the human side of technology · emotional intelligence judgement and decision making service...
TRANSCRIPT
1
The Human Side of Technology
Tony Manwaring
Contents
1. About QDooz
2. Learning Solution
3. A Time of Digital Disruption
4. How the human side of technology will develop over the next 5 years
5. How will this affect the training industry - the context for QDooz
6. QDooz Avatars
1. QDooz Avatars - Professionals
2. QDooz Avatars - Students
3. QDooz Avatars - Candidates
4. QDooz Avatars - Coaches
7. Interactive Online Learning
2
3
About QDooz
QDooz is an innovative, tailored, on-demand,
CPD-accredited, digital toolkit for developing
the Soft Skills and Qualities needed for
individuals to thrive in the changing world of
work
4
Learning Solution
QDooz uniquely combines
• Personalised learning focussed on over 100 Soft Skills and 81 Character Qualities essential for employability, based on extensive research;
• Extensive, high quality curated content independently accredited by the CPD Standards Office
• Structured learning & development which combines actionable insights, personal reflection, and the option of 360 feedback, accredited by the CPDSO and the Learning & Performance Institute
• The insights and good practice of outstanding coaches, mentors and L&D professionals
• All underpinned by intuitive design, leveraging powerful data analytics
• A tracking report, making it easy for users to report on their CPD progress and outcomes
• Independent competitor analysis confirms that there is no other product on the market which matches the QDooz solution. QDooz delivers over 500 hours of
CPD content
A Time of Digital Disruption
5
Uber
Airbnb
Snapchat
Fitbit
Spotify
Dropbox
Quora
Tumblr
Billion $ companies that
didn't exist in 2005
BIGGEST TAXI BUSINESS
BIGGEST MEDIA OWNER
MOST VALUABLE RETAILER
LARGESTACCOMMODATION
PROVIDER
LARGESTMOVIE HOUSE
OWNS NO TAXIS
OWNS NO CONTENT
OWNS NO INVENTORY
OWNS NO REAL ESTATE
OWNS NO CINEMAS
How the human side of technologywill develop over the next 5 years
6
“The new jobs will be defined by human interaction, problem solving and creativity, for which social emotional skills are vital”
Deloitte Centre for the Edge
In 2020Complex Problem Solving
Critical Thinking
Creativity
People Management
Coordinating with Others
Emotional Intelligence
Judgement and Decision Making
Service Orientation
Negotiation
Cognitive Flexibility
Source: future of Jobs Report, World Economic Forum
How the human side of technologywill develop over the next 5 years
7
“The best performing institutions of the future will innovate the institution itself. They will expand their focus beyond efficiency, and use machines to help workers be more human, to achieve more and more impact and create more value for customers, workers and themselves”
Duleesha KulasooriyaDeloitte Centre for the Edge
How will this affect the training industry?– the context for QDooz
8
The learners in our survey embrace technology and online learning. They want more career-focused education, soft-skills training and bite-sized learning across the course of their lifetime.
Rod Bristow PRESIDENT of Pearson
CHALLENGE QDOOZ SOLUTION
DIY mindset. Self-service learning.
Life-long learning. Bite-sized accredited content.
Digital learning - the new norm.
Step-change in Soft Skills learning.
Wavering confidence in educational institutions.
Relevant content, great value, easy to access for everyone.
Degrees not necessary. Evidence other skills as a person.
“Upskilling”. Soft Skills accessibility.
Threat of automation.Future-proof yourself and fulfil your human potential.
Social media. Learning from the experiences of others.
9
How will this affect the training industry?– the context for QDooz
“Companies had invested
in billions in learning
management systems and
employees were nor even
using them. Courses were
too hard to find, the e-
learning was boring, and
they were finding content
on consumer websites
they liked better. They
started to revolt against
corporate L&D”
Josh Bersin (link)
E-Learning & Blended Talent Management Digital LearningLearning In The Flow Of
Work
FormatsCourse Catalog Online
UniversityLearning PathCareer Track
Video, Self Authored Mobile, Youtube
Micro-Learning Realtime Video Courses Everywhere
PhilosophyInstructional Design
KirkpatrickBlended Learning
Social Learning70-20-10
TaxonomiesDesign Thinking
Learning Experience
UsersSelf Study
Online LearningCareer FocusedLots of Topics
Learning On DemandEmbedded Learning
Everyone, All the Time, everywhere
SystemsLMS as E-Learning
PlatformLMS as Talent Platform
LMS as Experience Platform
LMS invisible Data Driven, Mobile
1998 2005 2010 now
QDooz Avatars
Professionals
Students
Candidates
Coaches
10
CPD
Employability
QSignature
ContentOver 180
individual coaches
QDooz Avatars - Professionals
11
QDooz Avatars - Students
12
“We hear loud and clear from the employers we work with, that young people need more support to gain the soft skills which will help them settle into the world of employment and accelerate their careers in whatever field they choose.”
Tristan LutonCommercial Partnerships Manager, UCAS.
QDooz Avatars - Candidates
13
“I write about stress management, health and wellbeing for a couple of platforms, and working with QDooz couldn’t be easier.
They have clear guidelines on text and video content, and offer plenty of scope around their themes to enable content partners creative free reign in their specialist fields, with direct support if needed.”
Geraldine Joaquim
QDooz Avatars - Coaches
14
Interactive Online Learning
15
1. Content
2. Action Points
3. Self-reflection
4. Q360 Feedback
Gamification & Addictiveness
16
1. Scarcity
4. Badging
2. Targets
5. Achievements
3. Interaction/encouragement
For more information please contact:
Tony ManwaringHead of Strategic Partnerships
[email protected] 100 809