the impact of cloud service models on business processes

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Visit Researcher’s Blog - http://clean-cloud http://clean-clouds.com THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

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THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

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Page 1: THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Visit Researcher’s Blog - http://clean-clouds.com

http://clean-clouds.com

THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Page 2: THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Visit Researcher’s Blog - http://clean-clouds.com

What’s the Next Step?• Expectations from business processes systems

have evolved significantly.

• Better and faster online experience expected.

Page 3: THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Visit Researcher’s Blog - http://clean-clouds.com

Business Processes, Service Models & Delivery Models

• Business processes - how work gets done?• Supported by applications that manage information

content and perform transactions.• Supported by a platform and infrastructure

that provide storage, processing, and communications.

• Cloud computing enables businesses to create and use services on demand, through cloud SaaS, PaaS, and IaaS.

Page 4: THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Visit Researcher’s Blog - http://clean-clouds.com

What Types of Processes Are Candidates for Cloud Computing?

• Commoditized support processes (e-mail, storage, HR)

• Un-automated collaborative support processes

• Common industry processes• Regulatory/compliance processes• Knowledge-intensive processes• Analytic processes

Page 5: THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Visit Researcher’s Blog - http://clean-clouds.com

Competencies Needed to Improve Business Processes in the Cloud

• Business Process Visibility:– Shared and relevant process view across business and IT, partners, suppliers,

on-premises and off-premises solutions • Business Process Monitoring and Measurement:

– BAM, dashboards, establishing KPIs to monitor business outcome and SLAs • Process-Aware Infrastructure:

– Process-centric integration backbone for instrumenting business processes and for managing change across process artifacts — both for on-premises and off-premises solutions

• Sourcing: – Vendor management, aligning SLAs to desired business outcomes,

understanding of sourcing options, contract models, and payment models • Global-Class Computing and Social Networking:

– Mastery of Web 2.0 technologies, governance policies for integrating business user mashups into core business processes, identification of critical knowledge-based and collaborative processes inside and outside of the enterprise

Page 6: THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Visit Researcher’s Blog - http://clean-clouds.com

Cloud Benefits• Maintains investment and leverage the value in legacy

systems• Enables the automation of processes across the entire

organization and externally with partners and customers

• Provides business managers now have direct control of applications

• Facilitates process improvement and the creation of new processes

• Improves communication between business and IT.• Provides real-time monitoring and management of

business processes

Page 12: THE IMPACT OF CLOUD SERVICE MODELS ON BUSINESS PROCESSES

Thank You