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TRANSCRIPT
The Future of Work & Its Impact on Employee Experience
The workforce is going through some major changes. These are the
three major shifts that executives now face. These shifts present
significant enterprise challenges.
Changing Workforce Boomers Retiring
Millennials are the
Workforce
Shorter-tenured
Collaborative
Widening Skills-Gap
Leadership Gap
Digital Transformation Everyone is Connected
Micro Moments
Rich Video
Self-Publishing
Searchable
Mobile
Social
Me
Changing
Work Speed of Business
Work Location is
Changing
Adaptable
Skills Have a Shorter Shelf
Life
Less Assigned Training
Employees Responsible
for Continuous Learning
3 Major Shifts in the Workplace
Future of Work Framework: NASA
https://blogs.nasa.gov/futureofwork/2018/11/1
5/the-future-of-work-framework/
Future of Work Framework: EdCast Capabilities
8. Workflow Automation:
MyGuide; AI Engine for
Taxonomy, Big Data
Analytics Insights
7. Digitize content
& workflow
(MyGuide)
6. Livestream, AMA,
pathways, etc. + Skills
Economy: Earn SkillCoins
for Sharing & Security
5. Static & Dynamic Groups,
P2P, Earn SkillCoins
1.Work Integrated
Knowledge (WIK)
MS Teams, O365,
2.Agility/Learnabilit
y
Gig Workers
Machine Talent-
Robots, AI
3. AI-based
Recommendations
Netflix-type Discovery/
Marketplace (Leapest)
-Lifetime Skills Passport
-Skills Directory
4. Skills Graph
Project SmartCard
NEW Employee Pre-
Boarding/
Onboarding
CHANGE Business
Transformation
FAST Real-time
Performance
Support
DEEP Deepening or
widening
expertise
MOVE Mobility,
Progressions,
Promotions
Future of Work & Employee Experience: Agile Workforce = Human Talent + Machine Talent
Sally Human-Automation-Human-Automation-Human-Automation
PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED
NEW Employee Pre-
Boarding/
Onboarding
CHANGE Business
Transformation
FAST Real-time
Performance
Support
DEEP Deepening or
widening
expertise
MOVE Mobility,
Progressions,
Promotions
Future of Work: Core Capabilities of WIK
Sally
Collective
Intelligence
Work-Integrated
Recommendations/
Pathways/Journeys
Collaborative
Upskilling
Skills Graph/
Skills Directory
Marketplace
Skills Economy
Portable
Benefits/
SkillCoins
Human + Robots
Guides &
Automation
PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED
AGGREGATE | CREATE | CURATE | TARGET
Work-Integrated Knowledge (WIK)
INTERNAL
CONTENT
Mobile
& Web Knowledge Cloud
Machine Learning & Artificial
Intelligence
PREMIUM
CONTENT
FREE/OPEN
CONTENT
FORMAL
LEARNING
CONTENT
EXPERT
CONTENT
FUTURE OF WORK: Unified, Relevant and Engaging Experience for
Knowledge Workers
System of Intelligence
Experience
Sally
PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED
NEW Employee Pre-
Boarding/
Onboarding
CHANGE Business
Transformation
FAST Real-time
Performance
Support
DEEP Deepening or
widening
expertise
MOVE Mobility,
Progressions,
Promotions
Future of Work: Onboarding Process
Sally
PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED
NEW Employee Pre-
Boarding/
Onboarding
CHANGE Business
Transformation
FAST Real-time
Performance
Support
DEEP Deepening or
widening
expertise
Future of Work: Learning + Doing (Work-Integrated Knowledge)
Sally
In the Flow of Work
with “WIK”
PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED
PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED
Demo of MyGuide Automation
Impact Measurement in the Future of Work
PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED
2. Learnability: Agility/Collaborative Innovation, #CLC
3. Productivity (Onboarding-Onramping-Offboarding)
1. Velocity of Knowledge Flow: # of Internal SMEs/ Coaches
Employee Experience & Culture
4. Retention
Thank You
