Activities of Using the Smartphones in the Political Life

Source: Ministry of Communications and Information Technology, in cooperation with NTRA

Results of smartphone surveys released in 2012 on 400 individuals with mobiles, with response rate 95%

Multiple answers were allowed

Figure 17.1: Number of Facebook Users

Source:

twda Newsletter, Issue No. 6, February 2011, Page 10

http://www.socialbakers.com/facebook-statistics/,accessed: 23/5/2012

Figure 17.2: Number of Twitter Users Compared to Other Arab Countries (2011)

Source:

twda Newsletter, Issue No. 6, February 2011, Page 9

Arab ICT Indicators Portal/Indicators/Social networks,

http://www.arabictind.org/indicators.aspx, accessed: 19/9/2012

Page 44: The Future of the Internet Economy Egypt 2014

2013

43

Figure 18.1: ICT Sector Revenues (Billion EGP)

Source: Ministry of Communications and Information Technology

Calculations based on financial years

Figure 18.2: ICT GDP Contribution to Egyptian National GDP

Source: Ministry of Planning and International Cooperation

Calculations based on financial years

Figure 18.3: Growth Rates of ICT Sector Among other Economic Sectors

Source: Ministry of Planning and International cooperation

Calculations based on financial years

Figure 18.4: ICT Companies

Source: MCIT, Ministry of Investment, General Authority For Free Zones & Investment

Figure 19.1: Fixed Broadband Internet Access Tariff ($ per month) (2009)

Source: World Bank Little Data Book 2011

Fixed broadband internet access tariff is the lowest sampled cost per 100 Kbits/s per month calculated from low- and high-speed monthly service charges. Installation fees or modern rentals are excluded. (ITU)

Figure 19.2: International Internet Bandwidth (Mbit/s) (2010)

Source: ITU database – 2010

International internet bandwidth is the capacity-backbone operators provide to carry internet traffic. Total capacity of international Internet bandwidth in Mega Bits per second (Mbit/s). If capacity is asymmetric (i.e., more incoming than outgoing), the incoming capacity should be provided. This is measured as the sum of capacity of all Internet exchanges offering international bandwidth

Figure 19.3: Broadband Internet Penetration (2010)

Source: ITU database – 2010

Fixed (wired) broadband Internet subscriptions per 100 inhabitants

Fixed (wired) broadband Internet subscriptions refers to subscriptions to high-speed access to the public Internet (a TCP/IP connection), at downstream speeds equal to, or greater than, 256 Kbit/s. This can include for example cable modem, DSL, fiber-to-the-home/building and other fixed (wired) broadband subscriptions. This total is measured irrespective of the method of payment. It excludes subscriptions that have access to data communications (including the Internet) via mobile cellular networks. If countries use a different definition of broadband, this should be indicated in a note. It should not include technologies listed under wireless broadband category. (ITU)

Page 45: The Future of the Internet Economy Egypt 2014

2013

44

Figure 19.4: Mobile Internet Penetration (2010)

Source: ITU database – 2010

Standard mobile subscriptions with use of data communications at broadband speeds (Mobile Internet) per 100 inhabitants

Standard mobile subscriptions (only included with active use): include mobile subscriptions which advertise data speeds of 256 Kbit/s or greater and which have been used to make an Internet data connection via IP in the previous 3 months. To be counted, the subscription must allow access to the greater Internet via HTTP and must have been used to make a data connection using the Internet Protocol in the previous three months. Standard SMS and MMS messaging do not count as an active Internet data connection even if they are delivered via IP. (ITU)

Page 46: The Future of the Internet Economy Egypt 2014