the i in team is u
TRANSCRIPT
The I in Team is U
AORN Global Surgical ConferenceApril 2, 2017
Joe Tye, CEO and Head CoachValues Coach Inc. Copyright © 2017, Values Coach Inc.
There is no I in TEAM Yes there
is!
The I in TEAM is You
You will never exceed the expectations that you set for yourself.
You will never exceed the limitations that you place on yourself.
Who’s weird?
Same job. Different attitude.
Who do you think is happier?
Who would you rather work with?
Who would you rather live with?
Who would you rather be like?
The work that you choose to do, and the attitude with which you choose to do that work, are the hammer and chisel that
carve the statue that is you.
Self Made Man by Bobbie Carlyle
YourOwnWorstEnemy
Low self-esteem is one of the most potent weapons YOWE has to prevent you from thinking big and acting on your dreams
Low self-esteem is often an excuse for not trying
Three strategies to help you conquer YOWE
Strategy #1
Make fear your ally
Fear is the most serious of all learning disabilities!
Edward Hallowell: Worry
The absence of fear is not courage...
The absence of fear is brain damage!
Anxiety
Fear
Worry
Anxiety
Three bad things happen when you in the thrall of anxiety…
Bad Thing #1
Memory is distorted: past successes seem small and insignificant while past failures seem huge and certain to be repeated.
Bad Thing #2
Perception is distorted: the dangers facing you are blown out of proportion while you underestimate the resources you have.
Bad Thing #3
Vision is distorted: you cannot see the possibilities for a great outcome because you are so fixated on images of doom.
Anxiety tries to become fear.
Paul Tillich: The Courage to Be
Fear
You’ve heard that the acronym F.E.A.R. stands for Fantasized Evidence Appearing Real.It also stands for…
Fabulous Excuse for Avoiding Responsibility
Are people afraid of change?
Worry
Worry is like paying interest on a debt that you might not even owe!
Toxic worry is abuse of the God-given gift of imagination!
Strategy #2
Make adversity your teacher
Every great accomplishment was once the “impossible dream” of a dreamer who simply refused to quit when things got tough.
“It’s not what happens to you it’s what you do about it.”
W Mitchell
“Brick walls are not there to stop you, they are there to make you prove how much you want something.”
Randy Pausch: The Last Lecture
The walls are not optional
Letting them stop you is
How much do you
want it?
Strategy #3
Erase the malignant echo of negative self-talk
Negative self-talk is telling yourself lies…And then believing those lies to be true.
The most important speech any of us ever give (the one you were never trained to give) is...
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What is the first word every child learns to say?
The human mind automatically gravitates toward negative, frightening and depressing thoughts.
Mihaly Csikszentmihalyi: The Evolving Self:
A Psychology for the New Millennium
Experts refer to ANTs – automatic negative thoughts
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A crucial point!
That voice will always be in the second person. It’s not you talking!!!
“I’m not good enough”
You’re not good enough
Why is that?
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Three steps for using the power of Metaphorical Visualization™ to erase the graffiti of negative self-talk:
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Step #1
Visualize the words as clearly as you possibly can as graffiti that has been scrawled on the walls of your mental attic.
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Step #2Visualize a janitor (The Janitor in Your Attic) painting over the graffiti and replacing it with positive affirmations.
Step #3Replace the bad lies you tell yourself about yourself with good lies about yourself…
Why this matters now more than ever
“A silent epidemic, a great threat to patient safety, an ugly secret in the most caring of professions, these are just a few of the ways that incivility and bullying have been referred to.”
Edmonson, Bolick and Lee: A Moral Imperative for Nurse Leaders: Addressing Incivility and Bullying in Health Care, Nurse Leader, February 2017
More people disagree than agree!
Only 39% agree (and almost no one strongly
agrees)
“Roughly 60 percent of new RNs quit their first job within 6 months of being bullied, and one in three new graduate nurses considers quitting nursing altogether because of abusive or humiliating encounters”
https://www.americannursetoday.com/break-the-bullying-cycle/
“She laughed at my questions when I dared ask them... She also let me know she was willing to throw me under the bus.”http://allnurses.com/general-nursing-discussion/preceptor-from-
hell-1088911.html?awt_l=6J3lI&awt_m=3gy9jxym26oxpx0
February 5, 2017
“People complain and gossip but refuse to get involved. They won't come to staff meetings, they won't join committees, they won't offer solutions.” http://allnurses.com/nurse-management/the-enemy-the-
1089398.html?awt_l=6J3lI&awt_m=3Zwn_z.R66oxpx0
February 8, 2017
Actual result for a critical access hospital:
$3,280,000
Actual result for a large community hospital:
$13,930,910
Actual result for a multi-hospital system:
$119,000,000
TEN kills people – it is the invisible quality chasm
“The negative impact of incivility can be significant and far-reaching and can affect not only the targets themselves, but also bystanders, peers, stakeholders, and organizations. If left unaddressed, it may progress in some cases to threatening situations or violence.”
In one survey of more than 4,500 healthcare professionals, 71 percent tied disruptive behavior, such as abusive, condescending or insulting personal conduct, to medical errors, and 27 percent tied such behavior to patient deaths.
http://www.nytimes.com/2015/06/21/opinion/sunday/is-your-boss-mean.html
The healthcare crisis within
Our people LOVE our culture
Really?
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The simple promise that will change your life…
And change your organization…
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Important!
The Pickle Pledge is about whining – it does not mean you don’t identify real problems!
The Pickle Challenge has taken on a life of its own!
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Community Hospitals and Wellness Centers, Bryan Ohio
The Pickle Challenge gives people a new language – a lighthearted approach to confronting toxic attitudes and behaviors
You’re being a Pickle, Doc… Please put a quarter in the jar.
Caveat: You will get resistance to The Pickle Challenge.
It will be most vociferous from people who could most benefit from taking it to heart.
The first 30 organizations to take The Pickle Challenge for Charity raised over $60,000
The campaign to raise one million dollars for charities by turning 4 million complaints into contributions
Imagine your perioperative suite as a PFZ – a Pickle-Free Zone!!!
It begins with belief in a shared vision…
A closing comment…
Why we do what we do >>>>>
Joe TyeValues Coach Inc.Jordan Creek PlazaPO Box 490Solon, IA 52333
Telephone: 319-624-3889Fax: 319-624-3963Email: [email protected] Twitter: @joetye
How to contact me