the hard realities of delivering and making supported ... pdfs... · making supported housing work...

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www.hact.org.uk Andrew van Doorn Deputy Chief Executive HACT Housing 2012: CIH Annual Conference The hard realities of delivering and making supported housing work

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Page 1: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Andrew van Doorn Deputy Chief Executive HACT Housing 2012: CIH Annual Conference

The hard realities of delivering and making supported housing work

Page 2: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

HACT

Housing is more than just a house – housing

providers are at their best when working with

people in their communities

Working in partnership, sharing ideas and inspiration, achieving change together

Focus on solutions – what works

Page 3: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Page 4: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

The here and now

• Public sector cuts driving major change

• Reforms in:

– Public service: plurality, vfm, PBR, mutuals

– Housing: affordable rent, private sector

– Health: CCGs, public health, HWBs, community health, ‘any willing provider’

– Social care: law, funding, personalisation

– Welfare: Universal Credit, HB, WP, ESA

– Criminal justice, training and skills, and many other areas

Page 5: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Government cut-backs: Just beginning

Page 6: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

The future

• Changing demographics – ageing, migration, diversity

• Ongoing financial challenge

• Relationship between people and state, people and services

• Technology and digital inclusion

• Role of private sector

Page 7: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

What does that mean for supported housing?

Page 8: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

The challenges

• Personalisation

• Prevention

• Integrated care

• Co-production

• Payment by Results

• Affordable housing

• Who commissions?

• Who provides?

• Who makes the case for investment and invests?

• Who measures quality?

• Who innovates?

• What evidence do we need?

Page 9: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

The opportunities

• Personalisation – choice and control, not just personal budgets

• Co-production using asset based models

• Health

– Provider led innovation with NHS Trusts

– Land

– Community health care

• Outcomes

• Community investment

Page 10: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Trying out personalisation…

Page 11: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

What is up2us?

6 pilots exploring group buying by people who use housing support and social care services.

Page 12: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Why up2us?

Increased Buying Power

Increasing Choice New Ideas

Co-production

New Business

Page 13: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Key highlights

• New Website – www.up2uscommunity.co.uk

• New Co-operative

• Cash allocations in supported housing

• Residents groups deciding what to do

• Buying goods and services together

• Commissioning support

Photos from up2us activities

Page 14: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Key learning

• A huge shift in culture and practice

• Small steps, big changes

• Working collectively not the norm

• Co-production makes the difference

• Invest in social networks

Page 15: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

Key learning

• Take risks, experiment, try out new things

• Focus on solutions, outcomes

• Challenge ourselves and each other

• Pace is important

• Leadership is key

• Not ‘one way’ but ‘many ways’

Page 16: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk

The future is ours to grasp so is it time for our own sector led inquiry?

Page 17: The hard realities of delivering and making supported ... PDFs... · making supported housing work . HACT Housing is more than just a house – housing ... HB, WP, ESA –Criminal

www.hact.org.uk [email protected] 020 7247 7800