the influence of market attractiveness and resource

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THE INFLUENCE OF MARKET ATTRACTIVENESS AND RESOURCE CAPABILITIES AGAINST THE PRIMACY OF THE AIRLINES IN INDONESIA Suharto Abdul Majid 1 , Charles An 2 , Mohammad Iqbal Firdaus 3 1. STMT Trisakti, 2. STMT Trisakti, 3. STMT Trisakti corresponding author : [email protected] Abstract: This research aims to analyze the influence of market attractiveness and resource capabilities against the primacy of the airlines in Indonesia. The unit of analysis in this research is the national airline company in Indonesia with the unit of observation is the leadership of the national aviation company. The research was based on the nature of the cross sectional time coverage in the year 2016. The research method used is descriptive and verifikatif with data analysis using Structural Equation Modeling (SEM)-based Partial Least Square (PLS). The test results showed that the attractiveness of the market and resource capabilities together to the primacy of aviation companies in Indonesia, while partially resource capabilities do not affect advantage aviation company. Keywords: attractiveness of market, resources, capabilities and primacy of the airlines. Introduction The primacy of airlines in Indonesia is relatively low compared to those of other countries. In 2015 and 2016, punctuality aspect of national airlines is still below 80 percent. Not a single national airline has listed the Top 20 Airlines by OTP 2016 (OAG Punctuality League 2016 and 2017). Similarly in the low cost carrier category, none of the LCC airlines from Indonesia is in the Top 20 Airlines by OTP. From profitability aspect, the same situation applies where there is no national airlines has been included in the Top 10 Economic Profit Generators by Dollar in 2011-2015 and Top 10 Economic Profit Generators by Percentage Margin Over Their 5-Years Revenue Year 2011-2015 by LEK Aviation Insights Review 2016. From the aspect of aviation safety, the reputation is still relatively unfavorable as shown by the issuance of the flight ban by the EU aviation authority on the Indonesian national airlines flying to Europe in the period 2007 s.d. 2015 as a 14 Copyright © 2018, the Authors. Published by Atlantis Press. This is an open access article under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/). Advances in Engineering Research (AER), volume 147 Conference on Global Research on Sustainable Transport (GROST 2017)

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THE INFLUENCE OF MARKET ATTRACTIVENESS

AND RESOURCE CAPABILITIES AGAINST THE

PRIMACY OF THE AIRLINES IN INDONESIA

Suharto Abdul Majid1, Charles An2, Mohammad Iqbal Firdaus3

1. STMT Trisakti, 2. STMT Trisakti, 3. STMT Trisakti

corresponding author : [email protected]

Abstract: This research aims to analyze the influence of market attractiveness and

resource capabilities against the primacy of the airlines in Indonesia. The unit of

analysis in this research is the national airline company in Indonesia with the unit of

observation is the leadership of the national aviation company. The research was

based on the nature of the cross sectional time coverage in the year 2016. The

research method used is descriptive and verifikatif with data analysis using Structural

Equation Modeling (SEM)-based Partial Least Square (PLS). The test results

showed that the attractiveness of the market and resource capabilities together to the

primacy of aviation companies in Indonesia, while partially resource capabilities do

not affect advantage aviation company.

Keywords: attractiveness of market, resources, capabilities and primacy of the airlines.

Introduction

The primacy of airlines in Indonesia is relatively low compared to those of

other countries. In 2015 and 2016, punctuality aspect of national airlines is still

below 80 percent. Not a single national airline has listed the Top 20 Airlines by

OTP 2016 (OAG Punctuality League 2016 and 2017). Similarly in the low cost

carrier category, none of the LCC airlines from Indonesia is in the Top 20

Airlines by OTP.

From profitability aspect, the same situation applies where there is no national

airlines has been included in the Top 10 Economic Profit Generators by Dollar

in 2011-2015 and Top 10 Economic Profit Generators by Percentage Margin

Over Their 5-Years Revenue Year 2011-2015 by LEK Aviation Insights

Review 2016.

From the aspect of aviation safety, the reputation is still relatively unfavorable

as shown by the issuance of the flight ban by the EU aviation authority on the

Indonesian national airlines flying to Europe in the period 2007 s.d. 2015 as a

14Copyright © 2018, the Authors. Published by Atlantis Press. This is an open access article under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Advances in Engineering Research (AER), volume 147Conference on Global Research on Sustainable Transport (GROST 2017)

result of frequent aviation accidents in 2004-2007. Furthermore,, the Federal

Aviation Adminstration (FAA) also rated Indonesian carriers in the second

rank which means unsafe. No national airlines have entered the Top 20 Safest

Airlines 2016-2017 by Airlines Rating.com and Aviation-Safety.net.

The tight competition among airlines leading to price war greatly affects airline

yields and sharp fluctuation, especially for less professionally and inefficiently

managed airlines which will lose direction in implementing strategy and

controlling the company resulting in low yield. On the other hand, operational

costs do not decrease even tends to increase and revenue in rupiah decreases

affected by the high USD exchange rate against IDR (Martono et al 2016 and

Simarmata et al 2016).

This condition illustrates that the domestic airline's primacy is still not optimal,

especially regarding product quality as reflected in the quality of service in

general, on-time performance, as well as the lack of innovations made by the

airline so far, fluctuation of business growth, and less favorable image of the

airlines among the public.

Growth in the number of passengers transported by air has continued to rise

sharply since 2004 and. 2015 to reach 90.6 million in 2015 consisting of

passengers with low cost, full service carriers, and Garuda Indonesia.

Based on the description, it is evident that the aviation market in Indonesia,

both domestic and international markets continue to grow positively (Abdul

Majid et al 2016)

The market share of domestic and international air passengers achieved by

national airlines during 2010-2014 shows the growth of domestic and overseas

passengers in Indonesia during 2005-. 2014. The number reached in 2014, 270

serving 114 cities and 164 pioneer routes connecting 146 isolated areas across

the archipelago.

This study is based on the theory of market attractiveness, resource capability,

and corporate excellence in aviation cases. This study includes the works by

Firsan Nova (2014), Best (2009), Cravens and Piercy (2003), Walker, Boyd,

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Advances in Engineering Research (AER), volume 147

and Larreche (1992). We also examined the capabilities of resources such as

Barney and Clark (2007), Amit and Schoemaker (1993), and Cigler (2007).

Furthermore, we examine the benefits of the company include Chen & Chang

(2013), Collis and Montgomery (1998, 2005), Rozemeijer (2000, 2003), Chai,

et al. (2006), Victor Tang and Roy Bauer (1995), Kusumasari, Alam, and

Siddiqiu (2010).

Method

This study is descriptive with explanatory survey. The data collected is

analyzed using PLS-based SEM.

The population in this study is all national airlines in Indonesia, both

scheduled and scheduled non-scheduled flights operating in Indonesia. The

observation unit in this study is the top flight leaders representing each airline.

Methods of data collection were conducted through questionnaires and the

use of qualitative analysis with in-depth interviews to support quantitative

analysis.

Discussion and Result

The hypothesis testing of the effect of market attractiveness and resilience

capability on the company's primacy either simultaneously or partially using

PLS 2.0 can be described as follows:

Figure 1. Path diagram of the hypothesis

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Advances in Engineering Research (AER), volume 147

The structural model for diagram in Figure 1 is as follows: η1 = 0.557ξ1+

0.081ξ 2 +ζ 2

Tabel 1. Results of Simultaneous and Partial Hypothesis Testing

Hypothesis F

Acount SE T Statistics R2 Remark

Market attractiveness

and resource capability

Corporate Advantage

82.93* 0.860 Significant

Market attractiveness

Corporate Advantage 0.557 0.134 4,153* 0.763 Significant

resource capability

Corporate Advantage 0.081 0.141 0,571 0.335

Not

Significant

* Significant α=0.05

Source: Primary data, 2017

Simultaneous Effect

The hypothesis tested is the simultaneous effect of market attractiveness and

resource capability to company's primacy. The test conducted by F test with F

calculated value obtained using the following formula.

𝐹 = (𝑛 − 𝑘 − 1)(𝑅2)

𝑘(1 − 𝑅2)

𝐹 = (30 − 2 − 1)(0,860)

2(1 − 0,860)

F acount = 82,928

By = 5% dan df1 = k = 2, df2 = n – k – 1 = 30 – 2 – 1= 27 retrived value F

table of ± 3,354.

The analysis shows the F-count value of 82.928. Since the value of F arithmetic

(82.928)> F table (3.354), therefore the hypothesis is accepted that is market

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Advances in Engineering Research (AER), volume 147

attractiveness and resource capability simultaneously affect the company's

primacy in Indonesia aviation industry.

Partial Effect

The hypothesis tested is the effect of market attractiveness to company's

primacy. Based on the results presented in Table 1, it can be seen the path

coefficient of market attractiveness variable to the company's primacy of

0.557 with a positive direction. That is, the higher the market attractiveness

the more improved the company's primacy. This hypothesis is accepted as

shown by t value of 4.153> 1.96 (5% significance level) which means that the

test results are significant. That is, market attractiveness has a significant

effect on the company's primacy in the aviation industry in Indonesia.

Next is the test of the effect of resource capability on the company's primacy.

Based on the results as presented in Table 1, it can be seen the path coefficient

of variable resource capability to the company's primacy of 0.081 with a

positive direction. That is, the higher the resource capability the more in

increase of the company's capability. This hypothesis is rejected as indicated

by a t value of 0.571 <1.96 (5% significance level) which means the test result

is insignificant. That is, the capability of resources has no significant effect

on the company's primacy in the aviation industry in Indonesia.

Result and Discussion

The result of hypothesis testing of market attractiveness have a significant

effect to company's advantage is in accordance with previous study by Nova

(2014). She indicates that there is significant relationship and influence

between market attractiveness with corporate primacy. This relationship can

be explained also by the fact that a market that has various potentials and

successfully captured by the company as an opportunity to make the company

win the competition because it becomes the leader and allows to set the shape

and direction of competition in the future. Appropriate analysis along with

less attention given by competitors to the target market allows companies to

allocate resources effectively and efficiently to generate profits.

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Advances in Engineering Research (AER), volume 147

The market attractiveness of the three dimensions of market potential,

competition intensity, and market access that the average high score in the

domestic aviation market in Indonesia has effectively been able to realize the

benefits of national airlines. That is, the creation of the benefits of airlines is

influenced and shaped by the high attractiveness of the existing market, so that

domestic airlines in Indonesia are expected to compete and develop well.

In general, the condition of the capability of Indonesian domestic airlines

resources as reflected by the responses of airline leaders indicates that it is

good, although out of five, there are two dimensions, financial and

technological, that score low. Financial in this context is related to financial

performance such as profitability level, maximal profit achievement, income,

efficiency, and solvency or liquidity of assets while technology is related to

the application of appropriate technology, technological innovation, and

technology adaptation.

The conclusion drawn from the interviews with airline leaders indicates that

human resources have an important and strategic role so that human resources

must be empowered, optimized, and enhanced their competence and

productivity for enterprise progress.

Considering the conclusion, the impression of the commitment and attention

of airline leadership on the effort to empower and optimize the role of human

resources is very high, but the study indicates that there has not t shown

capability and high quality in human resources aspect yet. As a result, what

needs to be done in the future is to ensure the existence of harmony between

commitment and implementation of human resources improvement.

Based on the results obtained the partial influence of resource capability

variable to corporate primacy variable is not significant, this has become a

finding because based on in-depth interviews with some key informant

leaders and business practitioners and leaders of the Indonesian national

airline association, there are some drawn conclusion as follows :

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Advances in Engineering Research (AER), volume 147

1. The first thing in the aviation business in Indonesia is the market

factor. The high market attractiveness factor is the trigger for growth

and development of aviation business in Indonesia. In business, the

commercial air transport sector will grow when the market is

attractive, positive economic growth and development, and trade.

2. To achieve this needs synergy, coordination and collectivity. This

cannot in isolation and requires the most important condition of

market prospect. Capability of resources cannot work individually,

but it has to coordinate and work together with other elements within

the company to manage and pack the market attractiveness at the

optimum level for future primacy of the airline.

This is in line with Protogerou, Caloghirou and Loukas (2007) suggesting that

resource capacity now emphasizes the ability to change and adapt quickly in

support of corporate excellence; Cardeal and Antonio (2012) who argue that

a resource can be said to have value when that resource can enable a company

to implement a strategy to improve its efficiency and effectiveness. A

resource will not be said to be valuable when used inefficiently. The value of

the resource is still latent until the company has the ability to exploit it.

In analyzing the partial influence of capability on the company's primacy in the

aviation industry in Indonesia, the dimensions in the capability of resources are

financial, technology, leadership, institution, and human resources. Two

dimensions scoring the lowest are finance and technology while the dimensions

of corporate excellence variables, the two dimensions that score low among

these are price and innovation.

In response to this, key informants stated the facts on the ground the financial

condition of the Indonesian national airline is not in good condition which

airline managers tend to cover the actual financial condition. Associated with

technology, he said the national aviation business lacks of technological

innovation for the utilization of company resources. In terms of price

dimensions and innovation in the variable of corporate excellence, national

airlines generally compete to offer cheaper tariffs and the company is still

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Advances in Engineering Research (AER), volume 147

lacking in terms of innovation. Key informants focus more on the overall

quality of the five dimensions of resource capability that is generally less

positive, especially regarding the leadership dimension that plays an important

role to manage and mobilize other resources.

Key informants also highlighted the leadership aspect of a number of national

airlines which, according to him, did not yet have effective or strong leadership.

Only a few companies have indicated strong leadership, eg leadership in the

company of Lion Air and Sriwijaya Air.

According to the key informant the current airline's leadership profile is largely

devoid of complete managerial stages in an airline, thus lacking in

comprehension and understanding of resource capability issues and how to

achieve corporate excellence.

Keywords in this case, leadership is a strategy about the decision-making

process. A leader must be able to build a strategy by utilizing various resources

of the organization and apply them appropriately to achieve the company's

advantage. A leader must be able to read the highly dynamic and rapidly

changing aviation industry's strategic environment.

It is understandable that in the case of Indonesia's domestic aviation industry,

where Ismail, Rose, Uli, and Abdullah (2012) argue about the relationship

between resource capability and corporate advantage: "the level of

competitive advantage of firms that matches business competition, its internal

strengths and weaknesses with its potential influence on excellence"bhave not

been well accommodated. Similarly, the opinions of Jeroen Kraaijenbrink, JC

Spender and Aard J. Groen (2010) on "internal resources indicate a

relationship to the competitive advantage of the organization" in the case of

this study are not accommodated well.

Conclusion

Market attractiveness and resource capability simultaneously have a positive

and significant impact on the company's advantage in the aviation industry in

Indonesia, but partially the resource capability has no effect on the company's

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Advances in Engineering Research (AER), volume 147

primacy.

The variable of resource capability has no positive and significant effect to

company's capacity. The empirical factual findings indicate that of the five

dimensions of resource capability, the two dimensions of relatively low values

are finance and technology, and are in accordance with the confirmation of

qualitative research results which reinforce both dimensions relatively are low.

The findings related to the leadership dimension are also considered relatively

low or not shown strong or effective leadership in the aviation business in

Indonesia. Empowerment of resource capability has not been done

synergistically and integrated resulting in inability to utilize and manage

market attractiveness effectively.

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