The Healey Group’s Simple Virtual Assistant Lead Follow Up Script

BUYER VA: Hi, I’m looking for Bob

BOB: This is Bob

VA: Hi Bob my name is Joanne and I`m calling from Sean Healey’s office over at Keller Williams Realty.

We noticed that you’ve recently been online looking for homes in Irvine…We just wanted to checkin and

see how the search going?

BOB: Fine

VA: What criteria of a home are you looking for? How many beds and baths? Do you have any cities

other than Irvine that you would like to consider? Do you have a price range in mind, like how much is

your maximum price? When are you planning to purchase?

BOB: Just browsing I’m not looking to purchase for another year.

VA: Here’s what we can do for you. We will send you listings of property that matches your criteria and if

you find anything that interest you feel free to reach us right away.  We will check on you once in a month

or so just to make sure everything is ok. By the way, is this going to be your first time to purchase a

home?

BOB: Yes/No

VA: Will you be paying cash or obtaining financing?

BOB: Financing

VA: Do you already have a lender? 

BOB: No

VA: Not a problem we also have an in house lender that could assist you with financing.

VA: Bob here is what I can do for you…if you are available this week I can set up a get together with our

lead buyer agent so that he can assist you and explain the home buying process. He can also show you

listings online and answer all your questions about buying a home. Are you available on ______?

BOB: Yes

VA: Do you prefer morning or afternoon?

BOB: Afternoon

VA: Great, I’ll set it up with our lead agent and give you a confirmation call a day before. What is the best

time to reach you? Do you have any other contact number or do you prefer to be called on this number?

BOB: I would like to find a property online first before meeting up.

VA: I understand but I would like to advise you that since the market is moving so fast the property that

interests you online might already be sold by the time that you have decided to inquire about it.

 

SELLER VA: Hi I was looking for Bob.

BOB: This is Bob

VA: Hi Bob this is Joanne calling from Sean Healey’s office over at Keller Williams Realty and I noticed

that you were on the internet looking for valuation information for your home over on Main St…I wanted to

let you know that Sean is putting some market data together for homes in your area and he’s planning on

emailing that over to you later today or tomorrow…Is that ok?

BOB: Yes

VA: Fantastic let me verify your email address, is it still bob@bob.com? Perfect then we’ll get that over to

you right away…By the way…When do you plan on moving?

BOB: We are not selling, we just want to refinance.

VA: I see would you consider selling in the future?

BOB: No

VA: Ok, great can I give you a referral to a great lender?

BOB: Sure

VA: Fantastic let me verify your email address, is it still bob@bob.com? Perfect then we’ll get that over to

you right away…By the way…When do you plan on moving?

BOB: We aren’t sure

VA: Well if you’d like we can have our team’s listing specialist come out to your home and give you a

more accurate, FREE, no obligation market analysis of your home, that way you can find out what your

home is worth in today’s market and get some tips on how to make the home more marketable on a

budget…Are you available on Tuesday?

BOB: Yes

VA: Do you prefer morning or afternoon?

BOB: Afternoon

VA: Great, I’ll set it up with our listing specialist and give you a confirmation call a day before. What is the

best time to reach you? Do you have any other contact number or do you prefer to be called on this

number?