The future of work

Anjali RamachandranHead of Innovation, PHD

It’sNOT

just aboutthe cosmetics

“The people side of a business is way harder and way more complicated than building a product is. You have to start with culture, values and a commitment to creating a fantastic workplace.”

Fred Wilson, VC, Union Square Ventures

A few things...

Collaborative companies

Boundaryless business multiplies value:

Highly networked enterprises are 50% more likely than other organisations to report market share gains against their competitors and higher profit margins

Source: McKinsey Quarterly (2010); ‘The Rise of the Networked Enterprise: Web 2.0 Finds Its Payday’

50%

The future of recruitment

The future of performance evaluation

Source: Nien Liu, Zeus Jones, ‘How Modern Brands Approach Performance Reviews’

Source: Nien Liu, Zeus Jones, ‘How Modern Brands Approach Performance Reviews’

Source: Nien Liu, Zeus Jones, ‘How Modern Brands Approach Performance Reviews’

The social company

Charting untested waters

Flexible working

“Companies should move away from self-destructive, factory models of work where people are rewarded for coming early and staying late.”

Matt Mullenweg, co-founder, Wordpress

Never lose sight of the goal: better work by better people

“At the root of every seemingly technical problem, is a human problem.”

Eric Ries, Author, The Lean Startup

1. A new release disabled a feature for customers. Why? Because a particular server failed.2. Why did the server fail? Because an obscure subsystem was used in the wrong way.3. Why was it used in the wrong way? The engineer who used it didn’t know how to use it properly.4. Why didn’t he know? Because he was never trained.5. Why wasn’t he trained? Because his manager doesn’t believe in training new engineers because he and his team are “too busy.”

The Five Whys

Thanks!

@anjali28http://anjalir.wordpress.com

@phd_ukhttp://acupofteawithphd.wordpress.com

http://phd.co.uk